Scheduled a hitch installation about a month in advance. Get there at appointed time, worker not present, asked to come back in 2 hours. Come back to be told that they cant do it today. Zero communication with this customer.Addendum: today was like a different business. Even though I get an unscheduled call from them saying they are ready to install my hitch, I get it done and done quickly. A phone call goes a long way and enough for 3 stars.

Best location and customer service in town!!! This place is above the rest. Thank you guys so much for your help. They went above and beyond for me.

Took 30 minutes to be helped. Employees walk around and dont try to help you. I took my vehicle to get a hitch installed at 930. They took all day to complete the job. I tried calling to get an update and call gets forwarded with a 20 minute wait to talk to someon . Horrible customer service and employees walk around like I kicked their dog. Uhaul really needs to address this poor customer service issue. This is the last time I come here.

Was told over the phone that they had space to store my RV. Towed it all the way there only to be ignored for 30 and then told they dont actually have room. Huge waste of time and gas.

The service is very poor. They owe me a 50$, For cancelling my contract after they committed for equipment. And now simply denying it. What a bad staff and bad company!

Had the trailer hitch I needed in stock and installed it same day. Nice, professional looking job for a decent price. Staff were friendly and helpful.

Dont call the number because its forwarded to a call center. For a hitch and wiring install the call center said I would only pay 321.19. Now that Im at the uhaul place they said I will be paying $384.29. Do yourself a favor and do it online, its way more accurate information

This location has terrible customer service. I wasn’t acknowledged one bit for half an hour walking in the store today. The man and the woman working there don’t need to be in the service industry. I wanted to complain but honestly didn’t feel like the two of them cared less about anything.... I would rather take my money somewhere else.