I have been to this location a few times before to purchase contact lenses when my shipment has been delayed. I never had a problem with legibility of my prescription and always received prompt and professional service. On this particular day, I went to pick up a box after calling to make sure they were in stock and available. The receptionist alleged that she could not read the number, when I told her it was clearly a 7, she went to consult with her colleagues who all agreed that it was in fact a 7, and not a 2 as she thought. She tried calling my doctor but they were closed for lunch. I could not wait as I was also during my break and had to return to work. I returned the next day, after I confirmed my doctor faxed a clearly legible copy of my prescription. The transaction took much longer than it has ever taken before as the same lady that turned me away was the one helping me this time also. She was clearly new and needed help with every step of the transaction, which is fine weve all been new at a job but its the fact that at this point Ive been there for 2 hours trying to get a $71 box of contacts. A few hours later I get a call from the same woman, acting all nice asking me if I paid for the contacts? I asked her what she meant since she was the one who took my card and handed me my receipt. She said it shows that the card didnt go through and there was a balance due. I told her that it did, and she indirectly asked me for my card number. Since I was at work, I called back in the evening and this very nice, polite and articulate man took my receipt number and assured me everything will be taken care of in the morning since the whole staff took off early and he was there by himself. This is the reason why I order online and avoid interacting with people.

The associates and doctors at this location are ALWAYS on point and pleasant!!I have been going to them for a while now and every visit is worth a 5 star rating. Their rates are the best around and I have been to other locations but the service here is unmatched !!

Excellent service, professional staff & doctor. I forgot the womans name but her desk was on the far left when walking in - she was my rep. Very knowledgeable and friendly. My glasses came in timely and the price was nearly half of what I paid in the past for the same prescription & glasses. Highly recommend.

Dr. Schroeder and staff were VERY professional and helpful. Everything was quick and easy. I will definitely be going back for all future eye exams and eye care neeeds.

$×}€×¢×we) 98Sosz As a littlesszss see

Dont bother calling.. no one will answer! Obviously customer service is a bother to them

Great

THE WORST !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DOCTOR OWNER WILL NOT SEE YOU HIDES IN BACK RATHER THAN SOLVE PROBLEMS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!MY $200 GLASSES ARE GARBAGE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!REPORTED TO BBB AND VA - ALSO, LAWYER TO TAKE CLAIM TO COURTSTAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!