When I called to set up the move with the office to get a quote. I said my stuff is all in storage and it all came out a 616sq ft place. So I was quoted for 2 hours and 2 movers at 477.00 bucks. I paid it. Day of move truck shows up with 3 guys. I was confused so asked them the guys said on there paperwork it was suppose to be 3. I said it is what it is cause I cant move anything due to my hand being injured. The movers we the best part of everything friendly, professional, and worked hard. After all said and done when they were done it took a extra hour from what we got quoted which was fine I figured a extra 189 like the lady said. Nope I got charge another 324 dollars. So got put in a spot where I had no other choice. Office told never told me about travel fee the one I talked to said travel was included in the price I already paid. Other then the price the guys that moved me were awesome.
My movers were very friendly but were obviously poorly trained and inexperienced. I was promised full time, professional movers and that was the reason I chose this company. Sadly that was not the case. It may have been due to my move being on Sunday that their best guys were unavailable but regardless, it was the worst professional move Ive experienced. It took the movers over 4.5 hours to just pack up a pre packed 1 bedroom! The whole move from start to finish took nearly 7 hours and we were moving within the same zip code!The movers used our personal boxes and belongings to prop open public doorways. They caused damage to a common space while moving out. The damage itself is forgivable since stuff happens but they didnt even let us know about it. They continued to be careless throughout the entire process - putting sharp objects on top of our cloth furniture, using our personal dolly during the move, leaving packing materials behind. Worst of all, they dilly dallied the entire time.Let me be clear that I see this as a failure of the company and owners, not the movers.Feedback to owners:Judging by the other positive reviews, its clear this company has good movers. Please invest in training your less experienced employees properly and giving them clear expectations of what a professional move should look like. At the very least dont let inexperience movers like the ones we received to handle a job on their own.
We scheduled our move weeks in advance for August 30th and have the texts to prove it. When they were an hour and 1/2 later than the scheduled time, we called in after no response via text from the person who quoted us and “scheduled” us. The person who scheduled us claimed to be the owner.First they told us they had us scheduled for September 2nd, and would get back to us if something earlier was available. We were able to scramble another mover here today for considerably higher rates. When we called back to cancel we got the same person who now claimed we weren’t in the system at all.I used this company to move in, and was impressed. Service has apparently gone steeply downhill. Will not use this company again. If I could give zero stars I would.
We chose Established Moving and Storage to help us move from our 3 bedroom home, and it was the best choice. Rico, Luis, and Samuel we prompt, efficient, careful, and simply just fun to be around. I dont know if its possible, but you should definitely as for this crew if you choose to have Established help you in your move.
Emilio, Anthony & Marlin moved our 4 bedroom home in no time - with not a single scratch or anything on all of our furniture. Professional, great attitudes and a simple pleasure to have done business with. Will highly recommend Est Moving - this was the one based out of Tukwila. My second time using them and will definitely use them again when the time comes.
The move out was great . the moving in to my new place was not so great. its been a month an Im still looking for stuff I placed in a certain way so I know where they would be once all moved in but they moved me in it lookd like I was a horter. I had things broken that Ive had for years that could not be repaired. But the guys were nice,they worked as a team,but when they got that got that call asking how much longer everything went bad.
I schedule my moving time for 9am and they did not show up until 5pm. Around 7:50am on the day of the move they called stating they were short a man and would be there around 12 noon. While I was frustrated, I agreed to work with them. But when I called around noon communicating between noon and 3pm, which was not initially told to me. Then around 3pm they called and said around 4pm but it ended up being 5pm. The movers were very professional, especially the head mover.
Very responsive company- called us back same day and got us scheduled immediately.The movers (Alberto and David) were outstanding. They arrived on time, immediately listened and worked with me to create a plan. I was a bit stressed and Alberto lifted my spirits by telling cute jokes! These guys were genuinely a joy to work with.Alberto and David worked hard and efficiently! They were very flexible, and when I needed help packing, they dove in. Alberto carefully hand-wrapped and packed every piece of my husbands grandmothers china, and it transported beautifully. David packed the kitchen in record time.They were super attentive to my preferences and feedback.I was blown away by their energy and their speed. The job was honestly so big I thought it might be necessary to schedule a second trip with them, but they reassured me and then worked tirelessly and got everything done!They were very careful with everything, too. The furniture and walls look great following both move-out and move-in.Alberto and David were friendly and professional and trustworthy and wonderful to work with. If I need help moving anything in the future, I would gladly work with Established Moving (especially with Alberto and David) again.
Alberto R and Luis H helped me move into my new apartment. They were extremely nice and made it a pleasant experience. Very professional and thorough and careful with everything. I would recommend though a three person team to keep things on track time wise. Overall very positive experience.
