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Safeguard Self Storage
21W379 Lake St, Addison, IL 60101, United States
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Safeguard Self Storage
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Ro
Review №1

The covered loading area is great on a rainy day. The facility is clean and I feel that my stuff is very secure.

Cr
Review №2

I moved in I and my two daughters furniture, clothes and personal belongings. From 2012 until Oct 2020; there was always new employees at this location and every time very friendly, top notch customer services and very helpful. They are genuine about helping people as long as you follow the rules of the facility. I gave them a thank you card of blessings. Every employee since 2012 until Oct 2020 have been a blessing to me and my two daughters when we had no place to put our belongings when we lost our apartment. I am proud to have know each staff at this location

An
Review №3

I had the pleasure of working with Tristan and Vern. Vern made the set up very easy and straight forward. Vern was very patient with me and helped me figure out what size storage unit I needed.When I closed out, I worked with Tristan. Tristan was very helpful and very quick. He made sure my experience was excellent (which it was) and made closing my storage unit simple.Because of Tristan and Vern, whenever I need to move again, Ill be coming back to safeguard!

Me
Review №4

Clean. Easy access to carts.

C
Review №5

I had a really great experience with Safeguard Self Storage. Vern, the manager and the entire staff were very professional, nice and accommodating!I highly recommend this location! They went over and above my expectations and truly made this a much, much, better experience than Public Storage which was just terrible.Thanks to this group for a job well done!

Ji
Review №6

I visited there several times over the last 3 days. Vern, the Facilities Manager, was absolutely outstanding throughout the entire process.He thoroughly went over all the options and specials available to us. He showed us around and explained everything in ways that were easy to understand and never once made us feel awkward for asking questions with obvious answers. He was extremely patient as our need for a storage space was urgent and weighing heavily on our minds.When it became clear that our first choice of a unit was too small the following day, he again walked us through the process of deciding what size would best fit our needs.He was also there for 2 of the days we visited to bring our belongings to the unit. He guided us through where to park the truck, entering and leaving the facility, and answered questions that we had already asked before, but had forgotten the answers to.Simply put, he made the process as easy as possible.Vern is a very knowledgeable, patient and friendly person who I will be recommending to anyone that needs a storage unit.Additionally, the facility is very clean, secure, and centrally located.I cannot recommend this place and Vern enough. 10 stars out of a possible five.Jim and Sharon

Mo
Review №7

I would like to thank the Manager Vernon for his patience and assistance. Thank you sir!

Ke
Review №8

Rich is very nice and hospitable. His customer service is phenomenal. He waited on me 2 make sure I got into my unit and I was happy with the size. Unfortunately, I needed a bigger unit and he accommodated me with no problem. Love the Safeguard Storage Unit in Addison. Love Rich, you are amazing.

Co
Review №9

Vern (Im not positive this name is correct? ) just so happened to call me Sunday morning to confirm my previous nights online storage rental, as I was driving to the Lake and Swift location.Upon arriving, he was friendly and welcoming. Short on time, Vern gave me all the information I needed as well as possible solutions for my circumstances.Professional and personable, it was a pleasure working with him. Thank you

Em
Review №10

Safeguard has the most friendliest and helpful staff! It is a very secure building!. It is a very clean storage facility. Vern is so helpful and made my move in to the storage facility seamless!5 stars all around!

Ra
Review №11

The facility is very nice & staff is very helpful! My son was @ the facility removing some things to bring home & his car would not start. Vernon was kind enough to use his vehicle to help jump start my sons car. It was very kind to help out my son & were very appreciative for what he did!!Thanks!!!

Ch
Review №12

Bambi was amazing. So personable and a like a friend. I recommend this place. Great service goes a long way.

Im
Review №13

Vern was patient and helpful the entire way. I came in at the end of the night and he didnt hesitate to accommodate me getting a last minute storage unit for my trip out of town. Before coming in I would have had no preference when it comes to storage units but now I certainly wont be using anyone else. Customer service was unrivaled.

Fr
Review №14

Friendly and helpful staff. So far so good.

Ch
Review №15

Great location. Staff is great, very helpful and friendly. Helped get the best unit fit for me. Couldnt have asked for anything better

An
Review №16

Easy to see why this facility consistently gets high ratings. It is immaculately clean, well lit and thoughtfully organized. I came in needing storage on extremely short notice and was fortunate to be greeted by Marco. With a friendly greeting he patiently listened about my situation, answered all of my questions, and helped me anticipate needs I hadnt considered. He could not have made the process easier or less stressful. Youre not just getting storage here... you have a partnership should you need it. I did and am happy with my choice.

To
Review №17

It was the first time that I used a storage facility, and I was a little leery. Addison Safeguard is a great place. Friendly staff, spotless premises and very reasonable prices. I would recommend them in a heartbeat.

Re
Review №18

This facility is top notch. Very clean, easy to access and navigate. The staff is very friendly and helpful, especially Marco. Playing some music in the background is a nice touch. I can only highly recommend this place.

Be
Review №19

Great, friendly service. Good pricing. And nice discount deals too!!

Da
Review №20

I had a great experience with getting my unit. The person was very friendly and very helpful and answered all my questions and made the process very smooth. Very accommodating

Ma
Review №21

Im sorry I dont remember the womens name who helped us today but she helped us on 2/27/20 around 12pm. She was GREAT!!! She deserves a raise. She was so helpful and knowledgeable about the industry. Thanks again from the Trucking couple!!

Ja
Review №22

I rented a storage unit for about 8 months and never had any issues. Staff was always very professional. Building is very clean. I choose safeguard because it has climate control.

Ga
Review №23

Great facility. Clean!

Do
Review №24

Our experience has been always greatThe location dry well maintained, Vern has always been easy to work with

Da
Review №25

Had an excellent experience with Safeguard Self Storage during our recent move. Their staff, especially Rich, were helpful, friendly, and honest. The facility was clean and easy to navigate. Would definitely use again should the need arise.Thanks, Rich, for all of your help!

Pa
Review №26

I’m in sales and have been renting storage units from Safeguard in Addison on and off for 8 years. It’s always been beyond satisfactory with the cleanliness, safe unit and management is stellar.Marco and co. always let me know when packages arrive and they safely store them until I arrive for pickup.I highly recommend safeguard in Addison to anyone that cares deeply about their valuables because they reciprocate that feeling.

Bi
Review №27

The manager Rich was very helpful and informative. transaction was quick and professional. clean and secure facility. easy access to moving equipment and elevator. I would recommend this facility to anyone who needs to store anything.

Jo
Review №28

Awesome experience. The gentleman who runs this place is very helpful. The promotion that was discussed before signing the lease had ended. He went the extra mile and found an even better deal.

An
Review №29

I’ve been using Safeguard Self Storage for my father’s company for many years. We always used safeguard in Addison because of the cleanliness, loading dock, well maintained place and music all over the place. Marco has been wonderful for letting me use his office as a waiting area lol . for more than 4 hours due to delays with the moving company. Very friendly. Thank you guys.

Ro
Review №30

Rich was helpful with our move in and move out process. Professional and assisting our needs. Thank you I will recommend safeguard in the future

J
Review №31

We have been using this place for almost 5 years now and it is super great. It is climate controlled, very secure with code to get in, over all great place. Marco has been wonderful to deal with over the years as well! Definitely recommend!

Ko
Review №32

The location is well-maintained and easily accessible. Richard has made renting my first storage unit a breeze. He greets you warmly and assists from the time he sees you arrive in the parking lot. So far, Im extremely pleased with this facility and its employees.

Ye
Review №33

I was in need of a unit and Vern not only helped find a good size unit but also put it on hold for me until I was able to come in. He made the process easy and even gave me promotion options

Ar
Review №34

Deb and Marco are the absolute best. If you want to be treated as a valued customer, Safeguard in 60101 is the place to go. It’s always clean. They are on top of your storage needs. They also open the garage door for me, since they know me, when they see me which is convenient because it saves me the hassle of punching in my security code.

