My installers, Matt and Buford, from Aaron Overhead door did a great job today. They were efficient, got straight to work, answered questions, explained instructions all with patience and professionalism! I will recommend this business to others. When my garage door went from being installed in October to mis to late January and beyond, i got very frustrated. Tisha was excellent and patient and kept me from walking off a cliff, so to speak. She started looking at other suppliers and while doing so, discovered there was a door in their warehouse that would work for me. Yes, she thought outside the box. Great employees like this are hard to come by, she’s a keeper! Overall, star 5! Glad my sister recommended!
I had a great experience with Aaron Overhead Doors and would recommend them to anyone needing garage door repair or maintenance! The staff reached out quickly after making an appointment online, and even followed up afterward to offer an earlier appointment time that had opened up. Tim came out to our house to replace a broken torsional spring and perform some needed maintenance. He was knowledgeable, professional, and friendly, and we are happy with the results!
Technician Tim was knowledgeable, honest, and funny! I was so stressed about the situation and both Tim and the company owner Ryan, made the experience smooth and easy. They came out quickly, assessed the garage door, gave me my options, and once my decision was made, Tim came out and did and amazing job in repairing the door. I am so happy and pleased!
Matt and Buford were very punctual and patient. They answered every question and made sure to explain everything. They even stopped what they’re doing to make sure I understood! They were super professional and worked very neat and cleanly. They set up my garage door in a relatively fast time and even showed me how to use it. I would highly recommend them to anyone who’s looking for a new garage door!
I had an incredible experience from my initial meeting with Tim through the installation. Tisha made sure to communicate updates about the delivery date regularly, without me ever having to initiate. Her communication was second to none! Michael and Buford installed my new doors. They were professional and informative throughout the entire process. I would highly recommend Aaron Overhead Doors! A+++
This was my first-time using Aaron Overhead Door, and I was very please with my decision. Timothy Poole was my technician, he arrived on time. He diagnosed my problem and explained everything that needed to be done. He installed my new garage door opener and explained how to program and operate the new system. I was so impressed; I will request Tim to do the replacement on my garage doors as we are getting ready to do some renovations to the home.
My garage door was ancient and needed replacing badly. Matt came out the day after the Braves won the World Series and did a great job putting in all new system and updated door. I was extremely pleased and the price was excellent also. Call Aaron Overhead Doors for your needs. And Go Braves!!
Great experience having our garage door installed. Couldnt have been easier or gone more smoothly. From our initial call to schedule service (and the several calls after that to change our date of service) to operational instruction, Aarons staff was very accommodating, professional, friendly, and knowledgeable. Would not hesitate to recommend them. Buford had the unit assembled and installed very quickly and NO mess left behind.
The best thing is this company help me find a contractor to change my two garage doors to one. Rebuild a new bigger garage door. The garage door they ordered to me is high quality one. The most important thing is their installation employees are all professional and schedule the time right after my garage door complete renovation. The two companies cooperate seamlessly. Very appreciate their fantastic work.
Excellent communication, through the supply issue they kept us informed the entire time. The door came in in about the time they anticipated and was promptly installed. The install team was very good to work with, noticed a warrantable issue with one of the panels, showed us and took care of the process. They were recommended to us and with good reason.
I will definitely use Overhead Doors for all my garage door needs. Very professional and courteous. They came out within 24 hours of me contacting them. Straight to the point with no fluff, I was presented with three scenarios to fix my issue. I chose the package that suited me and within the hour I was up and running again. Certainly a class organization.
Michael and Matthew arrived right on time. They were courteous and Michael explained the process before they started. They worked without any break and completed the job efficiently. Then Michael set up my husband’s car for the garage doors. They explained the openers and cleaned up the garage. Great job!
Michael and Buford at Aaron Overhead Doors did a fantastic job installing our new garage doors. They arrived when they said they were going to and communicated with us every step of the way. Their craftsmanship and installation was excellent and they explained in great detail everything they did and why. We are super pleased with our new doors, how quiet and easy to use they are and we look forward to improved temperature regulation in our bedroom above.
