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A1 Garage Door Service
4136 S S 70th E Ave ste a, Tulsa, OK 74145, United States
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A1 Garage Door Service
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Ti
Review №1

I honestly don’t take the time to review most companies. HOWEVER… This company is worth it. My wife and I had them install garage door openers for our home and they not only did an incredible job BUT… one of our doors was missing a strut for durability and Dean (one of the specialists) said he would come back out and personally make sure it was installed.Dean went above and beyond. The professionalism and care has made me a lifetime member and if anyone else needs any garage door work. Don’t bother with the other guys. Call A1. You won’t regret it.

St
Review №2

I dont like giving bad reviews. However, in this instance I feel that I must. We were having intermittent issues with my Garage Door Opener. I also had a few things wrong with my garage door itself that depending on cost we were trying to decide between repairs or replacement. I had at least 4 other companies come out and give repair and/or replacement estimates at no charge. A1 was one of the last two companies that came out in June 2021. When I called to schedule, I was not informed that there would be minimum a trip charge - that would be applied to any work done if I chose to hire them. After getting a few free estimates, I had no reason to expect this. The technician who came out insisted that my 3 year old garage door opener had a bad main board and replacing the board (or the opener itself) would solve my problems. I remained unconvinced - since none of the other companies had suggested that my opener was defective. The repair estimates for the other items for my garage door were very high compared to other estimates as well. I reluctantly paid the $25 trip charge and sent the technician on his way.The very next company that came out explained that the door was mounted too tight to the opening and that there was too much slack in the chain. Therefore the opener sensed too much tension when starting to close the door and reversed as a safety precaution.A1 needs to be up front about their trip charge when customers call. Failing to do so, is a shady business practice. Their technicians may be well trained in SELLING, but they should be well trained in customer service to help customers avoid making unnecessary repairs or purchases.Bottom line: Buyer beware, I cant recommend this company.

Ry
Review №3

Everyday A1 garage door comes to my address to pickup their supplies from the building next door. I figured I would use them so I called, they came right out, did an estimate and took payment. Its 2 weeks later, they no showed for 2 appointments and then showed up on a holiday when we were closed. No sign of when they plan on making the repair and the phone number only gives you the run around. I do not recommend using them as now they wont even refund my money or complete the repair. Im willing to bet that this post gets a lighting fast response from the minions whos job is to keep A1s name clear. As far as my paid repair, I dont see any response from them. They are back every morning to block my business entrance, as seen in photos! I guess were just not an important customer?Update - A1 finally refunded my payment and offered to do the repair for free. I declined due to the fact that since it was now pro-bono they couldnt schedule for weeks. Yet, they still come back everyday to unload their garbage at my business. Another point is if they cant put care & consideration into a job when the customer is paying, what kind of care will they put into it when they are doing it for free?

ni
Review №4

I have to say that this group of folks had the best customer service I have ever experienced ; start to finish. They person who took me call was super friendly and worked with me very easily to book the appointment. They had me at a window that was I think from 8-1. The driver called me @ 8:15 and was at my house at 8:30. Super friendly and personable tech. Gave me my options to fix my problem and told me its be 40 minutes to 45. He was done in 30 and explained every detail if what was done. Really great performance all around for this group. Highly recommend!

Ka
Review №5

Cyle did a great job! Very nice. My garage itself had a few surprise issues that he handled and fixed with ease. Would highly recommend him for your garage installation/repair..

Je
Review №6

Thank you very much Daniel (TUL F 063-T) with A1 Garage Door Service. Top-notch service! My family and I appreciate your outstanding customer service. You were very thorough and explained all the facets of the job from beginning to end with ease. We highly recommend A1 Garage Door Service - Daniel to our family and friends for their garage door needs. Daniel’s exceptional professional ability is the model to follow! Thank you very much for your service and for serving our country in the Navy! Job well done, Daniel!Respectfully,Jerry & Crystal Garcia

Lo
Review №7

Their service technicians were great came out and very professional highly recommend. They came to fix it extremely fast. Only issue I have is their prices are extremely high just under $1500 for our repair. That said their labor and trip charge are very fair. They have extremely high mark ups on springs drums cables etc. that made up the bulk of this. Would’ve never known how high this they actually were without a friend of mine having the same repair and seeing his invoice. Again I don’t mind paying a little above market for quality but $1000 more made me post this review.

Pe
Review №8

Quick service. Cyle was great at making sure everything was installed to my satisfaction. Even programmed my car’s home link buttons. Great service and will use again when needed

Ra
Review №9

Cyle has done a wonderful job replacing my garage door springs and then lubricating my opener so it will work more smoothly. He is kind and easy to talk to.

Br
Review №10

Cyle did a wonderful job on our garage door repair. He has excellent customer service skills as well as being a skilled garage door repair technician.

Kh
Review №11

Chris Humphrey was the technician who came in this morning and fixed both the garage doors (large and small). Chris was punctual, walked us through the findings, fixed the issues and was extremely courteous. Very satisfied !!The reason I am giving only 4 stars (and not 5) is since right off the bat he tried to sell me a new Garage Door opener ($~1,500) without performing any real diagnostics as to what was really wrong.But, once I pushed back and agreed to their 29 point check-up, things went smoothly from that point onwards.

Bi
Review №12

$2000+ for a set of springs(4) seems high. If it werent for the fact that both my cars were stuck in the garage and I needed at least one out I would have called around; my neighbor who is a builder said that price seemed higher than giraffe balls. I had no problem with the technician at all, He was prompt, courteous and did a great job in the 100+ degree garage. A manager did call me and explained the situation which I now totally understand since my garage door weighs over 500 lbs and the pandemic has created a supply chain issue for a lot of their materials. That being said, he was extremely professional and wanted to make sure I was happy. I will use them for all my future garage door problems (although hopefully not for awhile........)

Bo
Review №13

Both Cyle and Dean were great. They fixed our issues in a timely and cost efficient manner and offered great feedback as well.

Da
Review №14

We had Tyler Gideon as our service tech and he was amazing. Gave us quotes for things that we didnt even know we needed. He was extremely helpful and answered all our questions. We signed up for their worry free program and it was definitely worth it. Replaced the springs and got all set up for having a complete new door set up next year. Thanks for all your help Tyler!

Ju
Review №15

I called on Sunday afternoon and talked to Bryan, I believe was his name. He was very professional, helpful and kind. Bryan scheduled an appointment for Tuesday 8:00AM to 1:00PM.The service tech called a little before 8:00AM and said he was on his way. Dean arrived and introduced himself to my husband and me. He was very nice and friendly, super knowledgeable.Dean quoted us a price (very reasonable) assessed the problem, went to work and was finished in less than an hour.I will use A1 for all of my garage repairs in the future.Thank you Dean.

Se
Review №16

I want to highly commend Cyle from A1 Garage today😊 He did such a fantastic job fixing my garage door and was extremely kind and courteous. He took his time to explain things to me and also didn’t charge me an arm and a leg. I would most definitely recommend him and the A1 Garage team and plan on keeping them for all my garage door repairs. Thank you so much for your service.

R
Review №17

Called A1 Garage Door Service, they got me scheduled that day. Chris and Cyle arrived on time and were very professional. Prices and options were upfront.

St
Review №18

Daniel was our technician and he is exceptionally professional and knowledgeable. He went over step by step the issues with our door. He listened to our questions and concerns with patience and understanding. Daniel went above and beyond. We couldn’t have asked for a better technician. Thank you A1 for sending your best tech to us. We will be using A1 Garage Door Service from now on. Their prices are very fair and reasonable. The peace of mind knowing that we are taken care of by A1 is well worth it. Best company ever.

El
Review №19

They had the best reviews so I went with A1. Great choice. I had the intention to buy a new motor anyway but after speaking with the tech, Mark Hines, I was happy to buy the product and see it installed in 1-1/2 hour. He was quick, patient and knowledgeable about every one of my questions. Was honest and personable, did great work. Would recommend 10/10

Ca
Review №20

My wife began her day with the morning greeting of one of the overhead garage door springs breaking. Luckily, only the wall was damaged and no one was hurt. A coworker recommended A1 Garage Door Service and had nothing but great things to say about the company, as so do I.A1 was able to get someone out that day and upgrade my door with a torsion spring conversion.A1 sent out Seth (TUL Seth H 089-A) to service our door and he was very friendly and professional (which was great since I was very ignorant when it came to garage doors). He repaired the door in a very timely manner and gave me professional advice on what should be done with my other older garage door for the company deals with more than just garage door repair..Although my repair was not cheap, it was worth every penny to ensure the new torsion system was properly installed and would work for many years to come and would highly recommend A1 Garage Door Service to everyone.

Y
Review №21

We thoroughly enjoyed our technician. Cyle wasprofessional, capable, yet very personable. He made us aware of our options without being pushy or overbearing. Kyle then completed the job in a timely manner. It was a great experience.

Ll
Review №22

Chris and Natacia came to replace the garage door opener on our home today. They provided polite, professional and quality service. We were very pleased with our A1 Garage Door Service. Will use them in the future for all of our garage door needs.

Br
Review №23

First, can I just say that I loved how professional and prompt this company is? I called at 10 a.m. in a panic for a service call, and by 10:15 someone had already sent me a confirmation email and text for my same day appointment. I was quoted a time between 1 p.m. and 6 p.m. By 12:30, I recieved a call and text from Technician, Dean A. stating he was on his way.Dean came and assessed the situation and by situation I mean...I backed out of my garage and hit my door and boy, did I do some damage. (CANNOT believe I did this!) Dean gave me a quote immediately and promised to do what he could for us. Mind you, our garage door was completely down off the track. Not good! Thankfully, there wasnt significantdamage to my actual door.In less than an hour, our garage door was back up and working better than before. Dean was very knowledgeable, polite, and professional. He assessed his work and looked over all his work again, even adding an extra screw to ensure everything was in place.I highly recommend A1 Garage Door Service, more specifically Dean, for all of your garage door needs!!!

Ja
Review №24

Daniel was our technician, and he was very professional in his presentation and work. Our garage door spring had broke the night before and our cables were frayed. Daniel worked in the super hot garage finishing the job in record time, now we can go about using the garage again.

Jo
Review №25

Dean helped me with my garage door. He was very knowledgeable and professional. Dean did good work and even found some other issues with my garage door that he brought to my attention and fixed quickly. I was very pleased with the service!

Am
Review №26

Tyler G came out and replaced our garage door opener in about an hour. Very knowledgeable and professional. Im very happy with the service and product. Would definitely recommend A1 and Tyler to get the job done! Plus we got same day service. He had everything on hand.

Ba
Review №27

Dean is the best!He installed a new garage door opener for my mother-in-law. He was so kind, explained everything so she could understand and did the work quickly and efficiently. He even blew out her garage with his blower. I wholeheartedly recommend him!!

Ty
Review №28

So very impressed with the Promptness, Knowledge and Professionalism that my service guy Dean was. He answered all my questions (trust me, I asked him a ton. And answered all with a smile on his face.) about all the different types of garage doors that they had to offer me for my budget. I decided on an insulated steel door. The door works great, and they were very polite and cleaned everything up after the job was complete. From Dean to the installers, they all went beyond for me. Wouldnt use anyone else

Ki
Review №29

Made my appointment online, company sent Seth out to review my problem with my garage door opener. Seth installed new opener and keypad within an hours time. I recommend A 1 Garage Door service to anyone, there fast and least expensive and do a great job, great customer service very Professional and friendly. I had a wonderful experience with this company.

El
Review №30

Today was my first day and first time, I called A1 Garage door service and I was very satisfied with Dean for coming out the same day to fix my garage door. The price was affordable and he delivered excellent, friendly, fast, efficient customer service and I appreciated that after completing his work and fixing my garage door,he also took the time to inspect my garage door to make sure there was no more problems.

Ch
Review №31

Tyler Gideon did a great job repairing our overhead garage door this morning. Very professional, informative and friendly. I highly recommend.

R.
Review №32

My garage door spring broke on 4/10/21 and I called A1 Garage. They scheduled a repair for 4/11. Chris was the tech and was very professional, competent and knowledgeable. Chris replaced both springs in my 2 car garage. The cost to replace 2 springs with labor was $736.00. A1 also had another option for lifetime guaranty for even more $ but I declined. I thought this was a high price to replace 2 springs but Chris assured me this was a competitive price. I did not check other prices and am hoping that is the truth.

