I highly recommend going here for your next pair of glasses. They have a large selection, quick turnaround and are happy to help you pick out the best pair that works for you. I will be buying my next pair here.Side note: get the blue light filter lenses with the protection plan, well worth it.
I really like this place I mean everyone was super friendly and I brought my 7 personalities and we all agree that this is the best place to get glasses, plus being at the mall we had no wait times as the towns west mall is a ghost town. I was in and out under 30 min. So grab your weasel stomping boots and come get you some new glasses
This LensCrafters location does an excellent job on both product quality and customer service. Every employee at the store has the customer’s best interest at heart. I highly recommend this business!
Picking out glasses was made fast and simple. The associate was very helpful at assisting me in picking out a frame that was practical and stylish. Very good at explaining features and what my insurance covered and glasses arrived in a timely manner. I love my new glasses from here! I would highly recommend this location.
The young lady Alena who helped me was the best!! She was so sweet and helpful. Ten outta ten would definitely go back!
If you need glasses this is the place to go! They were super professional but still made me feel at home! Alena helped me when I was trying to choose some glasses and she made me feel great!
Friendly and helpful staff! Helped me pick out the perfect glasses and they were made and ready in under an hour! Highly recommend!
The service here is really good. Theres a pretty nice selection of frames and the staff is wonderful and knowledgeable.
The lady who helped me was very professional, attentive and had a smile. I would definitely go back for new glasses.
The staff here is amazing, everyone is so sweet and kind hearted. Especially Ms. Alena this girl was so sweet and helpful not to mention so patient. 10/10 will be back!
Tristan was very helpful in finding glasses for my wife. He knew exactly what would look good for her and found us a perfect fit.
Great experience! Have always purchased here. These people know what their doing! Loved on site lab ordered and picked up the same day!
Shoutout to Alena! Great help! Great store overall!
I get all my glasses here. Thank you for great service.
The store out west has excellent customer service. After dealing with an awful experience out east im so glad the Westside is so much better. Dont go out east.
Great customer service and beautiful frames to choose from!
Great service, selection and very knowable staff!!
Lacey was above and beyond. She made sure all of our needs were met. She was highly professional and answered all our questions. Thanks so much Lacey!!!
Always fast, friendly service! Only down side this time was that my representative never introduced herself and I wasnt informed that my glasses werent available for the one-hour option. Happy news they were expected in the following Monday and arrived that Thursday! The positive always outweigh the negative with this location, even with the slight hiccups I would still return (and still do) for all my lens care issues. THANK YOU!!!
It would have been nice to know up front before I paid for my glasses that it was going to take 2 weeks to get them.
The staff is helpful and friendly!
I had a good experience buying eyewear with Jeff a few months ago and with Cathy yesterday.
The sales person told me Tricare would give reimbursements...well, he was pretty sure. He wanted to make a sale. I called Tricare, and they do NOT reimburse for glasses. In November we will be able to choose vision coverage. I was very disappointed someone would exploit the armed forces to make a sale. They were over $200 more than the vision center on Fort Riley with less quality options. Very, very sad. Shame on you!
Staff was friendly and helpful
I would price compare first before buying glasses. My husband and I spent $958 out of pocket after insurance paid their portion. They made our glasses wrong and never called or texted us when our glasses were ready for pick up. It was over three weeks waiting for them. I was not satisfied with the quality or pricing so I returned my glasses for a full refund. My insurance company received their check (I was told they would not be reimbursed and my out of pocket money would be credited back on my credit card, but they never did that). Beware of your purchases and over pricing!
Yeah? NO..... brought our own frames in to have transition and polarized and AR lenses put in be 10 days and it cost 450 some odd dollars. Theyre out of their mind, ran right over to Sams Club $129 so factor in a Sams Club card and youre still at half the price. LensCrafters is a rip-off listen to their commercials all you want theyre scamming you.
Had been seeing them for a few years. Went somewhere else and found out they had my prescription wrong, had me in contacts that I needed a higher prescription for and never told me about it as well as charging me more for the contacts.Every time I went to order contacts the person who does the ordering “forgot” or was out and it would take a month to get them doneI will NEVER recommend them to anyone
Its my store for 10 years !!!Good!