I will never go anywhere else to get my brakes done. Been there a few times and every time I go they are very friendly, professional, and they have the best price in town. Today I let them know that I had to be out of there by 9am and they completed the job within an hour. Very happy customer! ⭐️⭐️⭐️⭐️⭐️
I always read reviews before I go anywhere & I came across town from Friendswood just to get my brakes done here. Will was absolutely amazing :) He was so thorough, kind, patient, and upfront about the whole process. He actually told me I didnt need to get my brakes done but since I use my car for food delivery FT now until I get my online business going, I wanted to get the minor noise fixed. Most places are slimy & wont be that honest and just take your $ so I TRULY appreciated that. Absolutely GREAT prices too! As a single Mom that was such a Blessing. Work was finished promptly and superbly. Customer for life. Thank you Will!!
I only go to break check in Webster because that’s where Will is the store manager. Always honest gives you multiple options on how to make your car right and at a reasonable price.It’s tough to find someone automotive repair you can trust but you can definitely trust Will.
Very professional and didn’t try to sell me stuff I didn’t need. Very hard to find that nowadays. Best price for brake pad replacements I could find.
These guys are very good at what they do and very honest. What I thought was a major issue turned out to be something minor. Like I said very honest group of guys. I shall return when I need there services
The gentleman that checked me in was very nice and explained what was going on with my brakes. He broke everything down very clearly. They estimated 3 hours but got done in 1 which was awesome. Will stop by again, this location is very convenient!
Will definitely be coming back! Went there for a second opinion on brake work and they were honest and very transparent on what I needed and did not need. Was able to get the job done the same day and was notified with updates via text.
Done the work just few days ago, will know about the quality workmanship soon. Other than that I want to give a five star rating for everything. Will was very informative and professional. Five star for him too.
Absolutely amazing! I paid less than what I thought I would for rotors and brake pads and an oil change. Gentleman at the front was incredible. I will never go anywhere else. I wish I could remember his name but he is a gem and definitely an asset. Thank you so much for taking a stressful situation and turning it around
Love this place...Nice folks who do good job...
The service and price was amazing. Ill never go anywhere else for a break job. Im interested to see there prices on other types of work. You Rock Renee!!!
Brake Check did an amazing job on replacing my brakes. Their price was much lower than what a different place quoted. $400.00 saved. Thank you Brake Check. You just earned another satisfied customer. I will recommend them to everyone I know. Keep up the good work!!
Got off work at 4:30 got there at 5:02pm they close at 6pm the fix my problem for a good value price I was out of there at 6:20 pm great customer service awesome guys too take care of your car thank you again guys!! They Awesome...
Same day service for new front brake pads. I made appointment. Dropped of car. They did good job.Will was a gem to work with. Excellent customer service. Thank you Will.
Needed to get an issue resolved with my rear brake grating before I got to work. Brian got my car inspected and got the work done on time and I wasnt late to the office. Transparent pricing, efficient service. Brian did everything he could to help me out with timing and pricing. Very satisfied customer.
Will is honest and gets the job done right!
Very honest. Didn’t try to hard upsell. Told us what was wrong and fixed the problem. We’ve used this location before and really appreciate the honest and friendly service. Will was very helpful.
Super fast oil change. Will and his crew are top notch
Will and Steve, helped me out so much. They were very friendly, and gave me a really informative inspection about my car. I was able to get my problems and brakes changed for a GREAT price; as well as enjoying the process of it all. They were extremely quick and showed me exactly what was wrong with my car. They offered me a warm stay in the office, and offered to put on any show id like on the TV. But I stayed in the area where my car was being worked on, so I could get educated on parts of the vehicle. They were happy to teach me exactly what they were doing. Will, and Steve, also made me feel like part of the crew, and I joined along with jokes with them and overall, had an incredible experience. This is the most satisfaction Ive received in any place for cars, usually because its very difficult to find honest workers; especially car mechanics. But honesty and hard work is what you get at Brake Check, especially the hard workers like Will and Steve. Thank you for the pleasant check!
Staff were very polite and friendly, and they conducted excellent customer service towards me and my vehicle.
