Thanks for the great service! In less than 24 hours after I contacted Precision door service, a humble and skillful technician named Colin Anderson came and replaced a new torsion springs for my garage door. Many thanks for Colin and his great service!
Absolutely horrible experience with Dustin Bourchier. He was extremely rude and tried to take advantage of me. He just better be glad my husband was at work because he walked in my garage, which I’ve never had an issue at all with my garage door, and tried to add all of these extra fees to the price. It started at $279 and he ran it all the way up to $650 on the spot, pointing out things that were never an issue. He came to fix door springs and started looking for other things which is not what I called him out to do. I have a garage door guy that I use typically but he was out of town and Dustin put a completely bad taste in my mouth as to why I don’t use garage door companies to fix anything. I feel like he tried to take advantage of me because I was a woman. It was so evident. Women if you have garage door issues, make sure your husband is at home when Dustin comes. Very, very rude!!!! I was appalled by his demeanor, his behavior and rudeness!!!! Stay away!!!!
Great experience today with Precision Garage Door. Responsive, professional and informative.. Thank you Sean Mooney for all your help!!! Mike
Want to say thanks and highly recommend Precision Garage Door. We made the mistake of not using Precision Garage Door to start our project and ended up spending double. We hired another company that didnt communicate and even though they installed a new opener when it quit working they were no where to be found. Dustin showed up on a Saturday and installed another new opener and spent the time to make the job they way we expected, perfect! Dont fall victim to who can show up first, hire the team that does it right!
Timely service! I was panicked because my car was inside the garage. The gentleman was professional and helpful. I’ve always counted on Precision for my garage door needs.
Juan was wonderful! He was on time, upfront and honest. The work was done very quickly and exceeded my expectations. Juan and his manager, I didnt catch his name, went over the top for my fix and it is greatly appreciated. We will absolutely be using and recommending them from now on!
I can’t say enough good things about our experience with Precision Garage Doors. After receiving estimates from four other companies, we chose Precision. They were the only company that actually brought samples of the different materials from which to choose. I was able to compare steel versus vinyl and actually see the different insulation possibilities. If that wasn’t enough, Jason explained the options and process from start to finish. He was patient, knowledgeable, and very friendly. Precision stayed in touch with us from start to finish. Vincent and his partner did an excellent job installing our door and we couldn’t be happier! The price was reasonable too!
Our repair to our garage door could not have been any easier. Thomas did a great job and had a great attitude.We will use Precision Door in the future when the need arises.
Thomas of Precision Garage Doors is very professional and we were able to get the technical support necessary to resolve our garage door issues.
Joe, our technician, did an awesome job explaining the options available to get our garage door back in action. He actually had our door repaired in about 2 hours, with a quiet Liftmaster unit. Precision had our door operating better than it has in 15 years and less than 24 hours after I contacted them, Great Experience!!
Called and had service very quickly. Technician was friendly and very efficient. Have used Precision before and will use them again
Polished, Skilled, Friendly and most of All, Colin A is very professional and timely in his manor thats what I call Precision! Thanks guys!
Great service and high quality products. Highly recommend this company. Called on a Sunday and where here Monday morning.
Thanks for your good work in repairing our garage door opener. We look forward to working with you again. The technician was very professional and went overboard in his service!
Awesome service! They came the same day I called and fixed my 50 year old garage door right for a fair price. I will use these guys again.
I highly recommend Precision Door Service . Dustin B. was very professionaltimely and displayed a thorough knowledge of the task at hand . We need more workers like Dustin . Great Job !
Jeremy did a great job servicing my garage door. Thank you!
Very prompt service, very professionalHad an old model that wasnt able to be reprogrammed so had to get a new model. This is just a part of home ownership, but they worked with me. Xaiver did a great job.
We are happy with our choice to call Precision Garage Doors. David provided three options for us and I didnt feel like he was selling us anything to make money. We had a good experience!
Michael was personable and knowledgeable. He gave me options and explained the differences between them so I could bake an informed decision. He installed by new opener quickly and cleaned up after. Great job! Thanks!
Great service and fixed old issues I didnt even know about. Very respectful technicians.
Kudos to Dustin B. for doing such a great job on both my garage dooropener installations! Thank you.
