Angela has excellent customer service and was very helpful throughout the entire process of getting a unit.
Been with Morningstar since they took over this location from Devon and it has been an EXCELLENT experience! The property managers are friendly and helpful, especially Krista. Any maintenance issues Ive had were handled in a timely manner. The pricing is reasonable for the quality of facility, they allow 24 hour access, I see them picking up trash and keeping the facility clean. Their customer service is easy to reach and knowledgeable. Highly recommend!
Awesome customer service! Professional, friendly, and well received. Just make sure to call the location for confirmation if you used the online help service for reservation. Otherwise, would use service again in the future.
Lusesita was great. Very kind and knowledgeable. Highly recommend Morningstar. Everyone is great.
Nice place and very well maintained. Climate controlled at a good temperature
I have 1 unit and a parking space. I have had zero issues and when I needed to expand the staff was very helpful and courteous. Would definitely recommend over any of the other storage facilities in the area.
Bugs, frequent rate increases and theft the staff could care less about. My camper was broken into and the staff didn’t even seem interested. During one of the rate increases my I didn’t change my banks auto pay fast enough and when I wrote them a check for the outstanding balance they apply it to the wrong account. Then when I talk to them they explain how it is my fault, only to later realize during the same call they actually did screw up. This place USED TO BE great. I’ve been a customer for maybe 8-10 years. I haven’t had any problems until it became Morning Star.
Rental process was made less efficient by Covid, but local personnel were exceptionally courteous and cooperative. Unit was clean and pricing was reasonable, especially with free month. I would recommend to anyone looking for short term storage in Summerville.
I requested for a unit the night before & had the best customer service from MorningStar as well as being the best priced units close to my home I say they are GOLDEN :) With current COVID concerns they still had someone on site to make my “moving in” easy and convenient for me, also no required lease time, only accommodating my needs for storage as long as I need - without adding pressure of signing 12 month contract made my decision easy. Very knowledgeable about what they can offer & had my cost as a primary focus so I didn’t have to pay for whatever isn’t needed made my experience with Morningstar one that I will recommend to anyone I know that needs extra space or looking for a place they can trust with their belongings for any period of time.
Great Service and Very Clean Facility.
Jamie is absolutely the best!!! The entire team has been an absolute pleasure to work with!!! Thank you all!!!!
Very professional, friendly and accommodating. Super easy process to get my unit. Very happy customer here :)
Nice facility! Stored some belongings here for a couple of years while I did some traveling. Zero issues whatsoever.
Great place to store the stuff you cant part with, but have no room for at home. Helpful pleasant staff!
Great customer service! Meet my storage needs. Fair price.
Been here almost 6 months... The 2 women that run this place ROCK!
Nice staff good prices clean safe climate controlled units
Wonderful service. Easy and very organized.
Great experience...manager very personable, helpful in assisting with the proper size unit i needed to store my belongings. She explained how the service worked and assisted me with finding the most cost effective package that would suit my budget. The customer service rep was willing to help search for a cart when i was ready to move my belongings. The only negative issue was having to search different areas of the facility to find a moving cart which was time consuming and irritating since i was on a tight time schedule.Thus far Im very pleased with the entire office staff with all their assistance. The facility is neat & clean and easy to access. I do feel that more carts could be made available and placed in a certain area so customers have easier access to use. Over all Im very pleased with all the services that I was offered and the willingness of the staff to help make me feel welcomed to their facility.Id highly recommend Devon to those looking for a great storage facility!
Very clean and well kept stowage. Ive been renting a space for boat stowage for almost a year. The property manager Ametria Butler-Kid s pleasant personality and clear professionalism is the reason that when I needed extra stowage for some furniture I knew where to go. There are a lot of stowage places out there professional people like Ms.Butler-Kid is what will keep me choosing Morningstar.
Super easily set up process ! Easy access to storage & units very clean !
The customers service was great,Tina was really helpful, fast processing and informative. We shopped around and found Devon to be the best for what we wanted. Was disappointed that the price went up after 30 days, after we found Devon to be the best for the money, they raised the price. We still went with Devon but I now feel unsure of why the prices are changed. My first visit to put things in my unit the exit gate was wide open. No one there just left open to anyone at 2 am.
Ametria, Donna, and Mr. Ed are all terrific! The level of service and hospitality they offer is dynamite. While there are tons of different storage unit options in the area, I highly recommend this location/business because of the staff and their commitment to the client experience. I live out of state, and they have been extremely instrumental in helping me from afar, as well as with odd-ball tasks & requests when I am in town. The facilities and resources are great too. I have been with them for a year and have been 110% satisfied with my decision to use their location. So long as I need storage space, I will do business with them. If you are looking for a storage unit for any purpose, this is where you need to be!
We recently got a climate controlled unit. From the time we walked into the office we had extremely professional service. Tina answered all of our questions, and made it so easy for us. Thank you so much for everything. The unit was just the perfect size and we are so grateful for all the help.Sincerely, Sue Desautels - Clap Your Hands
What a great experience!! Tina, was very helpful and willing to go above and beyond in helping me find the perfect unit. Very customer service oriented and willing to make your experience as pleasant as possible. Clean, easily accessible, and very friendly. I would highly recommend Devon Storage.
