I’ve taken our 2006 Honda Pilot to Compact Car for service for the past year and a half and I’ve been very pleased with their work. I can get an appointment quickly, my car is ready when they say it will be, estimated costs are actual costs and my car runs noticeably better after service. Highly recommend.

I first started going to Compact Car in 1989 and I’ve taken my Honda cars and van to them ever since. I appreciate their honesty and quality work, and willingness to tell me what needs to be done ASAP vs. what can wait till I have room in my budget. The lack of turnover with employees shows it must also be a good place to work.

Love it here. Been bringing my cars since 1991

I would highly recommend this place. They only work on Hondas and Acuras. Very honest, knowledgeable and no pressure with needed repairs. They take the time to explain what needs repaired, why its needed, how long you can go without repair and possible results if it doesnt get repaired. Ive been going here at least 6 years. I will only buy Hondas from now on just because they only work on Hondas and Acuras.

Great service, fast, honest and super nice people. Customer service A+!

Honest work at an affordable price. I buy Honda so I can come here for service

When I go to a mechanic I want two things: honesty and quality work. I’ve had two minor issues where I’ve gone here and both times the honesty I received was as good as one could hope for. First time my drivers seat wouldn’t recline all the way. Turns out my wife dropped something that got stuck in seat motor. Next trip they tell me they think everything is fine with my car as they couldn’t replicate the issue I had and they talk me out of a repair. Two times I went there and twice they could have taken advantage of the situation for monetary gain. Sadly we are selling the Acura but if I ever have a chance to refer someone to this place I will.

Took my car 06 Element to find out what was going on with it. Check engine light - Code P0302. Battling this code for months. I took it to a Honda Dealership and had a valve adjustment done. After the valve adjustment, it would idle and run rough and die, it also sounded like a diesel. I took it back to the dealership a couple months later, they couldnt find anything wrong with it. It ran fine. My car kept getting worse so I took it to Compact Cars. I planned on them having it for several days. They called me a few hours after I dropped it off and told me they found the issue and my car is fixed. The dealership did the valve adjustment backwards. So far, so good. Car is running great and no check engine light.

Good service and always pleasant to speak with.

A friend recommended that I try Compact Car services when a Honda dealer in the area told me that I needed around $400 in parts and service when my 2003 Odyssey started running rough after not driving it for about a week and was showing a service required light - this began as we had the first cold snap - the Odysssey started running smoothly later on but the light was still on. As my friend recommended, I took it to Compact Car and they recommended trying resetting the warning light and continue to drive it and see if the light would come back on - it didnt and it was never an issue again. Compact Car charged me a minimum service fee, about $50 dollars from what I remember. From that point on, Ive taken all of the Honda vehicles that I have owned there for service and they have proven very capable and reasonable, and honest - Ive never had to deal with them trying to upsell me on services that I do not need. I highly recommend them!

There are honest people still out there! This company is beyond top notch!!! Honest, caring, concerned about your needs, not out to take advantage of you AND they have been in business for years! I see why. This was my first experience with them ( a coworker of mine introduced me to them) and will NOT be my last! I too will recommend them!

Compact Cars has always been extremely helpful, friendly, and caring. I’ve trusted their suggestions and decisions for over 10 years/3 different Honda vehicles.

Personal service at its best! A professional crew you can trust!

Great place to get your Honda/Acura serviced. I have been coming here for over 25 years and have never been disappointed with the service or the work that was performed!

I had a great experience. They took in my vehicle at the appointment time and had it done by the time I asked. Friendly staff and excellent mechanics!

VERY HAPPY with how I was treated!!!! Made an appointment for my 2004 Honda Accord and they were very kind to me when I got there as I ended up having a flat tire when I pulled in. They diagnosed my car and unfortunately were not able to help me with this particular problem because of my aftermarket parts but gave me great advice. Came to pick up the car and to my delighted surprise, didnt charge me and they even put my spare tire on so I could get the flat fixed! I would have gladly paid their very reasonable diagnostic charge!

My experience with Compact Cars is always exceptional! The entire team is awesome. Ive been with them for many, many years and always 100% satisfaction guaranteed!

Best place in town of you have a Honda or Acura. Ive been using them for 35 years. Honest, great service, fair prices and I always feel like I can trust them.

Car serviced...oil change. They are just like family!!🥰

Absolutely outstanding service!!! Had a problem with my 2016 Pilot which would have cost $1500. They called Honda on my behalf and got me set up for a free repair to be completed under warranty. Really impressed (and thankful). Highly recommend.

Professional honest and budget friendly

Fast reliable and professional service. I have had my 2005 Honda Pilot serviced here twice. Both times I was treated like a valued customer. The service here is top notch. This place is proof that having your car repaired doesnt have to be a headache. So if you have a Honda or Acura thiss the place to go.

