This place has friendly employees and made it easy to purchase a new vehicle. Would definitely recommend getting a car from here. Was fast and simple.

Do not recommend. remember, if the deal seems too good to be true, 9 times out of 10. it is

Absolutely fantastic very helpful in every way that you could think possible and very polite.

Its good for the money. But the cars has issues. They wont fix until they get them sold. For customers they really do fix any issues after you get them. Sometimes for free. Go here if your on a budget.

Awesome service! Very nice and friendly, I bought a car off their lot for a really great price. The window was broken and they paid to have it fixed right after I bought it. 10/10 would recommend them!

Bought a car in January 2019 and they backdated all the paperwork to say Dec 31, 2018. Obviously they wanted me to pay the tax for the vehicle for 2019. When asked about it they said they price they quoted me would only be valid if they backdated the date to 2018.They also told me they would mail me the extra keys. After 4mo of me threatening with social media posts and bugging them they finally mailed them to me with several snarky comments in a letter.Very sketchy company from my experience!

Actually one star is to good, this place is so crooked! Dont go there! It was a nightmare.

Chris and William did a fantastic Job, very informative and polite .Met my expectations on price and Reliability on safety and Made sure I was happy when we left the lot .

DO NOT GET ROPED IN!!! I inquired about three vehicles, they knew I was coming from Branson FOR THAT VEHICLE, I arrived an hour after speaking to them and they sold it just as I arrived, when asked about the other 2 my son was told they sold that morning, then why were they mentioned in the afternoon?? They’re shady, don’t get hustled people

My boyfriend bought a car about 2-3 months back, he was promised 2 missing hubcaps to be sent to him. Never received them, he has made two trips to Springfield to follow-up. He has been going in to follow up (I have drove him 3Xs), & hes been in a couple of times. 1st not ordered, then ordered, wrong thing sent, will take a couple more weeks. etc etc.. They have a car with the same type of hubcaps but have refused to give him them. Instead they just keep doing a run around. I asked him to have the manager call, was told they would, its now several days later, &still NO Call...

If you are looking for a great deal on cars and suv this is the place to go Blick

Im buying a car off them. AndTheres so many problems with it. Ive asked them to fix certain thingsThey said they would and they

Excellent customer service! If I could give more than 5 stars I would. We will not go anywhere else to rent another vehicle. Most of our interaction was with Ricky but everyone we spoke to was very helpful. We rented a 12 passenger van for our trip to Florida. Ricky was incredible and made sure we got the van at the soonest possible time. The van was clean and in excellent condition for our trip; was perfect for what we needed. Ricky even went out of his way to meet us after hours so we could return the van. Top notch customer service, clean & reliable rentals and hands down the BEST staff Ive had the pleasure of dealing with in a very long time!!! Highly recommend!! We are lifetime customers.

This place is so frustrating. They havent returned my call in 2 days and they said they would. They never do things they say theyre going to do and when they do do something they completely screw it up. I dont recommend them! I have no idea how they have almost 5 stars, probably writing their own reviews! IN RESPONSE TO THE OWNERS COMMENT: I didnt call out of hours, I actually spoke with one of your employees that assured me I would be called back. He told me he couldnt help me and he had to have someone call me back which they never did. Im smart enough to know to call while you are open.

I recently rented a car from Springfield Automotive and Andre, my sales representative, did an amazing job! He was so professional! He showed me how to work everything including how to adjust mirrors, open my gas cap, etc. This place is amazing!! I highly recommend Springfield Automotive & Rental.

The most amazing experience Ive had purchasing a vehicle. They went above and beyond my expectations with no worries or hassles. I would recommend Springfield Automotive to anyone wanting a reliable car or truck at a great price. We love our Chevy Tahoe we purchased and couldnt be more satisfied with the crew at Springfield Automotive :)))))))

I had an overall great experience with the staff here. Theyre easy to work with, friendly and honest! I bought a van from them and they went out of their way to make the entire process delightful. Felt like I was buying from a friend. Would definitely recommend!

