user
Premier Automotive Inc
1525 W Drake Dr, Tempe, AZ 85283, United States
Appearance
Premier Automotive Inc
Comments
Ch
Review №1

I have been taking my car and my moms car to Bob & Dorie for at least 2 years now. Will NEVER use another mechanic. The most honest, friendly, dedicated, knowledgeable and affordable place I have ever been to. They treat our cars like they are their own. So blessed to have been referred by a co-worker.

Se
Review №2

Wow, what can I say about this place! Honest good people that do everything by the book! I will not stop giving them my business!

Da
Review №3

I had my vehicle in a different auto shop when they made a bad thing worse. I called Premier Auto and Bobby said “bring your vehicle in and we will fix it” I made an appointment, brought my vehicle in and Premier Auto repaired the exhaust manifold leak. They had to extract the broken bolts from the engine head which the other auto shop caused. I definitely will bring my vehicle back to Premier Auto for future repairs.

Mi
Review №4

Best auto repair shop in Az hands down! There knowledge and experience is top notch! Ill never go anywhere else.

Ru
Review №5

The only two places I will trust with my vehicles are Bob’s and Yota Pros. Thankfully they’re within a stones throw from one another. Literally ignore the bad reviews which you can count on one hand. I don’t know if they’re reviewing the wrong place or what, but they’re flat out wrong.The wheel bearings on my GMC Sierra eroded and destroyed the brake calipers and other components. It honestly put my new job in jeopardy but thankfully Bob went to work right away on it and even took the time to communicate with GMC directly to help me see if anything could be covered under warranty. Above and beyond with customer care and diligence. In addition, Bob and his wife are just good people, some of the nicest you’ll ever meet. The work was done quickly and the pricing was low even with quality components.

Ja
Review №6

Was a wonderful experience Bob really got his hands dirty for me, one of the top shops I have been to, very clean, courteous, experienced professionals, my car was very very hard to get her purring but they did it amen!

L
Review №7

Top notch professional establishment, not like any other repair facility. One of the most knowledgeable mechanic, Ive encountered!If you want your vehicle fixed right and done right the first time... See Joseph. The best mechanic in the shop. Diagnosed and fixed my girlfriends car in first visit. She had taken it to two other repair shops, and they didnt fix vehicle. Now this is my shop and he is our mechanic. Thank you Joseph for your honesty and knowledge. God bless you.

Ja
Review №8

Been there a couple of times. staff is very friendly, and the work performed was quick, and less expensive than estimates provided by other larger shops.Was able to speak with the mechanic, and the owner.Recommend them to everyone!

Je
Review №9

This is a very high class business. Doesnt look like any other shops Ive used. High class mechanics that are very skilled. That said if your looking for cheap look elsewhere, if you want your vehicle done right THIS is the place to come to.

Ke
Review №10

This place is amazing! Joe helped me get an over tightened and stripped bolt off so I could replace the knock sensor in my Subaru. I had tried everything I could possibly think of to get this done with no luck. Joe got the bolt off in no time and I couldn’t be more grateful! I would highly recommend this place for anyone in need of any automotive repairs. They will be my new consistent mechanic shop from now on. Thank you so much for your help!

Ch
Review №11

Great work and honest people!

To
Review №12

Great service, professional and honest, what more could you want in auto repair? Made an appointment to have my brakes done, work done on time and at a very fair price. Bob and Dorie run a great shop, highly recommend.

Ry
Review №13

Cant say enough good things about this place. Today is the second time (with two different cars) theyve been honest with me about repairs, saving me thousands of dollars. In both cases, theyve gone above and beyond to make sure I was getting the right work done. I highly recommend them.

Be
Review №14

Amazing lady I spoke with over the phone was able to get me in when it was convenient for me and when I dropped my car off it was finished very quickly and it was very affordable for me. All the gentleman here was super kind and called to keep me updating right away.

An
Review №15

Bob and Dories customer service is above and beyond what you would expect from an average automotive shop. They are above average in service, price, and trust. I just moved to Tempe recently and have made Premier Automotive my go-to place for all of my automotive needs. They have earned my trust as a customer!

Di
Review №16

Quality work with fair prices. I have been going there for over 20 years and their service has always been professional and friendly. Highly recommend!

Co
Review №17

Everyone needs a good, trustworthy mechanic, like Bob! Theyre honest, do great work and they are awesome to work with! I recommend them to my friends!

An
Review №18

One of the last honest mechanics left!! Professional service at honest prices. I will never take my vehicle anywhere else!!

Ol
Review №19

Buyer beware. Price out your repair before taking your vehicle to Premier Automotive. Bobs crew does good work but he charges about 30% over industry prices.

Ke
Review №20

They do good, honest work.

Ad
Review №21

I wasnt able to get in here because of my schedule and them being busy, but Bob was very knowledgeable about my Acura and honest with me. He confirmed what my other mechanic said and recommended I stick with my other mechanic to get the job done faster. I wouldnt hesitate recommending Bob and Premier Automotive.

Sh
Review №22

My mechanic of over 20 years. I trust them with my kids cars.

