Precision auto body is very professional and their service is the best. My car was completely a new car after it was repaired. I am very satisfied with their service attitude and maintenance ability. Thank them, especially kJ Bearden. It rained the day my car was damaged. After the car was towed to the auto body, he drove me home. During the maintenance, he kept contacting my insurance company and informed me of the maintenance in time. Finally, he drove the repaired car home for me. Through my personal experience, I think auto body is the best in the field of automobile maintenance! Highly recommended.
Zach did an amazing job and made the whole process of having our auto damage repair smooth and stress free. He contacted our insurance company and handled all the necessary formalities in a timely manner... my vehicle looks brand new! Very professional, decently priced and outstanding repair. I will definitely be referring him to my friends and family.
Zac did a fantastic job and my car looks better than it did before the accident. I am very pleased with the body work. I would go there again.
Nothing was as stated. Car didnt get finished on time due to lack of parts even though I was repeatedly assured they had the parts. Was told I would get a discount because of the mistake but that didnt happen either. The price was also over $600 than the price I was told. Even if they kept their word about the discount it still would have been more than expected. I went there due to a Honda dealership recommending them. Their previous reviews were high so I dont know if I was just an exception to their norm but I would not recommend this place.
Go to shop for my fleet. Great service quality work.
I unexpectedly had to get some repairs done to my vehicle and they helped me in every way possible they were fast and very accommodating I love to this place and highly recommend them.
If you’ve been in an accident and don’t know where to go, Precision will take care of you like they did me! Can’t say enough about my experience with them, professional, timely, and very knowledgeable. They’ve been in business a long time and it definitely shows. Ask for Zac, so personable and really cares about your situation and has a lot of great advice in an unexpected situation like an accident.Thanks to Zac and the Precision team for making it a seamless process!
Not an ETHICAL SHOP!!They took 7 WEEKS to pull a scam!! The only issue is Zac and KJ, though he seemed uncomfortable lying whole time he did it.Im a repeat customer and brought my truck back after I was hit in a shopping center and incurred damage to the passenger side of my vehicle by an insured of American Family. Well a day before I was to drop off my truck I ran over something on the I 10 that bent the driver side truck bed box of my pickup and I had them write that up to my insurance company.Here is where the games begin. I drop off the truck and Zac says he will take care of my deductible, a few weeks go by and I anticipate them finishing and I call to see what exactly the numbers will be and he go back on his word about the deductible, this is irritating but not a great issue at this point. I did mention I saw some charges that were duplicate and requested copies of the supplements via email. KJ responded to that email with an answer that wasnt satisfactory at the time and he never got around to sending me the supplements. The same day I requested supplements from both insurance adjusters whom at this point dont know that there are two claims being handled by them at the same time. At some point the truck had the bedliner stripped and they upped the charge from 400 to 850, then they said the sides needed to be stripped and then repainted and then have the bedliner reapplied and the billed 20hrs of addition labor and 850 to redo the bedliner!! I was never told about this change in work needed. I was made aware after repeated calls to see when the truck was going to be done and KJ told me progressive would not pay. I called progressive and they told me that they did the work ahead of approval and they didnt feel the cost or procedure was correct and she called several bedliner companies and none said do it that way. In hindsight Knowing what progressive didnt know at the time I figured they got the okay from AMFAM then sent it to progressive with nothing to lose! Again, at no time did they tell me ahead of doing it that my truck needed a 2800.00 bed repair and neither insurance company was given a 5600 complete tab or told they were each paying half as Zach now claims. I went to pick up my truck 8/24 and called them out on the scam, Zach also took the liberty to charge me 172.00 for nerf bars I didnt like! I find that weird for two reasons, I communicated via email about the bars and told KJ I didnt want the replacements they chose and he agreed to remove them at no charge.. pretty great time to mention a 35% re stocking fee and I have a quote from the dealer that they use saying its 15% and Im sure its waived for them. No trust and I removed my truck from their custody without additional payment as they were overpaid! I now have to get the key they have programmed out and have my BSM fixed on the passenger side.Fortunately I cant say they do horrible work but they are unethical and looking at the communication provided to me by the claims adjusters, they knew all along and steered this out 7 weeks so they could hit a home run on me and both insurers!See Yelp for more info
Awesome, quick, and dealt with my insurance so I didnt have to. My brother referred me here and they did a good job.
Had to get my car repaired and these guys (Tony/Zach) had my back and fought with the insurance to make sure I got the best parts to make my car look as good as new. They called me every step of the way and kept me updated throughout the whole process. Anytime I called they would respond in a timely manner and if I ever had a question they would already know or get right back to me. Would definitely recommend this shop and would return if I ever needed body work.