Ed was extremely thorough, professional, and took time to really explain and show us the ins and outs of the maintenance required. He offered several options for repair and explained what each would get us in door repair & performance and what was included at each price point offered. It works great and we are very happy with his exceptional service and product installation! Highly recommend these guys!!!
They were very responsive from my initial call. I was about to get an appointment the next day. Thomas was awesome! He had amazing communication from start to finish. He let me know his arrival all the way to the end of the appointment of what to expect and what he was doing! He was super personable, would recommend anyone to this company!!!
Juan,the technician was very nice. Seem to know all about the job.He did a good job explaining the details to me before he started the job.i would use precision again if I have a problem with my garage door.
Michael came out today and made my extremely noisy garage door sound like a whisper. I was so amazed at the before and after. My garage door had gotten so loud I hated to even open it for fear the neighbors would complain,but now I dont have to worry about that anymore! It goes up and down much easier now also. I give Michael and Precision an A plus for sure! They will be getting my garage door business from now on. Michael was personable,friendly and very knowledgeable. Great work.
Prompt call response & appointment set up. Michael (the Precision technician) called ahead and arrived quickly. He explained the problems and offered solutions & prices. After I decided on the course of action, he worked quickly & cleaned up. As he was leaving, the system hiccupped, so he pulled back in the driveway, diagnosed the problem and corrected it. I now have a new & safe opener.
Xavier did an excellant job. Very professional.
Very good company. Arrived on time, got to the issues and fixed the problem. No high pressure sales pitch or made up issues like some garage door service companies I have used in the past. I would recommend this company to anyone.
When my garage door refused to go up or down I called Precision. They were out within a couple of hours, clearly explained the issues with the door, presented options for repair, and repaired the door. Very pleased and will use them again.
We called Precision last week and Dustin came out today. He was professional, knowledgeable and quick. We needed trim on two garage doors. Not only did he take care of the job the day of, he gave us a recommendation on how to get the other garage door working. All along we thought something was wrong but it wasnt. Thanks Dustin! We will definitely use Precision again. I loved that he was on time, handled it right away and schooled us on what else is needed. Good guy!
5 star outstanding service! Timely, efficient and very reasonable pricing. Sean was great. Highly recommend Precision Garage Door!!
I called Precision on 4/19 and had an appointment the next day to handle my garage door issue. The technician was Michael Ottosen he was friendly, professional with a wealth of knowledge about what was needed. He completed the work in no time. Thank you so much!!!!
Used Precision Garage 5 years ago when we needed to replace the opener. Had an issue with the springs Friday. They had someone out Saturday and got everything taken care of. Couldnt be happier with their service and work. Will recommend to others going forward.
The company seems to be a very good company, however I was not impressed with the technician who came to check my garage door. It seems like he knows his job, but he had a bad attitude.
Great job, couldn’t have asked for more. Mike was extremely competent and explained everything. Will continue to use you whenever the need arises. Thanks.
Precision door estimator was timely and knowledgeable of product and items needed. He also recommended anything that would need to be considered when doing the door.
From measurements to installation, Precision provided regular communication about the project. Mr. Smith, my installer, replaced the existing door with astounding speed and skill. He tidied the worksite before leaving too.
Victor was our service man! A+ service! Thorough, courteous, informative, and efficient! Would recommend to others and use again if ever needed!!! Thank you !!!!
The guys were great! Thanks!
We have been having a good bit of work performed by many vendors for different projects. By far the easiest and most enjoyable interactions have been with Precision. The entire staff is friendly and professional. Work and product was top notch! Would highly recommend them to anyone.
I got a wonderful price for two garage doors, they were very prompt and very friendly when they made the estimate, the installers were wonderful, on time, very friendly. Everything was cleaned up and just perfect when they left
Great company great people stay in communication with me the whole time provide full detail of products. Would recommend to anyone I know.
Weve been thrilled with our door, and had a minor problem with a clip coming loose to prevent the door from staying closed.I called, they came out the next day and fixed the problem in less than 5 minutes.These guys have been great.
Too Pricy! ! ! I don’t recommend this company.
The installer was very professional and on time. He has excellent customer service skills. I will give great reviews on this company. The installers really make the company. Thank you precision for the man that installed my garage door. Vincent Smith
Shaun with Precision Garage Door was spectacular!! Knowledgeable with a great attitude and great service!! They come ready with a stocked truck, so if you want that repair or installation its same day service!
