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Volvo Cars Danbury
106 Newtown Rd, Danbury, CT 06811, United States
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Volvo Cars Danbury
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Gr
Review №1

Recently purchased a car from Volvo Danbury and had a great experience with Carlo. He was knowledgeable, attentive to my needs, and a true professional! He even came to meet me at the dealership on his day off so I could test drive a couple cars I was interested in! Carlo went above and beyond my expectations and made the entire process as seamless as possible. Thank you Carlo and the Volvo Danbury team!

ch
Review №2

Volvo Danbury and our sales person, Gregg Mendes, were excellent to work with from the initial contact, through the purchase and at the pickup. Arriving at the dealership our car was out front and ready to go. At this point Gregg really did a great job, spending several hours with us going over the functionality of the car as well as post purchase packages that were available to us. Gregg also has made himself available to us any time for questions. The best buying experience I have had in a very long time, you want a Volvo this is the dealership and salesperson to work with.

Ma
Review №3

Another very positive experience with Volvo of Danbury. On Friday I discovered my tire had a slow leak. Pulled into a gas station and the mechanic said the tire was not reparable. Called Volvo to see if they could replace it the following morning (Saturday.) Bill (in service) said he couldn’t guarantee a time, but that they’d look at it sometime if I left it. It was easiest to bring it there even though they are a half hour away, because I have tire insurance through them. Brought it in early on Saturday, and Bill started the work immediately. Although it took a little time to sort it out, I was out of there in an hour and a half. Bill connected with me two or three times during that time to let me know what was going on. For me the service is first rate there. The service manager, Melanie, is also great. I always feel it is worth the trip.

Ke
Review №4

I had a great experience here. I had a check engine light come on while working in the area. I think it gives any person anxiety to take your vehicle in somewhere you’re unfamiliar with. The staff were accommodating and efficient. The Service Manager, Melanie, was very friendly and explained everything in a way I understood. I will definitely be bringing my vehicle back here.

An
Review №5

Recently had my Volvo V60 cross country wagon towed to Danbury Volvo.I purchased it a couple of months ago at another dealer. They were able to get me a loaner even though it was a Friday and they were busy, right before 3 day weekend. Staff was a pleasure to work with and they got me back in my vehicle timely. Maria and rest of the staff were great!SincerelyA Ross

Di
Review №6

Best decision we ever made was to buy our car from Volvo Cars Danbury. Carlo was outstanding! He was extremely professional and responsive to our needs….from the minute we stepped into the store to explore options (last week) to our departure with our new car (today). Everything was seamless and he handled all issues so we didn’t have to worry about anything eg insurance, registration.We absolutely love the new Volvo (technology is amazing) and will never go back to the Audi we were driving. Most importantly we will always choose Volvo Cars Danbury!

Jo
Review №7

We had a very specific used car in mind and found by far the best deal at Danbury Volvo. Greg was a pleasure to work with from start to finish. I was very happy with the price and quality of the car, the trade-in value on our old car, and the financing options. Best of all, Danbury dispatched Jose to drop off the car at our house 1.5 hours away after it was detailed. 5 star experience all around for me.

Am
Review №8

Great experience with Carlo at Volvo Danbury. The service was outstanding and thorough. I would absolutely recommend them to all of my family or friends.

Jo
Review №9

My salesman Carlo was great. He stayed in touch with me without being pushy while I took 6 weeks to come to a decision!!I am very happy with how the whole process was handled. Love my 2018 S 90. . Had an issue with the key fob two months after purchasing the car. A $400.00 non warranty item. They graciously comped me on a replacement. I highly recommend this dealership.

Br
Review №10

Excellent service and a responsive staff. I dropped off my car for service the night before and it was done before noon. I was also able to bring up additional issues with my car when it was being serviced through a text.

Ro
Review №11

My wife and I purchased a 2018 V90 last month. We encountered an unforeseen issue with the car that required immediate and expensive repair - something that likely would not have been discovered in the 170 point Certified inspection. We were prepared to pay for the service, but the team at Volvo Cars Danbury made the decision to cover this one.This and the overall excellent customer service and care have made us very happy first-time Volvo owners. Special thanks to Rocco, Melanie and Bill, and the whole team. Our car buying experience was the best we have had at any dealership.

Jo
Review №12

Went yesterday for my first service and oil change.Done 30 minutes before expected time and car wash included.Great visit!

Gr
Review №13

Had an issue with my windshield washers not spraying they had me in and out within just over an hour. That’s with replacing my washer pump. I have had oil changes take longer (though definitely not here!)

Da
Review №14

I wanted a specific car and mileage when I went in and talked to Chris. He found me the car at one of their sister dealerships. The car was in Danbury in 2 days. Chris also gave me great suggestions on how to get out of my lease without paying anything. I actually got money back!!!! The whole process was painless and quick. They had all paperwork done when I got there and within 45 minutes I was driving away. Chris is an exceptional sales person and wonderful to deal with. His level for customer service is not something we see anymore. I highly recommend this dealership, especially Chris. An added bonus: they’re dog friendly! Thank you Chris and everyone at Volvo of Danbury!!!

Gr
Review №15

It was a good, no pressure sales experience due to the gentlemanly dimeamor of Rocco, my salesperson.

E.
Review №16

Danbury Volvo is absolute excellence. Rocco, our salesperson, was helpful, responsive (even on his day off!), and just a genuinely nice guy who truly heard my needs in a new vehicle. Everyone here is just incredibly professional, and its clear COVID safety is a top priority. Ive had more than my fair share of terrible dealership experiences elsewhere over the years, which made it all the more invaluable to finally find one that actually exceeds expectations. I cant recommend them enough.

Ri
Review №17

Great service with Service Advisor Bill.The service was performed exactly and to Volvo specifications. Much confidence with this organization. Don’t hesitate to have Danbury Volvo take care of your service needs.

Ly
Review №18

I had a great experience when I purchased my XC60 at Danbury Volvo. In particular, Rocco was helpful, very informative, and no pressure. He answered all my questions and was happy to show me as many cars that I was interested in. He took all the time I needed to go over all the features of the car. I never felt rushed at any time. I recommend Rocco to everyone. Hes the best.

Re
Review №19

Best experience I have ever had buying a car. Carlos was so knowledgeable and went above and beyond to find what met my needs. They made the whole process simple, easy, and quick. Most over the phone and in and out with paperwork in 30 mins.

An
Review №20

Working with Greg and Neel was a great experience. Greg was always very responsive and went out of his way to make sure we were happy with our new car. They accommodated every request we had and were very well versed in all of the details of their vehicles. I would recommend Volvo Danbury to everyone I know and look forward to being a long time customer.

Jo
Review №21

I had a great experience at Volvo Cars of Danbury. Rocco was very helpful and knowledgeable of the XC40 Recharge. He made our first Volvo purchase an awesome one! He was able to locate the color I wanted quicker than I expected. His help has been amazing since we picked up the car!! We look forward to a great relationship with this dealership.

Br
Review №22

Purchased my car sight unseen. When i showed up, it was exactly as described by Carlo overthe phone, in excellent condition with no surprises. They had everything prepared when I arrived and I was in and out in a hurry. They even made quick amendments to the paperwork after my insurance carrier had sent them incorrect information. Extremely impressed with Carlo my sales professional as well as the dealership itself and the efficient process they follow.

Ri
Review №23

Purchased a 2021 Volvo xc40. My sales rep, Rocco could not have been better. Answered all my inquiries about the car in a timely fashion. Wasnt pushy. Found the exact vehicle I was looking for. Attention to detail in every aspect was great. Thoroughly explained the car to me and my wife. A great experience. Best that I can remember. Finance rep, Jerry was also top notch. Very thorough. Explained all options clearly. A great team to deal with. The way it should be!

