Excellent service consultant— informative, kind and honest. Chris was awesome throughout the whole process — the mechanics fixed a major oil leak that another shop had botched more than once. They took a video and explained the whole process. Chris even helped me get an Uber ride back to my town while my car was being worked on. I would recommend Honda service !!

Special thanks to Dwayne my sales person and Roy!!! Made the process easy as pie. I was out with my new car fast and they were absolutely wonderful!!! Thanks guys!!!!

The salesperson was very knowledgeable and helpful. Everything went smoothly and all commitments were met on time. The facility was very clean and looked impressive. I will be using them for service and if that goes as smoothly as my purchase did, I will be very happy.

My experience was wonderful! Tom was amazing and helped me through the whole process of buying my vehicle. He was very understanding and made buying a car very easy. Thanks Tom😜😜

Lilia and Heather were a pleasure to work with - great customer service, friendly and professional. They went out of their way to find a bow for our daughters car. Their offices and showroom are spotless! We came to Honda of Danbury after a bad experience at another Honda dealership and are very glad we did. We will recommend Honda of Danbury to our friends and we will definitely be back!

My experience was great. Peter my service advisor explained what needed to be done and was extremely helpful. Great service department!

I had a great experience with Honda of Danbury. Especially with Tony Fossim. Very knowledgeable in his field and very professional with his customers. Pleasure to deal with. I would definitely recommend Tony and Honda of Danbury to all my friends and family. Thanks for your excellent service.

Purchased a new CR-V (sight unseen!) to replace my familys car lost in Hurricane Ida. This dealership was the only one I called in the area that was charging MSRP - every other dealership (NY & NJ) I called was charging anywhere between $2-10K over sticker. Heather Ramos who handles internet sales was a breath of fresh air; friendly, informative and wasnt pushy at all. We ended up securing a car with them that wasnt even delivered yet - sight unseen!John Francisco who ultimately handled our sale was fantastic; even though we had already purchased, he spent an incredible amount of time giving us the best run-through of the features of the car when we came to pick it up as if we were still prospective buyers.We truly feel like we made a great decision to purchase from Honda of Danbury!

Heather and Lilia were helpful, informative and pleasant. Honda of Danbury is a large, spotless dealership compared to others. The price of my HRV 2022 was fair, the closing quite simple and fast. I would recommend them .

Scheduling, and rescheduling, my appointment was simple and I appreciated the follow up reminder call. It was pretty busy when I arrived so the service took longer than usual, but they were very apologetic and made up for the delay (there is a comfortable waiting room to pass the time, extremely clean bathroom, and the free coffee machine was a bonus too)! They also wash the exterior of your car when finished. The staff is friendly and professional and I will definitely be bringing my CR-V back to Honda of Danbury for my future service needs (it’s also where I bought my new car a few months ago, which was a positive experience as well).

Great place to buy a car and have it serviced. I had my first full service on my new Accord. Easy to schedule service at a convenient time. Very helpful and friendly! Ed at the desk was most helpful with my (many) questions. Also had a couple of questions for Tom in sales and he was also exceedingly patient and helpful. Many thanks to all!

My mother bought a 2022 Honda Covic Touring yesterday from Honda of Danbury. We wandered through the lots from Mazda and as of it were fate, saw this beautiful car and met sales rep Mark Ramey. He was so friendly, helpful and professional. We couldnt be happier with the whole experience!

My Service Associate Peter was great. Very polite, professional, and knowledgeable. My experience thus far at Honda of Danbury has been terrific.

The service team here is top notch. Always explain everything in detail, recommending certain maintenance but never pushy if you say you are doing it yourself or holding off. Service prices also very reasonable for a dealership and available in plain sight on the website.

I always go here for regular maintenance. They recommend things that need to be fixed they’re honest straight to the point and help you explore the best options so you’re safe in your car is running for a long time

Dwayne was incredibly accomodative, courteous, and professional. This is the second car I have bought through him and I would not go with anybody else. He is honest about pros and cons of each car rather than just trying to sell something I may not exactly prefer. Excellent service from the entire staff as well.

