If I can give zero stars I would. Very rude on the phone. Called to see if a technician could help me transfer data from one phone to another. Just get it started. Told me any idiot could do it. When I to speak a supervisor I was told they werent in. They told me to buy a Geek Squad subscription and go to Best Buy. I had a Geek Squad subscription, I went to Best Buy Northbrook and they couldnt have been nicer. After being an AT&T customer and stockholder for over 40 years. Im over them. Switching as soon as I can.
I had a great experience at this location. They had very professional and helpful staff. Jeffry & Puneet helped my family & I switch over from Sprint to AT&T, they took the time and explained all the new billing info and all things I needed to know for our new service. It was honestly such an easy, smooth switch. I highly recommend to see them if you are looking for a fast, easy switch!! Thanks guys!
The guys here are super friendly knowledgeable and efficient. Fun environment professional staff and nice storefront
Gorge the assistant manager was extremely helpful and professional. He took the time to explain everything very carefully, he was very patient and friendly. He really helped us get the best deal for my two upgrades. He showed great customer service skills, work ethics and made sure everything was done properly and to the point before we left the store. Thank you!
So happy we discovered this incredible store! We have gone in there multiple times and everyone that works there has been knowledgeable and helped us with all our needs! The GM, Puneet is the best!
They had my review deleted so i will post it again! I had the worst experience in this store ever! They promised an online deal and they never followed thru they are a bunch of kids who make promises and dont follow thru, Typical kid!!!!
Awesome service, guys there were very patient and help me with several problems I was having with my account very friendly very professional very nice, I recommend everybody to go there
In another at&t store we got treated really bad. But as soon as we got to this store they greeted us the worker that helped us was Elijah from the beginning he was really friendly and he helped us to do the upgrades and get the products that we needed. Thank you Elijah
Nice service.
Horrible service and name calling. Do not go to this one go to the one in Arlington Heights. its better and kinder
Great service soon as I Walked into the building! Puneet and Elijah went above an beyond taking care of me an setting me up with a great phone! Definitely take your business here without a doubt!
Puneet the store manager and Jeffrey are the guys to see! They are both so helpful and friendly! I walked in there fed up with Sprint and they gave me a deal I couldn’t refuse! They even shipped a phone to my college student in Colorado ... it was effortless on my part! My service is fantastic and no more dropped calls :)I’ve been telling all my friends and coworkers. Fantastic customer service and you’ve gained a customer for life!
Very helpful! The manager and Katie knows whats the best option for you. We got a great deal and credits! Thank you!
Great overall experience. I switched over from Tmobile and the at&t staff was very helpful and explained everything thoroughly. Very satisfied with the network, considerably faster than my previous carrier. Highly reccomend if you are looking for a new phone or better service!
Puneet and Jeffery are beyond awesome, the best ATT store in the Chicago land area! They know their products, recommend the best phone plan and devices for you, and are a 10 in customer service. Will never go to another store!!!
This is my second visit to this store and have dealt with Pita she is a delight and never to busy to answer all your questions. I was in there today with a problem with my Samsung Cloud account and she helped me with signing in and fixing the problem to its conclusion. You have a customer for life.
Jeffrey is a man thank you so much!
Always take good care of customers
Great service. Got 2 iphones and only had to pay the taxes.
Very great
Cool
Gorge Was The. Best !!!!!!!!!