These guys are great. Profesional and friendly team. Josh and the entire team was awesome.I brought my car here after someone backed u to me. They got my car in, evaluated, and repaired quicker than the original date. Repairs look great and the body man went the extra mile to make sure it looked great.Even better, they offer full service with Enterprise, so you can drop the rental off there and theyll do the rest for you (no need to call Enterprise, get a ride, check out there, come back to Gerber).Will definitely bring my car here in for any future repairs.Thanks!
This was to take pics of the work needing to be done, & I was impressed with the kind, patient, knowledgeable efficiency that I experienced which left me feeling very good about my car being in their hands.
Super friendly staff and repairs were done perfectly. The girl at the front desk even helped me put my car key back on the ring so I wouldnt mess up my nails, haha. Much appreciated!
Highly recommended! Nate and his staff provided superior service to me from start to finish.The process was explained thoroughly and the communication was great, they made things easy.I will be recommending this company, specifically at this location to all of my family and friends, thank you!
I had a car repaired here when the insurance company gave me the address as their closest in network repair shop. The shop took four days to get my car in. Then they had it for about 16 days, 9 days longer than they estimated. Then when I came to get it finally, they took an hour to find my keys.The work they did looked good. Until my car caught fire and burned to scrap shortly after getting it back. My insurance says it is too hard to determine blame so they didnt pursue it. But how else would an 18 month old car catch fire randomly after a shop works on it, including electrical work?I say avoid this place at all costs. I am out several thousand dollars thanks to them.Addendum: the manager called to apologize and said he would call me back and never did. Not particularly relevant to the original issue, but strange that he would bother to say that and not follow through.
Definitely will be coming back in the future if needed. They did a wonderful job and were very reasonable about prices. Nice and quick, took my car in from an accident I had recently and it was already done by day four. I was new to all this and they were very helpful on walking me through with any questions I had. Highly recommend!
My car recently sustained damages from another vehicle, the insurance company provided me a list of shops I could take my car and I selected Gerber and Im happy I did. The staff at Gerber did an outstanding job, you couldnt tell my car was hit. I received up dates via text and phone calls from Moe about the progress of my car. The staff at Gerber are friendly and professional, I would highly recommend anyone who need a repair to take it to their shop. Thank you Gerber for taking such great car of my car. You all are absolutely the best!
Sal and his team in Tempe took great care of my car. My only complaint is that I didn’t take it to them sooner.They honored their warranty without any questions or hesitation. They were friendly and paid great attention to detail. Definitely a team that stands behind their word and their work.👍🏼👍🏼
I recently had been rear ended and didnt know where to go. My insurance company had a list of preferred companies and this one happened to be closest to me. They called and were very accommodating to my schedule. I went in for the estimate and everyone was very pleasant, helpful and efficient. I was in and out of there in no time. I scheduled a time to get my car done and they were also very efficient. Mo was in constant communication about changes to what we had discussed. I felt very good about their professionalism. The repairs were made and everything was done ahead of schedule. When i picked up my car she looked beautiful! I am so happy with their work. In addition they washed and detailed the inside which was a very pleasant surprise. I would highly recommend this company!
Such wonderful service and great advice. Friendly staff, and OMG quick turn around! Results from their work is so good, you cannot tell we had been hit. They even cleaned and vacuumed it as well. Thank you!
HIGHLY RECOMMEND! I was referred by one of my coworkers to fix my 17 Honda Accord. The Fender and Door was significantly damaged, thankfully Mo and his team gave me the best possible price ($500 lower than most other shops) and even touched up scratches on my car. They detailed the inside and ran it through a car free of charge. Ive never had such great service from a body shop and will definitely be taking my car back if I have any issues!
Willing to to go the extra mile to help you. They told me it could take a week or more to fix my rear end damage to my car. Took in on Friday. Had it Monday. Looks like New. Even help me get an rental over the weekend.
