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Serving Faces
8430 University Executive Park Dr Suite 640, Charlotte, NC 28262, United States
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Serving Faces
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Fo
Review №1

Anytime I go to serving faces they are always so courteous and accommodating. Jody has the BEST customer service... so professional !!! I am always pleased with my service be it a facial or wax. Im eagerly looking forward to my chemical peel because Ive also heard great things about that experience. Ig you havent already VISIT SERVING FACES SPA!!!

Al
Review №2

This is never easy and Ebony for sure had me relaxed and her knowledge is out of this world. She is super sweet professional and has so much patience. I normally dont look forward to coming to a session but its been almost a week and I am loving the results. I also brought product that is working amazingly I cant wait so we can compare before and after. Thank you.

Er
Review №3

I had the most amazing experience at serving faces. I had two separate appointments for two different days. Ebony called and agreed to stay later so I could get all of my services done in one appointment. When I arrived I was greeted with welcoming staff and a pleasant atmosphere. I was offered water and wine which was a great touch. Throughout my services, Ebony walked me through everything she was doing and made sure I was aware, at all times, what she was doing. Ebony was knowledgeable about the skin and made my overall experience memorable. I definitely will visit serving faces spa again and recommend them to all.

La
Review №4

Ebony & the Serving Faces crew was nothing short of amazing! Everyone was polite, timely, and welcoming. I felt 100% comfortable and appreciated. I felt the intentional vibe that was created and the effortless pull to come back. Needless to say, I booked my next appointment!L.

Ke
Review №5

My visit today at Serving Faces with Ebony was such a rewarding experience. She was very thorough with her explanation in my skincare regimen. I love that she explained and answered ally my questions. I’m definitely will be returning. For all your skincare needs, Serving Faces is where you need to go. Thank you Ebony.

Ga
Review №6

If your in the Charlotte University area I highly recommend coming to see Ebony!!! Today I saw her for a wax + vajacial, I cannot wait to go back and try other services she offers. Ebony is so informative and makes you feel comfortable throughout the whole process. Also Jody her assistant is on point, a true gem! 🥰✨

Co
Review №7

Beautiful space and great experience! Ebony is knowledgeable and efficient! My wax sessions quick and as painless as can be! ☺️

Ke
Review №8

The receptionist was super cool and made me feel so comfortable for my first time!!! Will definitely be coming here again. Ebony was so nice and explained things very well!!

o'
Review №9

I received my first facial and was so satisfied. The customer service was awesome. My sister gifted me with a gift card for my Birthday and I was little skeptical about going, not knowing if she would be doing the facial for the money or really knowing what she’s doing. AND I MUDT SAY... This young lady is very professional and she is DEFIANTLY knowledgeable about skincare and knows her work. She makes you feel so comfortable and tells you ever step-by-step as she go along, works with you one-on-one to make sure your needs and goal are met! At the end of service provided me with some products she recommended and daily routine for me. I haven’t had bump or pimple since and, it’s been 2-3weeks. I actually scheduled my next appointment before I exited the building and, have been bragging about her and her services.I will definitely be back!

Gi
Review №10

What a wonderful experience at Serving Faces! Ebony is amazing! She is very knowledgeable; she definitely knows her stuff! I absolutely loved the fact that she went through the whole process step by step so I would know what was going on and what she was putting on my face. She makes you feel comfortable, and at peace while you’re getting that facial! She’s definitely my go to from now on for all my facials!

Mi
Review №11

As a 58 year old woman trying something new for hubby to enjoy, Serving Faces made my husband very happy. They made me feel relaxed and comfortable through the whole experience. From making the appointment with the gentleman to checking out with him. I give Erica a 10 out of 10 for a Brazilian.

Pa
Review №12

Where do I start? I had the pleasure of meeting this amazing skin care beauty in 2020 during the roughest part of my skin journey. I booked a consultation with her and she was able to tell me immediately what was happening to my skin and recommended some products. I have to say I went from mask acne back to perfect skin within 60 days, thank you so much Serving faces I have recommend your products to everyone I know you have a customer for a lifetime 💜💜💜

Na
Review №13

Erica was amazing and very professional ! You will not regret your experience here. The energy and atmosphere is great too!

Sh
Review №14

My face was glowing for days!!! My session was very informative,relaxing and well worth it. I will be back

Th
Review №15

Ebony was very thoughtful and gentle! Did an amazing job.

It
Review №16

Serving faces is very professional and I had an excellent experience for catering to my personal skin needs

Al
Review №17

I had a fantastic experience at Serving Faces. I took my niece to get a facial and her face was literally glowing. And Ebony gives you free products with your facial so you can see longer term effects!

Na
Review №18

So pleasant from the time you walk thru the door. Makes you feel so comfortable!!!

Ti
Review №19

Serving faces is an exceptional place of business for all your personal and skincare needs! I received my first facial and was 100 percent satisfied. The customer service was awesome from the time I stepped in the door until completion of my facial. Ebony is very professional and she is also knowledgeable about skincare and works diligently with you one-on-one to make sure your needs and goal are met! I will definitely be back!

Ni
Review №20

The entire experience was amazing from start to finish. The staff was completely professional and courteous. I left knowing I would visit again. Ebony was very courteous and especially knowledgeable. I can tell that she really has a passion for her craft.

Ze
Review №21

I really do appreciate Ebony for her knowledgeable, friendly, professional self. She really showed out with my vajacial ! I will be back and will be bringing more people to her establishment. Even the front desk staff were professional and amazing.

Ca
Review №22

Ebony was great! Very knowledgeable! I have problematic skin and for someone to already be aware, listen, and give suggestions is a breath of fresh air. Made me feel very comfortable and explained what she was doing and why. I felt like I was talking to a friend getting a service. Definitely will be back!

Ri
Review №23

Ebony and her staff is AMAZING ! Very clean professional place. Very welcoming and knowledgeable staff. Ebony does a great job making you feel comfortable doing this very private service. Highly recommend seeing her for your first time and beyond ! 😊✨

Br
Review №24

Ebony is amazing! Easy to talk to! I got my first mimi V-Steam which felt amazing!! I love the environment,professionalism and friendly services. Even Jovan is great with rescheduling and checking you out. He was very nice. Ladies check her out for all your needs.

Je
Review №25

I will definitely be returning!! She was very knowledgeable, professional and made a great experience!!! Highly recommended

Om
Review №26

Thank you very professional and knowledgeable!!!

Sh
Review №27

My experience is always great the staff is friendly and welcoming

To
Review №28

I enjoyed my time with Ebony yesterday. I received a chemical peel, she was very knowledgeable on what to expect and informative on post pre peel.Ebony and her staff were professional and even assisted me in purchasing product....I will be returning..thanks!

Cu
Review №29

My experience is always stellar at this spa. I typically go for my Brazilian wax needs. The environment is clean. The energy is bright and welcoming. Ebony is pleasant, informative, respectful, and knowledgeable. The customer service is professional and keeps me coming back. I refer everyone I meet, so that they can get the same great treatment. I have been coming here for years and will continue to. I plan to add facials to my list of services soon.Thanks Serving Faces! Keep being great!

ya
Review №30

Great customer service and easy appointment booking service

Te
Review №31

AMAZING SERVICE!! This past Saturday was my first time getting a facial, and she was very welcoming. Her spirit was extremely high she explained every thing she would be doing, and she walks you through every step of your facial. Very clean, and welcoming environment. I will definitely be back next month for another facial. I DEFINITELY RECOMMEND; SHE WILL GET YOU RIGHT!!

ar
Review №32

Ebony was wonderful!!! Very knowledgeable and just an all well rounded great spirit!! Thank you and I will definitely be back!

Yo
Review №33

Ebony was absolutely amazing and the services she provides are top notch. While providing my service, I received a Vagacial, she was giving me step by step details of the entire process. She also gave me information on how to take care of my skin to be sure I got the best results out of her service. The atmosphere was very relaxing, and calming. Anytime Im in the Charlotte area, Serving Faces is my go to place for facials, waxing and all of my skin care needs.

Br
Review №34

Amazing wax and facial experience here! One of the most painless waxes ever!

Ku
Review №35

Ebony is the sweetest & most knowledgeable. She’s gentle & explains exactly what everything is used for. She talks you through it & makes you feel extremely comfortable. I love going to her & is definitely recommend her for ALL your needs. Go see her 💖

Al
Review №36

Love my waxer best experience ever been going for about a year now won’t go anywhere else.

Gl
Review №37

Ebony is amazing & very knowledgeable. I enjoy my monthly facial appts at Serving Faces Spa!

cl
Review №38

Ebony was so polite and very versed in customer care.She made my experience with her so welcoming and explained everything step by step.She’s definitely one I would recommend for a first time service because she will for sure ease any nerves

Sw
Review №39

Ive had the best experiences at servicing faces. My stylist gifted my first service and Ive been customer ever since. Ebony was so professional and sweet. She made the Brazilian waxing so easy. Ive even been back for facial wow loved that. Check her out.

De
Review №40

Ebony is AMAZING!!! From my initial phone consultation to the services she provided. I made a teen facial appointment for my daughter, once Ebony answered all of my questions as the parent. But, was engaging and prioritized my daughters needs as the actual client. Not to mention the service was expertly performed and explained. We will be back.

Ke
Review №41

Ebony was absolutely great and welcoming into her studio spa. She is a professional and able to guide you during the facial with the concerning areas that she finds at a superficial level and deeper epidermal level. She offers this education during her session as well as great product knowledge. She was able to tell me how my current product routine could be adjusted to effectively treat my skin on a daily basis. I was relaxed and relieved and left with a glow. Thank you Ebony, I will return!

Al
Review №42

Ebony is absolutely amazing! Always a great experience whenever I come!

Eb
Review №43

I loved Ebony. She made me very comfortable during this painful experience (Brazilian Wax). She talked me through it .She explained everything she did step by step, she educated me on how to keep my area down there looking the best, and made the process quick. I will be back.!!!!

Be
Review №44

I had a great experience here and was able to book an appointment online for a wax without much hassle. There a was a little mix-up on the booking time when I arrived, but Ebony was very gracious and professional and still honored the appointment. Simple space, very clean and well kept. Ill definitely be returning!

Ki
Review №45

Very informative & so sweet! I really enjoyed my service!

Te
Review №46

One word AMAZING! Ebony made my appointment such a breeze. She explained everything and was very professional. I love the fact that she conversed with me during the process. Best Brazilian wax evvvveeerrr! Book her you won’t regret it!

L
Review №47

My spa facial treatment was amazing. I appreciate the great customer service, professionalism, and results of my treatment. Just a day later I could see the difference. She was knowledgeable and gave suggestions T the treatment and followed up with how to keep my face clean. I didnt know any at home facial routines. I want to continue to look young and glowy. Im very satisfied and I will visit again. Happy to know she takes FSA.

Br
Review №48

My Brazilian and underarm wax was quick and damn near painless! Ive been going to my normal wax girl for months but Ebony has truly won me over. She answered ALL of my questions and gave me good tips on how to care for the skin. She took her time and was very thorough. No hair left behind! I will be back for other services! Book with serving faces!!!

K.
Review №49

I had the most amazing experience with Ebony today. Not only is sweet and kind she’s incredibly knowledgeable about the services and products that she use. I am beyond excited for my next appointment. The atmosphere was clean and welcoming. I could go on and on about her but I’ll wait for you to experience this wonderful young lady with a heart of gold. From the time she opened the door to greet me, I knew I found the right person. Check her out....and thank me later!

Ms
Review №50

I absolutely love Ebony and will be returning😍! My 1st facial was excellent! She thoroughly explained everything she was doing to my face, what she saw after her examination, and what she recommended for my skin care regimen. She is VERY nice, her suite is set up in a very professional manner and beautifully decorated - she even lets you vibe to your favorite genre of music 😍 You will NOT be disappointed, I highly recommend Ebony at Serving Faces for ANY of your self love services!

Da
Review №51

Ebony is beyond awesome. She is very knowledgeable and you can tell that she really does care for her clients. She had my face feeling like butter. The ambience is super chill and you even get to select your own music for the experience. I’ve already booked my next facial with her and I’m looking forward to reaching my skin goals with her help.

J
Review №52

Truly a 5 star esthetician. She was so knowledgeable and understanding of all my skin issues. I immediately saw positive results following my visit. She also recommended products that I have since purchased and are working great. My facial was customized for my skin type which I really appreciated. I can’t wait to go back!

c
Review №53

It was my 1st facial & I thoroughly enjoyed it. She was very friendly & explained what she was applying to my face. Her location was clean & relaxing (low key started falling asleep). Suggested some good products & will definitely be returning.

