Great people at Place Motor! Process was easy and productive. Chris does a great job of making process fast and easy and will give you honest feedback on their products! Scott does a great job of explaining the complicated side of buying a vehicle as well. Would recommended for anyone looking for a vehicle.
The staff at Place Motor is personable, knowledgeable and willing to go the extra mile to please customers. They offer great used and new vehicles at fair prices and will stand behind them through the sale and beyond. These folks have been in the business a long time and are in it for the long run. Those are reasons why I keep coming back to Place. Thanks!
Very nice places and a pleasure to deal with. No wonder they are 5 generations strong soon to be celebrating 100 years in business. Be sure to see Chris Place.
Love the way they rotated the tires and checked the oil Good job
I brought my car in for a oil change. It was nice and quick and they were extremely nice. My only complaint is when I bought it last August when I bought it I called and asked the salesman it it had new tires. He said yes they still have the nubs on them. My fault I didnt look. I was too excited. I now need them by the Fall.
Awesome experience, Going have them do all my maintenance on my 2020 e450 motorhome .
Great service department. Called me and verified what I wanted. Called me before they did any repairs. Excellent experience
This place does some work for the company I work for. They do good work and Im sure thats one of the reasons we go there
The 1 stop for all your fisher plow needs…
Fixed our RV brakes very reasonably
Bill made walking into a dealership and buying a car a breeze! He explained everything and made the process as plainless as possible! I am so excited to drive my new car. Highly recommend this dealership.
Thank you, Place Motors, for finding my new F350. It was a tough search to source the right truck in the northeast, but with some patience Bill Leavitt was able to get it and bring it in for me. It was a good experience with nice people to talk with. I would recommend going to Place to buy your next Ford. Wesley Stanhope.
ORDERED A MUCH NEEDED SET OF BRAKE PADS FOR AN AMBULANCE NEEDED ASAP. THEY TOLD ME THEY HAD THEIR HANDS ON THEM IN STOCK. BILLED ME OUT ON CREDIT CARD. THEN CALLED BACK AN HOUR LATER TO TELL ME THEY WERE GOING TO KEEP THEM.
Quick, courteous, and professional service. Theyve gone out their way twice for me and I am beyond pleased. I have completely given up on Prime Ford and will stay with Place Motors. Highly recommended. Thank you Doug!
We had great experience at Place Motors with the purchase of or Ford Ranger. Their experience and expediency were a real change for us in the car buying experience. This is our second vehicle from them . and we look forward to the next 200,000 miles together .
Busy but very professional service in the service dept.
One of the few family owned places that you go and get treated like a human and find an honest to goodness fair deal! Id trust this place hands down!
Always superior service. Staff are polite and very good at there jobs. They have always taken the very best care of my car. Prices are very good too.
Theyre also a certified Fisher Plow dealer. They had my trucks plow back up and running in no time.
Attention all snowplow people - when (notif) you need professional excellent, high value service adn support - go see Matt at Place Motors. He goes above and beyond to check your equipment, - electronics, lights, hydraulics, everything to keep you running. Matt did a great job getting my new used Fisher Plow working like new - thanks Matt! Head over to Place Motors for excellence service!!!
Ever since The technician seth has started there the place has been great! My vehicle always gets fixed right the first time. Great mechanic.
Friendly,efficient,professional staff. Taken in timely with a decent competitive price. I will continue to use their services.
I had tires, alignment, some warranty work and a minor repair done on my car and my wifes car. Without exaggeration this was the most stress free and pleasant experience I have ever had when having a vehicle serviced, dealer or otherwise. Doug was very helpful and professional. Seems like a good honest place, no surprises everything delivered as promised, I will be back.
A considerate and hard working staff. Jake and Scott worked hard to help my family to purchase an F-150. I would strongly recommend them to anyone looking for an honest and hassle-free purchase. The dealership has been in town almost 100 years and has earned a loyal customer base.
They were fine. Did a nice job.