The service team is outstanding. I never feel pressured to do more than I need too. I would highly recommend Honda of Danbury

The sale staff very good and handling the purchase of new car. I just bought 2019 Fit Sport. They also add on the block heater I need, even though, they did not know you could get such thing, with few minutes of talking the repair department, also before drove I notice the floor mats were missing from the car, but they just misplace in another car and found them quickly.Only thing this disappoint in, was misrepresent of the extended warranty, which more general failure plan, I was no, but after few minutes of saying no, loan department got point.I am fairly capable doing work on cars, and getting scan tool work on them. Also they very upfront with all options at point and time. My only recommendation is provide print documents of the options before buy comes in sign on the line. Also, bit surprised they shock, I want to read the document before I sign them. However I could understand this reaction because I know many people dont read long legal document, much now before they sign. However I do because my line work and dealing government agencies. I known other car dealership would be more upset and pretty mad. However they more than happy let me read, once they understood why.Also, my only concern about the not print documentation or alack ability read from computer or other device, seem be problem at all the dealerships now in name of going green. I feel this maybe an ADA issues.With all that said, Honda of Danbury, one the better dealerships have done a deal in Connecticut and would go back to them again if need another car, again, if Honda makes a car that fits my needs.

I came in expecting to get a quote for close to $1000 to have the motor on my automatic door replaced. Dave did some research and discovered that it was covered under my extended warranty! He asked if I wanted it taken care of that day and I explained that I was in a time crunch and had about 2 hours available. Dace checked with the service technician who said not a problem. They did more than deliver…I was out of there in an hour!

Great communication, super staff, fast work and reasonable pricing for a BMW (Non Honda). Awesome experience and I highly recommend.

Bought a Honda Civic here recently. The associate I worked with, Louie, was friendly and answered all of my questions. The person managing financing made the progress very easy.

Our Honda Danbury shopping experience exceeded expectations for customer service. Lilia attended us in a professional way but above all humanly speaking, she gave the desired follow-up, advice, and above all she was always sincere in talking to us about the options that we could have based on our buyer profile, we are very grateful to Lilia and the staff Honda Danbury, for having treated us as people, without discrimination, by race, color, or economic condition, that is appreciated. If you are thinking of buying a vehicle come to Honda Danbury, believe me you will not regret it, we visit many dealers in the area and snow york, and only here we find the service, price, and advice.

Great service and super clean waiting area. Never have to wait long and never feel pressured for additional services on my car.

Very friendly and transparent conversation with Jessica. She is very nice sales person. She helped me to get good deal on my old vehicle for trade-in.Definitely will recommend Danbury Honda and Sales person Jessica.Thanks,Pravin

Peter Bernacki was so professional and helpful for my first time expediting the Honda Service Dept. Thank you, Peter!

It was my second time here. I went for oil change, brake flush, power steering flush, tire rotation. They got the job done quick. I love this place! Thanks!

I have confidence that I receive honest recommendations for services on my CRV! I have been a loyal consumer for at least 20 years!

Always great service when I stop in to have work done. Ed is a consummate professional and a fantastic representative for Honda of Danbury.

Only needed an oil change and tire rotation this time. John Beirne in Service was professional and personable. Since I was waiting for rather than leaving the vehicle, he got me in and out within the anticipated time frame. At checkout time he let me know about some recommended services that should be done at the time of the next oil change so that I would not be surprised. Very satisfied.

Both servicing & sales are great to work with .Service center -Worked with both Ed Acosta & Chris on servicing side & they both were prompt and clear on work needed to be done on my vehicle. Didn’t feel I was being offered unnecessary work to car.sales -Worked with Lilia to upgrade my vehicle . I was clear with budget and she worked with my circumstances to find me my ideal vehicle and price point . Didn’t push on unnecessary add ons

Prompt, reliable service on two vehicles for more than 20 years.

Danbury Honda is the best dealership around! I always have an excellent buying experience, and the service department and my service advisor,John Beirne, are outstanding!,

Great service! Friendly and provided full explanation of required and recommended services!!

This is the BEST car service around! I love my Honda, and I love the service even more!

Excellent service. great honda center.

The service department took my vehicle in immediately the same day I called for a factory recall. They performed the service and gave me recommendations for maintenance. They even washed the outside. Awesome!!!

Best experience I’ve ever had! I’ve purchased other vehicles in the past and nothing was compatible to what Honda of Danbury did to help me! They were honest and worked with me to get me and my family the perfect CR-V !

Reliable excellent customer service. Enjoy working with Ed Acosta and the expert service team.

Service was great. In and out in about an hour. Staff was incredibly friendly and professional. I’ve been to other Honda dealerships for service before and nothing can compare to Honda of Danbury. They are hands down the best. Would like to add the store and waiting areas are immaculately clean.

Once again Danbury Honda has been absolutely friendly, professional and knowledgeable!! Had a few things done to my CRV, everything was explained to me in plain English and was done and ready to go in a timely manner!! Thanks Ed Acosta for you all your help and knowledge 😊

I knew exactly what I wanted and Rich and Heather were great! I was in and out quickly with a new car! No pressure sales was an added bonus.