I needed a couple movers to move a few heavy items for me; a king size bedroom set and a safe. They were polite and professional however they were unprepared. The agent that booked the appointment said that they have their own tools and they showed up with a tiny wrench set and a screwdriver. With that, the time it takes to take all the pieces apart and put them back together is over double with that! Is that truly Unprepared or intentional??Then after they were done and left, I went upstairs to check out how my set fit. I noticed that the mattress had major sagging in the middle. I thought something was wrong with the mattress. The next day I took the mattress off and discovered that all of the support beams for the bed were broken and they didn’t bother to tell me this! I was pretty upset about that. I get it, things happen... but say something!!I also noticed some huge holes and scuffs in the walls. I know some are accidental and stuff gets scuffed while you’re carrying it. But some of the holes don’t look like an accident.So I paid $725 at that time plus a $150 deposit and got a broken bed and damaged walls all over my brand new house!! For a couple dudes that didn’t know which way was up, were totally unprepared, moved super slow (talk about milking the clock), and didn’t speak English. But I didn’t have a choice because there was no way I was going to get that bed set up the stairs.
I had a terrible experience with this company. They were supposed to call us in advance to let us know when they were headed our direction, which they did not. I was told the earliest they would be there is 12 but they ended up getting to our storage unit at 11:30 without any warning. I called the office to ensure that I wouldnt be charged for the movers waiting for us. He assured me we would not and to his credit, did apologize.The movers were very rough with our stuff, we ended up having probably a half dozen broken glasses. They were consistently slamming our boxes on the ground, which my mother told them not to do. They also broke one of the legs on our very expensive pieces of furniture. Then when it got time to pay it was such a mess!Firstly, the man over the phone, going over our bill statement, was trying to overcharge us an hour. Everytime I tried to talk to him he spoke over me, calling me repeatedly by the wrong name. He continually talked down to me. He also said that they were only going to charge me half for the half hour the movers had to wait for us. As if that was our fault! Then at the end of the call, he tried promoting his business and saying if I move again, to consider the company.After they left, I called the man in their office, whom I called earlier about the timing issue, to complain. I told him everything about the movers, and the conversation with the other man. He then said that he was able to hear the conversation I had over the phone with his other colleague, and that none of that had happened. None of the talking down or completely wrong account of hours put in. I went over the hours with him and FINALLY got him to take off the extra hour charged. He also ended it by saying if we move again to please consider the company. As if! Never use these guys!!
We have used these movers more than once and our first experience wasn’t the most pleasant either, it took them way longer then was estimated and our movers were arguing and fighting through out the process which resulted in one of them dropping our heavy objects on his foot where he was not able to help the other movers move which set us back until 9-10pm when we had them arrive around noon. This last time that we moved pretty recently we decided to give them another chance and they proved to us yet again why we won’t use their services again. They broke our TV and told us we would be reimbursed for it and that was months ago. I have been calling periodically since this whole ordeal happened and still have not gotten the required paperwork to start the claims process. Needless to say we won’t be giving them a third chance to strike out
I quit working here after one hour. The driver I was with was clearly high on drugs and didn’t have any tools to take apart bed frames or anything like that. I’ve been a mover for a long time and have worked for a lot of companies but never have a seen a place so unorganized and have such little regard for the client.
The folks at Established contacted me the morning after I emailed them. We booked a date at what was a more than fair price. They were more than accommodating when I rang later to move up the date by a week.The team arrived spot on time, were efficient and professional and had us moved by mid afternoon.Definitely use them again and would highly recommend them.
The two guys that came out were awesone. Friendly, fast, knowledgeable. And they worked til it was done! Well worth the cost. I would definitely hire them again.
Leonardo and Franky did an amazing job helping my family move. They were very helpful. I had this couch that could barely fit through the doorway and getting it out was an even bigger question but Leonardo and Franky did it with ease. They were fantastic and extremely helpful.
Really good experience with the movers on the day of our move. They accidentally broke one of our floor lamps in the move, but one of the movers said we could call their office and get reimbursed for it.So I called a weekend or two later and was told that the person that handles their reimbursement claims does not work on the weekends, but will reach out to me the following Monday and the person on the phone had sent an email to them while we were still on the phone.I didnt receive any calls or emails regarding my call so I tried to call them again and was met with a similar response, the person that handles claims isnt in, but theyll reach out during the week. Its been almost two months since we moved and have yet to hear anything.I would recommend Established as everyone was very friendly and helpful, but make sure you personally move your items with higher value.
