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Cricket Wireless Authorized Retailer
1022 New Britain Ave, West Hartford, CT 06110, United States
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Cricket Wireless Authorized Retailer

Comments
Do
Review №1

Great customer service from both associates i had contact with today very knowledgeable and went out of their way to resolve the problem I had with my phone.

Be
Review №2

Kerry was a great help when I switched my service today. I am looking forward to a smaller monthly bill with unlimited data and hotspot on all of my lines to boot!!!

To
Review №3

I originally went to a cricket store in north Providence (as I was there for work) to switch my service and they pretty much gave up on me because there was an extra step that required them to call my provider to get the number released and they didn’t really make me feel welcome. The employees at this store were very friendly,helpful and welcoming and took all the extra steps to make sure my number was ported and even waited on hold for a while to do so. Had a problem with my data not working after I switched and they fixed that too. A+++

Re
Review №4

I went to cricket today and meant shania and angel amd edwin. Shania was so helpful and wonderful she helped me with everything and helped me with saving me money and got me all my accessories with both my new phones stylo 6s. I didnt just leave happy i left ecstatic. They were absolutely wonderful there i left my other company to switch to them and im so happy i did it was a great time and if you come here to you wint be disappointed. Just come right in and they will make you right at home and u will leave with a new phone and money still in ur pocket and hey who knows maybe you will leave with some new friends like me take my word for it dont delay come by today

Sc
Review №5

Christian the store manager was great, a real pleasure to deal with. He was very through and professional.Give him a big fat raise.

Yc
Review №6

Best customer service, the other Cricket store in the park st was horrible and Max and everyone else there helped me so much.

Er
Review №7

Great job!!! Carlos for the umpteenth time fixed my ph. Problem. He is awesome. Always helpful and really knows his stuff. Wish all retail stores treated me this way. Thanks Carlos Rodriguez in West Hartford.

ti
Review №8

Angel helped me and I was amazed by the customer service skills

Ka
Review №9

Good phone selections. DHE was my sales associate who was very pleasant to work with. we faced some challenges from my previous phone carrier and he was awesome at sorting everything out.

D
Review №10

They didnt let me start experiencing cricket,but I paid. Sim card dont work they say Im hit!🤔🙄😢

La
Review №11

Lenny provided excellent service! He was professional, knowledgeable and efficient. We had a very positive experience and were well taken care of.

do
Review №12

Very helpful. A friend bought her first phone and Lennie explained it to her and helped set up her phone

Ro
Review №13

Great

Ed
Review №14

Great customer service as well as a great value

Co
Review №15

Great service they helped us a lot. Employee was very friendly.

Ma
Review №16

The staff was excellent real customer service

Ka
Review №17

Ive had two phone chargers break in the past few months. But they dont give you credit even if its one day after their thirty day return policy.

Pa
Review №18

Very helpful very polite very knowledgeable

Va
Review №19

Long waiting time. No good customer service. Executive doesnt seem to know his work!

R
Review №20

Very helpful

Le
Review №21

Great Staff Great Service

T.
Review №22

Customer service

Ma
Review №23

It was good

An
Review №24

Horrible management

Ko
Review №25

Best service and great signal

Information
12 Photos
25 Comments
4.5 Rating
  • Address:1022 New Britain Ave, West Hartford, CT 06110, United States
  • Site:https://cricketwireless.com/stores/ll/US/CT/West-Hartford/1022-New-Britain-Ave
  • Phone:+1 860-461-7396
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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