Great experience. I called in the morning. Joe the technician shot me a text. Was here 20 minutes later. Replaced two keypads, programmed 3 remote controls, and gave me a quick walk-through and was on his way. Joe was polite, professional, and especially knowledgeable. We wont use anyone else from here on out. Id recommend them in a heartbeat.
My neighbor contacted Precision for a garage door issue. I asked him to have the technician give me an estimate for my garage door problem, too. Juan quickly diagnosed the issues and offered to do the work on the spot. He provided the needed service on my neighbor’s and my garage doors. He was working into the evening. I am very impressed with Juan and the improvements he made to my garage door.
Prompt, professional service at a fair price ! The job was completed by a technician who was skilled and courteous. Options for the repair I needed were shared in a manner that was pressure-free. I highly recommend this company.
Same day service was phenomenal. Called at 11:00 AM, they were at the house by 12:30 PM and done by 2:00 PM. Very professional, courteous and more importantly they completed the work I needed done. Definitely recommend Precision.
Jeremy arrived soon after I called to schedule. He called prior to the appointment. He finished the job efficiently. I am so happy with my new garage door opener. It is so quiet. Feels like when we first moved into our new home over 12 years ago! Jeremy was very kind and professional. Thank you Precision for the great team you have!
Andres was on time, professional and focused. He answered all my questions with skill and knowledge. I rate him at 100 % . super !
Timely, sound advice and professional from arrival through completion!
We had a garage door opener installed by Brad Blankenship with Precision Garage Door. Very professional and courteous when completing the project. Will certainly contact the team again for our future garage door needs.
Same day service was awesome! The technician thoroughly explained the problem and outlined a detailed solution with affordable options. I would definitely recommend Precision for any garage door repair or maintenance.
The Techician that performed services was very professional, detailed and easy to communicate with. Explained everything up front what was going to take place. My garage door upon completion was everything it was not before the Technician corrected and fixed the problem. I Tip my Hat 🎩 for a job well done. I am convinced the Company care about their Customers!
I had a small repair that needed to be done and they scheduled me the next day. The work looks grwat and it was done very quickly.
Very affordable, very professional, excellent service, excellent quality.
Was having issues with my garage door and Precision Garage door was able to fix it in a timely manner and at a reasonable cost.
A great experience! Arrived on time and explained in detail everything that needed to be done to get my garage door opener fixed. Switched out the Garage opener and explained to me how to use my new system and helped me set up the app for my new opener.Overall great customer service and I am very pleased!
Great experience. They were pleasant when I called and out the next morning. Service guy was nice and done quickly. They will be my go to from here on. As a realtor I always need a good recommendation. These folks fit the bill. Appreciate the great service.
Jeremy is kind the guy that I would give the work to any day at any time. He replaced the springs and did few adjustments to the garage door. Also Jennifer(person who attended the call) Very polite and awesome people to work with. Will get you guys some business in the future for sure.
Appreciated the precision company and Michael Ottosem’s service.You have a professional team. I trust yours and recommended you are best choice.
My experience with Precision was the best from the estimate to the installation. Jason D. came to give me the estimate, he was very professional and knowledgeable. He listened to what I wanted, knew what was in stock and helped me select a beautiful door. George P. and Ryan A. came to do the installation. Both again were very knowledgeable and professional, they dismantled my very old and heavy door and had the new one installed perfectly! I would give them more than 5 stars if I could! I tell my Precision experience and show pictures of the before and after to anyone that will listen. I will certainly recommend Precision!!
Wanted to thank Precision Door for the removal of an old wooden door an installation of a new steel door. The installer (Fred G) came out prompty within the time frame promished. He was Covid considerate with a mask and did an excellent job. The door has a dark brown finish and looks beautiful. Thanks so much
Clayton just left after installing my new garage door. So far I am super happy. Thanks Precision!
Thank you Precision door for all your help in getting my garage door opener fixed twice over this last year. Very professional and well done.FYI... Reminder: Be sure to keep your garage opener surge protetors in good working order.
Tech very knowledgeable, on time and efficient. The cost to repair was reasonable and came with a 7 year warranty. Im pleased
Quick, friendly and high quality work, I dont plan to ever use anyone else. Precision is world class.
Ive been using Precision garage for the last couple of years. The service technicians are always polite, courteous and very knowledgeable of their job. What I like about Precision the most is they dont try to charge you for services that you dont really need. For a female that doesnt really know a lot about garages thats very important. Anytime that I have called in they were able to schedule me an appointment immediately. One day they scheduled the same day and another time they were able to come out the very next day. This is also very important because when something happens to your garage you need assistance immediately. I would highly recommend Precision to anyone.
Great company.!! Attentive and professional technicians. We got a new door from them last year and their price with installation was very reasonable. This week, they came out for a maintenance appointment. Checked door all over the important points, lubed the rollers, springs and chain.Allison, is great at getting what you need in a timely manner. Friendly and courteous!Highly recommend Precision Garage Door !!
I called Precision around 10am Saturday and they came to our home mid-afternoon. The receptionist was very friendly and eager to help. The on-site technician called before arriving and was very professional. He corrected the issue during his visit and had all the necessary parts.
Jeremy was great! I was giving a time slot of between 2-6pm. Jeremy called at 1:30 to let me know he’d be at my home at 2pm. He was there at 2pm sharp. He was very respectful, kind and considerate. He gave us two options for my repairs and after our decision was made he was done in less than 1hr. I would highly recommend Precision for all your garage door needs.
Dustin did a great job. I wasn’t home so he said he could do the inspection before I made it back and he called me and told me what was wrong and as I arrived home the garage was already fixed. All that was left to do was make the payment. He saved us so much time with doing the inspection and work before I got home. I appreciate all his help on a Saturday morning. I know who to call if and when my other garage door has an issue 😊
I called today around noon and they had our garage door fixed same day by 4! Great service
Precision did a great job and was quick. He came in immediately, diagnosed the problem, and was fixed within 30 minutes
Contractor: MichaelVery fast and efficient with installing new set of cables that was broken on my garage door.
Had a minor accident with the door in the morning, called, and by early afternoon the Tech arrived. He assessed the issue, offered options, then resolved the issue. I will use them again for my garage door services. Thanks!
Called Precision late on Friday night after my garage springs broke. They were very polite and quickly gave me an appointment for Saturday. Shaun came on time and was very nice. Explained everything thoroughly and gave me several options of repairs. Work was done efficiently. Service was excellent. Would highly recommend Precision!
The service was fast, professional and technical was very nice and knowledgeable.
Precision came evaluated my garage opener and did an excellent job replacing it. A little pricey but job well done.
This company came out less than 24 hours later to fix my garage door and David did a great job explaining three different options to repair the door and now I love my nice and quiet newly tuned up door!
John was professional and timely. He quickly solved a sensor issue that I had asked a competitor garage door company to address for the past 3 years. The solution was quick, efficient and budget-friendly. Thank you Precision and John! A very satisfied new customer. 👍🏼
Prompt & courteous. Always great service from Precision.
Kris B. was awesome! He was really friendly and super knowledgeable - I appreciated that he took the time to explain everything I needed to know in order to make an educated purchase AND to take great care of my investment. He even helped me program my car to open the garage before he left, which I was never able to figure out before. I would absolutely recommend Precision to others based on the experience Kris provided! Thank you!
Precision Garage Door Service came to my home to look at my broken garage door. Kudos to them as they were able to respond in just a couple hours. The technician took a look at the problem, which was, garage door hit by car and off track on one side. Although the technician stated he could save the door by getting it back on track, he also stated that the cables and spring would need to be replaced. He would charge $400 to get the door back on track, the conversation didnt go far enough to find out how much the new cables and spring would cost. I completely disagreed that the cables and spring required replacement. A careful, thorough, rigorous evaluation was not conducted of the cables or spring by the technician, in fact, the spring was not broken and although the cables were taught, they were not cut. The technician stated that replacement of cables and spring is normal protocol for such a repair. I would agree that the cables and spring should be replaced if they were damaged beyond use. However, because the technician did not conduct a rigorous evaluation of the cables and spring, his statement that they had to be replaced was, in my opinion, BS. I felt I was being taken advantage of and I thought a $400 charge to return the door to the track was way too high. I am sure this company does good work and I know they are highly rated. However, my experience left me feeling I was being taken advantage of. I paid the technician $59 for the service call and wished him a good day. I would not call this company again. Follow up....I called another garage door company later that day. They repaired my garage door for $100. The cables still work fine, the spring still works fine. I saved hundreds of dollars by not falling for Precision’s line.Follow up......Precision Garage Door must have seen my review and gladly refunded the service call fee. That says a lot about a company that cares about customer satisfaction. Perhaps it didn’t work out well the first time, but based on their caring for customer satisfaction, I would give this company an opportunity to earn my business again should I need their services. I’ve never experienced a company who cared so much about customer satisfaction. I must give credit where credit is due.... thank you Precision Garage Door.