Place Motors was friendly and helpful, with one on one service that was relaxing and reassuring, especially to one who finds such life changing purchases overwhelming and anxiety-ridden. Within moments of walking in the door I felt at ease and was extremely grateful. The family atmosphere was combined with knowledge, experience, competence, kindness, and patience. I am so grateful for their help! I honestly couldnt have asked for a better establishment with which to purchase such an important item as my new car. I recommend them highly!!
These folks are awesome! I was able to special order an F550 Lariot. Everyone was very helpful, no pressure whatsoever. I would definitely buy another vehicle from them in the future.
This is my first time leaving a review anywhere for anything but I was so upset with my recent transaction with Place Motor in Webster that I felt I needed to share.Let me first start off by saying that I have had a few repairs done on both my ford vehicles over the years there and I liked the friendly service so I always went back.Recently (June 2016) I needed my AC repaired on my conversion van. This van is our family transportation and we have 6 children so AC is important to us. The bill ended up being over $350. I paid it without an issue but wasnt thrilled that I didnt receive a call beforehand letting me know what was wrong and what the estimated cost would be.Heres the worst part...the AC wasnt even fixed! When I brought it back they called and said they could repair the front for an additional $600 and if I wanted the front and the back repaired it would cost another $1200. I was livid. We are not going to waste more money on an issue we were told was already repaired the first time.So we basically threw away $350 because we do not have a working AC and I feel we were tricked into additional repair costs. We would have never thought it to be worth it to repair an AC for upwards of $1500 even if we do like our AC.They tried to give us a deal by bringing down the cost by $200 but we still do not think it is worth $1000 and we are very upset we wasted $350 the first time. So they lost us as a customer and I am disappointed because I really did enjoy Place Motor until this point. Maybe it was just a mistake or a bad day on their part but it was at our expense.
I have been coming to Place to buy and service all my Fords for the last 20 years! Mike T in sales and the whole service department are fantastic. No reason to go anywhere else.
Very courteous and fast on oil change and rotation..
This is my 3rd Ford product. Also have owned 2 Mercurys awhile ago. My Ford F250 has been trouble free. The people at Place Ford (I also purchased my truck there) have been great servicing my vehicle and answering any questions I have.
Easiest truck shopping experience I’ve ever had. Very happy with my new 2019 F150!
Place motors is not a stand-up company. I have been purchasing all my heavy duty trucks here for many years. Recently I had my truck in for service, and when the Place motors service technician took it out for a test drive, he got into an accident. Rear ended a woman, injuring her, hospital trip, serious harm. Place motors NEVER called to tell me that they smashed up my truck! My insurance company informed me about the accident. The victim sued Place and me, and I wasn’t even in the town or anywhere near the truck at the time. Place motors has done NOTHING for me since. I have had to waste a day from work on a deposition and spend many hours on paperwork. Now my insurance company has cancelled coverage on my truck AND my business AND my home as a result of an accident I was not involved in. Premiums at another agency will now go up, resulting from an accident caused by Place motors. Place motors should step up and learn what customer service is all about. The owner, Steven Place is hiding behind the lawsuit and couldn’t care less that he lost a good and lucrative customer. I will NEVER do business with them again and have spread the word to other business owners. As a business owner, I would never treat customers the way Place motors has treated me.
Flawless purchase process - after dealing with 2 dealerships closer to us (and getting the runaround by one and screwed by the other) we bought from Place Motors. Entire purchase took 5 minutes by phone, 3-4 phone calls and emails to coordinate delivery (out of state) and payment. Everything exceeded our expectations! They will be our first call then next time instead of buying local.
Came in for some recalls on my Explorer, Service department handled them quickly and expertly.
Kind and realistic sales people that are willing to go out of their way to put you in the best car for you WITHOUT pressuring you into making any decisions. Service staff is extremely pleasant and accommodating. Highly recommended!