The movers were fantastic!They met me at my storage unit, were fast and took care unpacking it.After an hour drive to my home and they quickly brought everything in, asking me where they should place it.Very efficient and highly recommended
Amazing movers! These guys were extremely professional, very hard-working, and treated our stuff very well. Everything arrived in one piece, and was set up in whichever room we specified. They did a fantastic job and I highly recommend hiring them! Competitive rates as well, and the owner is a really great person. He made setting up the moving date super easy. I am so happy that I was able to have my entire apartment moved into my new home in one day. I cant stress this enough, these guys are great!
My overall experience with this company was 10/10. Tim and Matt were wonderful from beginning to end. I considered this to be a simple move since I had my things stored in a garage and being moved into my first home. Tim and Matt wrapped and took care of each and every personal belonging I had, even those that were not properly bagged or wrapped.This was a super stressful week due to not feeling well, work stress and other unforeseen things.My last pick up was done by a company that I was very uncomfortable with and made sure my concerns were heard. While I share the bad stories I must also share the good stories so that we know where to seek the good companies at.It’s nice to have a company take care of the “little” and not so little things for you. I’m not from the area and would not have been able to do this move by myself.Thanks so much to Tim and Matt, it’s late and I’m rambling but I hope your boss knows how much of an asset you are to their company! Hope you enjoyed the pickles!
My experience with Established Moving & Storage was fantastic from start to finish. I asked for a quote online and in minutes had a call to discuss moving dates, details, and a quote. The week of the move I got a reminder call and was able to ask any questions I had. The day of the move Leonardo and Paulo were absolutely incredible! They arrived right at 8am and were so dang efficient! They were friendly, fun to talk with, and even joked around with my son. My son even said “next time we move can they come back??”. I couldn’t help but agree. Definitely would recommend this service, and can’t say enough good things about Leonardo and Paulo! Thank you for helping us move with ease!
Excellent moving service by James’ crew - Mitchell and Fausto, did an awesome job of moving my 91 year old mothers furniture out of her assisted living residence. They wore masks as required by the residence and were conscientious about social distancing. They were polite, on time, moved quickly but carefully, and wrapped all items to protect in the move. Good communication with a phone call ahead of time to give an estimated time of arrival and they arrived when they said they would. Highly recommended.
Mitchell and Fausto were great! They packed and moved our things fast! My husband and I love their work. If you live in Seattle area I highly recommend you to request for these two. You won’t be disappointed.
I am super happy with my move it was on a Monday and Leonardi and Franky did a great job! They finished in about 2.3-3 hours and showed up right at 8am. They were very careful and fast. I have no complaints everything was in perfect condition and they even put the boxes in the rooms that they were labeled for without me having to ask. Over all very happy. They were great! Ill definitely keep them in mind if we ever need movers again.
I highly recommend this moving service. The staff have all been very friendly and professional. They are quick to respond and explained their process completely. I even got a call mid-move confirming they had arrived and asked how the crew was performing. Our movers we careful, wrapped all of our furniture and constantly engaging asking questions of where we would like things. Hard working crew worked diligently the whole time. Nothing but positive things to say.
Was stressing about an upcoming move, and reached out to get quotes for a Bellevue to Tacoma move. Got a response very quickly from Steve, who was able to give me a general quote, and book a tentative move date/time for me next month. Super nice, super professional, and was able to set my mind at ease for my move! I havent moved with the company yet, but if the movers are as awesome as Steve was on the phone, Ill be very very very happy.
They were awesome! I hired at the last minute. They were on time, did her job carefully and they responded to all my requirements respectfully. I will work with them again.
Mitchell, Fausto and Guillermo from Established Moving & Storage made me move so easy and stress free! They arrived exactly on time and quickly assessed how much packing help I needed and which items needed to be disassembled. They were incredibly respectful of the facts I had pets that I needed to manage and were looking out for me to help me get things done. I had several large items that needed to be disassembled and carefully wrapped and transported. All my items arrived in perfect condition and they transported items exactly where I needed them in my destination. Established Moving & Storage called me throughout the move to check how things were going, and responded to me promptly when I originally requested service. I am so grateful for a successful move!
I had a great experience. The three guys who arrived were friendly and extremely efficient at moving our items. We moved a large apartments worth of stuff in under two hours, and nothing was damaged or broken. Huge truck, too. I was contacted afterwards to see how everything went, which I appreciated.These guys went out of their way to make this an easy and pleasant move. Id recommend Established for local moves at least as that was what I needed for their services.
I was blown away by how quickly and thoroughly Mitchell and Fausto worked. They had my things packed into the truck over to storage. Then moved the furniture from storage back to the apartment. and stayed well within the time estimate. There were no hidden charges.NO DAMAGE and happy workers. Which made for one very happy client.You may be certain Ill be using them again.
