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Ev
Review №1

Mike was great to work with. He arranged a ride to work for me when I dropped my car off for service and had my car delivered back to me when finished. Very convenient!

Ba
Review №2

Matt our salesman and all the staff we worked with were great. Matt listened to our requests and was able to meet all of them. Matt was very knowledgeable on the products and took time to explain everything. The staff we worked with were very professional and made things happen very timely.

Da
Review №3

Ken Nelsons Sales team was very helpful when my wife and I needed guidance on what to do at the end of our lease. Drew found us a car and Brandon walked us through the process.Thanks again Ken Nelson and Team

Je
Review №4

They got me in and out in a timely manner. Also, they let me know ahead of time what I would have to do in the future for my car.

Wa
Review №5

Brent took good care to listen and meet all her wants.

Wi
Review №6

As usual, Anna and the whole staff were professional and courteous. The service needed was explained well and the work was finished fairly quickly. No reason to go anywhere else for service. Thanks.

Sh
Review №7

We purchase all of our vehicles from Ken Nelson and will continue to do so because we are so pleased with the customer service and the willingness to meet our needs.

Ri
Review №8

My 2019 High Country started flashing warnings so I called Dan @ Ken Nelson he advised me to get it in before it shut down, which I did. they started work on it as soon as they could and not only fixed the original problem but took the time to find another problem as well. they were very professional and courteous. they finished the work as the parts arrived and got me back on the road. I highly recommend Ken Nelson service especially Dan and Anna they always are very helpful

Ta
Review №9

Very pushy wanted me to buy right now. Would let sleep on it or think about it. On the vehicle I was looking at was I was going to pay 3/4 of it in cash and they wanted me to get a loan for almost that much. The numbers just didnt add up. And it was the salesman that was push it was manager. ALSO THEY TOLD MW THEY WOULD DO 1 CREDIT CHECK AND THERE ARE 6 ON MY CREDIT, WHICH MADE IT COME DOWN BY 40 POINTS

Je
Review №10

Great place for service. Friendly, courteous, and professional.

Am
Review №11

Enjoyed working with Steve, Mike M, Clayton, and Chad. Cant wait to work with Anna in the service department.

Ga
Review №12

Quality job in both work and customer service

Da
Review №13

Kobe was very responsive and kept in touch. The sale was easy and I was not bombarded with a lot of upsell for addons - Some were offered but not pushed.

Da
Review №14

Great people to deal with!Got my truck in and fixed in record time! Thank you Ken Nelsen Chevrolet 😁👍🏻👍🏻

Za
Review №15

From the moment I walked through the front doors, I felt immediately like family. The sales rep and I talked like weve known each other for years. Christine asked all the right questions to guarantee Id drive out of the lot with exactly what I was looking for, and thanks to the help and guidance the whole way through, I drove out in a beautiful 2021 Cherry Red Chevrolet Colorado!She showed me all the new features of the two Colorados I was interested in, compared the differences in a non-insulting way, explained the benefits of each, and helped me get those keys in my hand.Ive done business with Ken Nelson twice thus far, and will definitely be continuing to do so. Ill be in the market for a new CAR soon for my (soon-to-be) wife, and Ken Nelson will be where I go! Huge thanks!

Ju
Review №16

We got all 3 cars in for an oil change and any needed maintenance with great service.

Da
Review №17

Everyone at Ken Nelson is always so helpful and makes the process of purchasing/leasing a vehicle easy.

Dt
Review №18

There was a recall on my Nissan Pathfinder 2013 on the transmission, they wanted $150 just to check the codes. They didnt want to cover it. And theyre more expensive to get it fixed then going to a mechanic! Crooks!

Jo
Review №19

Purchased vehicle online, came in, signed paperwork, in and out in less then 1 hour. Which was nice because a snow storm was on its way. The staff was very freindly.

Ma
Review №20

Customer service staff is helpful and the waiting area is clean and comfortable.

Le
Review №21

Cordial staff. Responsive. Not pushy. Offered a very competitive price. I waited a few months before posting my thoughts (to ensure there were no surprises). We love our Van and would recommend highly Ken Nelson Chevrolet, Cadillac, Buick, and GMC.

ju
Review №22

Blake Whiteman is a phenomenal car salesman. I am beyond satisfied.

Ch
Review №23

It was a great experience.

je
Review №24

Everyone was very friendly, and they took extra time to find the vehicle I was looking for! Was very satisfied.

Mk
Review №25

Professional, Positive.

Ky
Review №26

Everyone is so nice and accommodating, love to work with them all

El
Review №27

Denny Bellows is a fantastic salesman that always keeps his customers best needs in mind. I couldn’t imagine buying a car from anyone else!

Je
Review №28

Justin was very helpful and informative with all the options of my new truck. Everyone I met with was very friendly and professional.Thank you for a good experience.

Ch
Review №29

It was easy to make the appointment. Immediately taken care of when I pulled into the service entrance. Fast courtious service. Great pricing!

Da
Review №30

Acadia would not shift to PARK. Upon arrival to service desk it still would not shift.Told it needed shifter changed. Anna worked it into service bay that day and corrected issue.

Ji
Review №31

I recently helped my daughter purchase a new vehicle. Brandon was very helpful! So great to work with. Treated us like family! He listened to what we were looking for and found the perfect car! Thanks Brandon!