Ametria, Courtney, and her team at Morningstar Storage have been terrific. Jennifer Dasta and I have had a storage unit at this location for years and have been impressed by their friendliness, professionalism, and customer service. Ametrias knowledge of Morningstars policies and willingness to satisfy a customer is unmatched. When we finally had to move our storage unit closer to home, Ametria helped us secure a Morningstar unit near us. They were also able to make phone calls and assist us with donating some of our belongings rather than moving them. We highly recommend Morningstar for your storage needs!
Christina and Chris were quite helpful, in person and over the phone...Christina was very easy to talk to and made things quite smooth...They both gave me every bit of info that I needed and were very patient & understanding...If I had to rate something less than 5 stars it would have to be the use of your tablet to sign and initial multiple times...The way its setup was quite uncomfortable for me and I am sure to a degree it is for any other renter or person working there, especially to have to lean over the high bar area of the office with there desk/counter space in the way as well...Other than that, I was extremely happy with everything...THANKS!!!!!
Had to rent a truck to move out. They offered the truck to move in.. but not out....still very clean and well kept
The most helpful staff we have ever worked with! We truly appreciate all that they have done for us. Would highly recommend! Thank you so much
Great customer service skills and also very friendly. Im glad I chose this place to store my things. Robert and Mark are two awesome gentlemen who made choosing this as my storage place.
Tina was a very intelligent and helpful person. She was very knowledgeable on helping my sister rent a storage unit! I really loved how she helped us find a unit! Because of Tina I will stay renting at Devon Self Storage!
Customer service was great. Very friendly and very helpful.
My experience with you was 120% satisfaction. Staff was exceptional and she answered all my questions and security concerns.So far a 5 star rating. Please keep up the great work!Mike Wentz
Very polite and helpful what ever I needed the get 5 star from me
The staff here is great. BUT, the climate controlled storage area can FLOOD. the insurance they make you buy does NOT cover this, read the fine print (the difference between water damage & flood damage). found this out the hard way when they wouldnt cover the damage to my belongings in my unit. consider yourself warned...
Friendly staff, very clean units.
The staff is very friendly and informative. The facilities are clean and seem very safe. I am very happy with my choice.
As far as storage places go, I cant imagine any being better than this. The staff are friendly and went out of their way to help us.If you dont want to go some place where there are sketchy things going on, go here, they take pride providing a clean and safe storage place.
Just went to pay my storage bill and there is a little discrepancy that I hope to clear up by Monday. Other than that the place is nice and clean
Very helpful and friendly staff. Secure Storage. We have had 3 different Units in the last five years between down sizing and remodeling.
Courtney made the leasing process so easy.. Thank you!!
Very professional but friendly and quick to offer help with my storage needs. Units are clean and ready to move stuff in. Great experience!
Staff pleasant and professional. Very helpful people and this location gives VETERANS discounts. Make you glad you served this great country.
The two young folks who me are very helpful, friendly and professional. The level of cleanliness is amazing.
Experience was nice and friendly will recommend to my associates thanks
They do a great job. Boyfriend works for a company that uses them.
Tina at the Ladson Rd. location in Summerville is AWESOME!! She is very helpful, has a great personality and cares! Youve got a GREAT employee in Tina.
Office staff very helpful and forthcoming. Facility clean and little/debris free. User friendly in all aspects.
Christine is the best she know who I was after I walk through the door. She set us up and great storage and give me contact number so that we could get some help unloading our truck.
Great customer service and very friendly
Excellent Customer Service by AMETRIA *day 1UPDATE: Ametria LIED: Months later I came by to get supplies, it was 100°/102 heat index.No Ametria - Courtney advised me that all my artwork was NOT IN A CLIMATE controlled unit!!All my art suffered for months heated in there. I was SICK. I had to pay Courtney and an employee to help me quickly move it all into a cool unit (in reverse) that very day, 10x20 packed. We were all sick from the heat that day moving so many carts back and forth. Ametria sold me a climate controlled unit. Ametria LIED. Courtney said, Ametria knew THAT unit wasnt controlled. Ive requested credit from Corporate after speaking with new lady Krista still sick over this.
Wonderful sevice and very friendly. Dedicated to her job. Will recommend people here.
I called to get rates and got corporate and they gave me a rate then i told them that i found the same thing cheaper they did not try to help me so i hung up and was going to the other place when the manager call me and asked me who had a better rater and worked with me i am very happy with the store but not corporate
Great customer service and very clean units. Employees are very helpful and knowledgeable.
So far so good. Great storage prices
The new staff is terrific!!! I will be storing there again should the need come up again
Christine took care of us in such a personal manner; outstanding facilities too! I would definitely recommend this business to anyone needing a storage area!
The office staff was very professional and friendly. The facilities are clean and climate controlled. I am highly recommending this storage facility for your needs.
Very thorough and helpful.
The facility is clean and well managed. Tina, the manager, is truly the best.
Very clean, extremely kind staff, and easy to get in and out.
Great service from courtney
Very friendly staff and clean facilities, great experience!
Open 24hrs, great staff, and payments can be made online
This place GREAT A 5 STAR
We had our home flooded out in Oct 2015, the staff was friendly & helpful, rates are good compared to other local storage. Thanks.
Expensive especially wo electrical outlet
Good service and clean
Robert is amazing and facility is always clean
Management has great customer service
Elevators never work
Very professional, friendly and helpful.
Very nice staff, secure, and safe
Very clean good location
Doesnt allow bands.
Very good