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Sun Valley Imports
950 N Stadem Dr, Tempe, AZ 85281, United States
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Sun Valley Imports
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ro
Review №1

Everyone from Mike in the office to Derek the mechanic was very friendly and always professional. On short notice they had my 335i repaired within 24 hours. Most importantly, I got the feeling they were honest and actually enjoyed working at their business. Thanks again to everyone

Da
Review №2

Sun Valley did a great job communicating what was needed to get my car running again. Not only this, they communicated throughout the process and kept me in the loop. I am very satisfied with the services that were provided and look forward to continuing to use their service for all my future needs.

Jo
Review №3

Ive taken my Panamera in a couple of times now. Staff is good, quick, and they communicate well. No problems with the quality of work.Ill continue to bring my car here.Good experience and much less expensive than the Porsche dealer.

Gu
Review №4

They took very good care of me and my Porsche. Great staff great environment I will always be back. Thank you sun valley import.

To
Review №5

This was our first time using this auto shop. Mike and the mechanics were professional, knowledgeable and courteous. The work was outstanding! Thank you for all your hard work! We will recommend this business to our friends and family! Very delightful experience.

Je
Review №6

Once again, my experience @ Sun Valley Imports was superb! Mike, Juergen & Steve have always been so down to earth, honest & realistic regarding what needs to be done now versus what can be delayed. I have always received excellent customer service, knowledgeable opinions and superior work performance! Sun Valley Imports rock!

Ja
Review №7

Great place! Great staff, honest and also gives recommendations for future issues and maintenance

Sh
Review №8

I drive from East Mesa because I trust these guys to take care of my Smart Car. They are cheerful professional and reasonable.

As
Review №9

I took my 2012 Jeep Grand Cherokee to Sun Valley and now my 2016. I recently called because I saw coolant on the undercarriage. They got me in the next day. Im not exactly sure how they source parts, but I was impressed with the speed. Mike called at 9 to tell me what they found, that he could get the parts by 10:30 if I approved, and Id be all set by early afternoon. I havent shopped prices but they seem very reasonable. My grandma referred me to them which says something :) Im always willing to pay more for honesty, integrity and good customer service.

Jo
Review №10

Great shop, great team of people. They have saved me thousands over the years between two cars. Service is top notch and the prices are always fair and competitive. I used to shop their quotes around, no need to anymore since they would always come in lower than the competition, especially the “stealership.”

Da
Review №11

Great independent mechanic - my wife and I have been customers for years. After several bad experiences at other east valley mechanics, happy to have found an honest one. Theyre also more than happy just to talk about your import with you, if youre thinking of adding anything.

Ra
Review №12

Mike has been great. The quality of service always goes beyond my expectation. Clearly an expert at older model MBs (2002 CLK55 AMG). All the mechanical work Mike and team has done puts me closer to getting the car in showroom / car show condition!

Ro
Review №13

Mike Bussoletti is the greatest.Consummante professional.He can walk the walk and talk the talk.100% trustworthy and delivers on his commitments.

Ch
Review №14

Very positive experience and excellent customer service. Future areas of concern were thoroughly explained and prioritized.

ri
Review №15

Ive been goin to SVI since it opened more than 20 years ago with all of my repairs and maintenance on everything from a Hyundai & BMW to Mercedes and, yes, Chevys. They are expert diagnosticians and very fair with their estimates. On a side note, it is fun to visit their facility to examine some of the exotics cars they repair and maintain.

Mi
Review №16

Great people would highly recommend.

Gr
Review №17

Excellent and professional service.

Br
Review №18

Always friendly and helpful. Still the only shop I will ever take my cars to.

Be
Review №19

Mike was amazing. He was honest, helpful, and ethical. If you need honest, quality work done on an Import, Mercedes-Benz, BMW, and more these are your guys.

Al
Review №20

Great customer service! Quality work for a fair price. They usually take care of my Volkswagen but this time around I asked for them to repair my 92 Toyota and without hesitation they took care of my car and provided excellent service! If you’re thinking of taking your car anywhere this is the place to go!

Ca
Review №21

Derek is my angel for today. He graciously stopped what he was doing when I asked him if he would check my tire pressure, since I had a low tire pressure alert on my non-import car. He did; filled the tires and wouldnt accept any money. God bless Derek!!