SLOW lines dont even think about stopping by quickly before work. They literally take one order at a time with both lines full.

Checked out engine check light, reset and advised problem resolved. Total wait, less than twenty minutes! Great service and friendly employees! Would recommend to anyone!

Compact car services has been my to go shop for all my vehicle needs. Their team of mechanics are honest and knowledgeable people that provide world class customer service. This is hands down by far the best Honda shop in Charlotte.

I could not be more happy with the service and value that I received at Compact Car Service over the years. They are honest in their advise on my Honda and are fair and timely in their work. You wont find a better place to take your Honda.

Great customer service as always!!! Could not ask for better!! If you have a Honda this is the place to go!

Service desk friendly. Took my car in for oil change. Service complete in timely manner. Price reasonable. I did asked before bringing vehicle in if they top off fluids. Was told yes and no extra charge for it but when I got home and check vehicle they didnt top off fluids. I immediately called back and spoke with Lisa. After asking me a series of questions she told me to bring vehicle back in and they would top off my fluids. I was thankful for that but its just always seem nice when someone apologize that it even happen because now I have to go back. Im giving one star because they didnt top it off as it was part of service and I have to make extra trip to get it done....and no apologies was provided. Normally they are good.

They are the best car service repairs for anything. What i really cherish is thier honesty! I drive clearly across town just to have them sercice my Honda will never go anywhere else!

Excellent mechanics. I’ve never felt like they were ripping me off—in fact, I think they might have undercharged me at one point. Incredibly kind people who clearly know their stuff. Pretty quick too, and they have free WiFi in the waiting room when things are taking longer. The one tricky part is finding the turn into the parking lot and then getting back on to independence—but that’s not their fault at all.

This is the best thing from a failed relationship I ever kept

Took my Acura TL here after hearing a bearing noise, I couldnt isolate it on my own so I took it in for their $40 diagnostic service. The tech was able to figure it out within a few minutes of getting the car on the lift and they didnt even charge me!One thing that stuck out to me was that a few customers in the waiting room were raving about this shop saying theyve taken their cars here for xx years and sharing good experiences theyve had. These testimonials from the other customers and my great first experience going here has definitely won them a new loyal customer.

Compact Car Service has my highest recommendation. Their honest, always helpful, and they provide top notch service at a fair price for Hondas and Acuras. Ive depended on them for my service needs since about 2006...

Thank goodness for this service. They have taken great care of my old baby.

Great experience! I took my vehicle another repair shop because I was having trouble getting my car out of park. The problem was so bad that I had to use an emergency shift release trick each time I wanted to go into reserve or drive. A total nightmare! Well, after calling the shop for status updates for 2 days and having two guys work on the diagnostic, they finally recommend that I replace the shift interlock solenoid at a cost of over $500. I was highly skeptical and called Compact Car Service for a 2nd opinion. Robin put me through to Keith and after explaining the issue, Keith says that he has NEVER replaced a shift interlock because it’s normally something else like a faulty brake light switch causing the problem. He recommended that I not get the repairs done and give him a chance to look at it. I was impressed that he seemed to be able to assess the situation over the phone whereas the other shop took 2 days and 2 mechanics to give me an answer! I called the other repair shop back and explained that I did not want to get the repairs and would pick up my car the following morning. I get to the other shop and am told that they have done “a reset” on the car so I will be able to get it out of shift but it will act up again soon. Sounded fishy to me. If doing a “reset” was an option all along why am I just hearing about it? Anyways, I drop the car off at Compact and within a couple of hours I receive a call from Keith. He could not get the gear shift to stick and asked me how I was able to get the car there. I explain about the “reset” done at the other shop. Keith says there is no such thing as a reset! I am so glad I didn’t get the repairs. Keith recommended that I replace the brake light switch. I give the go ahead, my car is ready 1 hour later, and the total bill comes to $60 (the same price as the diagnostic at the other shop). I have had no problems with the car since. I am thankful for Keith and Compact Car Service. The service is top notch, the prices are reasonable, and the expertise is unmatched!

I bought another Honda 2 yrs ago, mainly for piece of mind, knowing Randy and Keith and the staff are best mechanics/customer service I have dealt with in 40 years of driving. Dont even think about taking your car anywhere else. The best in the biz!

Honest mechanics!!! I can always count on their expert knowledge, quality workmanship, and fair pricing and would not go anywhere else. I have been a loyal customer for about 7 years and highly recommend them to any Honda owner. They are head and shoulders above the rest!

These are the only mechanics I trust for servicing my car. Very friendly, helpful and - above all - very fair.