Mr. Buford has been an absolute pleasure to work with. He was very knowledgeable and made the transaction stress free. He was able to repair my 3 car garage door under an hour and a half. I would recommend his service to anyone!!! Thank you so much for today you were awesome
Joe came to look at my garage door which was sometimes closing and sometimes not. The moment he arrived, he asked me what going on with the door, he listened, and then immediately started a detailed inspection. He explained everything he saw, the good and the bad, and what needed to be replaced, which were just a few things. Joe was someone I felt comfortable with what he was telling me; I trusted him completely. If ever in need again, Aaron Overhead Doors Buford will be the one I call, and will highly recommend to others.
The technician, Buford Crocket was prompt, polite and knowledgeable. He was very thorough and gave us helpful information regarding the upkeep and care of the garage door.Aaron Overhead Doors originally installed our door and we find helpful they can service it too. We would recommend them. :)
Joe was very professional and knew what the problem was within minutes. He gave us 4 options with different price points to consider in repairing the system. We chose the option we thought was best for our budget and Joe installed a new system in under 2 hours. Everything works great and we are thrilled with his work. I highly endorse the company and Joe an excellent technician!!!
Very Impressed with Linda, the gal who came out to talk with me and measure door for replacement. No lies, orB.S. just facts. Gave order for door and everything went according to Hoyle and installation was good. Had to come back and tweak door, but no problem, and that was understandable. May call me for reference.. Jerry
Mike, Matt, and Buford did an outstanding job with our new garage door install today. They were on time (with a courtesy call 15 minutes ahead) and got right to work. They were quick and professional, and kept a clean work area. The finished doors and operators are very nice and very, very quiet. Very satisfied!
Very smooth process. Matt was very professional and knowledgeable. He laid out all my options, made recommendations to save money, and fully explained the process. On installation day he showed up on time and finished very timely. Did I mention I had a full wood panel replaced at an excellent price (better than 2 competitors). Definitely recommend!!!
I really appreciate all your advice you gave the other day. Knowing my children and husband knock the sensors out every so often, and now knowing how I could perhaps resolve a simple issue is great. Thats exactly why I call you guys when I need my garage doors repaired.
Our technician, Tim Poole, was very knowledgeable. He not only took the time to show us all of the areas that needed repair, but was very honest, which we appreciated. More importantly, at the end of the service, he walked us through, step-by-step, on how to operate our new garage door openers. He didnt leave until we tried it out and felt very comfortable. Great service!
The installers were very good, very professional and personable, and polite. Obviously knew what they were doing, and did a good job. I would welcome them here to do another job without hesitancy. They are definitely a good asset to your companys reputation. Michael was excellent. No mess left over, very clean and neat, no issues. Good job! I also want to comment on the sales people. They were very responsive to our wants, and tried very hard to accommodate our wants as much as possible. The other companies we had contacted did not. I would recommend this company to anyone wanting to replace their garage doors, they really do stand apart from the others (at least the ones we had contacted).
Aaron Overhead Doors was wonderful & professional from start to finish! The options and knowledge was endless! The 2 installers were very clean and quiet. The whole process was great! I highly recommend them! We were able to design exactly what we wanted. The doors mechanism is SO quiet, you can barely hear them.
Matt and Buford did a great job installing the new garage door at my house. Buford arrived in timely manner and called me 30 before his arrival. I also got text message to inform the team is on the way. The text message system of the company is very responsive. Its a highlight for me that the company communicate in text message as well as in phone call (comparing to other service who insist on phone call only) since messaging is my preferred method of communication.Buford and Matt explained the process and answered all of my questions. They listened to and addressed my concern with properly. They did well in adjusting the new garage door to fit my houses wall frame. They also cleaned up and hauled away the all old garage door and parts before leaving. All in all, excellent performance.Im happy with Matt and Bufords performance and professionalism. Aaron Overhead Door worked on my garage door before so its great to know they still maintain the quality in their work.The only small issue I had was the limit of their inventory. I was told that theres only one option in stock for the garage door size of my house. My garage is the normal 2 doors residential type. The inspector said if I want to see more options, the wait might be 16 weeks which is a very long time. So it feels like theres no other choice. Again, the service, the communication, and the products are all great. I just hoped that for something as big budget as garage door, there would be more options to choose.