Established Movers made this the easiest move ever. Paul, Dejo, and Lee arrived on time and promptly went to work. They took extra care to cover, wrap, and secure our furniture as if it were their own. The crew were conscientious of our time and diligently worked until the job was done. They worked in sync with one another and had a friendly rapport with one other and us. Someone from the office called me during the move to ask if everything was meeting my approval. For my next move, local or long distance, I will be making another phone call to Established Movers!!
I finished a long distance move with Established back in February and they were excellent to work with and would highly recommend! They were always responsive and flexible with setting everything up which I really appreciated and are absolutely willing to work with you based around your needs. Their quote was competitively priced which was also great. The day of the move, their team was fast, efficient and very professional. We were completely at ease the whole experience. I mainly want to point out that throughout the move they were always responsive to answer my calls and questions, very nice, patient and easy to work with. I would recommend them for any moving needs local or long distance.
We used Established Moving & Storage for our move on Jan 21st 2021. We were very happy. Luis, Jorge and Fausto were very professional and friendly. We will use them again and tell our friends about experience. Thank you again for a job well done.
I cannot adequately state how impressed I was with Emilio and Luis. They arrived promptly as stated. They had all of my stuff moved out of my old apartment in less than a half hour and didnt diddle dalley at all!!! These guys deserve a raise for sure.The price ($150 an hour) was a little bit steep, but for this price I received great and prompt customer service, profession movers that didnt milk the time or slack off, and my stuff was so well taken care of.I would definitely recommend these guys for moving services!!!
Excellent excellent excellent services all around from Established Movers Mitchell and Fausto. Highly highly recommend. Moving is hard and they made it easier. Very professional hard workers and fast
This might be the worst company in wa, you 😕 can choose do not trust their reviews I worked for them almost 2 years and all I heard were complaints once I got back to the office all their good employees left so good luck to you and their 5 star movers they promise you through the ohone 👍😃✌ and a piece of advice do your math before the payment
Juan, Artero, Mitchell and Fausto helped us move to another town. Established Moving and Storage was just what we needed and they all did a great job. They were all careful and efficient, friendly and easy to talk to about the details. We moved things into storage the first day and moved the rest of our things a second day. It went well and I am so grateful for all their help and expertise. This is a responsive and caring company. Thanks to everyone!
I had an initial issue with this company finding my info for my move, so I did cancel. However, the owner of the company called me and rectified the entire situation and even gave me an additional 50$ for my inconvenience! He changed a very upsetting situation into a positive one, surprisingly!
I am a return user (3rd time over 3 years) of Established Moving & Storage and would use them anywhere in the world if they went international!I had excellent service all the way thru the process, the trucks are new and clean, the workers ( Leonardo (Lead) and Franky could not have been more thorough, smart in their thinking and their packing strategy and their customer service. You cannot go wrong with these people, they look out for you and give you a fair price.
Raul and Luis were amazing!! They were fast but careful and did what I asked them to do! Coordinating 2 pick up locations and getting everything to 1 destination was exhausting for me and they were both so kind! And I am so grateful that nothing was broken, needs repair or was ruined during the move!! Im so grateful for all their hard work. I have already recommended your company to a former coworker!!If/when I need to move again, I will be sure to contact your company!
The 3 man crew arrived promptly at 9am as promised. They very quickly and carefully loaded all the boxed items we had packed. Then they packed several rooms of belongings for us and loaded those items also quickly and carefully. Then all our furnature was disassembled, wrapped with furniture pads and plastic wrap and loaded in the same manner. They delivered everything undamaged and unloaded it all in good time. All the furniture was unwrapped and set up again in good shape. Their services were competitive with other national movers even though a bit more than the college hunks or similar outfits. But it was worth it. Recommend you give them your business.
Great move. They played some good tunes and even adapted to a scheduling mishap. Sergio and Kevin were easy to work with. Definitely request them if you can. They wrapped everything very nicely. I even have space to spare in the storage unit! Definitely using Established Moving again in the future.
Emilio and Luis were so friendly and helpful! We got everything done ahead of schedule and safely. Will definitely recommend to anyone looking to move quickly, efficiently and affordable! We moved my 754 sq 1 bedroom apartment to my new apartment across town in 5 hrs. Great job and super happy.
I had a decent amount of larger items to move that I couldnt do on my own. Leonardo and his crew came by with their truck and moved it all seamlessly with ease! Moving can be a pain sometimes but they made it real easy. They were quick and professional and knew exactly how to tackle everything I had. They came prepared and ready to work. They even were able to take some of my trash to the dump so I didnt have to worry about it. I am extremely satisfied with the service I got and would definitely recommend to anyone.
