It was ok the young ladys were very helpful
All time favorite store. Only place I will shop at...
Excellent service the manager Holly is absolutely awesome. Shes very patient, welcoming always and kind! Its such a pleasure shopping here at Journeys because of her wonderful customer service!!
Holly is the best sales associate in Westland mall!! I literally come here just to speak to her! Great personality!! Very friendly! I love her like a sister! Holly definitely deserves a raise!
We spend a lot of money there, so it must be good.
Horrible customer service. One of the female workers had gone back to check a shoe size for me and a friend. Took ten minutes for another girl to come out, and waltzing past us, she snobbishly spout over her shoulder, we dont have them. And went on her merry way. It happened so fast I almost wasnt sure she was talking to us. But she was. In her voice there was a clear attitude, and she sounded like we had over stayed our welcome and she wanted us gone. I took my money and my friend and left. Not going back to this Journeys store. The Payless at the end of the mall was much more accommodating and kind in terms of customer service. Itd be wise to spend your money there instead. You wont feel unwanted or judged by lowbrow, part-time, holiday season employees. Step up your customer service, Journeys.
Got the same exact Filas at champs for 30$ cheeper
Great shoes and prices. Helpful staff.
Shoes are pricey for my taste, but when there is a sale...you cant beat it. The staff is always friendly and helpful.
Helpful staff & there was a nice selection of shoes
Victorias secret needs to get more help stood in line 20 min to pay
A decent store with friendly staff.
Store associates were very nice and helpful
The workers will sell you shoes.
Went in to buy shoes today, the cashier was very rude. When I decline the offer to buy this shoe spray he told me well when your shoes are ruined in a week... I get that you have to push items but you should NEVER talk to a customer like that.
Great kids shoes
Overpriced, can order what I want online cheaper.
Will not shop here or any other journeys again had a horrible experience employees are rude and that is a shame because I have shopped there for years they dont even deserve one star..
Cute stuff
Super helpful
Great