Well I bought my first Toyota, which I love,with the promise from there finance person(which is no longer there) that I could come back in a year and refinance for a lower payment. I go back this year and no they cant do it... very disappointing.
Well run. In and out with a recall issue. We will buy our next car from them
Professionals they kept me informed thru the diagnostic process including the fee .thank you Matt for excellent service
I worked directly with Leigha and she helped me coordinate a radiator repair on my Highlander. Even though it was an unexpected expense, I felt that this dealership and Leigha specifically worked with me to get what was needed done.I was informed when the timeline changed due to staffing issues and appreciated the communication given.
Malloy Toyota is family owned and operated. The service shop is well run and follow-up by the various service representatives is good. Their work on our 2019 Toyota Sequoia has been very well done and completed on time. Service hours enable flexible availability. They support the local community through various charity programs. Recommended.
It was a great day. Bought a nice 2021 Toyota Tundra crew truck.
Should have fixed rims before purchase ..dont understand how much better Malloy Ford is so superior..but will continue with Malloy ford..kudos..Toyota 👎
My 1st time here for service. Excellent experience. Very thorough. Steve explained additional issues found. He provided superior customer service.
Ive taken my cars here for several years. The staff is friendly, helpful and extremely professional. Their prices are comparable to other shops in the area. I highly recommend them.
I went in for warranty related work to my Toyota Tacoma... they got me processed in right away gave me a free loaner car for the day it took to get to work done... good people.
Had my air bag replaced and what an awesome group of dedicated employees!!
This Service Center is hands down the best Service Center that Ive ever been to. Scheduling appointment online is easy. Rescheduling, they work with you. These guys in the shop dont miss anything and when they give you a time thats what time itll be. Its hard to find that at any shop.
Charged us for oil change that was covered by our Toyota Care Plus plan. Wouldnt replace malfunctioning jack. No shade anywhere or outside seating to avoid waiting room because of covid except employees smoking area with two chairs. Didnt have parts for recall, after it is stated on our appt and we called earlier.
Wonderful place to do businessHad a dead batteryThey took care of itWithin an hour
I cant speak for the sales dept although I imagine its not bad because I do have a friend that works in sales and hes good people. In regards to the service dept theyre great especially Matt Brooks, I brought my Tacoma in for some warranty and recall work and believe it or not they took better care of me than fricking corporate did, which is usually the opposite. I actually had an awful experience there a few years ago and Im glad I gave them another try because with the new management theyve turned it 180 degrees. Now theyre the only dealership Ill take it to for anything from now on.
Management must not be taking COVID-19 seriously ! You have employees and customers inside the building not wearing masks !
Very courteous and professional
These guys are excellent. Ive never had a problem or an issue.
Quality service, quick in and out. Excellent customer waiting area!
Its always a pleasure to get my vehicle service at Malloy Toyota
Great place to buy a new or used car,truck.
Quick service.
Slow, overpriced, always pushing the up sell.
The service department is always friendly and helpful.
Nice easy visit for a 130,000 miles
Highly recommend! They know what their doing here and wont cheat you.
I’m still waiting for this dealer to call and offer me discounts due to terrible work they performed on a recall. I still have the vehicle, Toyota Four Runner, please buy it back from me and put me in a used truck.
Its fine
Steve was great to work with~every person we encountered was extremely nice!
Helped me even though they were about to close
Disappointed at the lack of handicapped access to service department
Always a great experience
Very Friendly and helpful
The place to be when car shopping
Great
Perfect
Awsome experiance !!
Excellence in service
Very good service
Good customer service