Ca
Review №33

Cyle was excellent, explained the job thoroughly, and was friendly. Highly recommend!

Na
Review №34

Garage door spring broke while out of town. Called a few places and A1 was able to give me an idea of what i was looking at and had an appointment available the next day. Then even sent me a text with a picture of who would be coming to my house. Tyler was my tech (TUL Tyler G 055-A per the text). Very knowledgeable and great to work with. Gave great options of price and was a pleasure to talk with. Will recommend him and the company to all my friends and have definitely earned all my future garage door business!

Ha
Review №35

A1 was able to repair our garage doors within a few days of my first call to them. Our technician Dean was awesome, friendly, and was clear about the repairs, cost, and time. Repairs were made same day within an hour! I would recommend A1 and Dean specifically to anyone needing a trusted source for garage door service. Thank you!

Ju
Review №36

Thank you Cyle for helping my mompick out her new garage door. The one she has is about 70 years old and def needed a new one! Cyle is very friendly, professional and patience. It took my mom 5 days to decide which door she wanted and Cyle answered all our questions during the process. Definitely a 5 star customer service.

Ka
Review №37

Bradley J was professional and Thoroughly knew his stuff. He was able to recommend the best approach for us in the repair of our garage door and he did an excellent job, both are repairing our problem and teaching us how to use the new garage door opener! Thank you Bradly J 999-A!!!! We appreciate you!

Na
Review №38

We were able to get A1 to respond to our new installation request in subzero, icy conditions. Two other services who didn’t show, didn’t even phone it in. A1 is a multi-state company, but they operate like a family run business. They are also willing to negotiate nearly all terms of the contract, including price and desired products. They will not compromise on safety or code specifications. Very comforting. Thank you Seth H. for your professional handling, workmanship, and efficiency. We will definitely recommend.

Sh
Review №39

This was our first experience with A1 Garage Door Service and we were very happy with them. Seth was our service tech. He was professional, knowledgeable and friendly. He communicated well providing all our choices and prices and supported our decisions 100%. We never felt pressured, just taken care of with honesty and integrity. Seth did a little extra tightening up that was above and beyond. We will definitely keep A1 as our garage door service provider.Thank you Seth and thank you A1!

Ch
Review №40

Fast service and selling a good product. Not the cheapest but you generally get what you pay for and less or no hassle is worth the price! Seth did a great job installing and explaining! Sapulpa OK.

Ru
Review №41

I wanted to give a 5 star review for his follow thru on a leak under my garage doors. I had A1 Garage replace the weather stripping...which they did promptly. I called back in due to the door leaking, Daniel came back and determined that we needed additional weather stripping...due to the floor being uneven. I purchased the additional material...and Daniel came back out to fix. He didnt want money even though the leak was not his fault. What great customer service. Thank You A1 Garage. They have my confidence for any future needs.

En
Review №42

Seth and Dean was amazing!!! Did a great job very friendly, and was honest about the repairs needed to make sure my garage worked properly! Seth also took the time out to set my code that I’ve been trying to figure out for almost a year they make things so simple! Thanks again! I’ll definitely recommend these two with A1!

Le
Review №43

Theyve come out twice now to repair our garage door. Each time they were up front about the immediate repairs needed versus repairs that could wait a bit but still recommended. The cost was transparent before the work began. Technicians were knowledgeable, friendly, and completed the work with excellence. Definitely recommend and will use for any future repairs!

Ad
Review №44

Dean with A1 garage doors was excellent to work with. He was punctual and professional and went above and beyond while repairing our garage door. Thank you A1!

Aa
Review №45

Seth was amazing!!! Super fast, great price! 10/10 would recommend. Thanks A1 for the impeccable customer service. Polite, professional, fast, and clean.

Ca
Review №46

Bradley J. came to my rescue with A1 repair when my spring broke and my car was locked inside the garage! Great work & advice! Came on a weekend with no extra charges! I will go back and request him as soon as I can get a new garage door! I was very happy with the job performed!

Lu
Review №47

Chris is very professional and knowledgeable. He was also very patient to my poor English. He answered my every question and explained to me about new garage door detail. Very Very thankful 😊. When you need repair or replace your garage door. Chris is The Best One.