Amazingly easy experience. Was in and out on my own time. Straight forward pricing, worked with what I wanted to put down, and addressed all concerns. Will be back when its time to trade in our other vehicle.

Very fast, courteous, and accurate and at a very reasonable price!

Checked in with Tony - Great guy! Gave us great service and a fast, accurate diagnostic reasonably priced. I had my car back all fixed up and shiny quicker than expected. I would never go anywhere else to service my Honda CRV. These people really know their stuff!

Tony is a great Advisor. He always looks out for the best interest of my vehicle and my safety. Thank you for always providing great service!

Very courteous & welcoming environment. Their in-person & online service was prompt & provided me with around the clock information regarding my car throughout the entire process.

Awesome detail of my car. Best dealership Honda of danbury. Get all my oil changes here and two cars from here

I just want to say, Honda of Danbury is such a great place to buy a vehicle. We have purchased 3 cars from them over the years and our recent purchase of a Ridgeline was so smooth. Tony, our sales rep, was very attentive and informative and gave us the best experience. It was a busy Saturday and everyone was greeted by someone as they walked in, as always. I highly recommend them!

Hands down, going to Danbury Honda was the best experience I have ever had buying a car. Jess was absolutely amazing and I have never felt more valued as a customer and confident that I wasnt being taken advantage of. She sold me a great car at a great price and the whole process was super easy. Chuck in financing was extremely knowledgeable and patient and made sure I understood everything I signed. I truly felt safe with Jess and Chuck and I could not be happier that I was led to Danbury to buy a car. They turned a stressful situation into an absolute pleasure.-Matt Horn

Im a current owner of 2018 Honda Accord EX-L with a lease thats almost up. I visited this dealership on 9/15/21 around 5 PM. I walked around the the lot checking out the used cars etc. I finally make it into the showroom and browse the vehicles for about 10 minutes. The issue is during those 10 minutes, no one asked if I needed help or even acknowledged me for that matter. I will not beg any dealership to take my money. 2 stars for a clean showroom.

Service dept is A+. Initial estimate was spot on. Did not try and up sell or add more items to the “to-do” list. Quality outfit and you interface with professionals. I’ll be back fir future service needs

To Whom It May ConcernI have Know John Beirne For Over 10 year’s, John Brings to all of his Customers Skills,Communication, Honesty And most of All the Correct Services Required to Keep your Honda Going forever John will never Suggest or agree if what you Want is Non Essential Service at the Time of pulling into Honda Service Area .John is always looking out for his customers Safety, Cost and Honda Reputation.John will highlight your needs for Service If Your Honda is not secluded for Service at the Time of your next service. My Wife and I Purchased Leased Over Several Honda’s over the years.RegardsPatricia and Gary Chicatell37 Lake AvenueTrumbull Connecticut 06611Scale From 1 being the Lowe’s score 10 being the Highest Score Rating 10 One Standard of Excellence.

The next day the tire was flat. Told by town faire both rear tires were wearing uneven and needed replacement. You picked up on the need to change spark plugs but failed to identify need for alignment and tires. Cost 372.00 plus 2 hours of leave from work

Excellent service. Accepted coupon for work done. Happy with work.

The staff was Friendly and very attentive to my needs in what I wanted for my brand new car. They process was easy a d smooth.

My sales person Rich Peifer made this transaction very easy. He took time to make sure that I understood everything about my new car on delivery. It was a pleasure working with Rich and everyone at the dealership. Thank you for everything.

I have been a customer of Honda of Danbury for 10 years. During this time period I have purchased 3 vehicles and used the service center for all required maintenance. I experienced an unexpected delay with my recent purchase . I reached out directly to the General Manager Jay Whitlock and he provided prompt and tremendous service recovery. Also, the sales associate Luiz is top notch. He is provided my wife and I with excellent customer service.

I recommend Honda of Danbury. If you need a car see tony he is amazing and will work with you

Oil change, inspection, and a car wash (!!) on my Honda in under an hour. The service department staff are pleasant and easy to deal with. Bright and clean facility. Very professional.

I honestly do not believe I’ve had a better experience there. I went in for a ‘B16’ service, which I just assumed meant I needed an oil change. Marcus was SO thorough and explained to me in great (and understandable) detail that a B-1-6 actually was more than just an oil change, showed me where to look it up in my car, and was just overall helpful and ensuring I was aware of every step of the process. So, thank you Marcus!On top of that, they returned my car to me CLEAN! It’s the middle of winter and my car was FILTHY. I was actually planning on bringing it to the car wash after, but they saved me a trip. The service at Danbury Honda is absolutely fantastic. I will absolutely be going there for now on.

I was helped by Ed Acosta and he was a such a gentleman. So very helpful and patient with all my questions. From the time I brought my car into the service area, everyone was so kind and efficient. Best Honda dealership around!

Service 5 stars.Sales 4 stars, they should be willing to negotiate prices, specially this 2021. That way they dont need to call back again.

My oil change, as usual, was a good experience. Everyone in the Service Dept is efficient & friendly.

Service was great. In and out in about an hour. Staff was incredibly friendly and professional. I’ve been to other Honda dealerships for service before and nothing can compare to Honda of Danbury. Chris was very professional!!

Always outstanding service, especially Ed Acosta! I trust Honda of Danbury completely!

Jessica Pugliese was great, very welcoming and willing to help. The financial part also went very smooth.

Had discussion with knowledgeable service advisor about what to do and what not to do. Solved my service light issue without charge by oil change and proper oil level.

The process was very easy. I set up an appointment through the website, I was contacted by an scheduler who ask a few easy questions. Dropped off car. Anthony (who worked on car) called to say the car was ready about an hour and a half later. He explained what happened and work done, gave me my keys and paperwork. The work was recall services to my vehicle. Very nice service.

Honda od Danbury is the best Honda in All of CT! Keep up the great work guys👏🏾

Honda of Danbury has been Top Notch! I have had so many issues with my car over the years and have been to several dealerships. Honda of Danbury has been exemplary in their Service Team. They offer great Customer Service, appreciation and expertise. Above and beyond has been the treatment from Service Manager Scott and advisor Christopher Fehr. Chris Fehr takes the time to thoroughly explain what is going on with my vehicle so I fully understand. He works with me and offers suggestions on how to move forward in the safest and most economical way. I was recently able to meet some of the Technicians who have worked on my car or just work there and they also get a rave review for courtesy and kindness. Two thumbs up and much thanks to Honda of Danbury and their Service Team.

I rarely write reviews, but I felt that I had to this time. I went to Honda of Danbury to look at a used 2013 Ridgeline. I was meet with Duane who turned out to be very honest in his sales and went above and beyond service to satisfy his customers. I had a coupe of issues with the truck that every time I called him he was right on top of it. He never pushed me off or ignored any of my calls. I’m very pleased to be doing business with him. Just wanted to share my appreciation and let others know how Honda of Danbury Dealership is different. Keep up the good work!

I have purchased 5 cars from Honda of Danbury. Three new cars for myself and two used cars for my daughter. My salesperson has always been Tony Delena. Tony always gives us the best deals and makes sure we are happy with everything about our purchase. Tony is very personable and just an overall great guy!! Thank you Tony for always being there for us! I would also like to say Thank you to Chuck!! lol What a great guy!

Ed Acosta my service adviser is the best. He went above and beyond to resolve my problem. Nice place to take your car for service and they wash your car also.

It was extremely busy and the service was excellent.

Clean waiting room, and friendly service.

I love coming to Honda of Danbury. Its very comfortable, accessible, welcoming and clean. I can always be assured my vehicle receives the best treatment and work done. With that said, however - they always seem to want to change my cabin filter every time I get an oil change when its not even necessary.

I give Watertown a 5 star as I’ve been buying cars from them for over 10 years and the service has been great! My sales associate has always been Marc Quispe and he has been nothing but awesome! I have referred family and friends to Marc and the service is still A+! Marc is now the manager which makes this experience even better he worked so hard to get me the best deal possible! My sales associate was awesome( I don’t remember his name but they call him flipper) Every one is just so friendly and helpful as soon as you walk through the door! I will never go anywhere else to buy a car!

Tom Spegnolo works to please people, goes above and beyond to find what is right for the customer. He walked me through every car, and ended up finding me the perfect car for me. Very professional and hard working, would highly recommend him to everyone. Honda should be proud they have someone as dedicated as he is, his hard work really shows.

This is the Best Honda I ever been too, the Sales team and Advisors are all very professional, friendly. I work with Chris, he’s my advisor and he is amazing !! This is the best Honda I ever been too, they really take care of you and make you feel welcome . The waiting room and bathroom are always clean and service is quick ! I Deff rate Honda of Danbury 5 stars and Deff recommend them!

Always excellent service.

It was a pleasure to work with a group of amazing people who really helped me. Thank you to everyone at Danbury!!

Honda of Danbury has a superb service group. I have been to this service center many times over the years and the service personnel are courteous and very knowledgeable. They explain everything in detail so you know what you are getting. As I said before the service advisors are all very knowledgeable but I would like to thank one particular one for his help putting my mind at ease. He is Anthony Fossum.Honda of Danbury please keep up the good work.Thanks again.Jerry Padilla

I just leased my 4th CRV with the dealership. It my first time working with Duane, but I found him to be knowledgeable and very helpful in working to get me a good deal with management, who I also give high praise to. They make sure to match you up with the car that has the options you’re looking for.I have also been servicing my cars there for 9 years, and have been extremely happy with the service staff as well. It’s nice to see that they continue to treat you well even after the sale is done. I would highly recommend Honda of Danbury to anyone who is looking for a great car and a great deal.

Great service always. The person who assisted me, Tony Fossem could not be more cordial and accommodating. Pleasure to work with him.

Excellent customer service!

Best Honda dealer in the area. Very professional and straight forward!

Service coordinator was both professional and knowledgeable. Great customer service. Everything was done that I asked for.

Excellent service experience. Ed provides first-class service and is one of the nicest people I have met! Thank you Ed and Honda of Danbury!

I turned in my leased Honda CR-V early because of a deal offered by Danbury Honda. All went well and there were no glitches. Matt, the dealer sales person was cordial and helpful. This is my second lease and I am very happy with the car and the dealership.

Bought my new certified pre-owned car at this location and the staff made it an overall pleasant experience. There were a few inconveniences during the paperwork and review of the vehicle but it was all handled promptly and professionally. My only bad note was the wait time. There wasnt a person at the front desk so I had to go search for help both times I entered the building.

Four years ago, a bought a new hybrid accord which I still enjoy driving. Over the years I have come in for routine maintenance. This place, Honda of Danbury, is always clean and staffed with really nice folks. During COVID19, they have a large air purifying machine and constant surface sanitation. It will be nice to see their smiles again.

Oil change was fine. But even though it was scheduled and I arrived on time it took about an hour and fifteen minutes. Service desk agent, Ed, was great. The car was returned with the side mirrors fully shifted to a position where I couldnt see out of them. Also, as I was pulling out of the service pay the Honda Dealership service worker driving out of the opposing bay cut me off and seemed to be in a pretty big rush: with someone elses car. Then, I received an email asking about my service. I answered Ed was great. Then got six emails from Carfax asking for a survey. Asked Ed, and the customer service agent, and the service manager to unsubscribe me from any other emails. No answer from any of them. I unsubscribed myself. Today received another email, this time from Honda, asking for a survey.Nobody at the dealership has responded to a single email I’ve sent asking for help. Feels like they’re happy to sign me up and send me 10+ unsolicited emails but can’t bother to answer a single one of mine. This never happened at my 15 minute oil change at Valvoline.I’ll ask again here: can you guys please close my account, remove my information, and ensure I won’t receive any more annoying solicitations?

I had a recall that needed to be done and Tino the mechanic had me in and out in no time great service and the advisor who took care of me was awesome Ed Acosta if you ever need to stop in to Honda I recommend them A+

Great experience with the service dept. in and out within 45 minutes - plenty of staff to accommodate-very attentive. Facility cleaner than any I’ve seen. 2015 CRV owner.

They are very nice people. It was my first time and they treated me like home

Great customer service !

I just leased my 4th car with Danbury Honda. I can’t say enough wonderful things about this dealership. Friendly, Covid compliant, knowledgeable and very accommodating to be sure I was able to get the car I truly wanted. For all 4 of my leases I have dealt with Mark who has always been amazing, knowledgeable and very patient. He is not pushy but rather was a great advocate for me in dealing with upper management. I highly recommend asking for Mark!

My experience dealing with Honda of Danbury was great. Made my appointment online, received a call from Honda reminding me of appointment and service to be performed, arrived at Honda drove inserviced my CR-V while I waited in their building. Hope it always goes this easily. Thanks

I have now rated Honda of Danbury a 1 star. I will never go back there again after years of purchasing my cars there and having them serviced. The issue - the service department never informed me of a hole in my tire after rotating them. I spoke with the service manager, Scott Benz to make him aware of the dangerous situation, which he agreed and was going to comp me for my bad experience, I never heard back from him. Poor customer service all around. (I needed to purchase a new tire thats how bad it was - Thanks Costco!)

Ed was very professional, friendly and knowledgeable and explained everything to me