Love this vape shop! Carlos is the man if you want an awesome service.

Carlos is the best!! He helped me choose my products fast and I was able to walk in and out no issues. I definitely recommend coming here and asking him for any help. He is so kind and knowledgeable. Awesome customer service skills!

Great Experience every time. Both Carlos and Stephanie the manager where spectacular. They answered all my questions when I switched from disposable to a mod device. Will be recommending to all my vapor friends

Great experience at the location yesterday. Both Carlos and Stephanie were very patient and kind when attending and answering all my cbd questions. Will be recommending to my family and friends.

Carlos was extremely helpful in helping me choose a product that I would ultimately end up using on daily basis. He was knowledgeable, attentive, and knew exactly what to suggest. Thank you Carlos, I am now a happy vaper. Will see me again very soon when I need a refill.

Literally all the staff here is incredibly helpful. Will go out of their way to accommodate you, especially Carlos!! Go to vape shop even if there are ones closer by. Never had a bad experience c: great selection too!

They helped me figure out what CBD would work best for my anxiety at work. Friendliest customer service I’ve had in a while. And a fun clean vibe.

Nice selection of stuff and decent prices too. Love going in and seeing Steph. She always gives me the best recommendations.

I’ve come to this location twice before. Both times my experience has been absolutely wonderful. Carlos the associate that works here is very knowledgeable and extremely helpful I will definitely be coming back again. And will also for my friends to come here

Carlos and Stephanie are very knowledgeable and friendly. Great service and fair prices!

This place is great. I have been coming here for years and am a loyal customer. The staff is knowledge and friendly, especially Steph!

Stephanie has been nothing but wonderful and has helped me and everything I needed this is one of the best spots for buying any nicotine products in West Hartford

Roberto was great at helping me find what I needed. I always love coming into this shop

Just bought the Vaporesso Xros Stephanie and Carlos were very patient in explaining the device to me as a new vapor. I will be coming again for all my needs.

The best vape place around here. Its my go to spot 💯 👍

Tagged along with some friends today, not really intending to buy. But my girls keep suggesting I switch to vapes. While Im not ready to commit to a full device kit yet I did get some much needed education about them, as well as picked up a few Glamee Beer disposables to get my feet wet (strawberry watermelon is my FAV!). So heres to the start of my vape journey. When I am ready to graduate and buy a mod kit I will TOTALLY be going back to talk to Steph or Carlos, they were SUPER informative.

Stephanie is awesome great service to guests.....come visit they have the best

Carlos is THE best! The sweetest most professional person. Going to buy merchandise here is always a joy!! Hes an angel. The world needs more ppl like Carlos. :)

Steph was really wonderful to work with and had great recommendations!

Always a pleasure, best vapes in town! They are the real deal ‼️

Stephanie was wonderful. Great help

True quality vapes, all legit, best place to shop, smoke with confidence 💯

Super sweet worker!! Love the atmosphere!:)

I love coming here!! Steph is amazing, knows all her stuff and is always happy and quick to help!!! No other place I’d go to for my vapor supplies.

I come into this store about twice a week in which I am disappointed in their selection of disposables almost every time I come in. Management really has to get their stuff together and stock up on more inventory weekly. It is the same thing every single time I come into this store! Employees are great and awesome people but management is slacking big time. Please fix this...

Walked in didn’t even know if they’re gonna be open up but they were steph is amazing I love her 100% took care of me highly recommend to all my friends and family grandma will be happy

Very helpful and friendly staff 😊

Danny and Stephanie pointed me towards a flavor, I had the opportunity to smell it as well, it was the first one he chose for me, and it was absolutely amazing. I knew I was going to love it immediately after tasting it from my own vape. Great shop great employees. Ill be back as soon as I need more.

First thing I have noticed was the immaculate condition of the store upon walking in. Music choices heat,Steph has great service and gets me the best flavors.