Je
Review №48

Cyle Great God great jobGot itAwesome alright alright alrightAwesome alright alright alright no problem

JW
Review №49

TUL Daniel F did a great job replacing my springs and other components. He was obviously very Knowledgeable and good at his job as well as a very nice and personable person. He explained my options well and made it easy for me to decide on the parts I needed. All in all a very smooth and easy experience. I will use A1 for any future needs for my garage doors. I will also request Daniel to do the work. Thanks!

Aa
Review №50

I will never you them again thay change to much I dont recommend them just for 45 minutes thay change me 400 that not a good company

Di
Review №51

Service call was answered promptly. Same day service. I liked the photo posted of technician when he was en route for identification. TUL Mark 068-A was very knowledgeable and accessed the situation while keeping me informed each step of the repair process. He also kept me informed of the cost. Door was repaired and fully operational. He also gave my landlord an estimate to replace door when age appropriate. Courteous, experienced technician!

Ma
Review №52

Timely response, was able to come out the same day I called! Seth was awesome!! Super kind and very personable. He answered all of our questions and was very knowledgeable. Loved their services !

Bi
Review №53

Chris and Bradd did a great job getting my door working and quiet. 5 star work!

Gr
Review №54

Mark did a great job today and gave me a great price. My garage door was frozen and our cars were stuck inside. Other companies couldn’t come out for another day, so it was a big help that A1 was able to arrive within a couple hours. It allowed me to get to work/school. Thank you!

Ca
Review №55

Cody showed up on time, he was very professional and polite. He got the job done very well and paid attention to the details, he is a very solid and hard working guy, it shows in his work effort. We had a broken spring and he gave us options for replacement with zero pressure. It was a fantastic experience and I would highly recommend Cody W. with A1 Garage to anyone with any of their garage door issues.

JA
Review №56

I made an appointment on Saturday morning for that evening. Seth & Dean called to say they could come earlier, so they came early afternoon. They worked quickly and did a fantastic job both with my repair and with showing me what else I needed to do for safe operation. They were both very professional. Ill be using A1 for any future garage door needs and would recommend them to anyone that needs their services!!

Ti
Review №57

Dean was amazing as a service tech. He came in, looked at the problem, explained it, let us know what was needed to fix it, what was going to cost, what options we had to pay. After we agreed, he got to work and everything went exactly as he said it would.If you need your garage door spring replaced, 1) dont do it yourself, that gets dangerous, youtube garage door spring injuries, get sufficiently scared, then 2) Call A1 Garage door, ask for Dean to be your tech. You will be glad you did.

Ja
Review №58

Love this company, service, and employees. They were quick to help with my broken garage in freezing cold, and at the last minute so that I could have peace of mind that my stuff in my garage is safe, my car is inside and protected, and at a great price!!Warranties are a plus and feel confident that they will be there when I call.Great first time experience from a first time home buyer. 👍🏻

Ju
Review №59

My experience with A1Garage Door was excellent. Chris Humphrey was my service technician and he was extremely pleasant, hard working and quite knowledgeable about the work he was performing. I couldn’t have hoped for better service. I am very happy with the results. Would recommend them highly.

Tr
Review №60

A1 did a great job. Bradd Johnson fixed my garage door spring after it broke at an inconvenient time. He was fast and courteous and he made sure everything was operating correctly. And I appreciate his focus on safety.

Kr
Review №61

Seth and Dean were very professional, friendly, and knowledgeable about what was needed to fix the problem. Seth was upfront with the cost before he did anything. Showed me the broken or cracked items that needed to be replaced and they both educated me on garage doors, being a first time home owner that was very helpful. A1’s service call is only $20, other places like, Overheard is $99 so A1 is my choice for my garage door services. Especially with honest technicians like Seth and Dean! Thanks guys!

Br
Review №62

Bradd was very polite and knowledgeable. Completed everything in a timely manner. Would call again.

Ch
Review №63

Dean and Cody were great! They gave me many options and answered all my questions. They provided great service and I am very happy with my new opener!

Cr
Review №64

These folks are excellent! Clean, and very professional! I highly recommend Seth and his helper! I’m impressed! Thank you!