My interaction and experience with Aaron Overhead Doors was perfect from the time I scheduled the service appointment. The phone representative was friendly, helpful, and professional. A notification was sent to my phone confirming the time, and included the name and picture of who I should expect to see. When Ryan arrived, he was also professinal and friendly. After conducting an inspection, he explained what repair work must be done as well as what would be good to do including the cost breakdown. And the best part, Ryan actuaĺly showed me what needed to be repaired and explained why. Outstanding work!
Great Job-explained everything, gave me recomendations and choices. I would highly recommend Aaron Overhead Doors.
Great customer service and honest business practices!! Aarons has a great staff as well (Buford was outstanding)! Aarons Overhead Doors is the only door company we would use.
Our technician Michael did the job efficiently, cleaned up very well, and the garage door and motor are exceptional! He also explained everything very clearly. All in all a great experience and a great door and motor. I would recommend this company!
Tim with Aaron Overhead Doors is the best! Great service! Quick response and experts at what they do! Highly recommend the folks at Aaron!
Very good pre-visit customer service. Joe, the technician, took enough time to explain the different alternatives that we had to solve our garage door problem. He did a good job in the installation and the guarantee is good. Very happy with Aaron Overhead Doors Buford and will definitively use them again if the need arises.
What a fantastic company! I am in the process of getting a second large roll up door from them and could not be more pleased. Bree keeps things moving with great customer service and Josh makes sure the job is done 100%.
Matt was courteous and respectful. He updated both our garage doors in a very short period of time. Cleanup was thorough.. Matt was very patient and understanding with our questions and first operation attempts. We wish we had more garage doors for this company to update. Thank you.
Michael G was very professional. High quality installation. Great communication!
Michael did a great job of removing the old doors and installing the new ones. Took his time and made sure everything was professionally done and finished. Aaron Overheard Doors was professional throughout the process and very detail and stayed in constant communication on letting me know when to expect the doors and installation.
Aarons straightened out the worst situation Ive had with a garage door opener and new door. Tim proved to be a trusted advisor throughout a process where another company had installed a part of the overall system and left things a mess. In the end, we trusted Aarons to take over the job end to end. I couldnt be happier with the education, advice, and patience I received throughout a difficult situation. Thanks again to Tim and Bre for making this all come together.
Communication with company was above and beyond. There was a delay with materials but they were always the first to reach out providing updates on the status. The technician was amazing and the end result was even better! Could not come better recommended from our perspective!
Aaron Overhead Doors was great. They were able to get out to my house quickly to give me a quote for the work. Bre at their office is awesome to work with and is very prompt in getting back to anyone with questions. The technician Matt was friendly and super knowledgeable and was able to get our work done quickly. I would highly recommend this company to anyone looking for garage door work.
Tim was on time, explained everything thoroughly, cleaned up after he was done. We also received a senior discount. We would highly recommend to friends and family.
Excellent technician, excellent clean up and very knowledgeable. He also set up my remotes to control both garage doors which I didnt know. Would recommend Aaron Overhead Doors to anyone......
This has to be one of the best home improvement experiences I have had to date! The communication is top notch, from the time you ask for a quote to the time AFTER the tech leaves! I had 2 brand new doors installed, Michael my tech was here when he said he would be, explained the whole process and knocked it out of the park! I will recommend Aaron Overhead Doors to anyone who is looking for a company that really cares about their product and their reputation.
Excellent service! Ryan scheduled an appointment within 1 hour of texting a request to do so. Matt came out and replaced my garage door opener and spring. Both Ryan and Matt were professional, knowledgeable and very personable. My issue was fixed quickly. The entire experience far exceeded expectations. Great job!
Aaron Overhead Doors are the best. Linda my sales Rep was extremely patient. Everyone was professional and so was my installer Timothy Poole. I am very happy with my service.