Ga
Review №22

Sun Valley does something very well that most Car repair shops do not and that is communicate. From our very first interaction and throughout the process Mike kept in touch via email, text and/or phone calls. I knew when my vehicle service started and when they were completed. Mike clearly discussed any issues and follow up actions. This all happened without me having to initiate the communication.The service was great (oil change and safety inspection), the price was reasonable, and the turn around time was great.I will definitely come back and recommend to friends.

E
Review №23

Always honest, knowledgeable, and reliable: exactly what you need in a mechanic. Thank you Mike and team!

He
Review №24

Im on car #5 with Sun Valley - I wouldnt dream of buying a car if Steve and Juergen didnt approve! Super easy to get an appointment and everyone is so friendly and helpful. They tell you what your car needs at your next service, so no surprises. I love these guys!

Je
Review №25

I have used Sun Valley Imports for all of my BMWs for the past 18 years. Their customer service is exceptional as is the work that has been performed. I find them to be extremely professional and trustworthy. I admire their honesty and professional opinions. I’d highly recommend them!

Ru
Review №26

Very good and quick turnaround. Mike and the guys always give me an accurate quote and are clear and direct with the specific things I need to keep my SUV in good conditions.They also drop and pick you up once you leave your car fixing so you do not spend in public transportation.I like the service provided so far.

Mi
Review №27

Sun Valley Imports is a fantastic group of friendly professionals who earn respect and trust every visit. Shop Manager Mike has always been attentive to my needs and the needs of my vehicles. I recently had the pleasure of speaking with Steve about my enthusiasm for different vehicles. I am very grateful to have found a shop that presents itself with such pride and excellence. I look forward to having them help me keep my VW Touareg running well for years to come!

An
Review №28

I am always impressed with Mike his Kindness and friendliness and knowledge is so much appreciatedThank you for your wonderful staff always so friendly i will always recommend your Business to all my Friends and Family

Bl
Review №29

Very reasonable prices, kind staff and comprehensive service. Fully recommend. Came for a Mercedes Benz Service A.

Da
Review №30

As always great work, appointments always on time and my car is very unusual, 92 BMW 850i. Few people work on these BUT they know the car and never let me down. Thanks guys.

Ja
Review №31

Honesty goes a long way in auto repair. This place won’t sell you something you don’t need. Very respectful of your time and your vehicle. Will continue to do business here, even if I have to drive some distance. Best of all, there’s always a cool car in the shop to catch your attention. Keep up the great work.

po
Review №32

Immaculate shop and they do an A1 job. Mike is a stand up guy.

Ka
Review №33

Will never take my vehicle anywhere else after coming here! Vw wanted to charge me 785$ for stuff I didn’t need changed! They quoted me at 420$ I paid 361$ best place in town!

Vi
Review №34

Just wonderful. I took my 2008 Audi A4 here for a number of issues that two other shops couldnt fix. They fixed it up and made it better than new in less than 24hrs! Great, professional, honest shop. Very warm and friendly people too.

Ka
Review №35

Ive been using Sun Valley Imports for years now. With the Mercedes and now I find out they qoek on other makes and models as well. Recently had my Honda element worked on and am pleased with Mike and their staff for the years of wonderful repairs that were done on our vehicles. I would recommend others to use Sun Valleys services.Thanks to Mike and their staff for making it an pleasurable experience.Eddie

Le
Review №36

I am a long time customer with 3 cars. I had an issue I was not happy with. I spoke to them about why I was Dissatisfied. They were very happy to both discuss & hear the feedback. They did not hesitate to try & resolve the matter & worked very hard without hesitation to this end. This is a highly reputable company that cares about it’s customers!

je
Review №37

Very professional and good people! I bought a car from them and I absolutely love it!

To
Review №38

Perfect place to take my Jaguar for ALL my maintenance needs! GREAT staff that ensures all the work is professionally done to everyones complete satisfaction. i would highly recommend Sun Valley Imports for all you foreign car needs.

Mo
Review №39

Sun Valley Imports is the best place to go for quality work. The advisors and mechanics are professional. Thank you!Dan MortonMorton Motor Company

An
Review №40

I love Sun Valley! Mike and all the guys are always so friendly and very thorough when explaining recommended service as well as accompanying charges. There are never any surprises - I always pay exactly what they quote over the phone before the work is completed. You can tell they truly appreciate you selecting to bring business to them and they always go above and beyond. I would highly recommend them to anyone wanting excellent service for their import.