Sc
Review №23

Go to shop for most repairs. The people are down to earth and honest. Prices are fair.

Ki
Review №24

Great people to work with. Would recommend in a heartbeat.

An
Review №25

Excellent experience, with super friendly staff and amazing service. Great prices too! Im never going to another mechanic.

Ze
Review №26

I called the desk asking for information about what battery would be installed in my car, the owner was rude and inconsiderate. Told me to get my car if I wanted to use a cheap, battery. All I wanted to know was what battery was going into my car. To avoid damages later.She got hostile on the phone. Made it seem like I was asking to many questions. I only Made two calls to the office, was rushed and rudely treated. She even hung up the phone twice. Either she is having a bad day, or doesnt like certain type of people...

F
Review №27

Honest and reasonable. High quality service. Been their customer for many years. Never disappointed me

Ca
Review №28

Great experiences, been going here for two years. Nice and honest people.

Na
Review №29

We were charged...$40 for 2 $12 bottle of coolant - 60% markup$100 for a $50 thermostat - 50% markup$60 for a $20 radiator hose - 300% markup$25 for a $4 flushing kit. - 1600% markup$225 : ~$100 - thats upwards of 50% for upcharge for simply parts.Plus an additional $220.00 in labor.Almost $500 to fix a leaky hose and replace a thermostat housing. Think twice before coming here. A quick google search and youtube video or two might save you half a grand.2 stars because they did fix the vehicle.

K.
Review №30

We have been taking all of our family cars to Premier Auto for years. We used other local independent shops in the past and were happy enough, but since our very first visit to Bob and Dorie we have been thrilled with the service, the price and most importantly the quality of work-year after year.We take current toyotas, a 25 year old pontiac and our old mustang to Bob. All get detailed/thorough service, fixing only what is having a problem at the time. I never feel as though Im being up-sold for additional work. Bob and Dorie have been able to adjust the amount of work to fit our budget, which is very helpful to us.It makes us feel good supporting a local, neighborhood business/family, and I believe they feel the same about taking care of their customers in the same way. They are super friendly and helpful, even when talking mechanical to us.

Le
Review №31

Excellent Bob and wife run a first class operation Been with them for over 20 years.

Yo
Review №32

Very nice and friendly

Al
Review №33

Great service. Great prices and professional staff. Best in the valley.

Az
Review №34

Awesome honest local family owned auto repair. Wont go anywhere else!

Br
Review №35

They do good and fair vehicle maintenance and repair work.

Jo
Review №36

Number #1 in town! I noticed the reviews so I decided to take the due diligence to see for myself. Bob is the best professional, courtesy, honest mechanic straight shooter there is that is a fact. I went there with service engine light for my toyota 4runner and evap light. Bob and company meaning the mechanics say Hi and so awesome and incredible. Not just saying it, this shop is the real deal as good as it gets! Bob was so polite and a dear friend treated me like family which I adored so much never would expect it. I drop my Toyota around 10 am and was done by end of the day ran a smoke through the pipes see any leaks. I was pleased Bob was able to make it very fair and affordable treated me right and showed me what I needed provided options. I was so thankful for the advise and taking the time to truly take care of me as a customer. I was so happy that he pointed out what was effecting my car and how to get it taken care of. As Bob left for the day he waved was so nice to have such an experience. I got a nice card sent to my home as a thank you for the business! I definitely recommend to all five stars all the way. World Class Service goes above and beyond! Thank you for helping save the time and money with classy gentleman and top mechanics so super friendly! I love this place I will be back for all my automotive as a loyal consumer A+ rating! Im a actual customer this is a legitimate review of the shop . This business deserves more of my business and everybody else they do a honest day work. They work hard and will take care of you! They even have refreshments drinks was nice lobby and super clean and nice people all around! Please dont take my word for it try them you wont be disappointed trust me the top shop in the valley! Thank you Premier Automotive for making my experience and restored my faith in valley auto shop as Premier Automotive an American legacy!

Do
Review №37

Great service, fair pricing.

Za
Review №38

Great service by great people! Best mechanic in town!

J
Review №39

Most unprofessional shop and techs! Owner will gauge you every chance he gets. He ripped my fiance off by selling her a transmission she didnt need. This shop needs to be reported!!

Na
Review №40

This family owned business has been my go-to for auto repairs for my family and my business for over ten years. Friendly, knowledgeable, and trustworthy.

St
Review №41

20 years of exceptional service and repair.

An
Review №42

Love this place very friendly and professional services ☺☺

Al
Review №43

Always great honest service

Ja
Review №44

Good repair work at reasonable prices

Ch
Review №45

Good work and honest.

An
Review №46

Never met a more honest mechanic

Ju
Review №47

Best shop in the valley!

cu
Review №48

Bob is trust worthy

Jo
Review №49

Honest, reasonable, competitive pricing.

De
Review №50

Great service

Ch
Review №51

Good guy

Information
10 Photos
51 Comments
4.6 Rating
  • Address:1525 W Drake Dr, Tempe, AZ 85283, United States
  • Site:http://premierautotempe.com/
  • Phone:+1 480-756-1043
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:6AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations