Today was my first time at this office and it was amazing!! I took my son in for some new glasses. The girl at the front.. sorry dont remember her name was so sweet and very helpful. The office was very clean too! I would highly recommend this office!
I definitely recommend this practice.Beginning with the office staff. They are very pleasant, professional and courteous. They answer the phones and respond to messages promptly.I saw Dr. Quintyne and was very pleased with this Doctor. She is very pleasant and professional. She listens and takes the time to explain. It was my best eye exam.
I enjoyed my experience as a patient. The staff is amazing. I met with 3 different staff members excluding the doctor and they each provided exceptional customer service. Their equipment is up to date and the Dr. is profesional, friendly and provides high quality care. I would highly recommend this office. Thank you for providing such magnificent service!
Be careful coming to this office if you have insurance. I was not told that this is considered a premium office and therefore would be more expensive, when I got there and asked how much my appointment would cost I was told a price which I agreed to. After the appointment when I went to pay the price was almost $100 more than I was told before starting. I was getting contacts and asked for an extra week of trials before making my decision and was rudely threatened that I would have to pay for any more. Once I chose which brand I wanted to order they quoted me over $1000 WITH my insurance for my contacts. This place is a joke, and WAY over charging. I checked my insurance EOB and can see that they ILLEGALLY collected more than they should have. Front desk staff is also extremely rude and disrespectful. Avoid this place if you can.
My first time here was today and let me just say it was an amazing experience. The Dr. was great and the lovely ladies at the front desk were so sweet as well. The place was clean, calm, the music was cool and overall I felt comfortable. 😊
Premier Eye Center is excellent!! My experience from the initial call until I received my much needed glasses was seamless. They do exactly as they say they will which is a rare thing these days!! Thank you Premier!!!
My son and I were seen by Dr. Quintyne at the West Palm Beach office and we were very pleased and satisfied by her professionalism and thorough examination.She felt very comfortable with her.
Been coming here for a few years now. Ever since my son started needing glasses. They always take great care of us and are so patient. My son, now 9, just got a new script for lenses and hopefully this will be the last but if it isnt, we know to come here. Also love that you can text them pretty much anytime day or night and someone always gets back to you. We love you ladies. Thank you for making Christophers and my eyeglass period an easy period.
Great staff- efficient but pleasant. Thorough exam.
Always a pleasure coming here. The staff are professional and courteous, kind and helpful. The office is clean and organized. Prices competitive and selection is good too.
I’ve been coming to this eye center since 2019 and I love it. Front desk receptionist is very friendly! They have very chic and trendy glasses. One of the girls Karla is the absolute best! She’s super friendly, patient and always knows what I’m looking for.
First time going here and I had a very pleasant experience. From the moment, I walked in the receptionist Michelle was very nice. Emily was a sweetheart doing my pre examination. Dr. Quintyne was very professional made sure I was comfortable with my contacts before I left. Carla was a delight to work with when it came to finding the perfect frame for me! She didn’t stop looking for frames till we found the perfect fit.
Friendly, fast and efficient. Great selection of frames also.
Very professional, knowledgeable, friendly, and nice environment. I highly recommend them!!
This place is amazing because of its golden team! They are super friendly staff that genuinely cares. Carla, Fanny, Emma, and Esminda always offer a smile and are very efficient. My family and I always have pleasant visits there. They are great with kids and also speak Spanish, which was appreciated, especially for my parents. The office is spotless clean and the doctors are very knowledgeable. Great experience!
The visit was for my children both under 10. The staff was very nice and patient with them.
The staff at premiere eye center in WPB are very friendly, professional, they treat me with such care. Dr. Steve was very good at explaining everything, took the time to address any concerns that I had. I really like my experience and would recommend this place to all my friends and family.
Great staff who are very kind and friendly. I was taken in right away for my appointment and everything was explained thoroughly. I met Dr. Baker for the first time & I absolutely love her! So happy I found Premier!
Excellent service, professional staff & doctor. I forgot the womans name but her desk was on the far left when walking in - she was my rep. Very knowledgeable and friendly
Doctor and staff were very nice, professional, and helpful in assessing my vision. I have IOL lense inserts, and she explained clearly the effects and what I needed to regain my 20/20 vision.
Everyone there was very nice and helpful. Great customer service and experience
Everyone was professionalAnd very knowledgeable. The doctor was so down to earth, I loved it. Thank you.
This place is amazing we received good quality eye care. Wonderful assistants and clean atmosphere. We received nice eyeglasses. We are very pleased with our experience!
Always great every visit everyone is always nice great service understanding always in and out very clean and professional.