Ro
Review №41

GREAT SERVICE...... COST TO MUCH BUT ITS A PORSCHE. STILL WANT TO TALK ABOUT THE TOP GOING DOWN COMPLETELY WILL DROP BY AFTER FIRST OF YEAR THANKS....GOOD TO GET TO KNOW YOU.BOB

W
Review №42

Sun Valley Imports and its staff are professionally competent, thorough and strive to satisfy their customers. Im very pleased with their service.Ive had another occasion to use the services of Sun Valley Imports this time inspecting our son-in-laws beater. They did a thorough and comprehensive inspection of the vehicle, changed the oil and oil filter and recommended a program for future maintenance. They are skilled, conscientious and a please to be a customer of.

Cr
Review №43

I have been using Sun Valley Imports services for many years, never had a complaint. Mike does an amazing job, he is very professional and very good at what he does. Keep up the good work, Mike!

Hi
Review №44

WONDERFUL! Oil changes have been very quick, routine and a fair price point for imports. All the appointments that we’ve had for maintenance have been explained thoroughly and done very well. The customer service is OUSTANDING!! Mike is so kind, very nice and is all about quality and great service. Thank you so much for always taking care of me and my car. Highly recommend Sun Valley Imports!

Do
Review №45

Maintenance Oil, transmission & coolant and New breaks

Jo
Review №46

The technical skill and the honesty of the staff are the qualities that made me to make a return visit. I was told during my last visit that there was nothing to fix with my AC, I was told it is in a good working condition, and the effectiveness of the AC was demonstrated to me. I value honesty greatly.

Ay
Review №47

Trustworthy and always great service! Ive been taking my car to Sun Valley Imports for a few years now and have always received exceptional service. What Ive appreciated most is the honest and transparent approach they take if theres ever a service recommendation outside of what I brought the car in for.

Ri
Review №48

Mike and the team at Sun Valley Imports saved our X5, hood wouldnt open - and they worked on it diligently and got the problem solved without costing us a fortune. In addition we had to have all new tie rods/front and back replaced - they were able to reuse the rears and saved us a thousand dollars - highly recommend !

Ja
Review №49

Mike and all of the professionals at Sun Valley Imports have taken care of my young at heart 06 E320 cdi for several years now and it is in top running condition and appearance. Thanks for all your efforts.

Ra
Review №50

Always helpful. They go out their way to please the costumers. If you own a Mercedes don’t waist money at the dealership.. this guys are the best in the business and they charge a fraction of the dealership..I have use their services for 6 or 7 years..

Y
Review №51

I was frustrated because Sun Valley Imports was the 3rd repair shop I had my car towed to. I was extremely satisfied with the speed of the repairs, cost, and customer service I received from Mike. The first shop (Mercedes of Scottsdale) told me I had to replace something that may or may not be causing the issue with my car. I didnt like that response to found someone who would diagnosis the issue which was the 2nd shop (German Auto Service and Sales). They were overcharging for labor so I called around for quotes and I found Mike at Sun Valley Imports. I literally saved nearly $1,000 by choosing Sun Valley Imports.

Al
Review №52

I took my car engine light was on and was running rough they did a diagnostic told me what was the problem and how much was going to cost me...so they work on my car fixed now is running smoothly and Im satisfied with the work they did...thx Sun Valley Imports.

Pe
Review №53

The most honest shop I’ve found in the valley. Mike and his staff are friendly and offer reasonable rates. Highly recommend!

la
Review №54

Provided an honest estimate of work that needed to be done - convenient location, responsive communication, even washed my old car before I drove it home. So far so good, will definitely be returning to Sun Valley !!

sa
Review №55

I appreciate the personal interest shown, I dont feel like just another customer. While my car is in service, I have never been inconvenienced, but arrangements have always been made so that I can still take care of my daily life. I would highly recommend SVA.

Pe
Review №56

I brought my 2006 Boxster down from Flagstaff since i knew I could trust Steve and Jürgen with my car. The engine was making a soft scratchy sound that didnt seem quite right to me, and they were able to quickly diagnose it as a failing water pump. They got it fixed quickly exactly as promised. Thanks for the great work!