This is hands down the best Honda shop in Charlotte. I take my Acura and use to take an Accord to Compact car. They will never do something unnecessary on your car, they use original Honda parts and provide excellent workmanship. They also sell tires and have a nice waiting area. Highly recommend!

Finally a shop with honest and knowledgeable people. Best Honda/Acura techs around.

Went there once. and recommend it to my friends. good service for fair price. they are not trying to rip you off.

They are the ONLY people, beside myself that works on my car. They are very polite and work orrentient. They never fix anything, until they explain it first. They only work on certain cars. You become friends the the owners and the girls up front. So sweet and pleasurable atmosphere. They even have a very nice sitting/ waiting area.

This is a great group of service professionals who can fix anything at a top notch level ... and if it aint broke, they dont fix it or try to sell you something you dont need ....they are a hidden gem in the world of auto service centers..I have gladly trusted my cars as well as the cars of my kids to this wonderful group of experts ! P.Dobbin

Best Honda folks in town if you have an older vehicle. Experts at identifying the exact issue and doing exactly what is needed to get the car working again. No unnecessary repairs and no upsell of extra unneeded repairs. Got my 2001 honda accord up and running and ready for inspection.

I have been coming here to have my cars service for over 20 years. because of all the great service i get i only drive hondas. the service is great as well as the customer service.

Quick and professional service. Technician know a lot about the vehicles and provide service at a fair price. Recommend to me by a fellow co-worker and they lived up to his recommendation. Staff is friendly and they shoot straight, no one will try and rip you off on some un needed services.

Most highly recommend!! If you have a Honda or Accura, this is the best place you could ever go!

Best repair shop in Charlotte for Honda or Acura Vehicles by far!

Really good advice on how to keep your older model on the road

This group is hands down, THE BEST. I luckily stumbled upon them when I first moved to CLT in 1990, needing to have my Honda serviced.I know nothing about cars & there have been many times they could have easily taken advantage of me, but they never have & for that, they have earned my undying loyalty. I purposely have never bought another brand of car, other than Honda & Acura, just so I can keep going back to them.

Just recently, had my Acura serviced there for an AC compressor cost more than expected. I used to go this place all the time for every service on my Honda. But that was many years before. And Johnny was still there. He was an excellent mechanic and always felt job was done right. But sad to say he no longer with us. And a lot has changed since then.

This is the most awesome place to get your car serviced if you have a Honda/Acura! They are knowledgeable, friendly, do great work, and dont price gouge. I got to where I would not take my car to be serviced as a woman, because I was always taken advantage of. Compact Car Service has proven to me time and time again that they can be trusted. We thought we needed new brakes 6 months ago and they told us we still had some time on them. They could have easily sold us new brakes and we would have never known. Recently both of our Acuras have been having problems and they have worked with us to figure out the problem BEFORE having us spend a lot of money to do something they think might be the problem. They have spent a lot of time on our cars, but until they find the problem, they havent charged us. I dont know anywhere else in Charlotte that would have done that. They are good, honest, hard workers who dont take short cuts and dont sell you things you dont need. I didnt think a car service place was out there like this. We are so thankful we found such a wonderful place to take our cars. Keep up the good work Compact Car Service!!!

Ive been going to compact care for the last 5 years. I love it. Nothing better than an honest and knowledgable auto service shop.

These guys are great. They really know what they are doing when it comes to Hondas. Honest service at a very fair price. An oasis in a desert of shops that try to rip you off.

Ignore the 2 bad reviews below, they are not real. I have been going to Compact Car for over 20 years and there is no better place for honda repairs. The owner Johnny who is also the lead mechanic is as good and honest as they come.

Great expertise, knowledgeable staff, fast service.I will use them and recommend them going forward vs. going to the Acura & Honda dealership for both of my vehicles.Randy was pleasant to deal with and the ladies upfront were very nice as well.

Great customer service! Knowledgeable and recommend services to keep car running great.

They were recommended by a friend. Keith has over 30yrs experience. He knows his stuff, was honest about what my car really needed and I learned a lot in the process. This is where I will be going for my Honda repairs.

Randy made the whole experience great! Prices seemed to be manageable, and I didnt get anyhoopla about could be this, could be that....blah, blah.... Give these guys a try :)

Best place in Charlotte to get your Honda serviced. They really know what they are talking about. They have my trust in the matter.

If you have a Honda or Acura and need repair but dont want to go to the dealership. This is the best place to go. They do excellent work.

Excellent service and attention to detail.

The place to take your Honda or Acura for exceptional service at reasonable prices.