Upon entering the office we were treated as if family started with receptionist very pleasant then to the young lady running the tests to the doctor himself very straight forward and giving multiple paths that could be taken and lastly the young lady measuring us for new glasses GOOD JOB TO ALL. Follow up visit today was another great visit GREAT JOB. Had emergency issue out of state called to let know Id had to schedule another date very understanding to call after March 20
Very efficient, profesional, nice staff and providers, I highly recommend this practice .
Great experience. Even with a slight hiccup of my appointment they still helped fit me in. A really sweet group of folks who just want to help.
The staff was efficient, sweet and very helpful. Dr Kehoe was smart, informative, efficient and very kind. Best experience I have ever had during an eye exam and glasses purchase.
Absolutely wonderful people!!! I called for a second opinion because I was having complications with my vision. After, another doctor told me I only needed new contacts Doctor Allison noticed it was a deeper issue an advised me to go see a neurologist in the ER. That care, concern and attention to detail saved my life as it was a deeper issue I did not know about. Thank you Doctor Allison!!! I am forever grateful❤
I have been going to the west palm beach office for over 10 years. Amazing service. Highly recommended
Very nice and professional stuff. Office clean and comfortable with a very convenient location. I would definitely recommend them to anyone.
This is an amazing place good costumer service everyone was so patient and provided the best care.
Great experience, I haven’t been to an eye Doctor in over 25 years, and I know it was time, the office staff was very welcoming and knowledgeable, the Optometrist took time and explained in detail, what was to be expected. The optician who helped us with the ordering of our glasses, explained the lenses that we needed so we could understand our issues and that made cense for our wellbeing land our pockets. I’m glad my son recommended Premier Eye Center, on Forest Hill Blvd.
Front desk girl and eye doctor are nice and pleasant. Clinic seating area and air condition was perfect. Bathroom was also good.
The staff were all super friendly, helpful and delivered expedient service. The equipment was both modern and efficient! I really appreciated not having to have my eyes be dilated 🤣
I am always a little apprehensive about going to new places for healthcare especially being new to different area. From the initial phone call to the visit to getting my glasses and prescription sunglasses, everything went great! The staff is very friendly and knowledgeable about the products and services that they are offer. On the other side, I can finally see! The headaches trying to do my work in front of monitors for 12 hours at a time have lessened!! I definitely recommend this place!!! A+++++
Lovely office environment friendly professional staff great experience during eye exam. Would recommend
I had the best help from beginning to end! My glasses turned out beautiful! I’m so happy and my eyes feel better! Thank you Premier Eye Center!
The doctor and her staff were incredibly friendly. They made me feel comfortable through every step of my eye exam, and I was able to get a discount on the frames I picked out for my glasses when I presented a business card that an acquaintance gave me. The staff member who helped me pick out my frames was incredibly helpful and patient with me and allowed me to take my time picking out the right frames. I was able to make two payments on the eye exam and the glasses; it made it a little easier for me to budget everything in over a period of time and it was much easier on my wallet as someone paying out of pocket. My glasses were ready in just five days after my eye exam. I had an overall amazing experience. Im so happy that Premier Eye Center was located conveniently close by because--while I went in for convenience--I received great service.
Great place.Nice people. Great doctor.
There are sure some confusing things with insurance and these people went over the top to help me understand and were very patient with me, give exceptional care, and were not pushy so I will return! I really enjoyed that they can do a better service without even dilating the eyes.Update: When my insurance informed me that the glasses i was requesting were 100% covered i discussed this with the staff. The insurance stated that Premier needed to contact them if they were having a problem with payment... Premier has been poor with follow up communication with me that was requested by me. It has been a few weeks and the glasses still havent been ordered.-2*Update again:I think its been over a month! I left a phone message with hopes they would call me back. Within 5 minutes I received a call back still no progress but they said they would escalate it to their billing department who hopefully would resolve it and I could finally have my glasses ordered. As long as they resolve it quickly i wont knock down to 1 star. (I would hate to since initial experience started 5 stars)Update final: within the day Billing called me and specifically told me what to ask my provider for... Progressive lenses arent covered, if i have lines they are. The staff was totally correct and i see why they tell you up front. Would be 5 stars if they called me back 2 weeks ago.
I came in today because I have been having really bad headaches, dry burning eyes and sensitivity to light. Once I walked in I was greeted by Natalie a very welcoming and knowledgeable technician. She explained each exam she performed on my eyes, was very patient and understanding of each of my questions. Then I was examined by Dr. Murray. Dr. Murray lap a very knowledgeable professional took her time to assur my vision exam went smoothly. She helped me understand why I had been suffering from bad headaches, dry burning eyes and sensitivity to light. Turns out I have been wearing glasses with too strong of a prescription. My eyes have been over working themselves with my old glass.My issues could have been avoided if I was given the right perception by my previous optometrists. Thank goodness Dr. Murray and her technicians were able to BETTER assist me. This was a great 1st visit. Definitely won’t be my last.