Overall great experience! The staff on the phone was great and got me all set up right away after I tried to call other moving companies. Then Mitchell and Faustos were extremely prompt, fast, helpful, and made the time it took to move my stuff fun and enjoyable. I would highly recommend this moving service!
Shout out to Leonardo and Paulo who did an excellent job with our move last weekend in Kirkland! These hard working guys were efficient, professional, and communicative. They did a great job in taking special care of the fragile boxes and moving them to the rooms we requested. Great customer service, would definitely hire again!
Very reliable. Have responded to and honored my request even after a year of moving. My friends whom I referred are happy too..!
Leonardo and Franky were at my home on time and parked exactly where we requested. They were highly efficient, friendly, and very professional. Ive used Established Moving for one other local move and had the same excellent experience. I know Ill be using them again.
Established movers are great. I booked, they confirmed, they called and asked if they could arrive early. They worked fast and efficiently. They took care in packing some items I had requested them to pack. They loaded the truck securely and took extra care where needed with items that required so. I will be booking again to have my items moved from storage to my new home.
Mitchell and Fausto came right on time, they were very professional and easy to work with. I would highly recommend them to anyone for their moving needs. The company made it very simple and easy for my move and I am so thankful I chose Established Moving and storage.
This was the best moving experience Ive ever had. The movers were professional and efficient. They put me at ease and took care of everything. Would absolutely recommend.
They did a fantastic job with our move. The two movers worked quickly and efficiently, and were open to our directions. The company communicated well from the moment we requested a quote until the move was finished. They were worth every penny!
Sergio and Jorge helped us move today. They did a fantastic job. They were on time, very professional and helpful, and very expedient. They moved all our things very carefully. I would highly highly recommend them. We will definitely use them for future moving needs.
I made last minute moving schedule, but I ended up I don’t have to move. When I scheduled the moving; One guy said the deposit refundable if you will have to cancel last minute. When you call them back the owner, he said no it’s not refundable for the deposit. Plus the owner was rude and unprofessional. I even offered them to charge a half of deposit and refund of other half deposit. Still then having attitude. Too bad the owner sucks.
I had the pleasure of working with Tim and Darrell during my move and they were both incredibly nice, professional, and efficient! I will definitely be using this company again for any future moves! Thank you guys!
I was very happy with the movers. They were a little early and that was great and they protected all my furniture before moving it. Very nice and courteous. The best part was nothing was broken and no damages to either home. Not even a scuff mark anywhere. I highly recommend Established.
This is one of the most amazing service companies I’ve ever worked with. I’ve hired them twice in two years now and each time they made the moving process extremely stress free and easy. If you’re going to hire movers this is the only place you should even consider. These guys are the best. 10/10, 100% these guys deserve whatever the highest possible rating for anything there ever is ever.
Mitchell and Fausto showed up 15 mins early and were so nice and professional. Ive hired several different moving companies in the past, this is by far the best and easiest one i have worked with. 10/10 would hire again.
From setup to the actual move they were amazing! I had some last minute changes and it was no problem. They had me out of my old place and into my new in less than 4hrs. The movers were friendly and explained everything clearly. Definitely recommend for you moving needs!
Luis, Roberto and Juan were extremely professional and went above and beyond helping me move. Highly recommend them if you’re looking to move.
I had a great experience when I hired this company to help us move. The two gentlemen showed up on time, they were professional, and they worked fast. Nothing was damaged during the move, and we were all moved into our new home in a few hours. Highly recommended.
Mitchell and Fausto were great. Arrived on time and worked non-stop until they completed the job. Very friendly and professional and helpful. I was very satisfied with their service and would recommend them for sure.
We had the pleasure of using the services of EMS. I want to start off by saying a huge thank you to Sergio and the other young gentleman that was with him. If you want to get things done in a timely manner, these two are the ones to have. They were both polite and took into consideration the best way to move all of our things. You could definitely tell that they knew what they were doing. They were efficient and took the utmost care of our belongings. They were careful not to scratch the floors or bump into the walls. Everything was done with such care, it was very impressive. They showed a work ethic that you really don’t get to see too much of these days. And with all the careful maneuvering they packed everything up with such ease. I gotta say that my husband and I were really impressed and felt like we lucked out by having these two help us move our things. We would definitely recommend EMS to others and would tell them to ask for Sergio and the other young man who was with him. Great teamwork and thanks again for a great move!
Established Moving was such a wonderful company to work with. The staff was incredibly helpful and knowledgeable. From the scheduling, appointment confirmation and moving day, the staff dealt with every interaction with insight, kindness and professionalism. The day of the move, the movers, Mitchell & Luis were extremely helpful. I was impressed with how they took care of each piece of furniture, disassembled each piece, moved all the furniture and reassembled at the new home. I highly recommend Established Moving and plan to utilize their services in the future.