Xt
Review №65

Dean and Shiloh did an amazing job installing my new garage door components…very friendly and very very helpful…would recommend this company to anyone looking for repairs….experience was amazing

Li
Review №66

Bradd was a very nice young man. He helped me get new remotes programmed for my garage door and we had a good chat. Always call A1!

AM
Review №67

I am so pleased with this company! From the first phone call to the completion of the service on my garage door I couldn’t have asked for better treatment. Cody was so professional and explained everything. I would recommend to anyone!

Mr
Review №68

Excellent customer service and the technician did a fantastic job. He was fast, efficient, and answered all of our questions. Also, the repair is under warranty so if anything goes wrong all we have to do is call them. I will be using A1 Garage Door Service from now on and will be recommending them to friends and family. God bless.

Be
Review №69

Great communication. Booked appointmentOn line. Streamline, easy access. A1 Garage Door Service called to confirm. A1 sent the tech name and picture. Seth called within minutes to give me an eta. Seth Huckabee was amazing to work with, the service, work and clean up ethics are remarkable. I highly recommend him. Very pleasant, polite and patient. Thank you, Rebecca

El
Review №70

Seth was awesome! He came the same day we called and provided a great service. We recommend A1 garage door service!

Ca
Review №71

Brad was awesome today as we were deciding what work needed to be done and then did a great job. Very pleased

An
Review №72

Seth did a great job repairing commercial door for us. Close attention to detail. Thanks again!

Ba
Review №73

Bradley came out and serviced my mother in laws garage door and did a great job! Call A1 for a great job and great customer service

jo
Review №74

Great service! Technician was quick knowledgeable and didn’t try to sell me anything I didn’t need. Arrived on time which is always nice. Great job Daniel!

Du
Review №75

Daniel with A1 was very polite and very good at what he does. He had our door fixed and working like new in under 2 hours. I would recommend A1 to anyone needing repairs or a new door.

Ka
Review №76

Bradd Johnson did a great job with the install of the door opener. He was very helpful explaining how to set it up on my phone too.

Pa
Review №77

Mark was the technician who came out, he was on time, thorough, polite and explained everything he was doing in detail. He gave me options of what could be fixed and replaced. Ill definitely use A1 again, but God willing itll be awhile before I need them.

Jo
Review №78

Thought my garage door was toast. Dean came right on time & we’re not only able to fix it but also do some MUCH needed maintenance in less than an hour.

Sa
Review №79

I had a great experience with A1 Garage Door. They offered a good deal on a garage door opener in the local ValPack. They were able to install the new opener in a matter of hours. The technician, Cody Watson, was extremely friendly, professional, and explained the new opener thoroughly. You would never know he was in my garage except for the new opener! Excellent, affordable service, I highly recommend!

Da
Review №80

Bradd was very knowledgeable and did a great job installing my new opener and educating me about it he deserves a raise

De
Review №81

Mark was very thorough with explaining what all had to be replaced in order for my garage doors to run smoothly. He also advised about what all I need to do in terms of future maintenance for my garage doors.

De
Review №82

They were very friendly but felt like I was talking to a used cars salesperson. Priorities were to sell my a whole new door/system then repair what I had. I was quoted a price which I found out was about 2k more than another company for the same door/system.

Jo
Review №83

Bradd was very friendly and extrememly knowledgeable. He did a great job and we will gladly use him again! Awesome!

T
Review №84

Tyler was great! Prompt, courteous and professional. Will definitely use A-1 again.

Al
Review №85

Great service! Repair completed quickly and efficiently. My tech, Daniel, was helpful and patient in explaining the problem and the repairs. I appreciated the time he took to walk me thru the repair process. A1 exceeded my expectations. And my door works perfectly now. Thank you.

Ja
Review №86

Seth H was very knowledgeable, he did a great repair job. He also checked with me before each repair item, and made sure I understood all my options! Great service!

je
Review №87

Excellent experience. Great communication from the company, provided additional updates on when the technician would arrive. The technician was very friendly and knowledgeable, took the extra time to explain the operation of the equipment after install. Will definitely refer to others and use again in the future.