Ju
Review №57

The guys down at Sun Valley Imports are first rate. The diagnos the problem very quickly and are prompt with you on the recommendations for getting your vehicle back out in optimal condition. Their prices are very reasonable and cheaper than the dealers with better results. I’ve been taking my 2012 Volkswagen there for the last year or so and wouldn’t take it anywhere else.

Je
Review №58

Their customer service and work is exceptional. If you need to take your car to be repaired go straight to Sun Valley. 😊

Pa
Review №59

I have been a Sun Valley Imports customer for over 20 years. They have always provided excellent honest service and let me know what they recommend for future service to keep my car in great condition and me safe on the road.

Sc
Review №60

The only place I trust with my car. Great service and very fair prices. Highly recommend!

Wi
Review №61

I have taken my Audi to Sun Valley for just over a year now and love the service they provide. Work is completed on time and their customer service is impeccable. If you are looking for a location that you can trust, I would recommend giving Sun Valley a call. Dont take my word for it try them out for your self.

D
Review №62

Place is awesome. Friendly, honest, reasonable pricing and fast. Highly Recommended!

Ad
Review №63

I have been coming here for the servicing of my Audi A6 for the last 4 years and am sad to be leaving them since I am relocating.Great service and super helpful. They are very friendly and happy to help you understand your car and the issues better too!

Le
Review №64

Very professional, honest, and quick service! Thank you

Qu
Review №65

Professional, Friendly and Knowledgeable as always. Great place to take you car for service. Highly recommend

Ch
Review №66

Fantastic service on all fronts - just a great bunch of people here.

Ro
Review №67

I have been going to Sun Valley Imports for almost 20 years now. They have done an excellent job in keeping all my VWs running great. They are fair and honest, which is exactly what you want from your repair shop! Add in the fact that they have great customer service and are the friendliest guys you will work with and I wouldnt take my German autos anywhere else!

Br
Review №68

** As a disclaimer, I did not have work done here **However. BMW stuff is sometimes a pain to get. I called them up and asked if I could pickup some coolant and an oil filter. It will be there in two hours.I was at work and couldn’t get it, so a friend went. They ended up selling her a thing of coolant that was a third of the size but 90% of the price. No oil filter.But whatever. They saved me a trip to the dealership, and I know they don’t make hardly anything off of something like that.So months later I call for the same thing again. They take my name, say they’ll put it aside for me. I show up personally to pick it up a few hours later. The guy I talked to isn’t there, no one has any clue how to get me what I asked for. I go home, they tell me I can come back the next day.So I come back. This time, they have a different, slightly more expensive coolant, and no oil filter.I feel bad leaving a review like this when they were trying to help, but at the same time, value my time a little!! If you can’t help, just let me know!!

Sw
Review №69

Found them through a friend. I had a leaking brake line in the ABS of my BMW 540i. Took my car there yesterday. They did a great job in fixing that in an absolutely amazing price. And they also did a free inspection of my car and told me about the probs that I might face in future. They are not at all pushy about selling their services. I am really impressed with their service. Now I know this is the place to take my car for any service that it needs!!!!

Ke
Review №70

Great customer service. Very professional staff. Thanks!

To
Review №71

Excellent Service! Very good at explaining only what is really needed. No Upselling here!

Wa
Review №72

With two BMWs, Ive often been to the local Phoenix/Scottsdale dealers for service. I felt their total costs for almost ANYTHING were excessive. A friend sent me to Sun Valley Imports several years ago. Ive had numerous repairs completed there. Their diagnosis was always corrrect, and work was accomplished as agreed, for much less than dealer costs. Never had a come back for anything.Even nicer, once in a while I had a needed very minor quickie repair problem.1. I just dropped in2. They checked the problem3. Fixed it in 5 minutes, with NO CHARGETry that customer dedication and quality of service at any other place...Walt PetersPhoenix

Pe
Review №73

The best place to go when it comes to getting great service at a fair price. Better than any dealership, I have been going here for years and I wouldnt go anywhere else.

Gu
Review №74

Work was professionally done, completed as scheduled and the car is running like a top.

R
Review №75

Always excellent service and friendly staff.