I drove my car to the shop, 2 days later it was taken. Do to the Insurance. If this place would of had fair prices, then it would of been fixable at a cost that would of been worth it. Overall a scam company that works with. No correction, works for the Insurance Company. So if its a Insurance claim Id advise you to not take it here. Shame on them
Everyone was very helpful and professional! They got me right in, took care of everything with my insurance company and always took the time to answer questions and concerns. On top of that they did a phenomenal job on the repairs! Highly recommend them!
Precision is the choice of our dealership to use exclusively. Ive even had work done here on my personal vehicle. First class operation with top quality in their work and customer service. We trust them to consistently represent us with all of our clients - and they never dissapoint!Eric Murphy, Riverview Toyota
Pulled into this shop on a recommendation from a few people I know. I was on the phone with some family at the time and had just received bad news about a family member when I got a knock on the window, it was a big stocky guy who asked what I was doing in the parking lot. I told him I was on the phone and didn’t really think it through since I had just gotten the bad news of which I was visibly upset. His response was “This is a private parking lot...” Implying that I couldn’t park there. Not sure who he was although I’m assuming the owner since the only other car in the parking lot was a nice BMW M5. Maybe next time something like this happens and you see someone who is visibly upset you could ask if they have intentions to do business with you prior to telling them to leave. Had you asked I would have refocused and said yes but I need to finish my phone call first.
Zac and the entire Team at Precision Auto Body are amazing and true professionals. I have used them several times and also have sent friends to them. They do great work!
The people at Precision auto body are very honest. Had a front bumper repair a few years when I had my other infiniti. The did a fantastic job. When the work was done the bumper looked like it was brand new and the paint job match the car and the car I had was black. Would highly recommend Precision and Zach is an awesome person. Very honesty and keeps his word.
Some moron backs into my parked car and destroys the driver side door and wheel well...I head over to Precision in Tempe. Greeted immediately and setup with ZACH? Zach assessed the damage and gave me a ballpark timeline for repair. As this was my first accident he was kind enough to walk me through protocol and what to accept.Before leaving I showed my passenger side door where someone did a great job of keying my car... (not related to crash)Zach said no promises but hed have his team attempt to get it out.In 5 days I call to check the status and hear back its done. Much quicker than expected... I arrive to find the car is washed, waxed (and not your shady wash x wax but legit), and looking great.Body work was perfect and the best surprise was seeing my car without the nasty key mark on the side. They handled it for free.Zach x Precision... Couldnt be more pleased. Honestly, Thank you
Was able to get an appointment the same day. Nice and professional and got me out super quickly with my estimate. Thanks!
Precision has repaired my vehicles after no fewer than six accidents. Every time I have had nothing but excellent service and a flawless repair. I have recommended this shop to all my coworkers and my own family. Couldnt be happier with their work and their professionalism.
My husband and I had some repairs done on our Infinite and Zack helped us with our claim and provided wonderful service. When we got an 18 inch scratch on it again we immediately called Zack. He took care of us on the same day and best of all he didnt charge us. I would definitely recommend having your car fix by these wonderful folks.
Went in to get an estimate, they were very helpful. Zac determined that the cost of bodywork just wasnt worth it compared to what the car was worth.Not only that, but he repaired my passenger door for free!Clearly these folks have good character
Very friendly and helpful service! Did a awesome job repairing my Honda Accord after a fender-bender. They explained my options to me very clearly, gave me a fantastic price, and finished then job quickly.
When I picked up my truck after it was finished I walked around to see the work. I was hit on the driver side from the rear bumper to the front bumper, all damage was strictly body side. Be for the accident. I had a new front bumper and both head lights that were all most a year old, and flawless. At the time Im standing at this shop, looking at the front of my truck I saw scratches all over my head lights, many small scuffs in the front bumper and one deep scratch. I addressed it and was told that this was previous damage. I stood the office guy no, paint and lens where flawless. He did take the truck back and had the scratches buffed but the head light he told me was my problem. The shop was suppose to clean and buff the scratch out of my rims, they got paid for it but my rims were just as dirty as the day I dropped the truck off. I have paid out of pocket 45 dollars for all the fasteners that where not replace from there work, and Im still finishing body panels with the wrong bolts in them as of today. The alignment was played by the insurance, and I was told it was done by a specialist, when I received my truck to tow was out and seams to be a waste of my policy money. Took my truck to fire stone and was told it was the tow, the tech started it was way far out. The office people are willing to do the work but cut every corner, then denies fault of quality and makes a lies and will not take accountability without a huge argument. Hince why I had gotten a alignment check by fire stone, and have been replacing the panel fittings out of my pocket. Think twice, and refuse what the dealership and insurance say about the quality of this shop. Zac was the office person I dealt with.