Ma
Review №24

I had an amazing car buying experience here at Volvo of Danbury. I found one of their S90s on the website and scheduled a test drive. Being that I live in Delaware, I called the dealership to make sure they still had the car I wanted and they did! Andrea made sure the car was held for me as I made to 4.5 hour drive to the dealership. I was met with excellent salesmanship from Chris Martin who ensured I did not make the trip for nothing. Chriss customer service along with the paralleled hospitality and kindness from the and the staff made the car buying process incredibly smooth. I fell in love with my purchase and was more than satisfied with Chriss customer service. I will most definitely be back to buy another car from Volvo Cars of Danbury in the future.

An
Review №25

Best place in Connecticut. No, best place in the North East! My girlfriend bought a new car here and we will never go anywhere else. Laid back, low-pressure and transparent throughout the whole process. Carlo, our salesman, is on a whole other level. Calling him top notch doesnt do him justice. He really makes you feel like family. Any worries or hesitations you may have are met with thorough explanations and a step-by-step walk through of the buying process. He found the exact car we were looking for and got us an AMAZING interest rate. Seriously, do NOT go any where else until you come here first. This is how buying a car should be. He is single handedly redefining what a great car salesman is!

ji
Review №26

Went in with knowledge of what I wanted, what I did not want or need in accessories and what my trade-in was worth. They met or exceeded my needs and expectations on all accounts. Quick and easy negotiations with no pressure selling.

Ki
Review №27

From my initial phone call with concerns for service for my Volvo xc40 XR, through to the time I left the establishment, I experienced nothing less than a professional, friendly and inviting experience at Volvo on Newtown Road in Danbury, CT. The service department was able to accommodate an appointment for me quickly and I was extremely satisfied at the efficient manner in which my service was handled. Kudos to a great team, from service intake person who took my call, to the maintenance personnel, to the administrative persons who made sure I had coffee ( I am a Swede, after all) and a comfortable place to sit and work while I waited … it was a pleasure. I highly recommend scheduling service at this Volvo dealer and Service Center!

Ki
Review №28

This dealership has quality and customer service in mind. Neel and Chris made it easy for me to lease the right car. Chris, did an excellent job demonstrating the cars safety and technology, which is very important to me. I was pleasantly surprised with how thorough he was. I love my new XC40! Thank you everyone!

Mi
Review №29

This dealership is great! Carlo, one of the salesmen helped me find a car that was the perfect fit for me. He asked all the right questions without being pushy at all. I showed up in a rental and he made sure I had a ride to drop it off so I could drive my new car home. He went above and beyond explaining features and specs on the new vehicle. Jerry the business manager was very pleasant and patient with all of my questions regarding financing and paperwork. He made sure I understood everything and I left with a smile on my face! I highly recommend these guys!! 5 stars all day !!

F.
Review №30

Superb experience! From the pick-up and drop-off service, handled with utmost professionalism, to the quality of the work - I am beyond pleased. My first time with Danbury Volvo - will not be my last.

Er
Review №31

Danbury Volvo, and Carlo in particular went above and beyond to make purchasing our new Volvo a pleasant experience. Carlo made us feel like family. We weren’t pressured or treated like anything other than valuable customers. Don’t hesitate to make Danbury Volvo your next stop if you are considering a new car. We are really glad we did!

Jo
Review №32

Recently worked with Carlo to get a fantastic XC90. He was a pleasure to work with and was able to get us the vehicle we were looking for in under 24 hours. Best car-buying experience Ive ever had. Highly recommend!

Pa
Review №33

Great experience. Rocco was great to work with. Went above and beyond to make us feel safe while purchasing a vehicle during the pandemic.

Pa
Review №34

Best service ever. Greg made the process simple easy and clean. High integrity and high quality customer service.

Ju
Review №35

Everyone at Volvo Danbury was exceptional. Carlo was extremely friendly and knowledgeable about the specific car we were interested in. We had our eye on a specific color and make and unfortunately that car had been sold just a few hours prior to us arriving, however Carlo found us another car that exceeded our requests. He made sure we happy and wanted us to be comfortable with this big decision! Jerry was extremely helpful in the financing process and took care of all the registration needs from CT to NY state. We are so happy with our new car and very pleased with everyone at Volvo Danbury!

Al
Review №36

I couldnt be happier with my experience at Volvo of Danbury. I told them exactly what I was looking for and Carlo found it for me! I felt very confident signing all the paperwork as theyre very transparent regarding all the costs and prices of things. There was no high pressure spiel and any questions I had Jerry explained them to me.Great dealership!

Mi
Review №37

I had a great experience at Danbury Volvo while finding an awesome preowned vehicle. Carlo was a pleasure to deal with and made the process as easy as possible. Thanks guys!

mi
Review №38

Rocco was a pleasure to deal with. The sale was made remotely, but I felt totally confident in my decision due to Rocco’s professionalism, honesty, and attention to detail. My car was driven to my house, 4 hours away. From start to finish, the process was seamless, and the car is perfect! Thank you to the entire staff of Volvo Cars Danbury!

Ba
Review №39

Purchasing a new car was a very easy process at Volvo. Chris Martin was our sales representative. He was very knowledgable and guided us through the process very efficiently. He responded quickly to questions and concerns. The final financing appointment only took half an hour. It was the nicest experience I have had in purchasing a vehicle and I love the car!

Ka
Review №40

Wonderful experience, all around. Courteous and timely and team was able to fix two recall issues I was unaware of. 10/10 will return for my next service.

Pa
Review №41

Terrific dealership with very helpful people. Have had our cars services here for years and they do a great job. Just purchased a new vehicle, and Carlo was extremely helpful. Go see these guys!

Ma
Review №42

Excellent service from Volvo Cars Danbury. I had never used the valet service before for scheduled maintenance. I set the appointment on line and the dealership called me to verify my choice. They offered the valet service which I decided to try. It was seamless. They called the morning of the service to notify me that the driver was on his way. He arrived as scheduled and left a loaner car. The service was completed in a timely manner and the dealership called again to let me know the driver was on his way to my home. All services were done properly and the car was washed when returned to me. I couldn’t be happier with my service from Volvo Cars Danbury. Textbook perfect customer service!

Al
Review №43

Great Service and Great People. Chris Martin was an excellent human being and salesman. Cant say better things about him and Danbury Volvo!

ru
Review №44

My thanks to Bill in Service Department for meeting me and getting my car in progress. I waited and worked with my iPad and enjoyed a cup of coffee in the quiet guest area..Sooner than expected my car was serviced, washed and ready to drive away.The Service I experience at Volvo Danbury just enhances the quality of the car.Thank you VolvoRuth Blackwood

Br
Review №45

Amazing experience! I have owned Grand Cherokee after Grand Cherokee for the past 14 years... thought it was time for a change! Came up from Stamford to check out Volvo’s. Carlo was my salesman and knocked it out of the park - very happy with his responsiveness and his extra efforts getting my XC90 ready for pickup! Jerry also did a great job with all the registration process! Highly recommend if you’re in the marker for a Volvo or ready to make a change.

Je
Review №46

My wife had a flat tire and driving on the temporary spare, Danbury Volvo was booked for two weeks out but was able to take her in same day and get her tires changed out- Really appreciate it!!!

Je
Review №47

Excellent service - per usual!! I love e that we never feel ‘managed’ at Danbury Volvo. Everything is laid out clearly and fairly!

Er
Review №48

Fantastic Volvo Dealership. Upon entering, lobby is clean and you are met with a friendly greeting. The Staff is attentive to your needs and concerns. A great buying experience. Highly recommended.

Br
Review №49

We recently worked with Carlo at Volvo Cars Danbury on buying a new Volvo and were blown away. He was knowledgeable, friendly, responsive, and accommodating (even answering our questions on his day off!). When we picked up our car, he spent an hour with us showing us every feature and option--and then texted us later that night to see how our drive home was. Carlo was the opposite of the stereotypical car salesman -- he didnt try to upsell us or push any extras, and explained everything very clearly. A great experience!

Xi
Review №50

Came in for routine maintenance. Bill was way better than the service guy I used to have a few years back. Straight to the point services. Clear and pleasant communication. Very impressed. Definitely will come back for the next maintenance!

Br
Review №51

Great experience leasing a car at Volvo Danbury. Carlo Juliano and his team gave me great service. I would certainly go back to Carlo again and would recommend him to a friend. He found the exact car I wanted and brought it in from out of state. The lease process was fast and easy and pricing was competitive.

El
Review №52

When we were ready to shop for a new Volvo, we asked Bill in the service department to recommend a salesperson. He recommended Rocco and Rocco was a pleasure to deal with from the first phone call through pick-up of our gorgeous and delightful to drive 2021 XC90 T8.

Ri
Review №53

It was a pleasure to shop for a car and not feel pressured or pushed. Carlo was a pleasure to deal with and very helpful. Jerry was also very pleasant and welcoming. I left the dealership feeling good about the car I purchased and the way we were treated. I feel safe to say that Volvo Car Danbury is a great place and I highly recommend them.

Th
Review №54

Danbury Volvo had the best inventory choices of any dealership within 50 miles of my home. They responded quickly and professionally to my inquiry and were able to provide me with a great price along with rebates and additional offers just for teachers, which made my purchase an incredible value, especially for a luxury car. I bought my first Volvo here in 1992 and despite not living nearby any longer, I was thrilled to be able work with them again for my latest Volvo.

Dr
Review №55

Carlo was amazing to deal with and knew exactly what I needed and wanted in a car. I love my new Volvo. Best car I ever had! Thank you for kind and wonderful service.

Ja
Review №56

Excellent service from making the appointment to picking up my car. Everyone was super nice and prompt.Good coffee in the waiting area.

Al
Review №57

I was very impressed by the process of purchasing our new XC40 recharge at Danbury. Carlo Juliano was extremely knowledgeable and was extremely helpful in taking us through the buying process. I would highly recommend his services.

Ca
Review №58

We just purchased our new XC 60 at Danbury Volvo. Chris Martin was great to work with and made the car buying process so simple. He took the time to show us all the onboard functions and helped us to set up the Volvo app. We’re very happy with our purchase and recommend this dealership.

Ja
Review №59

Was traveling and had an issue with my tire pressure. Handled my problem quickly and completely. Very personal and comfortable waiting area. Highly recommend

er
Review №60

Volvo Danbury was quick to arrange about a sedan we were interested in. Carlo was helpful and professional. He answered all our questions and made the buying process seamless. Highly recommend.

Da
Review №61

Used vehicle purchase: The Staff at Volvo Cars Danbury were very nice to deal with, they helped me get into a used Toyota Highlander that was a bit of a stretch for my budget but worked with me and made it all work out.Thanks again. Dave

Th
Review №62

We had the best experience from beginning to end ty ty ty

Da
Review №63

Went to Volvo of Danbury for a repair for a safety issue, my car needed to towed. First question, are you a regular customer, told them I was not. Bill told me they are very busy, I ended waiting 1 week for by car to be repaired. I felt I was overcharged because I was not a regular. To add insult they charged my for the part and a seperate fee to program ( software) the part. I would avoid this dealer this are other that my treat you with more fairness

As
Review №64

After what has now been a month with my brand new Volvo, I couldnt possibly be happier with the vehicle and entire purchase experience, all thanks to Carlo Juliano at Volvo Cars Danbury.Carlo assisted me throughout the whole process with great kindness and patience. He is extremely knowledgeable, thoughtfully answering my endless questions without applying any pressure or being pushy. Carlo is also exceptionally responsive, accommodating and handled all of the logistical details required to ensure I could drive my vehicle away the next day with a huge smile on my face.As a first time independent car buyer, I was amazed at how seamless Carlo made an otherwise intimidating process feel. Despite Carlos competing work demands, he provided me with such wonderful individualized attention as if I was his only client, and I am confident that is simply his work ethic for all clients.Even after Carlo handed me the keys, he did not hesitate when I asked him to review essentially every vehicle feature from top to bottom with me (yet again!) before I drove away.If you are interested in a new vehicle, I highly recommend a Volvo from Volvo Cars Danbury with a beautiful showroom, and you must work with Carlo. I couldnt be more satisfied with my beautiful new vehicle or the highest level of professionalism offered by Carlo Juliano.

Kr
Review №65

Carlo was great, listening to what I wanted, and showed me options, without pressure. Love my XC90.

Sh
Review №66

Our experience with this dealership is outstanding. Rocco was able to hunt down just the car we wanted - and then some! Jerry made the paperwork a breeze, getting us in and out in no time. As a repeat customer since 2015, this is our third lease with Danbury Volvo - we highly recommend them.

Da
Review №67

Chris Martin was a wonderful salesperson. He an everyone at Danbury Volvo were welcoming and professional!

Jo
Review №68

The salesperson Carlo Juliano was not only personable but extremely efficient and knowledgeable in being able to answer all of my questions. On the day of the purchase he thoroughly went over all of the options that the vehicle had. It is nice to be able to feel comfortable in making a decision like this.

Kr
Review №69

It was the best car buying experience Ive ever had! Rocco was great.

Ke
Review №70

Great customer service for a broken rim. Love the text updates and communication so easy to keep in touch and get updates.

Ma
Review №71

Melanie is a sharp, tough, get-it-done service writer who, though with a short-handed staff (just her on my visit!) still kept things moving smoothly and effectively, satisfying eager and even aggressive customers with their various needs and demands on a snowy afternoon. Her kind of on the ball professionalism will get me back for service at Danbury Volvo.

Ma
Review №72

I would recommend Volvo of Danbury and salesman Carlo Juliano to all my friends and to anyone who is looking for a sales person that is; knowledgeable, detailed and not a pushy salesman. I personally have been in sales for 22 years and I am also not easy to please as I am a perfectionist. Having said this, I have nothing but great things to say about my experience working with Carlo. I decided to look at Volvo as my son wanted a vehicle and it was his choice to have a Volvo. I called left a message and had a prompt response the next morning. Carlo and I met and I immediately could tell he was on the ball. I bought a beautiful vehicle from him and now my son is thrilled. Not to mention that the vehicle is put through the companies inspections and on the way out it was detailed, waxed and completely looked over prior to exit of the dealership. I bought a 3 year old car with a full extended warranty. I can not express my satisfaction working with Volvo of Danbury dealership. I have worked with many car dealers in the past and cannot say that about any of them. The entire staff was professional. Please ask for Carlo and tell him you read my review. Maria M

Ja
Review №73

Great experience. Carlo was a total professional. Worked with me to get the car I wanted at a price that made sense.10 days later, loving my XC60 T6 inscription

to
Review №74

Really great experience getting a new Volvo from Carlo at Volvo Danbury. He was very knowledgeable about all the details of the vehicle, and made the process very efficient from start to finish including going above and beyond to mail me some belongings I left behind in my trade-in. We will be going to Carlo for our future car needs for sure.

Lo
Review №75

I would highly recommend Volvo of Danbury to all of my friends and family who are looking to purchase a Volvo. Carlo Juliano was extremely personable and listened to what I wanted in a vehicle. I am the previous owner of a Toyota Sequoia and having driven 4 children around for the last 17 years this was not only a big purchase for me, but an emotional life change for me as a mom. I listened to his advice and pros on owning a smaller vehicle and I have to say I absolutely love my new Volvo XC 60!!!! Thank you Carlo for listening to me and helping me find the perfect vehicle!!!!

Al
Review №76

Purchased a beautiful Volvo XC40R from this dealership after searching elsewhere. I just love this place -- a beautiful Scandinavian building that is warm and inviting. And a welcoming staff that is personable, relaxed and makes sure that they do the right thing. Since I am a very detailed individual, I appreciate working with the same. Strongly recommended.

Ca
Review №77

I had the best car-buying experience at Volvo Cars Danbury! The salesman, Chris, was incredibly kind, helpful, and accommodating of my schedule and urgency to get behind the wheel again after over a year and a half living in NYC without a car. Despite buying a used car, Volvo Cars Danbury went above and beyond to make sure I still had a viable warranty at no additional monthly cost to me. If youre looking for great service and a car that has the reliability and backing of this dealership, check this place out!

Em
Review №78

After test driving a 2021 XC40 and showing interest the salesman did not contact me at all even after he told me he would send me the numbers in writing over email. Only after calling him 3 days later did he send those numbers. From that point on he was very helpful, and got back to me in a timely manner. Aside from that, the process was easy and I thought their prices were fair compared to other Volvo dealers in the area. I am very happy with my purchase and overall had a good experience here.

Ed
Review №79

Excellent experience. Hands down best Volvo dealer in Connecticut.

Ma
Review №80

Usual great service! I was also pleasantly surprised to see they vacuumed and cleaned my car as part of my scheduled oil change!

De
Review №81

The staff was wonderful and offer text updates & communication while u wait ❤️

Ba
Review №82

I had a positive experience in purchasing my new car. The sales person, Rocco, answered all my questions, and emails in a timely manner. The pick up of my new car went well too.

Ca
Review №83

Always a pleasure doing business with Volvo service in Danbury. Friendly staff, loaner cars available, efficient service, and a clean car when I pick it up. No problems with the work I have had done to date.

An
Review №84

Just spent 25k on a used Volvo for my daughter. We are in New York and my daughter and wife were going to Connecticut to pick the car up today.I asked salesman Greg for a heads-up as to when my bank check arrives as I paid for overnight delivery to him to make the process smooth for my wife and daughter since they were driving 2+ hours each way for two days in a row to complete this deal.Greg never gave me the consideration of a response of any kind though he was quick to email me previously with the sales proposal before the sale was done.I sent him an email today expressing my disappointment at the lack of response and I was glad that I had gone ahead and sent my wife and daughter to the dealership anyway using the FedEx tracking app as my guide.At best this is poor form on this dealerships part and at worst it is some sort of systemic poor communication problem there.For a dealership selling a fairly high-end brand, Im quite disappointed and would advise future customers to beware. Im hoping the car doesnt give us big problems since my trust in these people has already been challenged.Poor communication, now questioning the quality of the vehicle.And all this is on a successful sale to a willing customer that required nothing on Gregs part as I did not haggle and just simply overnighted a check!Will say some prayers on the quality of this vehicle and update this review as things unfold with it.Am in doubt about the character and quality of this dealership.Edit: 1/11/21 Added back a star for the excellent follow up by Melissa on getting my daughters plates registered and shipped up to us in N.Y. Her communication was prompt, professional, and respectful.

j
Review №85

I recently picked up my first Volvo (XC90 T8) and it was easily the most pleasant car buying experience I have had to date. The salesman Greg Mende was great and a pleasure to work with (as was the finance manager Jerry Didomenico).Greg was professional, honest, wasted none of my time, worked everything out with me quickly and without any issues, was responsive and provided me with a great deal.Jerry was also great. He was kind, explained everything, made the process quick and stress-free and just made the part that I typically dont enjoy, equally pleasant.The dealership as whole, really did an excellent job providing a good deal, working to meet my needs and tight schedule and just reversing what had been a very irritating car search (other dealers made it irritating, not DV...).This is my first Volvo and assuming I get a good deal in the future, I will definitely be back and would highly recommend Danbury Volvo.Great experience!

So
Review №86

First time in Danbury Volvo for my Xc90 T8 40K service Bill is very nice and accommodating, will definitelycome to Danbury Volvo for my future service.

Me
Review №87

We are a family of Volvo enthusiasts. I would highly recommend purchasing your vehicle here. We came from NY and it was well worth the trip. We were treated professionally & efficiently by Carlo and Neel who made our financing as easy as 123. I have been to many Volvo dealers in NY and Danbury is my fav. Thank you for a good deal, a great car and the VIP treatment! A+++

To
Review №88

Carlo was a great salesman. He took his time not pushy at all. After I bought the car he made sure I knew everything about it. He helped program my Volvo on call and made sure it was all working before I drove away. Would highly recommend him if your looking for a great car

Jo
Review №89

Heading out on vacation, day one on a trip to NC, we hit some accident debris on I84 West. Cut a rear tire and limped into VCD with the crippled Audi Q5. Bill, the service rep was kind enough to get us in and replace the tire within 30 minutes and we were on our way. He did not have to do this, but recognized the situation for what it was...strangers in need of help. If I ever decide to buy a Volvo in the future, it will be VCD to where i bring my business. Thanks Bill.

St
Review №90

I dont often write reviews online but the service at Volvo was excellent so I needed make this public. I purchased a 2018 S60 from Carlo Juliano from this dealership. Carlo has a great knowledge of the Volvo brand and can easily answer all questions. He directed us to a car within our price range and needs. Along with his knowledge, professionalism he has a great personality which is always a plus. Carlo made the whole process seemless and stress free! Also, Jerry Didomenico, business manager handled all the paperwork effortlessly and professionally....also great personality and demeanor! Highly recommend both Carlo and Jerry and this dealership!

ka
Review №91

Wonderful place,friendly, non pushing salesman. Really nice experience and a great car!

Wi
Review №92

The best dealership I’ve dealt with. Highly recommend to anyone in the market. I travel from Yonkers to Danbury rather than go to white plains.

Je
Review №93

Excellent service as always! Volvo of Danbury gets it right every time! Had a receiver hitch installed. Looks like factory. Absolutely perfect work!

ma
Review №94

Sales rep Carlo Juliano was outstanding. Helpfull and informed.

Da
Review №95

Very professional and courteous service. They gave my car a wash after my oil change. It wasn’t a great wash but it was still a nice gesture!

Ro
Review №96

Maria in service was great. I would definitely come back again

Ro
Review №97

Last week I bought a used Toyota from this dealer and even though its not Volvo, I was taken care of as if I was buying a brand new Volvo. Chris Martin, my salesman, was amazing and made sure the car was better than it was when it was traded in before handing me the keys. He answered ALL my questions right away, walked me through the whole process even with financing and warranty to make sure I understood everything. He even checked up on me a few days later to make sure the car was doing good. 12/10 would recommend Chris and Volvo of Danbury to all.

Ji
Review №98

At 8:15 AM on May 4th I called Volvo Cars Danbury and a very nice young man named Carlo Juliano answered the phone live, no phone tree, just a good old fashioned human picking up the phone. Within an hour Carlo located the model and color combination we were looking for and 6 days later we picked up our new Volvo.Carlo made an extended effort to find the color and model we wanted rather than trying to guide us solely to his inventory. In doing so Carlo made a lifelong friend in our family and we will serve as a referral source for him for our many years ahead.When we took delivery of our new Volvo Carlo took time to educate my Bride on all of the new systems as we hadn’t been in a new Volvo for 8 years. She was thrilled.Thank YOU Carlo!-Jim

Je
Review №99

Great service from Carlo. Got the car we wanted, easy transaction, over all very happy.

St
Review №100

I was between a few models and Carlo Juliano was terrific providing options and alternatives. In the end I love my V60 Cross Country, they provided a terrific price and smooth buying experience. Highly recommend Carlo.

Information
48 Photos
100 Comments
4.5 Rating
  • Address:106 Newtown Rd, Danbury, CT 06811, United States
  • Site:http://volvocarsdanbury.com/?utm_source=google_my_business_listing&utm_medium=organic
  • Phone:+1 203-409-8563
Categories
  • Volvo dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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