I really like this Cube Smart it’s always so quiet and clean. It’s a very safe and secure property. You have no problem getting in and out with ease when you’re needing to access your storage. Their gate hours are very convenient. The staff is always very nice and polite. They know everyone by name. The manager Brandon is always so helpful.

Highly recommend! Customer service and efficiency seem to be a thing of the past post COVID. But not with cube smart! Loved the friendly service all the way around! The process was seemless!

Went today right before closing and the General Manager, Brandon graciously helped us with out making us feel like an inconvenience like most places tend to do. We were in and out with exactly what we needed in what felt like 5 minutes. Friendly and efficient.

It was always clean and the people were always nice!

Brandon was awesome. Informational and helpful. Worth doing business with him specifically.

Awesome staff and really secure.

Large facilities, clean and easy access. Large freight elevators.Reasonable price and friendly staff.

30+% rate increase, annual rate increases, came to an agreement with area mgr. I go to facility and what area mgr told local was complete and total lie. went to competitor and got larger climate controlled room with 3 security check points and 24hr personnel on site for less $$ per square foot. Just a word to the wise dont do business with cubesmart. There are plenty of competitors in town with better prices and security.lipstick on a pig is still a pig

Easy to sign up. Help signing up. Easy access. Easy to check out. No contact in these days of Covid!

Very clean facility and great service at the front desk. Good rates, too.

This place is very clean and the staff are friendly. I had never needed a storage unit before, but they made the process quick and easy. They didnt miss a beat. Answered every question thoroughly and provided a hassle free experience. Will be using them for a while, highly recommend.

Excellent customer service. Clean facility.

It was a very clean unit and everybody that works at our location that we went to was very nice and helpful

The people were amazing and made the experience pleasant even when I was having a tough time.

The unit was very clean, welcome checklist was helpful, and lock instructions were great!

Stephanie in the office was amazing and so helpful and the facility is top notch - exactly what we needed. Cubesmart on Old Bullard made moving out of town MUCH easier. ♡

Stefani was so helpful and kind! She answered all of our questions thoroughly and gave us a tour of a unit. We look forward to doing business at this location.

My CubeSmart staff members are truly amazing!!!! They worked with me to move to a larger unit, and answered all my questions patiently and thoroughly. They understood my need to list and sell some furniture from my unit during their office hours, for my safety. On the morning of the transfer, I had not arranged to have someone there to remove the CubeSmart lock from the new unit, and did not accurately remember the office hours. Teresa Dalrymple appeared (before opening hours) at the precise moment I needed her, and was actually scheduled to work at a different facility that day. She was able to remove the lock, and the transfer to the larger unit was successful, due to her help. She and the other office staff are consistently courteous and helpful. The facility is always clean, safe, and monitored by video. I am a very satisfied customer!

Easy paperwork, good move in deal, available same day

Good service; saw a sizeable increase from the time I first rented the unit

Couldnt have asked for a more pleasant experience signing up for a storage unit. All of the staff members that we came into contact with so friendly and helpful. Today, Alyssa, made it very easy and stress free to sign the paper work finalizing our rental. The facility is so clean and the inside lighting makes it easy to see, and it makes you feel safe. We know that we picked the right place to store our belongings.

A few weeks ago I was in a serious bind and needed to find a local storage facility that would accommodate my hefty requests for moving in. When I first spoke with Constance I was extremely impressed and equally as gracious for her willingness to work me on everything and give me a great deal on the unit as well.Even when I called back a few times over the next few weeks with questions and changes to my plan Constance and her staff were always helpful and provided the highest level of customer service. The whole experience was truly a pleasure from start to finish! Thank you Constance and the staff at CubeSmart on Old Bullard!!!!!

We have had a storage unit at the Bullard location for nearly a year now. Last week, I had to move to a bigger unit to add some things for my Mom.Alyssa Grant was very helpful to find and reserve a unit for me not far from the old one. Then, Theresa Dalrymple, the general manager, was there when we made the move and was very helpful and efficient with the paperwork. As always, the place is clean and nice and efficiently run.

I rented here many years ago before it became CubeSmart. I had 6 units. I can’t believe how much better it is now. Stefani the manager was most professional. The temperature controlled area is much cooler than when it was Storage Plus. I’m very pleased.

Very clean and safe facility. This has to be one of the finer storages in the Tyler area (especially Theresa)! I would recommend this storage to anyone needing storage! They sell boxes which is very convenient!

Very convenient location. Stefani was nice and very helpful. The facility is clean and neat. Elevator was a good size. Would highly recommend this place.

The store that we chose is handy to get too and very clean looking. The staff was so helpful and very courteous. I will highly recommend this cubesmart location

Great place! Well lit, always clean and secure! Theresa is very knowledgeable and made the moving experience less stressful! I will recommend this facility!

Brandon was very helpful. Very clean establishment. Good prices.

Very nice location, clean and safe. Always get good service when I come in. Thanks for all the help and advice my move. I will use this Cubesmart again... Thanks

I own a small business in the area and needed a place to store my items as they get switched around through out the seasons. After running out of store room I decided I needed a local place I could securely keep things at to unclutter the back room. Greeted with a smile and eye contact I felt right at ease when I first walked in. The lady at the desk did a wonderful job, and asked many questions, and walked me through the different options to best suit my needs on my budget. I never felt pressured and I appreciated that. I cannot stand the car salesman vibe and did not find that here. Would definately recommend cube smart for anyone needing more storage.

Edit to my original post.I was completely 100% satisfied with cubesmart till I got a rate hike in the mail today of nearly $40/mo. This is absolutely insane and outrageous. Never in my life have I had a storage unit hike their rates. Why? Their opperating costs dont increase ever...I was completely content with keeping the unit for the next year at minimum and now I will forever be a detractor of their services.Never again will I ever do business with any CubeSmart location anywhere. Id rather leave ally stuff on the side of the road and buy new things a year later.Unbelievable lies. I havent even had the unit 6 months....

Stefani was incredibly polite and helpful! Very knowledgeable! Great location!

Stefani made the process very easy. Its a great location and feels very safe.

Stefani and Brandon were awesome. Great customer service!

The facility is clean and the customer service was great!! I highly recommend this facility!!

Great storage units ... We built a new home and used their facilities for over 18 months ....Loved the general manager and her staff ...very friendly, helpful, and professional !!

Ms. Theresa is awesome she always has a smile when I walk thru the door and is super friendly, I have had my storage here for over a year and would recommend this place to anyone looking for a safe place to store your belongs!!!!!

Clean, well-maintained, high-quality facilities, operated by friendly and helpful staff.

Would be nice if they were 24 hours

Quick. Easy. Pricing comparable

East access and very clean

Very clean. Did not have the size needed available.

The general manager was very helpful

Great personal service.