The folks at Brake Check #548, did a outstandingjob today. The performed a break fluid flush on my2018 Toyota 4-runner.They were extremely professional and answered allmy questions. I’m very happy with the service theyprovided me and I’ll be back for a complete brakejob in a couple months.Thanks Brake Check!!!Tom Cotton
I went in asked them for a wheel alignment they said no problem I was in there for no more then 30 minutes. My car felt brand new again and they explained to me what was wrong. They treated me very well, im definitely coming back and bring more of my cars
This place was great. Started my brake inspection within 5 minutes of arriving. Showed me exactly what was needed and gave me the cost. Did the repairs the same day and my car was ready to be picked up within 3 hours. Very friendly and reasonably priced as well.
I enjoyed my visit. The service was superior. When I did return for a mishap with my lug nuts I was treated with respect. The fix was done immediately and I was able to get to work within a reasonable time. Thank you.
Today I had the best experience at brake check. Will really took care of me, it was a blessing to have him help me with my service. They are very affordable, professional, and quick service... I recommend anyone with brake problem and any other car problems, go see Will...
I had to come on here and make sure the owner knows about the good service I received from Will today. He was super friendly, professional and so pleasant to talk to. I came in for an alignment and Will made sure my service was taken care of and was done fairly quick too! I wont go anywhere else moving forward, if I need my alignment done. Also, I love that I was able to get a discount by booking my appointment online! I definitely recommend this place! Thanks again Will!
I love coming here for my oil changes! I go out of my way just to come to this location. They are always so nice and helpful!
I went in for an alignment after I hit a curb. They were absolutely amazing. The workers were super friendly, and they got me in and out in like 30 min. I would def recommend this place and I will be going back!
Called brake check and described how I thought my brakes were grinding. The worker immediately said bring it right in, I will move a car out of the bay, so just pull your car in when you arrive. They are honest workers, told me I still had time on my brakes and didn’t need them replaced but explained the importance of having the brake fluid changed every year or every 20,000 miles, and explained brakes were squeaking because the old fluid was burning too hot.Also showed me how a tire shop didn’t put my tire on correctly (which I went and got corrected ASAP).Point is: they aren’t going to charge you for something you don’t need, they are very informative, free 30 minute inspection, and they care about your safety.
Excellent and professional service. Bryan, the shop manager provide excellent service, he was very helpful. Thank you!
Amazing customer service from Brian. He was very informative. Definitely a wow experience. Well done!
I just have to say wow! 👏 They did such a great job. I didnt know what to expect or how long it would take to get all the work done. But they did everything so fast. They are just awesome people. I will no longer go anywhere else very....very professional!
Definitely go get for an oil change! You cannot best the prices. The workers are always super friendly too.
Great service at this location. Always get the alignment on my truck on the numbers. Prompt and courtious service.
Will.was very courteous and nice person. accurate on pricing the timing was right very good work thanks. Would definitely recommend to my friends and family
Very honest people work at this location. I put brand new brakes on the front of my truck, they came to me and said theyre perfectly fine. My point is they didnt try to oversell their services or product.
Very professional and courteous. The employees did an exceptional job of listening to my concerns, diagnosing the issues, coming up with the best solution and execution for my needs. I’m set for awhile but the next time I need some work done, it will be here!
I really appreciated the honesty and helpfulness I received at this particular Brake Check location. Even if its a bit of a longer drive, its worth going to this one first.
All the guys working there were very friendly & kind. They got me right in & out!!! They were very personable and curtious!!
Excellent experience. They were professional and honest and got my truck back in a couple hours.
Will was great, super honest and straight to the point. Absolutely showed me what was wrong right away and told me all the options instead of trying to push anything on me. Nothing else you could ask.
Will and his team were great. Respected our concerns on COVID safety, was completely honest on our break status and didn’t try to push a service that wasn’t needed on us. Great job, Will.
Overall great service. Great customer service. Work done fast and efficient. Highly recommended
Very courteous, respectful and quick. Exactly what I look for in a service business. The 50% off every other oil change is also wonderful! Cheers!