Bought my van there over a year ago, every month its a run around to get someone to call me back or even answer a phone to take my payment. They seem to have a whole new crew every few months, so I dont know if they just arent trained enough.Ive left MULTIPLE messages, please CALL ME BACK!!!

I purchased an suv here for a great price.. they even told me that if I wasn’t I could bring it back & exchange for something else. However, I’m in love with it so I won’t be needing to do that just think it’s pretty cool that they offered it. Love this place & the people are super sweet. I definitely recommend! Thank you!

I purchased a vehicle from Springfield Automotive and the experience was great.They made the process simple and stress free. The staff was all extremely friendly and the owner went above and beyond to make sure I was happy every step of the way. There were a few minor fixes that needed to be done before the vehicle was road worthy. So they put me up in a rental for a couple days and then dropped off the vehicle I purchased, at my place of business. All after offering to work with whatever schedule was best for me. Really great people, I definitely recommend them.

Great experience, we loved how helpful everyone was! Through every obstacle they took the time and found a way for us to be able to leave the same day with a vehicle! We definitely appreciate each and every one of them! Won’t ever go anywhere else!! Thanks guys!

They’re great. The staff was really good and very willing to work with me. They offered me a great deal and great warranties to help out in the future. Very willing to help out once I had questions.

Bunch of liars here. They tell you one thing then tell you something completely different the next day. I strongly advise you stay away from this place unless you want to be screwed!

They are affordable and they will work with you and very kind Blake is aces

Made buying the car very easy! helped me with every question and was very straight forward!

Had put a wonderful review but I’m now changing it due to the fact that the car I bought here didn’t have any hub caps on it and I was told some would be ordered for me. It has now been 6 months I have had the car and I keep getting told they are getting them ordered and now I am not even getting return calls. Aside from that the battery that was in the car was made for a completely different type of car and I didn’t find out till my car wouldn’t start anymore.

Im changing my review as Ive paid my car off and have the title now. The manager paid me $50 to leave a good review. This is $50 I needed to pay the late fees on the registration because it took them nearly 4 months to get me the paperwork.This place goes through employees like a McDonalds and Im starting to understand why. Nothing but issues the entire time. The employees dont seem to care at all. I even showed up at the store to pay once and waited 15 minutes just to get an employee to help. Entire front office was empty.When we bought our minivan from them it was missing the 3rd row seat. They promised they were in the process of ordering a new one. We kept calling and asking the progress and could never get a straight answer. One day we called and everyone we had talked to suddenly didnt work there anymore and they had no record of it. So we never got that 3rd row seat. Which are about $300-$400.I would only go here if youre desperate. Expect bad service and to be lied to and/or bribed for a good review. Thats where all the good reviews are from.

I’ve never felt more comfortable at a car dealership in my life! Absolutely no pressure by anyone.

We went there because of the 5 star rating, however, we got less than a 5 star service. My wife and I drove 3 hours to look at the box trucks they had advertised. When we got their sale person was really nice, and took us to see the box trucks. We looked at the first one and ask “dose to box leak?” And he assured us with all certainty that is “leak free. I told him “will you can clearly see it did at one point, because it got mold on the walls and you can see the water stains.” I got in and had him close the door and there was a huge rip in the top they put a very poor patch up trying to hide. HE LIE TO ME!!!!! AND TRIED TO HIDE IT WITH THE DOOR AND PATCH JOBWe found out the truck had not been service, for over 3 years, because we ran a Carfax before going in, we found the oil was low and black as tar. He said “I don’t service them until after the sale.” WHAT!? The whole purpose of going to an auto dealer is because they service the vehicle and inspect them and one should be able to drive off the lot without waiting for a B service.We went to look at the one sitting next to it and it had no back door and a huge rip on the right front comer, they were trying to hide with Duct Tape. I made the commit that Duct Tape does not fix everything.In short buyers beware!!!! They lie they hide, they do not service, they are overpriced and will not negotiate with a cash buyer.

