Every problem I have had with appliances over the years (and I have had several) have been solved with advice and parts from this store. The owner has even given me valuable advice without buying parts many times. If I could give him a higher rating than 5 stars I would. Helpful, polite, knowledgeable, patient....what more could you ask for.
Very knowledgeable and had what I needed in stock. I could have savwd a few bucks if I ordered online and waited but i needed it asap and I dont mind supporting a local business in the process. I shopped here a couple of times and all were good experiences.
Owner is very knowledgeable. Can test certain items to check if it is really broken.
My 10 year old dryer was giving intermittent heat on some cycles, none on regular wash . I was convinced it was the heating element . The Technician / Sales associate said Nope,your contacts on timer are worn . If I had brought the suspect parts with me they would have tested the continuity.I had read lots of information about the reasons of loss of heat and that was one of them . They knew it !My wife had her heart set on a new machine, I was like nope the good old Roper is still kicking, like a Dodge Dart or Ford Maverick 👍
Great place, great help, parts came in as promised. Y
Chip was very helpful with my order. I ordered my parts right before closing on a Thursday and he called me at 10am on Friday when my parts arrived. Faster than Amazon!!! I will definitely be going back to Chip for any of my future appliance parts needs. Great service and very reasonable prices.
Amazing owner! Rapid customer service, very polite, reasonable prices. Thank you.
Was referred here by Sandys of Wolcott (as they did not have what I needed), went in for some dryer parts and they had exactly what I needed, quick and professionally. Great customer service, easy in and out, and very clean! Thanks again, I will def be back!
I have been visiting Chipper since 1990. He has provided excellent service in helping me to maintain all home appliances: dishwasher, washing machine, dryer and new Wolf electric cook top. He is constant, dependable, cheerful and helpful. You cant get that level of service from a website.
Chip is THE most knowledgeable parts person on the planet. Always helpful and upbeat. When I cant figure it out I call him and he gets it right every time.
They have everything you need to repair you appliances. Great prices. Easy parking.
Chip is very knowledgeable and quick to get parts if he does not have them. Very resourceful and great customer service all around. I would highly recommend!
Great price and ice maker works great
I met Chip today on New Years Eve for the first time. He really knows his parts and is a pleasure to do business with. I am very glad to have met him and wish it had been sooner!
Always know what I need to look for when I am troubleshooting a problem.Very willing to discuss issues with me.Almost always have the right part is stock. If they don’t they can get it quickly.My number one place to go for appliance parts!!
Chip the owner bent backwards to help a very sick friend of mine and hes an expert with appliances and parts. I have known him for almost 39 years he has helped us over these years and of course he is an honorable person.
Excellent good service
VERY HELPFUL...if they cant fix it they will tell you how or where to go to get it done
This is a one man operation that sells appliance parts. The owner goes out of his way to find the right part and save you money. I had a bushing wear out on my dryer and you could only by it else ware in a complete bearing kit. He went to his stack of parts and came out with just the part I needed saving me $50. Hes been around for years so can give you advice on diagnosing your appliance too.
Awesome! $25 agitator rebuild kit for a 10 year old washer in stock! Doing laundry again in under 15 minutes! My wife thinks Im a hero! These guys are the best!
Very nice..talked me through which part I needed even though I only had the model# of the dryer..other places told me I needed the part#
Had the replacement part I needed on a Saturday morning 👍🏾
Very helpful
Very smart about all appliance. Great help on how to fix my own.
Has good inventory of old and new appliance. Very courteous and friendly.
The people here are amazing! Within 5 seconds they knew exactly what I needed and had it IN STOCK!!!!! Sears was going to take 2 weeks to deliver the part and charge 3 times as much!!BEST IN CUSTOMER SERVICE AND BEST IN KNOWLEDGE!
Great place to go for your parts. Very knowledgeable staff.
Great customer service.Great Go to place for unique appliance parts
Very knowledgeable person will give you advice and what you need to fix your Appliance
Gentleman who owns it is very knowledgeable.. Very helpful
Top notch knowledge, service and most important hospitality!
Had the part I needed and very helpful.
Great value for the parts and wonderful and kind service
Always have what I need with expert advice
Always have the part you need or they will order it!
Had the part is stock that I needed.
They have almost any electrical part for any appliance
Great service and very helpful!!!
Excellent service
They got what you need or can get it
Always got or get what I need
Chip flat out rocks!!!!
Excellent