Ca
Review №35

I used Safeguard self storage services and everything was perfect. Excellent service and people willing to help you. I strongly recommend this service. Thank you.👍

Am
Review №36

They are a top grade storage facility. Staff is friendly, helpful and great to work with. Their facilities are clean and well secured.

Ji
Review №37

Ive rented a unit here for one month for each of the last three years for a charity even down the road. Staff has been very helpful each time. The place is always clean too.

Pa
Review №38

Hello folks & people needing storage,Well you’re about to make an excellent choice if you decide to use Safeguard Storage in Addison, IL.Before coming to Safeguard, I shopped around and found out very fast I was dealing with some unprofessional people, until I met with Marco. From the moment I met him and he showed me the facility I was immediately convinced this was the place.It is very convenient to major roadways and the drive in and drive out loading is completely covered and clean.When I arranged the terms with Marco, he was knowledgeable and straight forward down to the last detail.So in closing, come by & see for yourself and I’m sure you’ll have a terrific experience!Safe Storage,Great Price, and helpful people!Paul

Pa
Review №39

Great experience storing here. Staff very polite and helpful. Highly recommend.

lo
Review №40

I have been along time customer at Safeguard in Addison Illinois. There service, professional and facility is kept very clean. If you need to have a safe and secure place to keep your belongings, you must call Safeguard in Addison. You wont be disappointed.C.C.

Jo
Review №41

Awesome people here, Marco is outstanding and very easy to work with. Place has great climate control and I’ve never had any issue getting in and out of our unit. A+ storage with A+ service!

Ky
Review №42

Service was great and the price was right.

Co
Review №43

Vern was very helpful & accommodating. Place is super clean.

K
Review №44

Safeguard Storage Center in Addison is a very organized, safe and comfortable place every season. Great location, staff is always there and very happy to serve you. The individual that always helps us is Marco and hes very professional!

Ma
Review №45

Very friendly people that work there and I had a peace of mind knowing my things were safe there ! Highly recommend this place !

Co
Review №46

No one can take away the stresses associated with moving but Marco at safeguard is a virtual stress reducer. His and his team’s can do attitude and bend over backwards approach to service went a long to make a crazy day much much less crazy. THANK YOU!!!

Do
Review №47

The Safeguard Storage Self Storage in Addison I was very pleased with the service and the courtesy that I received from the employees there very helpful in every way answer all my question and very friendly and outgoing customer care and I would recommend Safeguard Storage self to friends and anyone who who is looking to storage anything I would definitely recommend this place.

Ch
Review №48

This place is great! They always look out for there customers! Marco who runs the place is always happy to help! Great experience and safe place

Br
Review №49

Great facility - clean and easy to access, with flatbed dollies available for you to use. I stored my mattress here for over a year and found it in good shape (although I did wrap it up in all kinds of anti-bug wrap, to be safe).

Br
Review №50

Clean, easy access, with very friendly and helpful staff

An
Review №51

I needed a storage unit last minute. I tried 2 places, one was dirty, smelled and the rep was kind of rude, like he was doing me a favor. The second place gave me wrong pricing information.I was with safeguard in the past and should have just went straight there. Marco was so helpful and worked with my needs. I would highly recommend safeguard in Addison and ask for Marco!!!!!!!!Thank you so very much for the excellent service and welcoming me back.

Jo
Review №52

Very clean and big place. Nice and fresh lemon scent every time you walk in to the building. Friendly staff. Availability to come any time. Each unit is heated. Good prize and one month was for only $1.0. We are highly recommend this place.

Ke
Review №53

Great environment! Always clean,love the in door loading and unloading. Customer service is excellent,very helpful staff!

Je
Review №54

Excellent temperature control and a very clean atmosphere. Lights automatically turn on as you walk down the halls and there is a spot where you can pull up your car to upload or load items into and off of your car. They have dollies and carts you can use to transport your items to your unit and the staff is very friendly. There isnt 24 hour access but they do allow you to have 24 hour access for an additional fee.

