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Ken Nelson Auto Group
1100 N Galena Ave, Dixon, IL 61021, United States
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Ken Nelson Auto Group
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La
Review №1

After exhausting a futile and frustrating nationwide search for a Toyota Tundra TRD Pro in lunar rock with no results, we considered ending our quest. One last call turned the tables when we contacted Mike Moseley, Sales Manager, at Ken Nelson Toyota who through hard work and dedication delivered us our truck. His honesty and professionalism go unmatched in car dealerships we have encountered over the years. James Morath, our salesman, made the buying process seamless and easy for us. We would like to thank Mike and his team for their help in locating the vehicle and making car buying enjoyable once again.

Am
Review №2

Bought a vehicle with 50,000 miles on it and after driving home the night we bought it had a light clip broke and hanging out of position. Then fast forward having the car for 2 days I noticed a noise when turning, going up hill. Had the husband and father look this over along with a mechanic and was put on hoist to discover the sway bar link for suspension was broke. Called the dealership and said nothing could be done because their inspection sheet showed it was okay. Our mechanic said it doesnt happen over night. So all in all be careful buying from them. They didnt want to help us fix the problem....havent had car 1 week

An
Review №3

Kobe St. Pier took care of all my needs in what has to be the fastest car purchase in history! Not only did he have everything ready but he went the extra mile and got accessories taken are of for me on time. Highly recommend to anyone looking for a great car at a great price. He was professional and friendly. Thanks again!

Sh
Review №4

Ken Nelson wrecked my credit score for two years. When I applied for auto financing in Dec. 2019 they ran my name through 5 different banks causing 5 hard inquiries, after I was very clear in telling the sales lady that I needed to be absolutely sure that that would not happen before I would give them the go ahead. I trusted their word, dont make the same mistake. In addition, the lady trying to push the warranty was down right abrasive with her sales tactics, totally awkward. How is it a good decision to spend $4,500 on a warranty if this is such a great truck? I really dont like leaving negative reviews, but these two issues seamed serious enough to me that I feel others should be warned.

Si
Review №5

I had the best experience I have ever had a car dealership! Jacob, by far was the best sales person I’ve dealt with!! Not pushy what so ever, prompt, very polite, and excellent customer service!! Fast, smooth transaction!! If you are in the market for a new vehicle, Jacob is your person!!

Ms
Review №6

We came in to see about getting a new vehicle. We were greeted by Matthew. Matthew listen to what we were wanting in a new vehicle which is amazing!! He was very professional and has a great personality! We look forward to working with him.

St
Review №7

My wife and I just purchased a Pacifica from them and it was our first experience with Ken Nelson. Jeffrey McGuire took excellent care of us. I highly recommend based on my experience.

Di
Review №8

James Morath was excellent! He helped me out with everything! He was very knowledgeable and very personable. I would recommend him to anyone that needs a vehicle!

pp
Review №9

Called 9 dealerships and this was the ONLY dealership gave me specifics on the In Transit status when Tahoe would be coming in. Expected the SUV 10 days later but ended up coming same day we signed. Kobe was very thorough and knowledgeable about the Tahoe. We are super happy with the service there and our new SUV. It was worth the 2 hr drive from Indiana. Thanx Kobe and to the Ken Nelson group.

jo
Review №10

Jeffrey McGuire is the guy to ask for. My wife an i have never had better service. Kunes Country in various locations refused to put my wife in the right car for her. With Mr. McGuire he listen to and provided exactly what she was looking for. No gimmicks first try. He is in the jeep building but got her in the Toyota she dreamed of. I will be going back for my next auto purchase .

Sl
Review №11

Good customer service. James was very helpful.

Je
Review №12

My wife and I came in looking at trading in our vehicle for a new one. Mathew met us and we really liked his personality, he was very suggestive without making us feel like we were being pressured, which is a very nice change for me in dealing with car dealers. We look forward to dealing with him in the future.

ne
Review №13

Ken Nelson auto group has successfully adapted to our changing needs as car buyers.I met Austin Randall by chance browsing cars, on cars.com. He really helped guide me through the car buying process online with easy. Promptly and professionally answered my questions and presented me with a fair price and financing options. He even delivered the car to me in Madison Wisconsin. Will recommend working with Austin to my friends and family, as well as to those of you seeking guidance via Google reviews. Happy driving 🚗

Ma
Review №14

I was sold a Jeep that smells of smoke. We had windows open for test drive so smell not too bad. Once I got home with the windows closed the smell was terrible. They didn’t change out the cabin filter and didn’t detail it to get rid of the smell. The Jeep manager never returned my calls. Would not recommend this dealership.