Cameron is super helpful! Definitely will come back soon :)))

Amazing store to get the best juice and disposables !

Store is clean and everytime I come in I get honest guidance about products. Steph is also great and knows her products.

A delight in the quaint old town of West Hartford, CT. Was blown away by a vape shop in the middle of town square. Fantastic staff, great products and awesome pricing. Cant beat that

Always a pleasure, 4 years and keep coming back, steph is always a pleasure to be checked out by her :) 10/10 would recommend!!

Very friendly and helpful. Nice shop!

I never really write reviews unless a store truly takes care of me and Artisan Vapor truly cares about their customers. Danny worked with me for about 25 minutes trying to help me decide which salt nicotine device to purchase. I am very stubborn and like what I like so it is hard for me to move away from my usual device to a new one but Danny worked with me until I was able come to a decision and truly took care of me. I had talked to him on the phone to begin with and told him about the issue with my current vape and by the time I arrived at the store he already had researched my vape and figured out what new device would best suit me, and had a few options all ready to show to me. The customer service is unmatched to almost any other store I’ve been too. This will become my regular store from now on.

Great store, Carlos gave great customer service!!

Management is horrible: I bought two disposal vapes and used one until its gone. Then I opened up the second one and its defective. So Im thinking,ok theyre just going to give me a new one since this brand new $20 disposal vape is defective right out of the package. NOPE! The manager says theres nothing they can do. So in the end I paid for something that doesnt work. Correct me if I am wrong, most places exchange or give you a credit for a detective item? This is total BS. Obviously theyre willing to lose a customer over $20.

Artisan Vapor only has the best staff and most friendly atmosphere

Staff are nice, good prices, premium quality ejuice, several flavors, Id highly recommendA+++

Steph is extraordinarily kind, wise, and beautiful!

Artisans is a great spot. To pick up all your vaping needs. Customer service is excellent. And a pleasant invirment. Prices are a bit high. But nothing jaw dropping. Highly recommend it.

I recently moved to the area & needed to find a local vape shop. Happily I came across Artisan Vape in West Hartford. The shop is clean & pleasant, with a nice layout & overall warm atmosphere. I find the staff to be super friendly & willing to take the time to answer any questions. Most recently, Mitch was able to help me out with finding a great new juice. He was very knowledgeable, & although Im new to the shop he really went out of his way to lookout for me. The only reason Im not giving them 5stars is this is my experience after only a few visits. If they continue to offer the same level of service in future visits, itll be 5 stars all the way.

Great experience. Cameron is the best and super helpful, knows his stuff. Small selection but all quality, they want you to have the best stuff and are super nice.

Great vapes and you will find exactly what u want.

I love this location! Fantastic staff! Roberto provides World Class Service!

Danny was extremely helpful, super patient, and knowledgeable. the location is clean.

This place is by far the best vape shop Ive been to in a long time. They were knowledgeable and very polite. Cameron the manager was especially helpful and answers all the questions I had. If you arent coming here you need to switch vape shops and start coming here.

Top notch customer service. They have a huge variety of hardware and have everything from beginner set ups to more advanced stuff. The employees always make sure that you are happy with your purchase. They have huge selection of juices as well. The prices are affordable too. Can’t recommend this place enough!

This might be one of the worst shopping experience I have ever had. The customer service alone was awful I believe his name was josh or Jason was very rude and disrespectful didnt answer any of my questions and spoke down to me and did nothing but try and upsell me when I repeatedly told him what I wanted.

This is a great place to come. It is very clean. Cameron was very helpful and knowledgeable about the product

Shop had a big selection. Nicole was extremely knowledgeable and helped me learn everything from the basics of my device to the advanced stuff. I definitely would recommend this place to anyone who actually wants their products and how they work explained to them before they walk out the door.

Great customer service! Thanks Mitch and Rachael for educating us and giving us great customer service! Well definitely be back.

