Great customer service from both associates i had contact with today very knowledgeable and went out of their way to resolve the problem I had with my phone.
I originally went to a cricket store in north Providence (as I was there for work) to switch my service and they pretty much gave up on me because there was an extra step that required them to call my provider to get the number released and they didn’t really make me feel welcome. The employees at this store were very friendly,helpful and welcoming and took all the extra steps to make sure my number was ported and even waited on hold for a while to do so. Had a problem with my data not working after I switched and they fixed that too. A+++
I went to cricket today and meant shania and angel amd edwin. Shania was so helpful and wonderful she helped me with everything and helped me with saving me money and got me all my accessories with both my new phones stylo 6s. I didnt just leave happy i left ecstatic. They were absolutely wonderful there i left my other company to switch to them and im so happy i did it was a great time and if you come here to you wint be disappointed. Just come right in and they will make you right at home and u will leave with a new phone and money still in ur pocket and hey who knows maybe you will leave with some new friends like me take my word for it dont delay come by today
Christian the store manager was great, a real pleasure to deal with. He was very through and professional.Give him a big fat raise.
Best customer service, the other Cricket store in the park st was horrible and Max and everyone else there helped me so much.
Great job!!! Carlos for the umpteenth time fixed my ph. Problem. He is awesome. Always helpful and really knows his stuff. Wish all retail stores treated me this way. Thanks Carlos Rodriguez in West Hartford.
Angel helped me and I was amazed by the customer service skills
Good phone selections. DHE was my sales associate who was very pleasant to work with. we faced some challenges from my previous phone carrier and he was awesome at sorting everything out.
They didnt let me start experiencing cricket,but I paid. Sim card dont work they say Im hit!🤔🙄😢
Lenny provided excellent service! He was professional, knowledgeable and efficient. We had a very positive experience and were well taken care of.
Very helpful. A friend bought her first phone and Lennie explained it to her and helped set up her phone
Great
Great customer service as well as a great value
Great service they helped us a lot. Employee was very friendly.
The staff was excellent real customer service
Ive had two phone chargers break in the past few months. But they dont give you credit even if its one day after their thirty day return policy.
Very helpful very polite very knowledgeable
Long waiting time. No good customer service. Executive doesnt seem to know his work!
Very helpful
Great Staff Great Service
Customer service
It was good
Horrible management
Best service and great signal