De
Review №15

Professional and cautious during this pandemic. Very happy with Bob Pilling and Aaron! Aaron drove the car to my house so I could test drive it. Great car, great service!

Ro
Review №16

Took my Maxima there twice while it was under warranty to get them to change a known bad CV axle. Both times I was given a different excuse, and told that they couldnt replicate the issue (loud carrier bearing noises above 35mph and clicking when reversing with wheels turned). So, here I am on day three of trying to get this bad CV out of my car myself because its so badly stuck. Thank you Ken Nelson for refusing to honor the manufacturers warranty and screwing me over. My wife purchased her Highlander there the before this incident, but we will never be going back again.

Ch
Review №17

I had the pleasure of working with the sales manager, Kyle Bouland, and one of the sales people, Jake. It was an absolute pleasure all the way through.They helped my wife and I determine what would work for us and made us feel like more than just another dollar walking through the door.After working with the sales team, the finance team came in and helped us secure a loan and ensured we have all our details in order.Great experience all around! Highly recommended for a great car buying experience, unlike most of the places Ive previously been.10/10!

Do
Review №18

I had been searching online for an All Star Edition, Z71 Package newer Silverado. I knew exactly what I wanted. I found three to go look at. My point of contact at Ken Nelson was Brandon Yeager. He was very helpful via email. I finally drove 220 miles from central Iowa to Ken Nelson Auto in Dixon with an appointment to drive the truck. Needless to say there was no point in looking at the other vehicles. This was a good deal, but I wanted a great deal, and Brandon was extraordinarily helpful in helping me get there. I remember when buying a vehicle was dreadfully painful, but Brandon was terrific and Clayton most helpful. Their follow through after Ive had the truck home has been outstanding. Thanks guys.

Ji
Review №19

Brandon was very professional and a pleasure to work with on my new purchase. The staff was very nice to work with.

Ni
Review №20

We had the pleasure of working with Matt. He was friendly, very helpful, and made for a very positive experience. I have recommended, and will continue to recomend this place to anyone looking for a new vehicle.

Ta
Review №21

Made trading in my old car so easy. Picked out the perfect family vehicle for us with everything we wanted included.

Ky
Review №22

Amazing experience! I stopped in at several dealerships in my buying process and Ken Nelson was by FAR the place my fiance and I felt the most comfortable. Probably the only place, if we are being honest. John Stinson in the Toyota dealership was so easy to work with. We live nearly 2 hours away, so he worked with us via phone and email answering all of my many questions without pressuring us to come in. Once we did come in, there was no pressure at all, no pushiness, John and his manager just wanted to make sure we got the right vehicle for us. He even worked his butt off to customize the vehicle I wanted or searched for the closest match. In the end, I got exactly what I wanted and am loving it. Thanks John!!

Di
Review №23

Our sales person (Graye) selected a vehicle based on our list of needs; then showed us rebate and finance options to make this purchase with in our budget. A very pleasant buying experience.

Am
Review №24

Great place to buy a car, lots of selections I definetly recommend this place to everyone!!!! they work hard and quick to get you the vehicle you are looking for !!! Big Thankyou to Jamie Pratt and Brett Simpson

Yv
Review №25

We had a great experience working with James Morath. Love our new Highlander!!!

Ch
Review №26

Started the process online and finished it up rather quickly. Very happy with the newer car, John Stinson was very helpful.

Ma
Review №27

Blake Whiteman was great and got us in and out quickly with our new vehicle! Thank you for great service!

Ro
Review №28

My wife and I recently purchased a truck at the Ken Nelson Auto Group and it was one of the best experiences we have had purchasing a vehicle. We live in Tennessee and found the truck online for a really good price with all of the features we were looking for. We called the dealership and talked to Justin Altherr. Justin, our salesman, was incredibly knowledgeable and helpful and was able to work with us to secure the truck. He took extra pictures of the truck both inside and out and sent to me. We flew to Chicago the next day and Justin had arranged transportation for the two hour trip from Chicago to Dixon for us, saving us from renting a car. We rode with Jim from the airport, who was very enjoyable to talk with. At the dealership, Justin showed us all of the features of the truck and he had gone over and above to have the paperwork ready when we got there as well. He knew we were driving back to TN that night. We completed the purchase in under 30 minutes, which was very remarkable for us. Many of the staff there at the time were very friendly and took the time to greet us and make us feel at home. I will definitely work with the Ken Nelson group for future purchases despite the distance to my home. Justins preparation, extra work, and overall friendliness made a mark on my family. Call Justin and he will help you get a great deal and most importantly, he will treat you like a family member.

Ca
Review №29

Caring and professional staff. Easy to work with and prices are very, very fair. I would highly recommend this dealer for buying both new and pre-owned cars.

Br
Review №30

I recently purchased a used vehicle through Ken Nelson and it was a great experience. I worked with Ron and he was extremely helpful every step of the way. My parents have bought multiple vehicles from him and after this first experience of my own I will certainly be going back the next time I am looking. Thank you for the amazing service.

Da
Review №31

Ive bought multiple vehicles over the last 10 years from Ken Nelson & Ive been greatly pleased with Mike Baker who is my salesperson. All the vehicles & service staff have been great as well. Kudos to Mike & all the Ken Nelson team.

Br
Review №32

I bought a Grand Cherokee from Jeffrey Mcguire and absolutely love it. He let me know the day it was traded in and I bought it the next day. He knew exactly what I wanted and was very quick to let me know they had it. Very professional and quick process!

Te
Review №33

I love my new Nissan. My salesman Jamie had everything ready when I got there and made it super easy. Definitely a great place to go.

Ra
Review №34

Such a great experience from start to finish! We purchased my husbands car here a year or so ago, so when my car was starting to become more of an expense than it was worth, we reached out to Bob Pilling. He helped answer all our questions and get us some options ahead of time so we were prepared when we finally found time to make it to the dealership.Our salesman, Jamie Pratt, was knowledgeable and down to earth. He was patient with us and understanding of our needs. Both men definitely came through for us, getting us an excellent deal on a great vehicle, always keeping our budget in mind and explaining the process as we went. What really stood out to me was Bobs dedication to getting us the best deal possible when it came to financing the new car. He easily could have presented us with a higher interest rate and had us out the door- instead, he kept at it until he was confident we had a great rate.We couldnt be more pleased, and will never go anywhere else! Thank you Jamie and Bob!!

Ma
Review №35

By far the smoothest, fastest, and friendliest car buying experience I’ve ever had. Drove 92 miles one one way to get the vehicle I wanted and will definitely drive back there the next time I’m in the market!

Jo
Review №36

My husband and I bought a car today from Peter Powers and it was such an amazing experience. He made the whole car shopping experience different than what you’d expect. We had fun, it was laid back and honest. And we left with a dream car. Everyone in the GM building that we dealt with was amazing. I don’t have a single complaint or bad thing to say about the experience with these guys! From Peter, to Drew and then Clayton we had a blast buying from Ken Nelson and can’t wait to do it again in the future. They definitely earned our business!

L
Review №37

Jamie Pratt is AMAZING!!! We had a very smooth transaction from the beginning to the end with this dealership and Jamie went out of his way for us. We highly recommend Jamie and his team! Thank you!!!

Da
Review №38

Excellent customer service,John Stinson was very knowledgeable and did a commendable job of answering all my questions 👍

Ri
Review №39

James Morath was great, very friendly and fun. Answered all our questions quickly and helped us get set up in our new Rav4. Never made us feel pressured and made sure we got the deal we wanted. Thanks again James!

Am
Review №40

BLAKE WHITEMAN WAS SO HELPFUL AND GOT THE BEST HELP.WILL BE COMING BACK TO HIM.

Jo
Review №41

Wonderful experience today buying my first vehicle. Walked in with a tight budget and they went above and beyond to help me find the best car and kept me in my price range. Very up front and honest, not pushy in the slightest bit. Never thought I was going to walk out with a new 2019 Nissan Sentra, but they made it happen! Very helpful with the loan process and explaining everything. Highly recommend Jamie and Bob!!

Je
Review №42

We bought a 2020 Nissan Rogue SL AWD tonight. Jamie Pratt made us a great deal and the sales process was quick and easy. Thanks Jamie Pratt!

De
Review №43

I was really happy with my car shopping experience. Choosing and buying a car was made simple and easy. Everyone was friendly and personable. I look forward to doing business with them again. And a Shout out to Jamie Pratt a real cool guy.

Ba
Review №44

I purchased a car at the end of May. Though I had my heart set on a Rogue, I ended up with a Jeep Renegade. After a couple of mishaps got taken care of; I can finally say I’m happy with my vehicle. Thanks to the Service Dept. And abig shout out to Drew and Peter. I applaud good customer service.

Ad
Review №45

This dealership went above and beyond with customer service. Excellent communication via phone/text prior to my arrival. All of my concerns were immediately addressed and there was a ton of hard work put in to get me the best deal possible. Aaron & Jeff are both straight forward salesman, who work to get you the deal you want. As long as they are selling cars, I will be referring all my friends and family. Brett in finance also went above and beyond in my opinion. Thanks for a great experience.

Ti
Review №46

Very happy with my 2020 Jeep Renegade!! Thank you Jeffrey for a no pressure purchase!!! The maximum time I spent in the dealership was 45 minutes, gone are the days of spending an entire day at the dealer to purchase a car!! Thanks Ken Nelson!

Ja
Review №47

We just purchased a 2019 RAV4 from Ken Nelson Auto Group in Dixon, IL. We found the vehicle on their website and from the search on the site, to calling the center, to visiting, everything went smoothly. Justin Altherr was very knowledgeable in the vehicle we were purchasing. If we asked him about something he wasn’t sure of, he wasn’t afraid to say he didn’t know but would find out the answer. Great customer service!

Ri
Review №48

I bought my chevy high country here and have been getting my vehicles serviced here for several years. They are great to work with and always friendly and helpful.

da
Review №49

Awesome experience got a truck in a day shout out to Kobe St. pier for making my experience awesome and easy for my first time purchasing a vehicle from a dealer!

El
Review №50

Everyone was very friendly. We purchased a vehicle from there website and everything went smooth. Agreed on a fair price over the phone and went and picked it up two days later. We had a two hour drive and when we got there it was just as they described. Thanks, Jeffrey and Kyle you made buying easy. Will definitely recommend to friends and family. Thanks again, Ellis and Cathy

Pa
Review №51

Thanks Jamie Pratt for the wonderful sales experience. From Rosario Lombardo.

Tr
Review №52

Had a wonderful experience with Peter Powers at Ken Nelson Auto Group! I’m very particular when it comes to a vehicle. I knew what I wanted and Pete made it happen! Shout out to Drew as well. Wound up with my 2018 Honda HR-V and the payments are completely affordable. When the next vehicle needs replaced, I’ll be sure to be back and ask for PETE PETE! 🙌🏻

Ka
Review №53

Peter Powers did an amazing job finding us the perfect vehicle, and at a great price! He is very personable and made buying a car fun. He was honest and made sure we got the best car for us. If you need a new car, definitely go talk to Peter, you wont be disappointed!

Aa
Review №54

I have purchased a new vehicle through Ken Nelson twice now and it was nothing but a great experience. Graye Freeman and his father Mike wouldn’t stop until I got the rate I wanted and in the car that was perfect for me. They didn’t give up until they found me every incentive and discount that they could and gave me a perfect amount for my trade-in. I would recommend Ken Nelson to anyone looking time and time again and I’m sure I will be back there again when I’m back on the market for a new ride!

An
Review №55

Bought my college aged daughter a vehicle from this place because she knew and trusted one of the salesman. Shortly after the purchase we learned that the air conditioning did not work and that there was a leak and when turning it from heat to air it never changes it stays on heat!!! We contacted the dealership and the salesman Peter Powers was no help whatsoever. He was very misleading during the sale because I definitely asked if the air worked and because it was winter time when we made the purchase we didn’t get an accurate read during our test drive. Clearly not everyone can be trusted... Lesson learned. I will NEVER do business with this company again and would not recommend them.

Al
Review №56

My husband and I bought our new vehicles from Adam Chapman and he was absolutely fantastic to work with! We tied him up for an entire Saturday with test drives, questions, and looking at the many options available. He was patient throughout, never rushing us, and provided excellent customer service. He continues excellent customer service every time we bring our vehicles in for scheduled maintenance. He stops by the service area to be sure that we are pleased with our vehicles and the service. We definitely are!

Je
Review №57

JP made my search for a new truck quite enjoyable. Even though the dodge ram I was inquiring about was a bit out of my price range, I feel JP did every thing he could do (without being to pushy) to accommodate me. Very honest and straight forward. I would highly recommend this dealership for anyone looking for a new or used vehicle. I was extremely satisfied with my experience.

A
Review №58

The best experience Ive had buying a car. I did most of it online because I couldnt get out of work but Dane was in contact with me through text and he and the sales team got me a great deal on a new car plus a great interest rate. I had a bad experience at another dealership earlier this month so I was a bit skeptical but they didnt play any games and were honest with me. Definitely recommend.

Al
Review №59

I came to Ken Nelson because I was in need of a new car. Graye Freeman was amazing! He really listened to my needs and finding a car for me that was in my budget. I left with a 2015 Nissan Rogue and love it!

Ti
Review №60

Jamie Pratt did an awesome job selling us our new Nissan. Quality salesman!!

Jo
Review №61

I drove 7 hours one-way from Minnesota to buy a used Silverado truck. I had a great experience here. I couldn’t ask for a better salesman than Blake, he did a great job and I appreciated the prompt communication. If this dealership has something I’m looking for in the future, I wouldn’t hesitate to make the drive again.

Ch
Review №62

We bought a 2019 Buick Enclave from Ashley McCarty shortly after starting with Ken Nelson. She went out of her way to make our buying experience a good one. Brett was excellent helping us to complete the sale.

Li
Review №63

Steve Davis was AMAZING!!! Extremely happy. Great personality and had a car for our needs in less than an hour.

Ma
Review №64

Had a great buying experience at this dealership. The process from start to finish was smooth and comfortable. My wife and I love our new sienna van!

Ni
Review №65

I had no idea what was really out there for vehicles and options so I’m sure I was a handful. Graye and Mike were very patient and thorough. They had me test drive a wide variety of vehicles. I finally picked the Chrysler Pacifica which I have had for over a year now. It’s a great vehicle that has met or exceeded all of my expectations.

Na
Review №66

Peter was AMAZING! Funny, clever, not a hard seller but man did he make me want that truck! It was a great experience and I will be back again!

Sa
Review №67

We had a great experience buying our truck from here. They worked with us to get a really nice deal. Peter went above and beyond to make sure we were happy and satisfied with our purchase. Thank you!

Sh
Review №68

This was a very pleasurable car buying experience. Dan Berkeley showed us a car that they just got in and it was perfect for our needs (not the one we came in to look at). The car buying process itself was very easy, no getting shuttled around from person to person. We dealt with Dan and when it was time to sign the papers, we were taken into the finance office to finish the deal. The dealership even got us a better finance rate than we had already arranged for. The staff was very knowledgeable about the car and showed us all of the features and answered all of our questions. I will not hesitate to come back to buy another car and recommend them to everyone.

Ly
Review №69

And dont expect them to make things right with you. It just doesnt happen. It started out fabulous and ended really bad. Im extremely disappointed with the vehicle I got and the quality of the vehicle I got. And that the dealership did not stand behind this product. They did not do the right thing by rectifying the matter they just told me how to fix it on my own. Be forewarned, even 2019 vehicles may not have Bluetooth capability. Very disappointed.

Th
Review №70

I bought a beautiful vehicle at Ken Nelson yesterday. I had the pleasure of working with Ron stephenitch. He was great to work with, answering all of my questions he was very knowledgeable and polite at all times. Thanks Ron!!

Em
Review №71

If you have never experienced a good car shopping experience, you must go to Ken Nelson and ask for Steve Davis! I was unsure of exactly what I wanted besides a smaller SUV. I knew I needed something reliable and nothing too fancy. After chatting with Steve, we determined that leasing a Toyota (full of great safety features) was my best path. I never felt pressured to buy or pushed to make a decision. Steve is the best and will be sure to find you what you need! Also, shout out to Brett (on the business side of things) who walked me through all of the finance questions I had when that time of the process came. The team at Ken Nelson is sincere, thorough, and kind! Check them out!

He
Review №72

Braydon sold us our car and he was extremely helpful! We had an awesome experience with him. He already had the car we were interested in by the front door when we arrived, immediately gave us water when we sat down and helped get our payments down to what we wanted them to be. He’s someone we will definitely reach out to in the future when we are ready to replace our second vehicle!We also have to shout out Clayton in finance. He was super friendly and personable. Definitely knows his stuff and was able to help us make mindful decisions within our budget.Only feedback we have for the dealership is maybe make sure your customer has a little more gas to work with. We didn’t realize we were approaching empty on the way home and passed 0 miles to E before we made it to the nearest gas station 😂 Overall, we are completely satisfied!!!

su
Review №73

I just bought a car from John Stinson and would highly recommend him. He did a great job working with me on getting me just what i wanted. We will definitely go back to him in the future. Thanks John and Mike for being so patient and working with me. i love my Rav4.

Ni
Review №74

I had a great experience at Ken Nelson. Brayden Reyes was my salesman and he answered every single question I had. I was able to test drive any car I was interested in and in every car he walked me through all the little details. I did this process alone and was never confused or scared to go through with the purchase. I highly recommend going to Brayden Reyes when it comes time to buy a car! You will not be disappointed.

La
Review №75

Had a great experience at this dealership. Peter Powers our salesman was fantastic. Made us feel at ease. I would definitely give him my business again.

Ki
Review №76

We had excellent service and purchasing experiences here in the past, which brought us back for our most recent purchase. We were not disappointed. Once again, Peter, Clayton, and the rest of the team did a top notch job getting us exactly what we needed!

Se
Review №77

The best part of buying a truck or car is how they treat you after the sale.. Well its supposed to be. Just your average typical car dealer nothing else to say. Well maybe except extremely disappointed.

Li
Review №78

We was notified by Dan Berkeley that they had a truck we might like so we went to check it out and came home with the truck the same day. Everything went very smooth from start to finish. Dan made sure everything was taken care of. Thank you to everyone that made the deal happen. We are very happy with our purchase.😊

Am
Review №79

I chose to shop at Ken Nelson because it was so close to my home and they had the best price for my 2018 Toyota Highlander Hybrid. We had worked with Chad Conderman years ago from a previous purchase but he told us that he was now the Toyota Sales Manager (could not have chosen a better person for that position). Chad introduced us to Mike Moseley aka Texas Mike. I told Mike straight up I was not buying that day but wanted to test drive the Highlander. He was very kind and not pushy at all. I went back by myself a few days later to get my car I was trading in evaluated. I test drove the Highlander again and decided to purchase. Not a stressful experience at all. No pressure and sneakiness going on with anyone. I would say this one of the best car buying experiences I have had. Mike insisted that before I left the lot in my new Highlander that I know how to work everything in the car, I appreciated that. He even paired my phone with the Highlander. Please dont hesitate to go visit Texas Mike and Chad, it was an excellent experience buying a car.

Co
Review №80

My wife and I bought a Buick Enclave from here yesterday and every one was great to work with. Our sales guy was Kyle and he was great to work with, we do not feel like we were hassled and jerked around like you get at a lot of car places. We will definitely be back for our next vehicle! If you are looking for a car go ask for Kyle!

Jo
Review №81

Graye Freeman is the most friendly and helpful salesman we’ve dealt with, always honest and scanning inventory for anything that may come in and peak your interest he’s Easy to connect with and very smart. If you’re planning on coming here I’d recommend asking for him by name.

Lu
Review №82

Great place to do business with! I was dealing with Kobe St. Pier and have nothing but good things to say about him and his manager Drew Rowley! Would definitely recommend both of them.

To
Review №83

I purchased a new Nissan Sport Rogue from Ken Nelson Auto Group with Adam Chapman as my sales representative. Adam is a very caring professional and will go the extra mile to help you obtain a vehicle to meet your needs. Adam continues to assist his customers after the sale by helping schedule vehicle service when due. Adam is the best!

ta
Review №84

Best car sales service I have ever experienced. The managers were kind, the vehicles were all in great shape, and the sales representative I dealt with (Brandon Yeager) was amazing. He answered any questions I had and was very knowledgeable of the services I needed at the dealership today. If youre looking for a car in this area, go to Ken Nelson and request Brad as your sales rep.