Quick, on time, and the BEST customer service! Very respectful, informative and kind
They are very polite and welcoming..The manager Will was very nice and understanding and very helpful the place is a nice and welcoming environment very friendly..I would definitely make this my go to place for what I need work on my car..
Manager was friendly, professional, didn’t try to tell me 4 other things I “need” fixed like everyone else does, and kept me informed through the process. Will be back.
Try to charge me twice never explain to me about warranty or anything.This location I will never go back to.Your customers are the ones who pay you, business 101.You should want your customers to have a great experience.Still waiting in someone to call me back.Their complaint line is full go figure
I love this place. Their customer service is top notch and the prices are affordable and did I mention their customer service is great? I would and have recommended them to all I know.
Quick and friendly service with decent pricing and no pushing sales of things not needed.
Very good work and very good customer service
The manager in charge was very polite and professional, I will recommend this place to family and friends
Return customer that will continue to return because the customer service is unmatched. Will & Steve are the best and will make sure you’re taken care of. 10/10 recommend!!!-Claudia
They repaired my emergency brake. Friendly service. Reasonable price. Fast service. Recommended.
They replaced my brake pads and rotors for half of what another shop quoted me, and got me back on the road in about an hour. I spoke with Brian, and there was no hard sell or attempt to get me to have a service I didnt need, I highly recommend this shop
I pulled in and explained I had an appointment and I was in and out in about 15 min. Great customer service and I got half off because I was a return customer. Thank you Will. Your AWESOME.
Will was very helpful. He got me in quickly despite being short handed and did a great job explaining the status on my brakes after inspecting. Fixed the dust plate to alleviate constant metal on metal screeching noise and advised I come back in a month to replace the pads. Honest, fast service and positive attitude. I’ll definitely be back!
This place is amazing! Great service and great customer service!!! I appreciate everything they did. They keep you up to date on everything that needs to be done. Thank yall so much!!
They got me right in when I arrived, clearly explained what work beyond an oil change was recommended, and finished in an efficient timeframe!
I have used brake check before and was satisfied however I took my car this week thinking I needed new brake pads, when I left I still had same issue with my brakes. When I called to explain what was still happening with my car the manager stated he did what I ask and was extremely rude. Very disappointed in the customer service.
I knew going in I was going to have to pay, but Brian made it a lot easier. Great customer service and fair dealings. Explained and showed me everything that needed to be done.Two hours and I was out. Make a reservation.
He was so professional and knowledgable he could have talked me into letting him sleep with my wife. And the price was so low I would of let him. Should of left the wife at home.
Will was amazing. He was very professional, positive, and energetic. He was also very reassuring. I will definitely come back and refer family and friends! Wait wasnt long either!
Very friendly staff. Big thank you to Brian. They were able to get to me quickly and gave detail analysis and cost up front. Did not try to push extra costs and did a great job
Easy to see charges and easy to pay online. Day service once car was in bay. Took awhile after my scheduled appointment to actually get in the bvb ay
Great customer service and fast!
Brake Check did an excellent job doing my front end alignment on my Ford F-150. They have done the same in the past with my Toyota 4Runner. The best part is their Lifetime Guarantee.
I am a lifetime customer now. If you want to be taken care of like your family you need to speak to Will. Absolutely professional and would recommend brake check to anybody.
Will is amazing! I came in worried about my because my brake warning light was coming in with out the emergency brake. Will figured out my brake fluid was low within a few minutes. I definitely came in and thought this was going to be a long process, but it wasnt because Will knows his stuff! Will be back just because of Will.
I cannot recommend this location for oil changes enough. The staff is beyond friendly to the point where I look forward to getting an oil change. When I arrived at brake check I overheard a conversation where the staff REFUSED to be paid for fixing an check engine light because it was only due to oil levels being low (which they remedied). As the previous customer left bewildered that he wasn’t paying a dime, the staff member at the front said “God bless you and have a great weekend”. The kindness here doesn’t even make sense. This is the only time that I have left a google review, but I would be remiss not to recommend this place, in fact it feels like a duty. God bless the hardworking people that work here, you have restored my faith in humanity.