Excellent service, great staff and no delays during service. No complaints at all. Thank you
I believe Premier Eye Care Center WPB is the best eye care center out there!!! Dr Murray was so good and so caring. Their prices are reasonable and they are good people!! They are now my eye care center of choice - I actually look forward to going back!!
THE BEST TEAM IN WEST PALM EVER!!!! My exam was thorough and informative! the tech was friendly and explained step by step process.The lens specialist was very detailed and worked with me for frame and lenses selection, also gave me a great discount. Staff was all in all amazing and friendly. Doctor was fun and educational as well :)
I have been going to this eye center for several years now. The staff at the eye center are professional, courteous, and caring...youre not just a dollar sign to them, your eye health is very important to them. They will answer every question you have and there answers are not scripted responses. They have one particular employee that always goes way above and beyond the call of duty. This young lady, Sylvia, greets you as you enter and gets all the pertinent information needed to make your visit smooth and enjoyable. She is patient and very pleasant and is always smiling. Sylvia is an asset to this organization...she is your diamond in the rough. Thank you to all of you at the eye center for making feel like I am a family member not just someone off the street, as I am.
Great experience. Great communication.
The office is very clean. Staff is observing safe distancing guidelines and were attentive and professional.
Lovely place, good prices, sweet people!
Ms. Sylvia (the receptionist ) is very generous always have a smile on her face and greets you as you walk in the building. She gives off an warm and comfortable vibe. The service is great and fast. It would take atleast up to ten minutes with an appointment. The staff makes you feel comfortable and actually converses with you and makes you feel loved. Thats not even there job which makes it even better.👑💙😂
My family and I have been going to Premier Eye Center in West Palm Beach now for a few years and always receive excellent service. We all wear glasses or contacts and have been very happy with our exams and our vision! Exams are thorough and the staff is very nice as well!5/9/2017 update! I just recently picked up my new glasses from Premier Eye Center. With help from Leigh, I ended up getting the EyeZen lenses. I am just starting to enter the world of transition lenses and these are an easy way to start! I have worn glasses since I was 5, and I also wear contacts. These lenses are great. I did not even feel like I needed to adjust to them; no awkward looking up and down to find the right spot on the lenses. Also noticed something interesting - occasionally certain things that I look at on my phone or computer almost seem to slightly pop out - like they are 3D. Nothing distracting at all. Probably something to do with the blue filter in the lenses... in any case, just something that I noticed! As always, Leigh was super helpful in helping me pick out what was best for me!
Wrost experiences ever
Very friendly, professional service.Highly recommend
Everyone there was so sweet,Kind very professional I didn’t feel Intimidated at all I would definitely recommend them to my friends & family!!!I know I’m not going to another Dr....Sylvia Patrick
Staff very friendly and informational i was very pleased with my visit.
I couldnt begin to explain how thankful I am to have gone here today. Waking up unable to see, they fit me in right away and did everything they could to get my cost down and eyes fixed. Not only was everyone sweet and wonderful, but they even helped me get a cheaper prescription when the original ended up being $100. You ladies are wonderful!
I went to my appointment feeling apprehensive about my failing eyesight and left relieved and excited about being able to see clearly again. The staff was friendly, knowledgeable and extremely helpful. I highly recommend Premier Eye Center.
Silva was extremely nice and made me feel at home. Lee was amazingly insightful and knowledgeable about the product. Everyone makes you feel like family. I love Premier Eye Center! :)
My interactions with Silvia at Premier Eye Center have left me feeling confident that my childrens eye care is taken care of professionally. She is always professional, courteous, and is knowledgeable about the products and services offered at Premiere Eye Center. I would recommend Premier Eye Center to friends and family.
The staff is super nice and so knowledgeable! Silvia at the front desk makes you feel so welcomed and at home when you arrive! I made such a great decision joining them as a patient.
As I walked into the office, I was greeted by Silvia with the biggest, warmest smile! I was attended quickly and the doctor and Lee were extremely helpful and understanding. Definitely coming back next year!
I bought a pair of EyeZen blue light blocking glasses on recommendation since I look at computer screens a lot. They have OptoMap retina scans here which were mentioned in the form you fill out, but I think I was a bit confused how I would get charged and I forgot to ask if my insurance covered it, though Im glad to know that the my scan results were good. Overall friendly staff and pretty good service.