Pa
Review №54

Highly recommend coming here to get waxed and relax. I thought the vaginal waxing would hurt and it didnt. Ebony made me feel comfortable and coached me through the process to make it a breeze. I will not allow anyone else at this point to wax me and it lasts longer than I expected. Very pleasant place and people.

La
Review №55

The service was amazing. Received my first facial ever and will definitely be back. Ebony was so detailed and explained everything and made sure I had a facial regimen in place that fit for my skin type. Highly recommend this business.

Za
Review №56

Serving Faces Spa is the best! Ebony is so professional and on time each time Ive received services from her! She listens to her clients needs and always follows up to make sure everything is going well with my skin and available for any questions you may have. I would definitely recommend her to all my friends and family! Thanks again Ebony for bringing my skin back to life!

Sa
Review №57

Ebony did a great job explaining the little details prior to my wax and post. Im a newbie And so i have a lot of questions but she really calmed my nerves. Her space is neat, clean, and safe. She offered me this amazing mango shea butter as a moisturize For my hands afterwards and i tried to buy it right then & there! Haha I’ll definitely be back for facial needs next!!!

Aj
Review №58

Very professional!! Great service and care. Ebony is very knowledgeable and friendly. I enjoy my visits. I would definitely recommend Serving Faces❤️

Na
Review №59

Ebony was awesome! I booked my first visit through Groupon on 8/12/19 and Im about to book again for next month. My face feels amazing and the facial cleanse products that she recommended have made my skin glow. Do yourself a favor and book right away.

Em
Review №60

Wow! Ebony is a very professional and excellent esthetician! I really enjoyed my time there. She really takes her time to make sure everything is perfect. It was my second time there and It was super, very satisfied. Definitely will be back.Thanks Ebony

Cr
Review №61

This experience was so wonderful. Ebony is the sweetness person. She was patient and very informative. And the fact that she is a young black queen is even better.

Go
Review №62

Ebony Burns Is an exemplary professional esthetician. She only uses natural products, is prompt, the location is thoroughly sanitized and she allows you to pick the genre of music for your sessions.Ms. Burns is quite personable, and I will continue to recommend her spa to other friends and family.

Le
Review №63

Ebony is such an amazing esthetician, the service is amazing and she educates you as she works. The best Brazilian that I have ever had! Definitely a longtime customer!!

Br
Review №64

Facility was immaculate. Ebony was friendly and really professional. The location is very convenient to where I frequent and I’ll be sure to visit again.

Ni
Review №65

Excellent!!! Clean, relaxing, professional, knowledgeable...A++++++!Ebony is good at what she does and she makes you feel comfortable. I HIGHLY recommend her for a Brazilian and I plan to return for more services.

Je
Review №66

I visited Serving Faces for my birthday to get a facial and it was great! I really enjoyed it and felt very comfortable and relaxed. My face was glowing when I left... I will be going back to try her vajacial services.

Ke
Review №67

I had the best experience for my birthday. It was so luxury to be treated by Mrs. Ebony. She’s very great at what she does. Also, the service that I received was phenomenal !!! I’ll be back in a monthly !!

Sh
Review №68

The BEST facial I have ever received! Her suite was super cute and she was sooo sweet! I felt comfortable immediately. My face feels sooo smooth! She also has products available to buy to keep up with the skin routine at home! I found my go to person for facials and waxing! Book her! You will not be disappointed!

Ve
Review №69

Ebony is absolutley amazing; she is very professional and amiable. Ebony answered every question I had prior to booking and the experience once I arrived at the spa was wonderful. I look forward to returning for waxing and facial services.

le
Review №70

Thank you so much Ebony!!!! It was my first time getting a Brazilian wax, she made it very easy!! I will be returning ❤️

Ve
Review №71

Great waxing service! Ebony is both super friendly and professional! My service is always nearly pain free! You will not regret choosing Serving Faces for your needs!

Me
Review №72

Ebony is very professional and friendly! She was able to keep me calm, by simply talking to me the full 2 hour appointment. My experience with her was definitely a great first impression, and will be a returning customer! She truley loves her work!