Ja
Review №76

NOTHING BUT PURELY PROFESSIONAL! Coming from a guy who learned the hard way to most of his own work due to rip off auto repair places, let me tell you....Sun Valley is LEGIT.I was (as usual) doing a bit of D.I.Y. on my little beauty only to run into a problem I got half way into and could not resolve. I called Sun Valley based purely on their YELP and GOOGLE ratings and found a clean, organized, knowledgeable shop full of expensive cars. Seems these guys already have a great reputation. BEST PART? Although the place was full of high dollar cars, Sun Valleys prices and mechanic RATES were incredibly reasonable. To be sure I was a little nervous about that at first. I honesty expected to pay more and wait far longer to get my baby back. I waited less than 24 hours. THANKS GUYS! #fanforlife

Vi
Review №77

Always love these guys.

ja
Review №78

Really quick, reasonable and clean shop.

Jo
Review №79

Great experience, honest and knowledgeable. Thank you very much!

Su
Review №80

Great work! Willing to track down the issues to get to the root cause and get you back on your way!

Da
Review №81

I am proud to say that I have been a customer at Sun Valley since I was 18 in 1993. Steve and Jüergen have taken care of my special cars with stellar care and prestige. I recently bought my e39 and knew that the cooling system was junk. So in a days time, I have a new O.E.M. cooling system, with a 2 YEAR WARRANTY! The facility is fantastic, you see some very unique cars there, and you see twenty year old cars like my BMW. I cannot tell you how many times SVI has put my cars back together after serious suspension damage. Truly great service. 100% confident that I am getting the BEST service and value. Personal service, doesnt perform unnecessary work either!Thank you SVI!

Ar
Review №82

These guys know there stuff..

He
Review №83

Everyone here was so nice, honest, and helpful. 100% my import shop.

ma
Review №84

I was honestly extremely disappointed with this place, I brought my car in for three things, then without contacting me at all, they added tons of other work, more than QUADRUPLED the estimate I originally got, and it was things as ridiculous as my windshield wiper blades. after arguing that I could in no afford all the extra work, finally got the price down to just triple the original estimate. however when I went to pick up my car, the price was once again up to the amount I had told them I could not afford. the gentleman who was taking care of our payment was really good, and took the price back down for me, but I will NEVER use them again, I felt deeply insulted, and couldnt help feeling as though they were attempting to take advantage of me because I was a young woman who came in alone. avoid avoid avoid folks!

ch
Review №85

Very friendly people. Cost is better than most that work on Audi. This is definitely our car doctor.

Ma
Review №86

Had to go back for my 100K tune up. Same great experience and service. They won me over...AGAIN. Ill be back.

DA
Review №87

Great service and professional attention to the details I needed for my car!Now it runs super!

Jo
Review №88

A year ago I was looking for a mechanic to do an inspection for an electric Smart car of interest to me that was out of town… Juergen did a great job and provided and accurate report on the status of the vehicle. He did miss one small little thing on the electronics that was pretty subtle, but I could forgive him for that. You were right on though Juergen, when you said I was getting the car that was basically new. Thanks for your good work and I highly recommend Juergen at Sun Valley imports.

Ka
Review №89

Great service. Efficient, timely, reasonable.

Ma
Review №90

Great clean shop. Very professional and knowledgeable.

Jo
Review №91

An honest shop that pays more attention to detail than the dealer, really knows their stuff, has excellent technicians who have knowledge going back in time more than most dealers, will help by taking the time to explain things and show customers, will share secrets the dealers wont, and charges fair and reasonable prices. A definite keeper!

Jo
Review №92

Go in for one service on my car have to return because technicians created another issue.

Ri
Review №93

Good folks who know their business

Ha
Review №94

We needed a new tail light and some body work on the Audi A8L. Not only did Sun Valley gave us a fast appointment, they also did a super job at less cost than we had expected. We continue using Sun Valley for all our automotive needs.

Al
Review №95

Fast quality friendly service

An
Review №96

Terrible place to take your foreign car.. Another shameful auto repair shop that take advantage of people. Companies like this ought to have their licenses revoked.

Ce
Review №97

Great customer service!

An
Review №98

This was my 83 birthday present from Pam this year, but sad to say that glider just crashed Wed AM killing all 3 people

Ji
Review №99

Awesome service experience at Sun Valley Imports!

St
Review №100

Always a great experience

Information
42 Photos
100 Comments
4.8 Rating
  • Address:950 N Stadem Dr, Tempe, AZ 85281, United States
  • Site:http://sunvalleyimports.com/
  • Phone:+1 480-949-2813
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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