The staff is very friendly and accommodating. Dr. Olivares is wonderful. She is knowledgeable, professional, and friendly. I have several vision problems. She spent time with me to ensure each of my issues was addressed and resolved. I am extremely pleased with the results of my visit.
Very pleasant office staff is very friendly. Dr is awesome. I would recommend to everyone. Should have gone here a year ago
Great place for eyecare. Extremely professional. Dr. Murray is a highly competent optometric physician, Carla is very knowledgeable about eyeglasses and the whole staff is friendly and courteous.
I won’t recommend.
Silvia is the best! ❤️ The doctor are amazing! Love how theyre bilingual. Ive been a patient for years, wouldnt change them for the nothing!
Very good experience staff and doctor are excellent and extremely helpful and really take the time out to make sure you understand everything thanks
I received superb treatment at the West Palm Beach office of Premier Eye Center. Dr. McLin was extremely professional and patient in explaining the results of my exam. Lee, Silvia and Dominique were truly accommodating answering all questions relative to insurance coverage and frame/lens details. It was a pleasure being served by such fantastic people.Ricardo Machín
Very nice & friendly staff. Patient while making selection for frames and very willing to answer any questions regarding concerns about frames, lenses, etc. Thank you!
Ive gone to a number of optometrists in west palm and this was the best experience i had. The wait was very short, got a lot of personalized attention and Dr. Olivares got me into a better pair of contacts that fit much better. Will now be my go to eye doctor.
I am very happy I found this eye center! They’re so professional and helpful! They have my business for life!!!!
My children are seen at the West Palm Beach Office. They have excellent customer service Sylvia is the best. They changed my insurance and I pay extra because they are the best.
All the staff was so nice and helpful. I love coming here. Everything was quick and easy !
Re: the Forest Hill Blvd. location, it was the worst, disorganized experience I have had in the medical field. The exam was fine. The lady selling me the frame and type of glasses I would need was horrible. I spent so long there and she kept trying to talk me into progressive lenses. I told her this would be my first pair of glasses and I did not really want them. She also told me my ins. was not very good and was quoting me around $400 with really cheap looking frames. I left without buying and very unhappy. I went to Target Optical a few days later, and was done within a 1/2 hr with Dolce & Gabanna frames for a total of $60. The target rep. said I had really good ins. Premier Eye Frame really was just plain bad.
I would give 0 stars if I could. I feel unfairley slighted. Be cuatious of their sales department. I felt like they were really pushy and they say all sales final and even if you were charged anything they try to say all charges final, too.
This facility is great!!! The staff is very nice and knowledgeable. I always leave there very satisfied with the service.
Whole staff was so good, I thought the first girl who did my preliminary exam was the doctor..
Excellent experience from the moment I got to the office until I was finished with my appointment.
Ive going to this office from a few years ago. Theyve always been consistent with quality service.
My experience was not bad at all its what you expect .....customer service was good no gimmicks....Im happy with my glasses
Nice staff and doctor is knowledgeable.
I told Carla that I was in a hurry and she got me in and out in 30 minutes!! Great staff, friendly doctors that explain everything thoroughly
Great service with really nice staff. I am happy I decided to get my contacts here.
They have nice people . They are patient. The attention that they give you is good too.
The staff is friendly and fun, and the service was professional and speedy. I felt in very good hands.
Had a very pleasant experience, all the staff were very friendly and well informed about eye care.
Silvia is very professional, friendly and very knowledgeable in her job. While waiting to be seen, she received a call from a patient who seems to be upset, silvia was so proper and patience while the lady was bitchin that even the lady calm down👍👍👍👏👏
I continue time after time to come back to premier vision of west palm beach. Always the best service. In and out in no time
This place I will recomend shes great very profecionales great staf I will go back to my eye exam very soon ....thank you blessings for doctor and staf.
All staff members are super friendly and very helpful.
Everyone was polite and helpful. My son loves the frames he found.
Very quick and easy experience. Staff is very friendly outgoing and engaging.
Just a great atmosphere, and an unbelievable staff that takes good care of you.
Very thorough and friendly team. Great experience.
Premier Eye Center in West Palm Beach puts the Premier back in eye care.Professional, courteous, efficient and fun staff will make your visit worth repeating.
I dnt know their names but they are all professional I love their since of humor they are very sweet n care for their customers I can see perfectly these 5 stars need to add 100 because they do a 100% work thanks from jaqunda williams💋💋💋💋💖💖💗
Love the doctor and the selection. They have the latest in eye testing equipment.