Fantastic staff providing first class customer service! They have a great selection of vehicles to buy or rent. Locally owned. We will be back!

This company has been the absolute best automotive company I have ever been to! They have gone above and beyond in every aspect. Service, customer service, follow up and best of all walking in with them greeting you like you have been there best friend for years! If anyone is looking for a vehicle or knows someone looking for a vehicle. Dont waste your time going anywhere else other than Springfield Automotive!

Blake and Ricky are the best I would high recommend This place to buy a vehicle They are very kind and respectful and they make thing right with you very time it’s very rare nowadays to find such compassionate and loyal People in a car lot. I’m very blessed to have such good friends from this place, love y’all.

Best place to purchase what they have to offer because they care about people needs and desires. (They really care Ive experienced it many time from purchasing there).Thanks !!!

For starters theres not enough words that are positive to describe how phenomenal everyone is at this car lot from the mechanic 2 sales people to finance these people have nailed it 100% and more best experience Ive had in 30 years of purchasing a vehicle even with a few hiccups that they had no control over they were right on top of it and had it straightened out the same day absolutely amazing

These guys were absolutely fabulous! Went in looking to buy a car for my daughter and they were so helpful! Found a great car, low mileage, and in our price range. They were easy to work with and they actually made the whole experience enjoyable! I highly recommend anyone to go see these handsome guys if ur lookin to buy a car. Thank u Blake, Ricky and Andre... Yall are the best!

I have now bought multiple vehicles from Springfield Automotive. The vehicles I purchased not only ran well, but were freshly serviced and detailed. The salesman were great to work with and did not put unwanted pressure on my decisions. This place has earned my future business.

The dealership is a great place to buy a car. I got a good deal with no pressure and the typical used car salesmen gimmick. Andrew was hands on with the vehicles information and the carfax was not doctored to hide possible defects. Blake even offered to fill my tank after the purchase. I had a positive experience and I strongly recommend the business.

Me and my fiance had recently put my SUV in the shop for the second time after the dealership we bought it from ripped us off and we needed a rental asap, since I had no other way to get back and forth to work. Springfield automotive and rental got me a rental in less than 30 min. It was priced way lower than anything else and worked with us on the obstacles we were running into elsewhere. They were seriously a lifesaver. We rented it for 4 days and my SUV was done early, he refunded us for the day we didnt use, and we will definitely come here for rentals in the future. On top of all that, since we were in a hurry he worked us the car had not been cleaned, and we said that was fine. The only dirt noticable were some crumb in a cup holder. And it drove like a breeze. Even for someone who doesnt care for Fords, that was an amazing rental car, and elsewhere I would have paid well over a hundred a day. Drop off only took like 8 minutes too.i cant say enough about this place. Thank you guys so much! Amazing, and fast service.

I had an overall great experience. Found exactly what i was looking for, at reasonable terms. Ask for Andre or Rickey

I feel awful this review that I left was negative was not meant for Springfield automotive and Rental it was meant for another rental company!!! I am so sorry guys you do a wonderful job there you’re great people you’re great to do business with and I apologize!!!!and I’m trying to get it off there but please everyone that reads just know that Springfield automotive and Rental is a great great company and I would use them over anybody!! The bad post was a mistake on their website instead of the other company that was horrible!!!!

Andrew was awesome! Very great place to find what you need when renting a van. Clean, reliable and friendly staff. i will certainly be going back here soon.

I have purchased vehicles, trailers, and rented numerous vehicles from Springfield Automotive and Rental and have always had a positive experience. I recently rented a 12-passenger van for a ski trip from Andrew for my family to drive to Taos, New Mexico and we couldnt have been more comfortable. The van was super clean and the gas mileage was great! If you get a chance ask for Andrew when you get there. He was more than helpful to us.