Another great experience with this company. I used them a couple of years ago. My technician was Matt Griffith. Matt diagnosed the issue right away and made the repair quickly. Great guy. I would refer anyone to Aaron Overhead Doors.Satisfied Customer,Tony
Highly recommend Aaron Overhead Doors of Buford. They installed a garage door about 18 months ago. Called them about an issue with the door closing - not an emergency or safety issue. Chandler came out to service the door and was extremely detailed on his analysis of the door situation. His attitude was pleasant and he demonstrated that this company has an emphasis on customer satisfaction. The door now works even better than before.
Excellent Experience with Aaron Overhead Doors. I called multiple companies with no returned call. They went above and beyond and always followed through with what they said they would do! Amazing customer service. We will never use a different company!!
Fair price, good quality work, kept is in the loop of all timeframes and expectations. Linda was great, went over all the options with us, spent as much time as we needed, went over all our questions. Michael was great. Showed up on time, took care of us and made sure to go over everything after it was installed. Couldnt be happier and would highly recommend.
The technician, Matt, was great to work with. He was very knowledgeable and worked very quickly. Aaron Overhead Doors sends out a text to let you know when the technician is on the way. That text gives a short bio and picture of the technician. Its something you dont really think about, but it was nice to know who was coming to my house. Highly recommend this company for your garage door needs!
Matt was a very nice and knowledgeable who arrived as scheduled. He presented options for openers to install with no pressure for the more expensive ones. He also gave good advise based on the inspection and explained everything about door operation and maintenance. He completed the installation and roller replacements exactly in the time he estimated and for the cost quoted. Very satisfied and recommend Aaron Overhead Doors.
Aaron Overhead Doors Buford fixed my garage door quickly. The technician was professional, polite, friendly. He practiced safety protocols for COVID-19, which I appreciated. I received text messages and phone messages letting me know when the technician was arriving. I appreciated the companys communication skills. I am very happy that my garage door is working. Thank you Aaron Overhead Doors Buford.
Matt came out to do my service call. I had a few dents in my door, which he was able to knock out a little bit of a dent, but he was honest, nice and helpful. He took the time to reattached some trim detail. He gave an estimate on buying a new section. I was pleased with Aaron Overhead Doors.
Our technician was professional and did an incredible job. We are extremely satisfied.
Excellent customer service from start to finish. Same day service, confirmation of service received via email and text, fantastic communication from service technician, Chandler. HIGHLY recommend this company.
Great, fast service. They fixed our broken spring same day and gave a quote for the door replacement. Michael was courteous and did a great job installing the new door and opener.
Aaron Overhead Doors replaced my garage door about 4 years ago. I have been very happy with my purchase and experience with the company. Everyone is so friendly and helpful. I recently used them for regular maintenance on the door. The technician spent time answering my questions about door maintenance that I could do myself. Would highly recommend anyone needing a new door or maintenance of an existing door to give them consideration.
Matt was awesome he identified my issues immediately and corrected my garage door problem in less than 20 minutes, he was also able to give me replacement remotes. He looked for ways to help me save off of my bill which I truly appreciate, I would definitely call this company again.
Taylor came out to fix our opener and we ended up needing a new one. He was extremely knowledgeable and friendly and was able to install it immediately! Very happy with Aaron Overhead Doors Buford as usual.
Matt was great when he came out and inspected the doors. A+++++. I scheduled the install within a few days and it was completed on that day a few weeks later without any hiccups. Chase did a great job and I was very happy with the service and how well the install went. He does a great job and is very friendly and knowledgeable. I was really impressed with how they employ technology to really make the customer experience second to none. Communication was great as well. Would refer to anyone I know without hesitation!
Everything was terrific from the 1st phone call. I made an appt for an estimate- they had immediate availability & showed up on time. I was given an estimate in the moment with a variety of options. After reviewing with my husband, I called to make the order selection. At which time I did a req down payment (balance due day of installation) and was given an estimated install date during that call. A week prior to install I was texted to confirm and then day of I was notified by technician about arrival time. He was on time and the install quick (a couple hours all in all). Easy process and easy to work with. Communication was on point.
We had two new garage doors installed. Our technician went above and beyond by programming our cars, garage door openers and key pads. The doors look great. Very pleased.