As most people know finding a good and honest mechanic is not easy and there is a saying that for every 10 complaints there is only one complement by word of mouth.Well Compact car is a place that through word of mouth I have only heard good things and my experience with 2 Hondas over the past 15 years says this is the only place to go with your Honda or Acura for service or repair.Johnny (owner) is honest and works with you and earns your business for the long haul, I wish more mechanics were like this.

Always honest and competitive. Friendly also.

These guys sure know how to service a Honda.

You can not say enough good things about this company. From the front desk receptionist to the back door everyone is professional and doing it right. Very knowledgable and affordable!! I dont know why people keep going to the dealer when you have these guys that have more experience then most the dealers techs and you are treated like family instead of $$$$ which is all a dealer sees in a customer. I am always interest to read reviews. I think its so funny that somebody gave a bad review over a tail pipe they bought that was bent and did not fit correctly then wants to complain that they were charged to fix a part that the company should have bought and made 25% on at least - come on you are already saving a ton on labor. This is where I think so many customers need to know they can trust these guys and understand that cars have issues and need routine maintenance. Some problems with cars can be complex too- fix one thing and then need something else fixed too- ever think they are related or that it went from one week point to another in the system. I am just saying a little knowledge for the customers makes a difference but either way you are in well trusted hands with Compact Cars of Charlotte

They always take care of their customers and do great work. My family has been using them for years!

Ive trusted my Honda vehicles to Johnny and the team at Compact Car Service for well over a decade now, and have never been anything but pleased and well taken care of. They go above and beyond and are the best Honda mechanics in Charlotte, bar none!

This people do not oversell...they tell you their diagnostic and unlike dealership promote products or services not needed. So I personally thank them for trustworthiness.

Honest work for honest prices, highly recommended.

I highly recommend Compact Car to any Honda or Acura owner. They are not only the most knowledgeable when it comes to how to repair and maintain Hondas and Acuras, since thats what they specialize in, but theyre also the most honest car repair shop Ive gone to.I used to repair my cars on my own whether it comes to basic problems like changing my oil & brakes or doing something a bit more complex like putting in a new heater core or alternator. Once my family and job began to require more time, I needed to find someone I could trust to do the job and do it right.After being told about Compact Car, I did some research and in finding they were also recommended by my favorite car experts, the Tappet Brothers, I decided to take a chance on them and am so glad I did. Now Ive been with Compact Car for over 7 years and cant count how much money my family has saved. Knowing how much the dealerships cost and how dishonest repair shops result in erroneous charges and extended car problems, I know weve saved a lot of money and headaches! Thanks Johnny and all the wonderful people at Compact Car for all you do!

Weve been customers since Joe owned it in Matthews....over 30 years now. Honestly you cant find better or more honest people to work on your car.

Not the easiest place to find but they do a good job with honda and acura. Theyre honest and wont rip you off.

The diagnostic fee is crazy when I already know what’s wrong with my car, im not paying 40 dollars for them to tell me something is broken when I know that already

Moved to Charlotte a year ago from Texas, I have Acura Rl an MDX. Found the diamond in the ruff. Very Happy with there service, Johnny was always straight shooter and easy to talk to. I understand 3 ex Honda, Acura dealer mechanics own and operate. Very knowledgeable. Never felt taken advantage of.They always took the second mile. I called in the other day and asked for Johnny found out he had passed away. I just felt awful and know it was a blow to his other partners and staff.I just bought a 2012 Rl and I will be back for my service.

Fast service, great price, recommended by Several trustworthy friends

I ALWAYS bring my car here if at all possible. I have only owned Hondas and Acuras, and a big reason for that is I know if I have an issue, I can bring my car here. I had a 2001 Acura 3.2 CL that had a bad transmission. I brought it to them for repairs, but instead of fixing it for me and charging me an arm and a leg, they told me to go over to the dealer because it had a recall and they would do it for free! A couple of years later, i brought the same car in for brake disks. Everyone else told me they had to be replaced, but they were able to rotate and sand them down, which saved me a couple hundred dollars. I HIGHLY recommend them to any Honda or Acura owner.

Been around for years. Family owned and trusted

Johnny, Keith, Randy and team are the only place that services my Hondas. This is a superior service team and provides top quality service.

These guys are awesomeness

Honest and dependable service. I wont go anywhere else in Charlotte now.

If you own an Acura or Honda and are not having it serviced here you are overpaying for inferior service.

My mech for 20 years!!highly recommended!

Great service, honest business

I have been a customer for almost 2 decades. I trust this crew explicitly!

Nice people very professional.

Would not take my 19 year old accord any where but compact cars. after warrants expired in 1989 we continue to travel 13 miles for service.

The only place you should take your Honda, period...

They really care about the customer and their car.

Honest and reliable

Honest and Reasonable

Mechanics are 👌