If I could give ten stars I would, these guys were awesome!!On 8-21-19, I had a very unique situation. I was buying a house and had not closed by the time Mitchell and Anthony showed up. Mitchell was very understanding and calmed my nerves.Mitchell and Anthony were swift, efficient, professional and kind. They loaded, unloaded and put together my furniture quickly. I will definitely be using these guys again if I ever move again!Thanks EMS
This move was super easy. Leonardo and Frankie went at turbo speed to pack, load, and unload. They were very conscientious about taking care of the spaces around which they were moving (our building which we were moving from and our new place) and ensuring all things were secure when being transported. My husband and I are very grateful to Established Moving and Storage for making this move successful and stress-free! Thank you!
Sergio and Jorge did an amazing job, they were very nice and worked really fast but very proficient. Overall the establishment was professional and took good care of my items. I also like that someone front the office called while the movers where at my home to check in and make sure everything was going well. I highly recommend!!!
I just wanted to thank Established Moving and Storage for helping me move my elderly aunts to their new place. The friendly service I received from Micheal over the phone and the receptionist that called me an hour before to let me know that their team was on the way, was above and beyond. The crew that showed up was on time, fast, friendly and took care of my aunts stuff like it was their own. I would highly recommend Established Moving & Storage to everyone I know. Thank you, again for making this move stress free.
I wasnt sure who to go with, but Im really glad I went with Established Moving. The two movers, Julio and Brian, showed up on time and were efficient, getting my move from one apartment to the other done with no damage to apartment walls or doors or furniture. They showed up on time and were courteous and organized. They wrapped each piece expertly. I highly recommend this company. Payment was done on telephone at end of job. Reasonable prices. An easy process. I would definitely use them again although Im exhausted and hope not to have to move again for a while.
We used this company and are very happy with their work and the price. Mitchell and Fiore did a great job and moved everything quickly and safely. They are pros and knew all kinds of tricks to keep our stuff safe. Will use them again for sure.
Right up front the communication with their office (by phone) was respectful and displayed a personal effort to do everything with no angst and this helped relieve my stress.The crew that showed-up consisted of Colby,Leo and Carlos who arrived at the time designated. Friendly,efficient and careful.They were very careful with our items when picking them up and delivering them a few hours later to our destination.I will again use them in the near future to finish our move.Anyone using EMS will be pleased with their professionalism and attitude.
June 2020:This is my second time with EMS. They did such an amazing job the first time that I went with them again....and again, amazing work! Leonardo and Paulo moved so quickly even though they had to move the truck multiple times (because I forgot that garbage came that day). They were so kind and efficient. Thank you yet again. See you next move.June 2019:Alex and Saul were amazing!! They helped me move from Kent to Chinatown and were able to come way earlier than originally planned which was perfect for me. They were both so friendly. Alex and Saul worked quickly and carefully. Now I can feel at home. I would recommend Established Moving to anyone. Thank you so much guys. 💙💙
I did a full pack and move. The movers (Raul and others) were friendly and fast, and thankfully, nothing was damaged in the end. I would suggest to go with your gut feeling—if you have a lot of stuff, go for a 3-person crew instead of a 2-person crew.I would be remiss to not mention that the crew accidentally swapped the quantities for large boxes and dish packs they used, resulting in too much being billed. I emailed the owner and got a response less than 15 minutes later followed by a refund. Very responsive and helpful! But do check your materials after.All in all, I would recommend them, but pack as much as you can yourself before—materials can get expensive! Everything went smoothly in the end, so I couldn’t have asked for much more!Jamison
Mitchell and Paul were great! They arrived early and did an excellent job loading, unloading and protecting my furniture. It was done quick and they were willing to do more than asked, that was appreciated. I will recommend them and use them again.
I want to thank Leonardo and Jonathan for a job well done with my move this past Saturday. They did an excellent job and was very pleased with how they wrapped and stored my furnitures.They are such an asset to your company. Very nice people! Again, thank you very much!Will truly recommend and use your company again for my next move...:)
Very professional, super fast. Treated my stuff with a lot of respect! Highly recommend
I hired this team to move my daughter out of a mother-in-law suite into a house about 2 blocks away. The final bill was about twice the estimate. Not explanation other than it took longer. The general manager had no specifics on why it took twice as long as the original estimate, but offered to refund 1 hours cost from the final bill, but required me to sign a non-disparagement agreement in order to get the roughly $100 refund.Would not recommend. If you do business with them, expect your final bill can be significantly larger than the estimate.