Aaron Overhead Doors did a great job recommending and installing a new garage door motor for me. The technician (Taylor) was great; he gave me quotes for repairing my current motor, installing a new motor, and getting a new door as well.Everything about this was a great experience, and I will use them again when I get my new door.
I highly recommend Aaron Overhead Doors! They were very professional during the entire process. Their prices beat every quote that I received from other garage door companies.My wife and I needed a couple garage door openers installed. The garage doors needed some repairs in order for the openers to work properly and not cause any damage to the door in the future. There were no garage door openers previously installed.Taylor, the technician that did the work on my garage, was professional, thorough and showed extreme attention to detail. I’ve read reviews about how other companies try to pressure you into spending the most amount of money they can get you to spend with zero regard for what you actually need. This company is not like that at all! They told me what could wait and what was required immediately to get my garage door fully operational. Taylor provided multiple quotes so that I could decide what exactly I wanted to spend.My wife and I were floored at how quiet the door was after Taylor was done. I will continue to use this company in the future!
Great company and plan on using them in the future.Aviation Institute of Maintenance Atlanta Campus.
Matt did a great job replacing our keypad and remotes. He was friendly, efficient and the cost was very reasonable. I would definitely recommend them!
Matt was very professional. He arrived on time, explained everything that he found, and created a solution to a very detailed problem. I also appreciated his honesty and sense of humor. A very pleasant experience.
Wonderful, efficient service. Came on time, fixed the problem which another company said could not be fixed. Exceedingly great price and friendly knowledgeable service person.
On time, polite, helpful information, neat & quick work. Good price
Linda was great! She gave us lots of options and was very thorough in her measurements. She was very friendly, called to say she could come early and was right on time. I highly recommend Linda and so far we are really happy.On the installation day, Taylor came out and did the work. BY HIMSELF. Installed two garage doors, a new opener in a record time. The doors are beautiful and just what we wanted. Make sure you call Aaron Overhead Doors for your garage door needs!
Great experience- technician (Matt) was on time, friendly and knowledgeable. Repairs were done quickly and for a fair price. Definitely recommend.
Called and was lucky enough to get same day service! Also technician Taylor was amazing, install went quick, he walked us through everything and helped us program all our cars and phone. Very very pleased.
Aaron was very friendly and knowledgeable. Explained to me what the issue was and how he would fix it. He also suggested what would help my garage doors function the best.
Aaron Over head doors exceeded my expectations. Bri made the process smooth.
These guys are amazing. All are very courteous respond quickly when needed. Prices are reasonable in my opinion but I did not shop around due to the fact that their customer service was so good. I had used them in the past for servicing my old door and was very impressed with the people and their work.Both Bre and Tisha were very helpful in answering questions during scheduling and ordering.Matt was really great and took the time to answer questions about the door and installation process. He was very helpful in ensuring I was happy with my selection of the door.Chase did my install and again very courteous. He was in and out quickly, took the time to answer questions and even spent a bit of time chit chatting about great beers. He showed up on time, explained the process and told us a rough completion time before starting the work. He cleaned up after he left and stayed for as long as we had questions. Great job Chase.Overall very happy with the service and would definitely recommend them simply for the fact that they care and it shows. This company is about its people.
Great customer service, engineer very informative and precise!
The spring on my garage door snapped, so I’m stuck at home. They came in a timely manner. Did a complete inspection. Gave me options to completely fix my door. The technician was friendly, polite and knowledgeable. I would recommend them to anyone.
Great experience with Aaron Overhead Doors from start to finish. Tim was fast and professional!
I booked this company to rehang my garage door that was crooked. The criteria I was looking for:1. Great Yelp reviews and a good number of them2. They are a small, family based company3. They offer discounts to veteransStart to finish great experience. Sent photo of technician ahead of time also a tracking map so you could tell where he was on the road. Very communicative before visit. Fantastic service and very knowledgeable day of service. Technician was polite and quite proficient. Definitely recommend.
Excellent, friendly service. Arrived as promised, assessed repairs needed, discussed options, completed work in timely manner. Very Happy customer here.