This auto repair shop was outstanding. I damaged the front end of my 2002 Chevy Tahoe that involved the bumper, grill, fog & running lights, the hood and some other associated internal engine parts. My insurance company asked me to take it to Gerber for the repairs. I was a little leery at first but after meeting with them I felt okay. Am I glad I did!!! I worked with Sean who took care of managing the repairs. I have to tell you when I picked up my Tahoe it looked like a brand new vehicle. Everyone I have showed the vehicle to after the repairs were really impressed with the job they did. Trying to match 16 year old paint cannot be easy but they did it to the tee. Along with that all the gaps were even on the parts they replaced and nothing was loose or not installed correctly. I would highly recommend this place to anyone needing auto body repair. Hats off to this Gerber location, Sean and his crew on excellent work.
I love this place!!!! They did an amazing job to say the least. My insurance company recommended them to me, and I am so happy they did. Not only did they repair the problems that were there from the accident, but they went above and beyond and fixed previous scratches I had on my vehicle. They also cleaned the inside and outside of my car and it looks brand new! The employees at this shop were exceptional. They kept me updated the whole way and by worked so well with my schedule. If you are on the fence about where to take your car, go here. You will not regret it!
I was involved in a minor accident a few weeks ago, and the team here on 3rd did a fantastic job of getting my car back looking better than ever, and even faster than the original estimated time! (updates happen through optional text, email, or the team will never hesitate to call)The level of detail and care really shows in the work, and while I hope to never have to go back, they will always have my business if anything else comes up. A+!
Mo was awesome to work with and my car repairs were completed and ready to go only a week after the collision, ahead of original schedule. They also managed to completely clean my steering wheel and some of the other leather interior as a courtesy as well as buff out some small scratches on the top of my vehicle.
They guys quoted me HALF of what the gerber did off University Drive. I was shocked. The front desk was very personable and helpful! I ended up not needing to go thru my insurance due to the cost but they ordered my part within 48 hours and the work was done quickly while I waited in the lobby. Thanks guys!
I came by on a Saturday after I crashed my car into concrete. My side panel was bent and was rubbing against my tire when I turned. I asked for an estimate for the cheapest solution as I simply dont have enough money to repair all the damage. Instead of trying to get me to spend money, David just used a tool to unbend the panel to where it used to be. I cant even describe how thankful I am for their help! I can still drive my car and save some money to repair it now.
See Dave or Mo for an awesome experience. They will treat you right no matter what the reason for your visit. I will DEFINITELY be returning for any and all of my car repair needs.
My grandparents were in an accident and they brought it to this shop. Unfortunately they were not feeling good when the car was ready as it was done earlier than expected and werent able to drive to pick it up. Moe the estimator kindly offered to personally deliver it to their house. It was a huge relief for them and they were very pleased with the work done on the car. Not only was the car done early but the customer service received and the concern from him was really great. Hopefully we never have to use them again but I wouldnt hesitate to if needed.
Super helpful and did a great job! Mo made sure everything with my jeep was perfect. Nice staff and they had text updates!
Top notch service! I highly recommend this place if you have any sort of car body damage. The customer service I received from the Moe and the GM David couldn’t have been any better. & the job Moe did on my Honda was grade A! It’s never good when you’ve damaged your car but these guys give it sort of a bright side.
Got a bumper replaced and it only took one day. Looks great, and everybody there was super friendly and reliable. Communication was also good with automatic text updates
Dave really goes above and beyond to make sure your car is fixed as good as new.I had some serious damage done to my new Civic, and I literally have to show people pictures of what it looked like, because it looks the same as the day I bought it from the dealership now.10/10 would recommend to anyone looking for body work on your car.
Gerber Collision is really awesome! They have great repairers, awesome customer service, and the manager Dave is an amazing person he took care of my Ford Flex, me, and treated me like family! Thank you very much Gerber Collision and Dave!
I personally had a really great experience with these guys. David Smith really took care of things and I felt like he really cares about providing fast, quality collision repair. Had my car back a week earlier than they had estimated looking so good.
