I was in there 3 days ago and a young man named Eric helped me find a nice pair of ball shoes he really made my experience very good he definitely needs a raise
Customer service is great here and welcoming
Meh, nothing to look at. Save yourself the trip.
I had white Adidas shoe with the neon light pink and purple the lip was dirty and it was sold to me like that I brung the shoes back in and she tells me I cant get a refund cause it was dirty but she was going to give me a gift card or exchange whats the point in the gift card when im going to have to spend it on shoes anyway that I didnt want
Ide like to start off my saying that I’m pretty impressed with footlockers sneaker collection they have defiantly stepped their game up...Next I just want to thank the establishment for having a very helpful staff member I believe his name was Eric or something around those lines, regardless he was one of the most respectful, kind, helpful, and honest shoe attendants I’ve ever had the pleasure meeting and have assisting me. I purchased a pair of Nike Presto’s and I couldn’t be any happier with my choice that he assisted me in picking. I’m a REALTOR with Century 21 and if that man had his real estate license I would take him from footlocker and into my business because he understands the fundamentals of customer service. Unfortunately...I couldn’t say the same thing for the rest of the staff, but he definitely makes up for the rest. So kudos to him. Lastly id’e like to ask that you bring back the LeBron 17s because they are still a good pick up!!Thanks for my two cents.-Lorenzo C
In my opinion the store is pretty pricey.. Its my grandsons favorite shoe store. He picked out a nice pair of shoes. But if you get the grades and stay on the honor roll. I consider it a small price to pay.
Didnt have the shoes I needed in size
This store is trash they act like only small people buy shoes if you where a ten or bigger go somewhere else
Found what I needed, just wish they had things on sale lol
Extremely poor selection.. Horrible Customer Service.. Wouldnt recommend!!
The shoes are the great they got different stuff very outstanding
Horrible customer service. I asked about running shoes for low arches and plantar fasciitis and the white male employee told me it would be easier to cut my feet off. The other employee refused to answer any questions regarding the shoes. Just stood their staring at me. I will never purchase anything from this store. I believe their behavior was racially motivated.
I will not shop at the Footlocker Store inside of Westland Mall. They have charged me twice for a merchandise that I did not receive. I returned to the store to get the credit put back on my credit card. The employee said it is a corporate problem and that they are working on it. The employee had no idea when I would see this matter rectified although he remembered me shopping in the store.
The shoes are the great they got different stuff very outstanding
Good store!!!
Staff was helpful an knee to get shoes, nicely displayed.
5 words.... GLOW IN THE DARK SOCKS!
Nice store rude ass employee. Never will go back. Some people just ruin it.
Wont be buying shoes here. The lady working here right now acts like she cant help nobody. Guess its a racial thing.
Awesome selection. Great customer service.
Love this store has great customer service
Traditional gymshoe store. Plenty of shoes. Hefty pricetags.
Great spot for those retro jordans
Sold me 2 different size shoes.
Perfect shoes for my son
Dont have any shoes in the size you need. Everyone walking out with nothing. Why are they even open?
The heavyset white guy in there is so rude. I will never shop there ever!
Its the only one I go to
I dont like shoes
I think the prices are too high for the quality of shoes
Overpriced. Products lack quality.
Nice shoes
Love it
Typical shoe store
Expensive