Went in on the first day and can’t believe I got everything I wanted, I WILL be back and great service ! Thank you caneron ! Thanks for all the help

Uh... so so so expensive. Expect to pay about 25% more on average than you normally would. Also incredibly slim selection of juice in general, even more pathetic selection of salt juice.Dudes who were working there were super nice though, otherwise I’d give it 1 star.

Check these guys out Cameron thoroughly walk me through the different types and grade of cbd, I needed that.

Great place and good prices for juice. Kyle and Noah are the people to see, they were very helpful finding the best section to fit my needs and taste. Go down there and see for yourself!

Nicole was awesome!!!!!! She set me up with new EVERYTHING. She went through all the possible options until I was happy with a setup. She spent the time with me to show me how to work everything and set it all up. Great customer service. I highly recommend Artisan!

Love this shop! So many different flavors and you can try them out before buying. Nicole helped me pick out a new flavor today. She was quick at realizing what kind of flavor I was looking for and very helpful

Very efficient service & a vast knowledge of products!! Amazing customer service from Mitch!

Cameron was super helpful. In & out in a few minutes with a new rig & plenty of liquid. Thanks guys Ill be back!

This is my favorite Vape shop thanks to Cameron, he was very patient with me & dealt with all 50 of my questions, he also took the time to teach me how to set up my mod & teach me about battery safety ! Anyone who needs to quit smoking or just needs a new setup should definitely stop by & visit when Cameron’s in.

Cameron and Mitch were great. I tend to sniff almost everything on the wall whenever I go someplace new, and these guys were more than happy to help me find what to try next.

Cameron was really helpful, and really good at explaining everything about the vape and the juices. Highly recommend

Super helpful and very knowledgeable. Cameron was wicked nice and friendly and great experience !!!

Love coming back here. The place is super vibes. The staff is great and Mitch was very helpful.

It pains me to write this because I really want to like this place, great vibe, great selection, cool employees who are helpful.... its just that unfortunately this place is way overpriced, on the order of 30% or more. This stuff is expensive as it is (especially if you are looking for CBD). Its in great location, no doubt but for me its just not worth the hefty premium. (sorry guys)

Finally decided to stop in Artisan and check out vaping. Spent some time with Nicole who was very helpful. She explained my options and suggested some flavors to start me out on my quest to stop smoking cigarettes after 40 years. She was real cool and spent time showing me how to go about using the device I chose. Great place.

Great place to do business. The guy who works there knows everything there is to know about vaping. Classy place with a nice selection of everything and great prices too! Highly recommend Artisan. 5 stars.

Artisan Vapor Company is the absolute best around. They have every flavor vape juice in tester tanks that you can try before you buy and I mean EVERY flavor. They also have the absolute best customer service around. Prices are average. But the experience is priceless, nice relaxing environment while you try the many different flavors. Flat out awesome!!!!

Very knowledgable staff and always has recommendations..will continue to come back

I would tell you this. They have the best prices on all products. Great customer service and amazing set up. I am really happy that I found this shop. They do lack some products at times but over all they do a good job on keeping stock on liquids and newest mods. My go to shop. I tell yall guys. Give them a try and you wont be disappointed

I went into Artisan for the first time today and had the pleasure of dealing with Nicole. It was a great experience, she was extremely helpful! Her amount of product knowledge was incredible, She was able to answer all my questions. Im definitely going to be returning in the future.

Awesome environment and a great selection! I decided to quit smoking, again, and had been to many different places around the state... but this was by far the best! Tim was awesome.. super helpful and taught me everything I need to know and set everything up for me.. thank you!!!!

Visited the store in West Hartford and met Tom. I was there for replacement coils and juice and Tom was amazing. Very helpful and knowledgeable. definitely coming back again.

Awesome place. With the mass ban they really helped me out. And they have a great selection and updated selection.