Be
Review №55

Really great and organized facility to have your extra storage in. Marco is very friendly manager who runs this place with taking good care of customers. Ive been in this place for over 8 years now, and have only positive feedback for the company.

Jo
Review №56

I have been doing business with this facility for 2 years - it is always impeccable, the rates are fair, and Marco and his team are always helpful and friendly with their service. Highly recommend this facility for your storage needs!

Pi
Review №57

I would have given 5 stars save for exorbitant price they charge . Its very clean and well organized .

Da
Review №58

Very pleasant and very helpful staff, their always in a good mood.

Az
Review №59

Great place and staff with reasonable prices. I highly recommend Marco and Rich.

Ta
Review №60

Very clean facility and courteous service.

Ro
Review №61

My father uses safeguard self storage in Addison for his business and the building is always clean and convenient for us. The guy there is very friendly and is always willing to help.

Jo
Review №62

Deb and Marco are great. Helpful, and friendly. Place is very clean and quiet!!

Ma
Review №63

We have been looking for a good place for storage. I am very impressed with this place. Stuff is very friendly, professional and helpful. Place itself is very clean. Units are easily accesible and climate controlled. Entrance to the storage is covered so if you are moving during rain or winter weather your stuff will not get wet. Entrance is well accesible for renters and protected from strangers. Highly recomended!

De
Review №64

Marco is Always helpful keeps it very clean, access hours are great. Loading dock is awesome during bad weather.

Mi
Review №65

Good clean place. I didnt find any bugs in or on my boxes when I left. Easy access. I recommend. I thought prices were competitive.

Sh
Review №66

Used this particular place and another one in Downers. Both were exceptional. So much so that Im looking into using them again.

Ki
Review №67

Marco is the manager, he is great. The facility is clean and they are very helpful!

Mi
Review №68

Tried several places nearby this area they were dirty spider infested and not pleasant to deal with This storage facility is Great has a little garage so you don’t have to load and unload your stuff out in the cold or heat very clean and you don’t have to pay mandatory insurance to store your 15 -year-old Christmas tree and ornaments LOL

Ma
Review №69

Everybody was awesome and did a great job and always help me dedicated to their job and I appreciate their help thank you so much Mark Perto .

ti
Review №70

Super friendly staff. Easy in/easy out.

Ma
Review №71

Excellent service, thank you so much.

Ch
Review №72

Safe, clean, storage facility with friendly staff. I was amazed at how great it was. I highly recommend them.

al
Review №73

The people here are very friendly the service the units are very claen I have no issues with them. It was a great place to have a storage unit.

Wi
Review №74

Great. The person there was very helpful.

Fr
Review №75

Great service and always willing to work with you. Ask for Marco and Rich

so
Review №76

The storage unit is a good and clean space and the customer service is very helpful and attentive.

Re
Review №77

Very nice customer service. Very clean & secure.

Da
Review №78

Friendly employees, great service

Pa
Review №79

Clean, safe and great staff

Pa
Review №80

Convenient

Ry
Review №81

Been here for years. Service is top notch!

Le
Review №82

Great people very hospitable!

Da
Review №83

Tiffany at the Lake Street location in Addison really helped me out and went over and above the call of duty. She went out of her way to resolve my issue, which was totally my fault. She is the reason why I store my stuff here!

Ju
Review №84

Rich and Marco are Gods amongst men... Nothing but helpful!

To
Review №85

Con artists

Fa
Review №86

I could chose another location but I chose this Safeguard Self Storage location because Marco, the facility manager. He is very professional, kind and friendly with customer.

Mi
Review №87

Clean

Information
36 Photos
87 Comments
4.9 Rating
  • Address:21W379 Lake St, Addison, IL 60101, United States
  • Site:https://safeguardit.com/Illinois-Storage/Addison-Storage-Units?ibp-adgroup=GooglePlus170109&utm_source=GoogleMaps&utm_medium=organic
  • Phone:+1 630-274-5452
Categories
  • Self-storage facility
  • Moving supply store
  • Records storage facility
  • Storage facility
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:8:30AM–5:30PM
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