Nice place.. staff very nice and helpful..
Im paying 105.00 for a drive up unit however the last 3 times i have been at this place my unit is blocked by an RV . Also it appears that they allow live ins here at this facility. I dont feel that my stuff is safe, with all the tweekers camping out throughout the facility.Wow ! Really ! Dis-Satisfied highly!
Had a wonderful experience renting a unit here. The manager was very professional, polite, and accommodating. Would highly recommend renting a storage unit here at StorageWest!
Cuba, the site manager, is pleasant and helpfull. Ive had a very good experience in the months that Ive been a tenant there. Cuba is one reason I continue doing business with Storage West.
Management has changed two or three times in the four to five months Ive had the unit. Ive never even been in the office, or met face to face with staff.....but until recently! See, I as many who support and rent from Valley storage units, am homeless. And at night where I sleep, and around the valley at large. These revving muscle cars harass the homeless. About a month, maybe two..... or so ago. I went to my unit. I spotted one of the cars Im familiar with. Then one day, I got a good look at this new employee. OMG! No mistake! So, now he thinks hes got me under screws. Hes trying to put me out, so all the homeless are feeling the brunt. The place is becoming about ethnic and social superiority and bigotry.The one lady that recently left the front office was really nice.And! But, it closes at 1900hrs. unlike most that close at 2200hrs., which makes it hard for people with time limitations.The location is super convenient, near public transit. And super quiet!Well see what the future holds.
Great place never had a problem with management and my personal belongings have always stayed safe i would recommend this place forsure
Really nice storage facility. Highly recommended
A friend stored his truck here. Very convenient location.
Well maintained, friendly staff. Clean and very easy access.
Staff not also pleasant
Ive had my storage here for almost a year now and theyre pretty awesome
Manger was friendly and helpful setting up the storage facility. Access codes have always worked and never had any storage issues. Used double gated, climate controlled storage
Very clean place.
It was a great experience
I’ve been a customer for almost three years and the staff has always been accommodating and very helpful.
My storage is small
I spent 4 hours there that couldve been 39 min because I was with a chick that takes eons to do anything . But we were there after close and didnt get locked in! Solid place Id say
This is the best storage facility I have ever used, the office staff are so very helpful, understanding and pleasant to work with. They listen and care.A special thanks to the office Manager who is on site, red hair and glasses. And to her boss as well. They have been so amazing and go ABOVE and BEYOND always. I thank you both for understanding and being the best in the state of Arizona as far as I am concerned. I give you both a 10 plus plus
I have been renting here for 5 months now, my experience here has been great and positive. Connie is the greatest most welcoming person i have met, working with her has been a pleasure. i am referring everyone i know that needs a storage unit, to come see Connie! thanks for the positive experience Storage West.
Friendly and helpful folks! Units clean and no problems with items in storage for over 2 years!
Connie is always so helpful! I rent from out of state and she goes the extra mile to make sure I have what I need.
I needed a storage at the last minute and when I received a call back from Christy after inquiring online, she went above and beyond explaining to me all the details before I came In. I appreciate her customer service and her patience. Christy is the reason why good people still exist in the world. Thank you Christy for everything from beginning to end!Dawncia
Staff is super knowledgeable and efficient. Got a big unit at a affordable price. Took no longer than 10 minuites to walk-in and get the unit leased. Connie is very professional and answered all the questions I asked thoroughly.
This is the second time I have rented storage here. First time was great. thid second time is also great. Jose helped me this time. i want to thank Storage West for the great service. Jose and Connie are the best!!!
Connie was so helpful to me so I knew everything that I needed. She was always there to answer any questions that I had. Their customer service is just the best!
Oh my god Connie is a sweet bowl of sugar and will always get you the best unit been renting here for three years now. If you like happy faces Connie is your girl.
Fantastic place. Connie went above and beyond my expectations. She was super helpful and helped us to find exactly what we wanted. They also have a free truck that can be used at most times and gas is included! Will do business here again
Clean, safe facility at a good price. Management is awesome!
This is one of the most trustful storage sites in the valley as it is equipped with surveillance cameras, vacuums, ventilation fans and ACs inside . More, the front desk Connie and Cynthia are really cooperative and helpful and for sure they know how to run this business .This storage gives a great deals and wayyyyyy different prices than other sites in the valley. I highly recommend this storage site for anyone with short or long terms . Gotta get a real good deal.But wait, the story is not over yet. Ready. This site offers free truck to transport your items . Yes, its free and big enough to hold full house furniture and items. 🤞🏻🤞🏻.
Kept four peoples worth of stuff in a 10x10 space over the summer as we moved out of our apartment. All our stuff fit and was kept safe over the three months. It did get hot inside, so if you got any items that cant stay in over 100, 120 F weather, look for the AC options. But I personally cant complain with this storage option!
Good for last minute storage needs. Helped out in an emergency.
Clean units! Can get a bit crazy with to many people accessing their units at once. May have to wait while someone is parked in front of units. Good security with monitored gate.
Prices are reasonable and affordable. The customer service is fast and friendly....overall great experience
The front desk lady Kasandra is so helpful . I ve been in another facilities to store my both cars for 2 months, the least estimate i ve got is $250 each car each month. But with Kasandra, she suggests that i could park both cars in on RV spot ( 12 feet long) with price of 75 each month . Such type of people like Storage West they do know how to run their business and really knew how to attract costumers with reasonable price and Surveillance safe monitoring space. Thanks Kassandra .
We have used this storage location for years and have been well pleased with their service.
Jennifers customer service skills are superb. Thank you for my unit.
This is a good place to storage you stuff and the manager is a nice person I would tell very one that needed a storage place to go here i have left storage west now and after i have left due to being misrep. on discounts i jest want very one at storage west i will not miss anyone at all the storage areas i will only miss Eric and cristy they were the nices ones out of all of them and i say this because how i was treated at the end by other storage of storages
Clean, well run facility. Swamp cooled, so plan accordingly!
Easy experience to get a rental space.
Freaking awesome place management is way to nice I felt safe and at home
I transferred here after a terrible experience at Cubesmart half a block north, and wish I had gone to Storage West first. Facility Manager Mario Gutierrez at Storage West gave me excellent customer service, and the woman I got on the phone before arriving (didnt catch her name) gave me up-front information about what I needed to have with me (a protection plan or renters insurance) before I arrived.As a first-time self-storage renter moving here from another state, it was useful to know that a protection plan/insurance and a disk lock are required at most self-storage facilities. They have climate-controlled facilities that wont get above 80 or 90 Farenheit, and even took me to my storage unit with a golf cart when setting me up for the rental. I was allowed to choose my own key code. The storage unit has a swinging door, so the door doesnt take up any of the storage space (unlike Cubesmarts roll-up doors that eat inside the storage unit). They even have a free truck and handcart (free with a reservation and $100 fully-refundable deposit) at their facility, in case I needed to move anything big after my moving van rental expired. The smooth floors with no threshhold made it very easy to store my items, and the place is very clean.I would definitely recommend this facility and its staff.
I would highly recommend them! Staff is GREAT!
Conveniently located in the Tempe municipal area.
Awesome lady that works there
Great initial move in incentives, with truck!!!
Air conditioned and security gates
Professional service!
Jose and crew are awesome
Connie is fabulous!
Rude manager, very limited hours.
Connie is the best
Friendly