Had an incident where my tv had recieved a crack during the move. Established Moving & Storage made sure that I knew I was and felt like a top priority. They connected with me with the owners who had bent over backwards to make sure my claim was handled and met with satisfaction. This is my third moving company Ive used and will continue to use them. They truly care about the experience their customers receive.
I was extremely impressed with Established Moving & Storage. I ended up moving out of Seattle to the nearby suburbs on short notice and from the very start, the company took my move seriously. They were able to reserve me a spot on my desired day at my desired time despite the short notice. Mitchell and Osvaldo were an excellent crew. They arrived right on time and moved my stuff faster than I thought possible. I was also very impressed that the manager, Christian, called in the middle of the move to ask how things were going. The hourly rate was extremely reasonable given how fast and efficient this crew was. I would highly recommend this company to friends and will definitely be using them for my future moves!
I moved my belongings from a house to a storage unit. The quote from this company was $2100 and another company was $1500. I specifically hired this company because they said they check temperatures daily, and wear masks and gloves and practice social distancing during the move. Then, the 3 movers arrived without masks and gloves and werent going to use them until I insisted and called their supervisor. Their supervisor came (took 45 minutes) to bring masks and gloves.When we did the walk through of the house, I explained that there were boxes labeled Dorm that needed to be put at the edge of the storage unit so would be easy to obtain in September. As the storage unit was being filled, I realized some of these boxes were buried at the back, embedded in the furniture. We had to unpack to get them. Due to the language barrier, it was difficult to communicate. They did a good job wrapping all my furniture and there werent any accidents, but overall, I would consider going with a different company next time.
They went above and beyond my expectations, absolutely recommended for anyone who is looking for a professional service at most competitive price in the area without sacrificing quality and performance. Glad to work with Rauls Crew!Thanks
From the first call, EMS’s customer service was exceptional. Pricing was fair.Our movers, Mitchell and Luis, arrived right on time. They were pleasant, professional and clearly experienced. They made our move so easy!They took great care of or belongings, went above and beyond in not only reassembling furniture that had needed to be taken apart but tightening up some other items.Would highly recommend EMS to anyone!
I hired Established Moving for a move this past weekend. On the day of the move, I planned to take my TVs myself like I usually do. The mover in charge (out of the 3) however assured me that they could move the TVs safely, even with me insisting I can and planned to take it myself as safety was my concern. Ive done this twice myself, in just my sedan in the previous years, with no professional equipment, just a blanket and extra care. I was hesitant to give up the TV, but with the additional assurance I received from the on-site movers, I decided they may be best equipped to do so. I tried my TV the next morning to find that it was broken. This is extremely frustrating, as again, I planned to handle it myself, and this TV (Sony x900e) costed me at least 2x the amount I paid you for the moving services. Upon complaining with the manager/owner, Mitchell. He let me know he understood and would work outside of the standard claim protocol to get everything taken care of considering the situation. A week later, he offers me $150. 25% of the amount it costed me to move. And about 10% of the value of the TV they destroyed. Horrible service, dont risk anything you own.
I used them and it couldnt be anything other than what was expected. They explained what the process was and everything was done like they said. They showed up basically on time and finished without making it looked like they were being rushed.
Sergio & Jorge were God sent. There was a flood in the home I rent unbeknownst to me the homeowners didnt explain the damage. Luckily I was able to see that I could collect my belongings before demolition of the damaged area. Many Blessings to them and their families for great support kindness and compassion with my situation. The quick response of Established moving should not go unnoticed. Moreover, Sergio & Jorge even provided moving assistance beyond what I could have imagined, so again God Bless you both for generations to come! Thank you, El Menzies.
I just finished my move with EMS. They were communicative with me throughout the process: quick phone response to my online inquiry; confirmation a few days before, the driver called to let me know he was on his way; the supervisor called halfway through packing to make sure everything was running smoothly; and finally once again when everything was unloaded. This might seem like a lot, but it wasnt intrusive at all.The movers were super professional. All my furniture was padded, taped and shrink-wrapped. They disassembled my bed and reassembled at the destination. They were super respectful of all my belongings. When we got to the new house, they helped me pull off the masking tape from painting floorboards before placing furniture against the walls. They couldnt have been more helpful.I would definitely recommend EMS to anyone needing professional movers.