Very courteous staff Zack & Chevonne were exceptional! Outstanding customer care, quality of repairs, and communication! I would definitely recommend A++++.
I just finished with an experience at Precision auto body. A couple of weeks ago I had some front end damage and they repaired my car, they knocked it out of the park actually. Well, a couple of weeks passed by and out of the blue my air conditioning stopped working. I contacted them and they told me to bring it in as soon as possible. I brought the car in and in an hour I was on the road with a cold air conditioned car again. These guys are the real deal, I wouldn’t even consider taking my car anywhere else, and as evidenced above, they don’t hesitate a second to back up their quality work if something should arise. Can’t recommend them enough!
These guys were great. Even though they didnt do any work for us. We had our daughters 2007 Ford Taurus towed there for repairs after being hit by a tree during the Monsoon. They took the time to work up a quote even though she didnt insurance to cover it. It was going to come out of her pocket. They were straight up honest with us that it wouldnt be worth putting the money into the car. And on top of that they were extremely patient keeping the car there until I could make arrangements to get it towed off there lot.Honesty goes a long way with me and for this I give them 5 stars and my future business.
I rear ended someone and completely destroyed the front end of my brand new SUV. It was pretty upsetting at the time but precision auto body was so easy to work with!! Nice, caring office staff and AMAZING body work!! I couldnt believe how flawless my SUV was after they worked on it!! The office manager even stayed over an hour late for me to come and pick up my vehicle!! Highly recommended this place!!Delete review
Its sad to need to bring the same car back in for repairs. Having received excellent treatment and quality work previously, I demanded that my insurer allow me to take my vehicle there again. Since we were rear-ended by an uninsured motorist my insurance company was going to pay for my repairs and had strongly suggested I use one of their shops. The second time around the repair again was perfect showing no visible evidence of damage. The manager, Zac keeping you always in the loop. That is how a business should be run.
Zach is the greatest and does whatever it takes to provide the best customer service.
Excellent work at reasonable prices
Had the absolute best experience here! The staff is extremely friendly and caring. Highly recommend!!!
AMAZING EXPERIENCE!!!!! I am actually speechless because service like I received comes “a dime a dozen”. I hit the curb earlier in the day and didn’t see any damages, so I didn’t think much of it. As I was turning onto Curry Road, I discovered that I had a flat and immediately panicked. I pulled up into Precision Auto and called the number on the sign and Zac answered the phone. He suggested that I contact a tire shop, but once he realized that I was in their parking lot, he quickly came out and arranged for my spare to be put on and refused to charge me anything or take any money from me. They truly helped distress my situation and got me going in under 10 minutes. I pray that you don’t have any repairs to be done, but who am I kidding. Please don’t hesitate to contact Zac and I am 110% sure that he and his staff will make your day like he did mine.
Absolutely brilliant, on time, and the best paint artisans youll find in AZ. Talk with Zach who runs the show. Youll be impressed and if you are unsatisfied with their paint skills, you need to look outside the state and take your chances.
This place absolutely SUCKS! I have my vehicle inspected on Jan 29th 2018 and they told me they would email me an estimate by the end of the day. It is now Feb 8 2018 and I still do not have a estimate. I have called 6 times and even left the owner a voicemail about the issue 3 days ago . What a wasted of my time !!!
Received excellent service here for a bumper repair. Would recommend.
These guys fix your car right and fast..😁
Extremely happy with repair quality from a serious accident. Around 7k in damage to my 2015 passat. Some delays, however they were understandable. Very happy with the end result.
Damages dissappear like they never happened
Precisely perfect. Terrific car care and great customer service skill-sets.
Great customer service! I strongly recommend Precision Auto Body.
Very friendly, did me a favor and did a service for free that he could have charged me for. 2 thumbs up.
Zach and his team did a fantastic job repairing my Impreza after a rear-end collision.I had referrals to other shops, but upon looking at the work these recommended shops had done, I decided to drop the car off at Precision. I could not be any more satisfied with the work the crew at Precision completed. My car looks like it did when I drove it off the lot.Zach was very responsive, friendly, and knowledgable throughout the entire process.My word of advice if you choose this shop: dont push them to rush the work, perfection doesnt happen over-night! Youll be thrilled with the results.Thanks Zach, et al.+1 - Ill be referring others to Precision Auto Body.
Great professional and courteous workmanship!
Best damn body shop in Tempe,Az and possibly the whole valley. They are definitely worth a phone call and finding out yourself.
Owner lies.