Ah
Review №88

I highly recommend A1 for all garage door related issues. Called them Monday and they set appointment for the following Wednesday, showed up on time. Not only fixed the issue but the guy - Seth and his colleague helped installing garage door button seal at no extra charge plus they gave me a discount.

Lu
Review №89

Tech Tyler Gideon fixed the door and was real professional. Great job

WK
Review №90

We recently bought a house that has a two-car garage door and a one-car garage door. The home inspection report noted some things for us to have looked at. In July, we paid a highly rated garage door company to inspect the doors and do tune ups. He told us the inspector was wrong and that both doors were in great shape. Last weekend, the two-car door stopped working and since house painters had the one-car side blocked, my car was stuck inside. I called A1 first thing Monday and Brandon was here within a short time. He quickly found the cause of the problem as well as some potentially dangerous things that the inspector and previous garage door person had missed. I was considering some upgrades, so I asked Brandon about that and he was able to give me information about various options and price points so I could decide what would best fit my needs and budget. He was able to take care of everything in that visit. He was professional and courteous throughout. As an added bonus, he showed up wearing a mask and was careful to keep his distance as he showed me things on my doors or on his iPad. That was also a lovely contrast from the previous company whose rep showed up without a mask and complained loudly about being asked to wear one for the short time it took him to tell me I didnt need repairs. Thank you A1, youll be our garage door service company in the future if any needs arise.

Pa
Review №91

Cody our technician was very professional and courteous, and got to our home in a very timely manner after I called in my service request. My wife and I are very happy with the service he and A1 provided.

Ma
Review №92

Seth & Dean were hear knowing I had to leave on a trip out of town the next day. They repaired my garage door quickly and correctly. I have done business with other garage door companies in the Tulsa area in the past but A1 Garage Door Service has earned my business from now on. Thank you all.

Wi
Review №93

Technician, Cody Watson was very efficient, friendly, arrived on time and completed the job to my satisfaction. Would recommend them for any issues with your garage door.

Ju
Review №94

Tyler my service tech, was very polite and knew his stuff. I have been a service tech for 20 years, and these are the kind of guys you want.

Je
Review №95

Mark and Brad were excellent and professional. The previous techs had installed the wrong hardware, but these two gentlemen worked diligently to help me and my family out. I would for sure request mark and brad when I update my garage door needs.

Ca
Review №96

Service technicians were excellent. They were on time and very proficient. Educated me on the maintenance and repair of my garage door which I really apprcreciated. And they were SUPER nice. There were several extra charges like mandatory trip charge, mobile charge. AND the service and parts were definitely overpriced. Parts all in all would have costs about $54 bucks at home depot, but I was charged about $277 bucks for parts alone. Offered to replace my rollers at $168 (parts), then at the discounted price of $89. I declined both offers and replaced myself the following day for $17.91. I basically paid $475 for a job that should have costs $200.

Ra
Review №97

I was conflicted between a 3 or 4 star. They do ok and were professional but I felt that for the 45 minutes of work performed it was expensive. In addition, he was more focused on trying to up sale me a garage door.

Fl
Review №98

We were believing to have our garage door fixed this week. Repair person was delayed to be able to get to us on a Friday afternoon so they made it right by having him come Sunday morning. The news was not great as he gave us the news that we needed a new garage door and new opener. This is not his fault and his handling of the situation was very exceptional in this day of uncaring in peoples attitude. Cody was kind, patient, and understanding. We are an elderly couple having just retired with our business we had for over 40 yrs. Cody made something unpleasant into a tolerable necessary situation. Thank you, A-1 Garage Service Co.!

St
Review №99

Great customer service. Cody was very helpful, timely, and great to work with. He has earned my business moving forward. Highly recommend A1 garage door.

Lo
Review №100

This is my second time using A1 Garage Door SvcCody Watson was my tech, his efficiency, kindness & patience answering my questions was so impressive. I would highly recommend Cody & A1, and I am 70 years old & grumpy 😊!

Information
22 Photos
100 Comments
4.7 Rating
  • Address:4136 S S 70th E Ave ste a, Tulsa, OK 74145, United States
  • Site:https://a1garage.com/tulsa/
  • Phone:+1 918-322-7200
Categories
  • Garage door supplier
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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