I bought a 2004 chrysler town and country mini van last week. I love the car and the sweet and hansome young men working there. They went out of their way to help me and made sure i received excellent service. I recommend them for your next stop when out shopping for a new or used car, or rental.

They made the process of buying a car quick and easy, they all went above and beyond with the customer service and I’m really glad I bought a car through them. This company is irreplaceable.

We were in the market for a new to us service van. We were pleased to find this place. Great selection, great staff, great pricing. We will be back for our next purchase.

Great place to buy a car. Came in and they were very friendly. They gave us a great deal on truck!! After truck searching all day they had the best deal and stayed late with us to make sure we had everything we needed. I highly recommend springfield automotive and rental!!!!

Springfield Automotive and Rental is an excellent establishment. Andrew was great to work with and my time was well spent buying a car from them. Excellent selection of vans and cars. Ill be back!

Springfield Automotive is the perfect place to buy or rent a car. Their committment to customer service is top notch! I have personally bought a car from them and have had the best experience. I highly recommend them!!

They were really good, polite, and professional. Really worked with me. Good and honest.

Went on 13 hour trip to South Carolina with 7 people and had a great experience with Springfield Automotive and Rental! Got a great deal and had a fantastic trip with no issues! Thank you Blake!

It has older and newer used cars & trucks just drop in and tell Blake and Amy a big hello from a costumer who is very well satisfied with her purchase of a 2006 Ford Taurus. My name is Reba Yvonne Redman and they will do whatever is in their power of means to get you that vehicle you what at the price of agreement. Thanks for helping me and we will be doing more business with you again, Springfield Automotive & Rental 😁😉

GREAT customer service!! Always so friendly!! Definitely recommend them, the cars weve rented have done a phenomenon job and are always so clean!!

Frankly, most dealerships in Springfield are shady and their used cars look like they are severely overpriced either hood repos, drug confiscations, or both while their salesmen are frankly shysters.Not these guys. Their cars are well maintained and incredibly reasonably priced while their staff are professional and helpful. I didnt see a single lemon on the lot and they had the full Carfax available as soon as I asked. I honestly cant recommend this company enough!

Springfield automotive and rental is a fantastic place to get a vehicle from. Kaleb and his co-workers helped us out tremendously and worked with us. Would recommend this place to anyone and everyone!!

Bought our first vehicle from Springfield Automotive & Rental and it was an awesome experience! Kaleb Bradley, the salesman that assisted us, was AMAZING! I would highly recommend them for your next purchase!!

I bought a car on Saturday, Ricky, Adrian and even though Im not sure what he does, Chris were all awesome. The dude with the blonde hair and pink shirt was really cute but I unfortunately didnt catch his name. And the man who I believe to be the big boss really came through with pricing and so much more for me. Shortly after my purchase I was so devestated and felt like my money had been wasted due to some mechanical hiccups but once I brought that to this teams attention they had me fixed up and back to feeling very satisfied in a jiffy. To anyone in need of a vehicle, I definitely recommend going here.

Great place for renting! Car was clean and ran well. They are so nice - even gave us a ride to the car repair shop.

This was my first experience with Springfield Automotive & Rental. I seen they had nice cars at great prices online and stopped by to look at one in particular. Kaleb is outstanding! No pressure or ploys, just great accommidating service. Super friendly & honest guy. Allowed us to take our time and look over vehicles without hassle, yet was there when had a question. Really went above & beyond when I mentioned Carfax by locating original records & printing me off a copy to go over! Andrew is also a real people person. visited with him about getting an even better price point(Already one of the best around). I told him wanted to think it over. He had no problem with that & thanked me for coming in.Came back later in the day & purchased car. Andrew made negotiations so easy & gave me a great deal! Cleaned the windows again and filled up washer fluid before I left. Simple & Easy, the best experience buying a car Ive had yet! HIGHLY RECOMMEND

They go out of their way to make sure the customer is satisfied & well takin care of.. whether your buying a car or having work done on older cars you will not leave unhappy..