Best place in the valley for body work and painting. Paint looks better than factory!
Very well done I have a 2011 Camaro and the bodywork on my bumper is A1 quality looks better than originally. They made sure I was happy (highly recommended)
I had my BMW towed to this Gerber and from start to finish they made it easy. Mo kept me updated and everything was perfect.
After my accident, I was recommended this location by the other drivers insurance company and Im glad I went with them! The staff was friendly, all their promises were met (the car looks brand new) and they made it very convenient for me. Thanks Sean and everyone else at Gerber!
I was in an accident on 10/24 and had my car towed to Gerber. I received texts that my target date was 11/24, Brian called to let me know it could possibly be done a week earlier. On 11/20 Brian lets me know I can pick my car up on 11/24 which was my expectation anyway. 11/24 comes around and Im about to be off work at 4:00 but I havent heard anything so I call. They let me know that my car wont be finished until the following Wednesday or Thursday, okay fine. They even pay for a rental car for the days I wont have my car following the target date (reason for 2 stars instead of 1) I also still had to pay $24 a day in added insurance with enterprise (the rental car company they sent me to which cost me $200+ after how much longer things took) Wednesday comes, nothing. Thursday, nothing. So I call Friday and ask what the status is, they let me know they are waiting on the battery and it would be done that night or the next morning. Saturday, nothing. They are closed Sunday. So Monday, in the middle of my work day, I call to ask what is going on with my car. They tell me I can pick it up Tuesday. Tuesday comes, Brian calls and lets me know my car is ready and that I will only be paying my $500 deductible. I show up to pick up my car and am charged $582.64. I explained to the girl that I thought they were only charging me my $500 deductible because of how much longer they took to complete my car, she doesnt care. I dont care, I just want to get my car and be on my way. She hands me my key and I ask where the rest of my keys are, she tells me they dont have them. I insist they have the rest of my keys so she gets someone to look for them. After waiting, they find my keys. Upon leaving, I notice I dont have an antenna anymore. I call and ask them if I can have my antenna (that part of my car wasnt even damaged) they tell me they have to order a new one. Fine.It is now Saturday, I picked my car up on Tuesday, and my battery light comes on while I am on my way to my second job. Which is funny because I figure if I waited an extra 3 days for them to figure the battery out, I shouldnt have any problems with it. I call to let them know, they ask if I can bring it in on Monday because there are no techs to work on it today.I dont want to take my car back to Gerber and be out of a car for another month or have to pay for another rental car. This place does not deserve 5 stars. I am a patient person. I understand things happen. But my experience here was ridiculous.
The service I received was incredible and super fast thanks to David smith and his wonderful team!thank you so much!!
This shop is top notch! Best in the business!
These guys have the most experienced techs working on your stuff dont take your car to the dealership because youll get pimply-faced kids working on your car most of the techs here have 20-30 years or more experience
Moe and the staff at Gerber Collision went over and above my expectations. I would highly recommend them if you need any body work done your vehicle.
Awesome customer service! Not only was the repair done right, it only took a few days, they updated us everyday and vacuumed the interior. Definitely recommended.
They do good work go check them out
I went there to get repair done for my Toyota Corolla 2013. I got a new front bumper and i was going to rate 4 stars because I drove a couple days after I picked up my car and the fender liner was loose and poped out when I was driving on freeway. So I went back to the shop and get it fixed for free. Sean was very nice and professional. I supposed to picked up my car in 4 days but he emailed me saying sorry, the part that we ordered is alittle Delay. So he extended my rental for a week. My car look new :) I like when people are nice and polite. 5 starts.
Great service! They went above and beyond with my car repair, I could not recommend a better place.
Great repair work!!!! Friendly office staff!!!!Top quality folks and service!!!!A++++!!!!
Not helpful at all, sign of their future service
Always a good job!
Very nice people
Good people
Fast and efficient
Friendly staff!!