Absolutely fantastic experience from the initial phone call to the installation . Was scheduled fast, received a call ahead that the Technician was on his way and the technician that came to my home was knowledgeable and professional. I absolutely will not hesitate to use Precision in the future
My service person was very pleasant and professional thank you precision garage door
Precision did an excellent job and servicing my garage door they were immediately prepared to perform the services I requested and they also made some recommendations on maintenance that needed to be done for my garage home is 12 years old and Ive never had to do anything to my garage door but I noticed some water leaking underneath during heavy rains and I called them for that. I really didnt have an expectation of them being able to send out a technician on the date I want it because in I called them on Tuesday and I advised that I wanted an appointment tomorrow and because I had another technician coming in from the cable company. I was extremely pleased that I was able to get them at a moments notice and they did a wonderful job
Chris was not only very knowledgeable but he was also patient in ensuring that I knew exactly what the issues were and what he was doing to repair it. And he was friendly to boot.
Our 22 year old garage door had been giving us trouble. The serviceman from Precision Garage door came and checked everything out. Gave us a repair price and had everything repaired in a matter of a couple of hours. Roy, the service man set up my vehicle to the door, programed my phone to the door and made our hole experience very pleasant. My door operates so quietly and smoothly. I am very pleased with Precision Garage Door.
Contrary to some of the reviews I read, Precision had very competitive pricing. For what we were looking for they were actually the cheapest. They were also quicker to fabricate and installed the same day our doors were delivered. The technician was professional. He installed our new doors quickly and efficiently. I will definitely recommend Precision to others!
Roy was awesome and so is Precision Garage Doors Macon. How many companies can you call, get an appointment and have the service completed in the same day? Especially in Middle Georgia!? Definitely this one. Had issues with my garage door opening and Roy troubleshot it down to the correct problem(torsion spring) quickly. He didn’t make guesses on the parts and called for a second opinion when he needed to, which I appreciated because it showed that he takes pride in his work and was not just trying to get the job done, but do it right. He provided a thorough explanation of the work, tips on maintenance and some helpful insights on the construction in the neighborhood. Overall, would definitely recommend and use again. Thank you!
From beginning to end, excellent customer service was provided. The service technician was professional, friendly and very thorough. He never made us feel as though they were trying to add something that was not needed. He provided us with plenty of options and offered suggestions to maintain the door.
Ed was very professional and friendly. He listened to my concerns and explained in detail all the options that they had to offer. It was very easy to understand what was needed to be done and even compared other options that I had to see which would be best fit. Work was great, and walk me thru on what to do once I got app. Great work Ed. Thanks. Would definitely recommend and use their services again.
Precision has always done a good job for us, and this time was no exception. We were able to get an appointment very quickly and they arrived promptly, with a courtesy call shortly prior to arrival. Technician was very professional and knowledgeable and explained everything he was doing, what the cost of each option would be, and got the door working nicely.
We’ve used Precision Garage for our current home and previous home. Their knowledge and customer service is outstanding. They are extremely reasonable for service, repair and replacement and very honest. They don’t try to up sell you on parts, etc that aren’t necessary. Highly recommend!
My technician Dustin was excellent. As I explained to him everything that had transpired between my warranty company (First American home)and the garage door company (#1 garage door Llc) that came out to initially fix the door, and how dissatisfied I was with the results, he opened the unit and showed me how the wiring and the unit was left completely notoperational. We decided on the best course of action and less than forty five minutes later I was back up and running, and he was very pleasant. Thank youDustin and thank you Precision...M.Ricks
Our 15 year old custom garage door is now working perfectly, silently and looks great due to the alignment performed. I can only recommend Precision Doors to anyone. The technician Kris was excellent. Heads up call when on way, super courteous, and great work.