Rented a fifteen passenger van from them for wedding. They were excellent to deal with cheeper than any one else had it all clean and was very easy to get it back couldnt have had a better experience. They are really into taking care of their customer

Amazing customer service and prices!!! Best place to get a new car for sure!!!

Blake and Chris helped me get my first Cadillac ATS, very friendly, helpful and no problems. I would highly recommend buying cars from them!

I recently bought a car from these guys and they have been awesome they have done what they said they would and have treated me and my wife with honesty and kindness if I ever decide to trade or buy another vehical I will go back to them. Thanks L.Dollarhide

**BUYER BEWARE**The dealer sold us a vehicle through the internet, stated that it had been in a small, fender incident, but was repaired by a Ford Dealer. Once we took receipt of the vehicle, within 12 hours, we had an AC issue, and when we put the vehicle on a lift, found that the Electric Fan was stuffed into the AC condensing coil, and was not operable. We contacted both the Dealer, and then the MO Attorney Generals office, and the dealer tried to state that everything was operational when they delivered. Final resolution, we had to pay $1400 to make the vehicle driveable

Great people quilt cars and trucks will do there best to get you in the vehicle you want. Will return

Hired them to Haul a GMC 2500HD 1200 miles cross country, book them on Wednesday, Scheduled on Thursday, Pick up on Friday, Delivered on Saturday!! Cant say enough great things about this guys!! Blake is Awesome and keep in touch the whole way and even apologized for being 2 hours late on a 1200 mile trip.... haha what a great guy!!!! Even big logistics companies cant pull this kind of service!! wish everyone was like them!

These guys have gone way above beyond when Ive needed a rental car on several occasions. Ive recommended multiple friends to them, and theyve always done a great job!

Excellent customer service! Blake was a pleasure to do business with. Will be returning.

Horrible customer service was told for 2 days rental would be available left several messages never a return call don’t recommend trying to deal with them at all!! The customer is not very important obviously!!

Very friendly staff! Very easy and flexible! I will be renting through them again!

Awesome and friendly staff, great deal on a reliable car. Highly recommended

I went to these guys awhile back, rented from em acouple times, was gonna buy a particular truck the manager who goes by the name of Blake Arnold kept telling me about, went to check on it for months and every time I went to ask him, kept sayin it in a shop gettin fixed up, even gave me a date of when they were to expect it in there lot, I kept goin to see it afew other times and when I did, wasnt there, even told me about a nearby shop it was suppose to be at which I checked, said they were open when they werent, even tryed lookin around the shops lot for it not knowing exactly what I was lookin for, tryed called that shop to check about it, claimed to have nothing like that in there lot, even when I tryed askin his staff about it, they always said they didnt know much about it, Ive been put under the impression he hardly tells them anything especially as far as a vehicle a Costumer wants to get, I had a 5 star review up sayin what great people at the time I thought they were, unfortunately all they mostly did was waste my time, I really dont appreciate how the manager kept telling me this after this after this, even an employee staff member who goes by the name of Chris if I remember correctly, light colored hair, I even found him to be very unprofessional, therefore I edited my review to a one 2 star due to my experience

Excellent customer care, they dont pressure you to buy from them, very friendly people. Nothing but good things to say about this place.

Every vehicle had something wrong with it. Would not recommend.

Great place to purchase a vehicle with courteous and knowledgeable staff.

They are reliable and provide quality service.

Great service and wonderful vehicles

Very helpful, friendly, knowledgeable and trustworthy. Would recommend them to anyone.

I bought a van from this dealer and had some problem with it but they gladly help me solved that problem. Recommended

Kind people, Wonderful service and prices, couldn’t be better.

Andrew and Blake where great good solid truck

They do not follow through with their wordWish had not bought a vehicle from them and never will again.

These guys are to nice

Dealing is good but prices are high