Ka
Review №85

We recently purchased a 2019 Dodge Grand Caravan from Ken Nelson in Dixon. Gene Gunn sold us this vehicle and I can not express enough what a great Salesperson he is!!! Gene is knowledgeable, patient, and personable, he spent all day with us making sure the vehicle we bought fit all of our needs. We will definitely go back to Ken Nelson and Gene!!!

Ro
Review №86

Bought a 2013 Chevrolet Equinox. After looking for a vehicle for 6 months Ken Nelson had the best prices in the entire area. Leon Mealing and Michael Mosesley made us feel welcomed as soon as we went in the doors. Leon was very knowledgeable about the car and very friendly. Will be doing business with them again when daughter starts looking for a vehicle thank-you guys!!!

Ka
Review №87

Jeff Dewey was great! He was very helpful on everything. I feel I got a very good deal and was treated with the utmost respect. I would recommend anyone to check out Ken Nelson for a great deal, and ask for Jeff Dewey!

Ty
Review №88

I recently purchased a 2018 Jeep Compass from Adam Chapman. Was by far the best experience I have had buying a new vehicle. Worked around my schedule and made it fast and easy. I would highly recommended using Adam to help you with a new car buying experience!

Br
Review №89

Kyle Bouland took amazing care of us last time we went in so we made sure to ask for him again. He is easy to talk to, friendly, and an overall great person. He helped us get the car of our dreams. Amazing excellent service and we will always continue to go to him!

Ra
Review №90

Thankful to have Adam Chapman assist us in our purchase of our Dodge Ram 1500 Laramie. We were in & out and happy as can be. Currently looking our next vehicle with Adam and he has been excellent about letting us know what they take in since he knows exactly what we’re looking for. Highly recommend working with Adam!

Au
Review №91

Very friendly, great experience dealt with Kobe and Drew helped me find the right car for me and my wife .

La
Review №92

Thank you Jamie Pratt for my new nissan rogue!

La
Review №93

Blake and his co workers are extremely nice. Professional too. I will always deal with them in the future.Good deals, Great prices, friendly but professional atmosphere!

Sa
Review №94

Just wanna give a thanks to Anna in the service department!! She is just a wonderful women very friendly and will always help you! Yesterday was a rough day for my family and she made it possible! Bless your heart. Any car problems go see her!

Ka
Review №95

I have always had a great experience here at Ken Nelson. The people are always so kind and friendly. I will always come back to Ken Nelson to not only purchase vehicles but also for service. Those technicians really know what they are doing as well as the Service Advisers. Thanks Ken Nelson for an all around amazing experience.

Ja
Review №96

Great experience buying a Toyota from John & Texas Mike! :)

De
Review №97

I will always go to Adam Chapman for all my future needs. He is very knowledgeable and if he doesnt have the answer he will go find out immediately. I have bought many vehicles from Ken Nelson because of Adam. My latest one was a Dodge Nitro and I love it. I have had many of my friends that have dealt with Adam tell me he is very polite and honest and will continue to go to him for future purchases because of that.

Zo
Review №98

Ken Nelson is the place to go for service and the next big purchase. I bought a vehicle from them and had a hassle free experience. Very family friendly!! I needed service done on both my vehicles and they were taken care of very quickly to get us back on the road. I will come back for service and for the next vehicle purchase down the road. Thanks for everything.

Ja
Review №99

Jeff Dewey has been a wonderful help buying cars for my children and myself. The current Jeep I’m driving was dear to me and it came up for sale he called me first knowing I had my eye on that vehicle.I highly recommend Jeff as a tool for your car buying experience.

Li
Review №100

This was the best experience we have ever had purchasing a car! JP was so wonderful to work with! We came all the way from Kansas to buy our new car and it was worth it. Thank you so much JP!

Information
95 Photos
100 Comments
4.6 Rating
  • Address:1100 N Galena Ave, Dixon, IL 61021, United States
  • Site:http://kennelsonauto.com/
  • Phone:+1 815-288-4455
Categories
  • Car dealer
  • Auto parts store
  • Car finance and loan company
  • Oil change service
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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