Nothing but professionalism. I walked in and was immediately welcomed by the gentleman behind the counter. I went there looking to purchase a new Mod/Tank and got the exact one I was looking for. I also purchased one of my favorite juices that I thought I could only order online. Great atmosphere, product selection, and staff. Plus its located in one of the nicest if not the nicest part of West Hartford. 5 stars from me!

I come to Artisan often and the whole staff is great. I see Nicole in there more often than the other employees and she really knows how to take care of you. Very friendly, could not recommend this store enough!

Very knowledgeable staff, Ive been to many Vape stores this one stands out to me!!

Super smooth and easy lil shop. Great help from Mitch. Thanks ⚡️

Showed up looking to fix/replace my box mod. Julia stayed open late to make sure that I found what I needed. Top notch customer service!

I have been coming to Arisan Vapor when I was in town . Now because of the quality and quantity of their items I actually travel just to come here and then make my shopping around their store. Tom is one of the employees that works at Artisan and is full of knowledge and always willing to help so if he’s in the building I suggest you ask for him good luck baby have fun..Sarah

This is the Starbucks of Vape shops. Was able to try several flavors before landing on the perfect one. Very friendly and knowledgeable. Great selection too!! Ill go again and again. Highly recommend

Great service, huge selection, great people! Highly recommend!!!

I have been going to this store since it opened in West Hartford. It is literally around the corner from my work. I have been to many other vapor stores since I started vaping when I quit smoking and none of the other stores even come close to this one. The store is clean and inviting and the choices of products are endless!! There is one specific employee there who I love to deal with, he is pleasant, knowledgeable and very helpful. I trust him and enjoy spending time there when I need more products. His name is John and I wish everyone I have to deal with in a retail store was as nice as he is. Always a great experience!!

I had a great experience at this location and I would definitely recommend all my friends to go. I always go around to different stores to shop around and try out different juices and things along those lines. My experience at artisan is they are one of the best that Ive gone to in a long time, very knowledgeable staff. Shout out to Tim for helping me find juices and educating me on the different types of mods that are available and making my experience there at artisan Vape a great one.

I come to this shop most often because it is nearby, and I almost always enjoy the vibe of the place. There is almost always more than one or two customers or friends of the clerk hanging around, and as someone who is fairly new to building coils and all that, somebody is there to offer helpful advice. The prices are on par with most vape shops in the area, but obviously not as kind as online. I like their rewards program, and they have a nice selection of juices and other wares.Come around if you are in the West Hartford area, or just wondering around West Hartford Center.

Nice coustomer service this guy named mitch help so well

Always a great experience going to this store. 10/10 recommend

Great staff very friendly and knowledgeable Mitch was very helpful Cam the manager was nice and Roberto was very helpful as well

Variety of flavors fantastic Labor Day sale

Nicole spent over an hour with me helping me set up a drip system for the first time, went over everything with me, showed me how to clean it and replace the cotton etc. She went well above and beyond the call of duty! This place is always great and there’s no stupid questions here, which is much appreciated. Cheers to Artisan Vapor Co

Great shop. Plenty of selection to choose from and great help from Tom! Will definitely be coming back!

Very helpful with information about vape systems and they are very helpful with information about vaping and how to set up the vape and very nice

My experience at artisan was truly a trip of much worth. mike was very helpful and complying. and made sure i got a great deal and truly satisfied. i truly recommenced him to anyone that wants to know more.

Probably my favorite location...shout out to Cameron for the quality customer service!

Greg greeted us with a warm welcome. He was very helpful and used his own personal experience to help us choose the best juice. He also recommended a sale item that helped us purchase a product we wanted for a great price. Number one vape spot!

Braedon and Nicole gave me exceptional service. I came in with a few questions about a few things I was not fully educated on and they were more than helpful without coming across as pushy. Highly recommend their customer service.

Good selection always. Very helpful staff.

Great customer Service, Braedon was able to help me get started on a new device right away! Treated me with respect and dignity. I recommend seeing him when hes on shift!