Ta
Review №73

I have been visiting Serving Faces for a couple of months now. The facility is clean and welcoming and Ebony is great. She is very professional and gives great tips on aftercare. I will be a long term client.

Sh
Review №74

Ebony is fantastic! Shes very professional, quick and explains everything in clinical terms; which is great for someone who has never been waxed. Ill be a repeat client.

Al
Review №75

Ebony is awesome she is very polite and knowledgeable about skincare and services. I have never been wax before without breaking out but with her I did not. I will definitely be coming back and I tell all my family and friends about her. Thanks Ebony you are the best!!!!!!!!!!!!!!!!!

70
Review №76

Ebony was extremely knowledgeable about the different types of skin, and also has a variety of products to fit each clients personal preference. She makes you feel at home will definitely be returning .

Na
Review №77

Omg I had the best experience getting my wax. Very Professional and funny. Cant wait until my next one. Will be getting a facial also. Giving 5 plus stars😘😘

ki
Review №78

I go to Ebony for my Brazilian wax’s she does an amazing job, and makes me feel super comfortable.i highly recommend her, you’ll have a great experience.

Ke
Review №79

Ebony is awesome my first time going to her and she made me feel comfortable and shes fast and efficient. Shes very sweet and professional and very thorough.

D
Review №80

Exactly what I was looking for. Ebony was very knowledgeable, professional and personable. Clean facility and relaxing ambience. Highly recommended.

Rh
Review №81

Taking your time and explaining each process. Feel great after each procedure. Thanks for being awesome.

Jo
Review №82

Serving faces DELIVEREDDDDD ! my very first facial couldnt have been more perfect. Ebony is the most professional, passionate, knowledgeable esthetician. Great tips giving on skin care both internal and external. Thank you so much for a wonderful experience. I can not wait for my next facial and future services. Thanks again Ebony-Highly recommended

Er
Review №83

Ebony is the sweetest. I love her services. I love to take advantage of her Bff special when I can for the Wax services. She is very professional. Her facility is clean. She is also very knowledgeable in the field. I will be rebooking another appt soon.

Mi
Review №84

I got a Brazilian wax done by Ebony today her location was very neat and clean, Ebony was very knowledgeable about the wax and what products to use. She made me very comfortable and I will definitely be going back.

Ta
Review №85

It was a great experience with Ebony. The environment was relaxing and very clean.

M
Review №86

Excellent service! I am always comfortable during my appointments with Ebony, and she is very informative about the process and after care.

Ga
Review №87

Ebony is very professional and did a great job with my wax. I had a problem where I was charged an incorrect amount and she was quick to reply and refund me back the money. I would reccomend!

sa
Review №88

Ebony is sweet, professional and is service orientated toward your face card.......enjoyed my facial with her and plan to see her again!

Re
Review №89

Ebony was professional, detailed, and SO sweet! I just moved to the Charlotte area and she’s my new, regular waxer. Already booked my next appointment. Thanks, Ebony!

br
Review №90

She was very professional and went the extra mile to make me feel comfortable. Very clean, quick and affordable!

K
Review №91

Ebony is amazing!!! Very knowledgeable and customer service is A+. I cant wait to go back.

To
Review №92

Very knowledgeable and professional. She does a great job.

Ru
Review №93

Serving faces is amazing spa I had a tinted eyebrows done before here I love it so much I recently had my first experience brizillian wax done great friendly professional business thks servings faces 💞

Mi
Review №94

Awesome service! Professionalism is indeed a main focus!

Ka
Review №95

High quality services and extremely professional !! The best facials and waxing in NC.

Di
Review №96

OMG!!!! Best spa ever! Great 1 on 1 service and advice!

Am
Review №97

Great vibes love will be back

Information
55 Photos
97 Comments
5 Rating
  • Address:8430 University Executive Park Dr Suite 640, Charlotte, NC 28262, United States
  • Site:https://servingfacescharlotte.com/
  • Phone:+1 980-498-2084
Categories
  • Beauty supply store
  • Skin care clinic
  • Day spa
  • Electrolysis hair removal service
  • Hair removal service
  • Health spa
  • Laser hair removal service
  • Medical spa
  • Spa
  • Waxing hair removal service
Working hours
  • Monday:10AM–6PM
  • Tuesday:11AM–8PM
  • Wednesday:8AM–3PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Black-owned:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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