Great experience, had the truck I wanted, traded my car in, made the deal happen. John Horniak was my salesman. Bought a 2012 f350 diesel, had them put fisher XV2 plow on it, awesome to plow with. Couldnt be happier. Fast friendly service, great people to deal with. Would definitely buy another vehicle from them.
Havent even made first payment yet. So far very happy. Salesman Mike a very nice person to work with.
Very satisfied...friendly, accommodating service dept...took time slowly after work was done, explaining everything...offered options for service needs...will return here in future for service.
This is purely from a service standpoint, but I just had an excellent experience while having my truck serviced. I was not upsold on extras at 20k miles. I was told exactly what I needed and thats what was done (simple oil change and tire rotation).
Went in to schedule recall work on my truck, they were quick ordering the parts and said they would call next week. I just hope that the 5 stars continue.
Love these guys. Been to other Ford dealerships in the area before, but now Ill only go here. Honest, helpful, and hardworking!
Went to look at a Truck. Was a Very early 2019 F350 Supercab. Its been on the lots for over 220 days.Truck was used as a Plow truck for the Dealership. Had 300+ miles on it, and plow was Beat up, Scratched, few Dents.Wasnt really interested in the plow.But even tho the truck had been slightly Used. They are still pricing it as a Brand new truck.They Didnt want to Negotiate a Better or Fair Price.Only came off MSRP of $2,500.Minimum selection of trucks. And preety much will stay @ MSRP.Therefore I WOULDNT recommend this dealership to anybody.Money is Good Nationwide, So dont be afraid to take your business elsewhere.
Great dealership with experienced and friendly staff. Theyre able to handle larger vehicles like my 31 foot motorhome.
My experience has been with the service department. Everyone in service is exceptionally nice, honest, and always complete any work needed on time or before.
Small dealership but good people
Excellent Service from Mike & Bill - Quick and smooth buying process, would highly recommend!
Always a pleasure to do business at Place motor. Have been a customer since 1964.
Very nice please to do business
I love this place every time I go there I get to see all the truck bodies off the frames and it makes me chuckle
Good price relative to dealerships, great people and great service.
Great place for service and great service people
Great place to buy a vehicle very helpful and friendly.
The service dept was very helpful and friendly
Good service department, though pricey
Good place for pickups and trucks for repair. And sell new cars and trucks
Great parts department!
Horrible Service!!! By far the worst dealer ship when it comes down to the quality of customer service Ive been there multiple time through out the last week and every time the customer service was honestly down right horrible. The first time I walked in to the service shop and no one asked if I needed help and once I state my issue with my car they asked me if it worked when I got the car..... like really why else would I come if It didnt break during the time Ive been using the car.The next two expriences were just as bad and the employees simply just have horrible customer service and dont know what theyre even doing there.... DONT WASTE YOUR TIME!!! To get the top notch service you deserve just go a few minutes up the road to Imperial Ford and youll see how a real place treats customers! If I could give half a star or zero stars for Place Motor it would make my day.
Awesome and trustworthy service department.
Quick easy purchase of exactly what we were looking for!
Fixed and rebuilt out plow last min b4 a blozzard. little pricey but they over delivered. i dont mind paying up for quality
My friend bought a truck with 90,000 miles he has had nothing but problems .The dealer wont replace the trannie because of the lemon law they dont have to . he complained to me so im complaining to you . The sals man was Jon Mesawich . the overall service sucks Im glad Im not gonna buy a car or truck from you .
Ad sleaus the service was tremendous
No pressure sales staff. Easy to do business with.
The,r a good Ford dealer
Honest people, old fashion in a good way.
Great service staff. Very friendky.
Picked up some plow parts. Not a Ford fan but the service department has always been top notch here when I did own a Ford.
Great experience in the parts department
Perfect as always !!!Thank you
They suck I left my truck for 5 days I didnt do anything does disconnect the battery I can do that too poor service oh and they say if its happening again just come back ok no thx
Decent dealership
Friendly courteous.
Second-generation Ford dealer
Nice service
For an oil change
Great
Loved it