I hired Established Moving & Storage for a cross the town move. The gentlemen, Mitchell, Fausto and Luis, were quick & friendly. I was nervous about how long the process would take but they did incredible! Highly recommended
Update:After talking with Mitchell, the owner, he assured me that thats not how the company operates and will definitely look into what happened in the move. I put in a claim and was refunded. He also told me if I move again in the future, he will assure that this will not happen again. Thats nice to know. Im glad everything worked out in the end.Heres are all the things that went wrong:1. They were 20 minutes late saying that they couldnt find the location, even though it was listed pretty clearly on maps.2. They took their sweet time about moving 40 boxes. Yea. That took 4 hours.3. They damaged my door and put a huge gash in it when moving.4. They dropped my weights on the grass and I had to help them put it back together. Not even a Sorry.5. They stomped on my bed frame wire repeatedly and now its kinked. They did that for both bed.6. They damaged an antique table I had. Now its beyond repair.7. They scuffed up a brand new dresser that I never even used.8. One of the guy pulled me aside and said he was going to call his manager and say they finished moving (when they didnt), and asked me to pay him cash for the rest of the time. Very unprofessional. And no. I did not do that.
Highly recommend Establish movers, I had such a great and easy experience with Sergio and Leo! This team and has strong bond and worked very effectively and efficiently to move me. The team was very professional and willing to work with all my moving needs! Again, highly recommend this moving company.
Mitchell and Fausto did a perfect job with our local Seattle move. They handled our things with care, disassembled and reassembled bigger pieces, and were efficient and prompt. Highly recommend!
My move was completed quickly and efficiently. The movers also took very good care of my belongings. I would definitely recommend Established.
I ended up using this company as a back up. The movers they sent me were certainly not professionals. I had expensive furniture. I had purchased pads and blankets, and wrap. They used none of this. They did not know how to stack a Truck. Ive moved about 20 times. I can honestly say these guys were horrible. They kept asking me where to put things in the truck. The first thing is I think only one of them spoke english so it was very hard to understand. I used totes an standard sized boxes for my move. They didnt use any equipment not body lifts or a handtruck of any kind. I had to tell them over and over what was going. They tried to stack things poorly to fill the truck there was a massive amount of room in the truck. They would tell me there is no more room and they cannot put things. The movers who unloaded the truck even commented on how poorly of a job they did. I had broken items as they refused to use pads and blankets. They even told me they would only do what they could in the 2 hr minimum. I kept having to call their main number to get someone who could speak english. The movers were slow, untrained, and certainly not professionals. I had a friend who even had to start directing them on how to put things in the truck. After they left we had to move things in the truck to fit items that they were told over and over needed to go. These people were useless. Im heavily thinking of disputing this on my credit card.
Highly recommend! A professional moving firm with dedication to customer satisfaction. We had a great moving team, Sergio, Carlos, and Alberto worked with care and efficiency to move our household goods and treated us with respect and professionalism. Very transparent billing that matched exactly with our initial quote. We couldn’t be more satisfied.
UPDATE 01/16/2020: I used this company again for my final move. Again, they were great. This time they sent out Mitchell and Jorge. They were really fast and handle my things with care. It was another wonderful experience. Definitely will keep them in mind for any future moves. Thanks guys!!I feel terrible because I forget the two men’s names that helped me. But they were wonderful. Got to my place when they said they would be. They were fast and efficient. I will be using this company again for my next move. Great work guys!
GREAT moving experience- probably one of the best Ive ever had. I had two guys arrive on time and moved everything as quickly as they could- though we finished an hour later we did the move as quickly as humanly possible without any damage to the walls or furniture. I had Mitchell and Luis, who were both friendly, strong and efficient, and comes highly recommended (if you want to specify specifically who youd want to handle your move) . Will definitely have them help me with my move again in the near future.
The team was great. They were quick, efficient, and focused. This is my second time using them and would highly recommend them (and use them again.)
The company called in advance to confirm the appointment and the crew called in advance of arriving on day of service to give me their window for arrival. The crew introduced themselves when they arrived, checked where everything to be moved was in my home and then proceeded without delay to load everything in a professional and efficient manner. They wrapped every piece of furniture needing attention that had not been wrapped before and was very respectful of my home and space while moving. There were no chipped walls or damaged furniture in this process. They delivered the items to storage and neatly stacked everything in the two storage bins very well. I would not hesitate to recommend this company to anyone who needs moving assistance.
The team that moved us was so great! Mitchell and Luis were right on time, we were moved in so fast and they offered to help us move anything we needed from room to room.They even saved us time because we managed to move some furniture without taking it apart which is great!Thanks so much! We will recommend you in the future!Penny Craig
What a great experience. Same day service was unexpected but appreciated. The guys could not have been nicer or more efficient. Great employees you should be proud. Will recommend to everyone. Great job.!!!!!!
We had a fantastic experience with all of the guys at Established Moving and Storage. The arrived promptly, ready to go. Treated the rental property we were moving out with maximum respect. Their equipment and preparation was awesome and we managed to get everything moved to my new home in two runs. The guys barely took a break all day and were chatty, super friendly and took care of everything. I would definitely use them again.