Bryan was very nice and professional, I needed new brakes on my vehicle and he delivered! I have had 2 vehicles serviced at this location and I am very pleased with the work that had been done. This location has been the very best I have been to and I will continue to come back!UPDATE: Will helped me out today! Brakes were squeaking and he wasted no time helping me, he is always polite and very professional and explains every detail of the work that was done on my car. Thank you Bryan and Will for your great service!!!
They were very friendly and helpful... They explained to me what I needed and why I needed it, rather than just try to sell me something... I love these guys and will definitely be back... they made me feel so comfortable... I’m not good with names... Sorry guys.. but y’all are awesome 💕💕💕💕
They offered to try and resurface two rotors, and replace the other two. They took it for a test drive and found that the resurfaced rotors werent going to cut it. They replaced the two resurfaced rotors free of charge. Highly recommend!
Fast Professional Service.. did not try to up sell me on other services during the inspection of the oil change. Appreciate that!
Again. Kudos to Will. In and out in no time for an oil change and I love the ability to pay online for services. No 20 minutes waiting for anyone to finish helping other customers before they can cash me out. Yeah Ill be back.
Very professional. Excellent service.Talk to Will. He know how to fix your problems.
The employees were very friendly and knew what to do to fix my van, they did the work in an timely manner
From start to finish, Will was professional and knowledgeable. Charges were clear and I never felt pressured to upsell.
Really good business. Professional and got the job done. I was surprised that the service was so good. Def recommend and def coming back Lord Willing
These guys are so fast and friendly, I took the time to get to know them and I can say I will be going back for sure.
They were super helpful and super nice the gentleman that was dealing with me handled everything perfectly I just wish the price was a little lower other than that it was a great job
Great Service! I got a brake job, alignment and oil change done. I highly recommend this place!
Respectful and very helpful, ask for will
Something about car repairs... nerve racking! The manager, Will, here at Brake Check was not only extremely courteous, he figured out the issue in no time, went way beyond the required repair and fixed a problem that had existed for a while free of charge.... they will always have our brake business!!!!
First time using Brake Check. I got the free brake inspection. Everyone was professional and explained what was being done. I like i was able to make appointment on line and have the estimate for work i need done text to my phone. Brian went over it on the main computer. I appreciate the guys time and expertise. My son and son in law normally do work on my truck so the estimate of lil over$ 600 for rear brake, cylinders n drums seemed pricey. There is lifetime coverage on brakes. So thats good. If i cant get it done cheaper or free from family i will definitely go back. Thank you for a pleasant experience.
Oscar the supervisor on duty provided exceptional customer service! I was wowed by how he handled my situation, he was backed up for a couple of days and communicated very well to get my alignment done on time. Oscar hit me with a great deal on my service and did a job well done!
Great customer service hands down .. Will be going back for sure
I will be back for my next oil change and car inspection. Great service, thanks.
They were able to get my vehicle in and out in record time. Very friendly.
Quick service and VERY friendly staff that made you feel welcome. I will be back 😁
Great job will!!!! love your customer service, first there and it will not be the last thanks again!
I am so grateful for Steven and Will this morning; I had a low tire pressure light come on in my car and as luck would have it, they were open and available to help me, quick and easy. They checked all my tires and wound up filling up both my two front tires as they were both too low. Thank you again guys!!I really feel very fortunate to have been able to spot this Brake Check at the right time and they were so happy to help me; I will be happy to bring my car in next time I have a need.
Great service, Fast and very respectful 💯
The manager was awesome. Thanks for the great customer service 👍
Oil change was quick, and they didn’t try to sell me anything else.
They were very helpful! Great guys, polite, fast and informative. I live in Katy, but would come back here for all my car issues.
Experience was great staff was very helpful and educated in all areas of their job they answered every question I had about my brake change. I will come back for future services.
Great customer service, very positive attitudes and I’ll definitely go there again
Excellent experience from Will and Matt! They were quite informative, helpful and personable. Would highly recommend!
Very friendly, professional and always courteous.