They will not get back to you in a timely manner nor will they complete the required fixes they promise in the same timely manner! There has been multiple times that I have pointed out issues with the warranty...adjustments to hard wiring the opener switches to areas where the door rubs on mounts they installed. I have been more than understanding on scheduling at times, but now its been over a month and a half and still no corrections! I would not recommend them unless you have low expectations!!!!! However they do have nice staff, but that wont fix the issues.
6 star rating! Taylor from Aaron Overhead Door took a look at my high lift request when others said it couldnt be done. He worked with his team to order the parts quickly. During the install, he did run into some issues but due to his expertise he was able to figure it out and make high lift work. These guys can do anything and their price was very reasonable. I highly recommend this company, especially Taylor!
Excellent service and communication. Received notice first thing this morning that my afternoon appointment may be late due to an truck running behind. They still arrived within the scheduled install time. The owner even arrived to help the installer since they were behind schedule. Both were very friendly and professional and got the new door installed timely. Very happy with everything.
I recently asked Aaron Overhead Doors to come out and give an assessment of my garage door opener. They also installed a secondary panel for me as well. They are very professional and most importantly transparent with everything regarding the service. They discuss in detail what should be done, what needs to be done and what can be done at a future date. Taylor is the technician who had handled my service calls and he is fantastic. Very personable and honest. You all should give them a try should you need anything regarding garage doors and/or openers. If you do, tell em Drew sent ya!Y’all be easy!Drew✌🏾
Excellent friendly service. Great communication on when tech will be on site, including tracking so you will know exactly when they will arrive. Install went as planned. Would use again.
Always great service - quality work, on time, friendly staff, fair price. I highly recommend Aaron Overhead Doors in Buford.
Matt was very professional he knew exactly what I needed and he got it done in a timely manner. He also helped me with my iPhone and setting the app up with the wireless remote.
The day started early, as promised, with a call from Michael telling me he was on his way. Michael was very friendly but professional in his dealings with me throughout the day. He answered all my questions and demonstrated the equipment and left me with a wonderful new and quiet garage door. I definately would recommend this young man and Aaron Overhead Doors.
Matt did an excellent job diagnosing our issue and making recommendations to fix it. Hes on time, professional, friendly and we can always count on him to deliver exceptional service. Thanks for helping us, Aaron Overhead Doors (& Matt!)
Great customer service and communication. Taylor, Chase, and Micheal were great from the initial consultation visit to the installation. They were efficient, thorough, and nice. I will be recommending Aaron Overhead doors to anyone in need of garage door services.
Matt did a great job and he is very competent at his job. I enjoyed talking with him and watching him work. He is a excellent technician.
I would like to say thank you again for such a awesome job . The finish product works remarkable well. I owe it all to Ms. Bre and Taylor for getting everything started and keeping me updated with all that was taking place. And last but not least, Mr. Chase and Michael for the superb installation of my new garage door. Runs smooth and operates extremely quiet. Great company to do business with and plan on doing more in the future.Thank you again !!!
Making an appointment over the web was very convenient! Website provided all the answers I needed for booking and no calls were needed. Technician Taylor arrived before his appointment time. He was very polite, professional, and explained everything in details before proceeding to repairs. I have never experienced a such a smooth process from booking to repairs! I would recommend this company to my friends and family. Thank you!Suki Cummings
Amazing experience with Aaron! They weren’t the cheapest out there, but I could tell they really cared about the work they do and it shows. We love our new garage door. Installation was perfect.
Great company! Staff is professional and courteous. My work was completed on time and I am very happy with the work and appearance of my new doors... All employees I dealt with, Brie, Matt and Chase were amazing. To have this level of service and professionalism is rare.
Taylor was great, he walked me through the issues that my garage door was having and clearly explained what needed to be done. He worked fast and was very professional.
The two services I had were successfully completed with no issues. One was a new door and opener and the second was a repair at a relative’s home.Both jobs were done with quality products and care. Communication during and after each task was excellent. Cleanup was done during and after. Testing was done by the technician and myself.Perfect jobs!
Our spring broke on the garage door and Aaron overhead doors came out the next day. Did a fantastic job and ended up doing a door overhaul replacing the rollers as well. Highly recommend this company