Li
Review №32

Excellent sales and service! Considered the Customer needs, safety & comfort.Perfect match.Car runs well, stops on a dime, looks good, runs great, gets excellent mileage, so far.Im quite pleased with the 2016 Nissan Sentra...

Ja
Review №33

I have always enjoyed the service I receive at the dealership good down to earth friendly sales and salesmen and saleswoman and clean sales and sales lots .

Sh
Review №34

Blake and everyone we spoke with at Ken Nelson GMC were extremely polite and no pressure, easily negotiating a fair deal for us both. My father bought a car here last month and my wife and I had driven all the way from Portland Oregon to visit family here. We were just getting an oil change in our Ram pickup and looking at new trucks when we saw a great deal on a new GMC. Now we own a beautiful Duramax diesel that will make our 2200 mile trip home a pleasure! Thanks again!

Ba
Review №35

Justin Altherr is a great salesman! Was very helpful and cheerful to work with. So was Sherri in financing. Very nice dealer but wish they would do a discount for our Veterans and Active Military.

De
Review №36

Great place good people to work with Jeremy jahns service manager great guy Annie supergirl to work with you all my truck work there

Dl
Review №37

We had an excellent experience with Ken Nelson Chevrolet. From our first contact all the way through the close of our sale, our salesman Blake Whiteman, was exceptional. Could not have asked for a better effort from the team. We are so thrilled to have our new family-mobile.

La
Review №38

My wife & I are very happy with our purchase from Ken Nelson Auto Group. Both Rick & Blake worked very hard to find us a truck that would fit our needs & price ! Would highly recommend anyone looking for a nice vehicle at a decent price to check with Blake & Rick! Larry & Pat Claussen

Ha
Review №39

I had a problem with the navigation system and I called the service department and they took me right in and Annie got it taken care of with no problems

Er
Review №40

Employees were great and took care of my needs!

Em
Review №41

Steve was exceptional through the process! With the many questions I had, he was patient and kind with answering! Everyone who needs a new vehicle should see Steve!

li
Review №42

This is my first truck and I had already bought 2 cars from here. Service department is amazing and super helpful. All staff will bend over backwards for you. Great place that I know I can trust to get me what I need and help me with anything.

An
Review №43

When your car salesmen makes you feel so comfortable with the purchase of your 2015 GMC Yukon Yukon XL you have to make sure he has some recognition! Denny Bellows made our transaction go so smoothly that it didnt even seem to take that much time. He went above our expectations and explained all the bells and whistles our car has to offer. By the time we left we felt like Denny was family! Feels so good to go somewhere and the salesman is so understanding and not pushy! He truly made our experience a great one! Thank you, Ken Nelson for our new vehicle but more importantly a BIG THANK YOU to Denny Bellows. We will definitely be returning and doing more business with him and Ken Nelson

Br
Review №44

I’ve never bought a car anywhere else. Ken Nelson is a one stop shop and has always over-delivered on any need I have ever had when it comes to my vehicles. Denny Bellows has the process down. Smooth, low stress, ultra prepared. Couldn’t ask for a better experience. On multiple occasions Denny has gone above and beyond to earn my business, always showing fairness and accountability with the utmost importance. With almost 50 yrs in the business....I don’t have a worry when dealing with him. Great experience, all around.

Te
Review №45

I was not sure what I would run into driving 160 miles to look at a truck. The price was right but uncertain of what I would be getting for the money. Blake Whiteman the salesman was very accomodating and upfront with any questions I had and put up with my humor as I try to approach all my business dealings with a smile rather than a sour face. All were friendly and I feel I got a great deal. I would give my deal a 5 out of a 5 star rating.

Br
Review №46

Blake did a great job with his assistance!

mi
Review №47

I bought my 2008 Chevy Impala from you 2 years ago.I was really nervous about this but i had an awesome sales man Jeff Dewey he walked me through all the steps. I was just just divorced and buying a car on my own was a scary feeling.But Mr.Dewey was right there with me. Thank you so much Still loving the Impala...Michelle Irvine

Th
Review №48

No matter how big or small my problem is Anna always takes care of it. I will always come back here to service my car.

Mi
Review №49

Brandon Yeager is the best, not pushy at all, found us a great deal when we thought we couldnt afford our dream car.

Ja
Review №50

Awesome service. They showed interest in what I wanted. They didnt make me feel pressured even when they offered other things in their sales pitch. They listened when I declined certain offers and were informative when I accepted others. They gave me the car facts and answered my questions about possible problems with the car. I was thoroughly satisfied with their service.

Ky
Review №51

Went to the GM service center this morning. Two service writers helped me right away when I pulled in. They both understood my needs and got my car right to the shop. Waiting room was very nice and was greeted by at least 6 people while waiting. More than one asked if they could get me coffee or anything else. The service work was all completed in the quoted time and cost. Thank you and Merry Christmas!

Je
Review №52

Always satisfied by service

Sh
Review №53

Very nice staff! Went above and beyond to help us get my mom a great vehicle! Blake Whiteman was an awesome sales associate! I would recommend stoping in and seeing him!

Za
Review №54

Ive purchased my last 3 cars from Ken Nelson. Every experience Ive had so far has been excellent. I just purchased a 2012 Ford F-150 a few weeks ago from a salesman named Josh and everything went smooth.This is one thing Ive liked about Ken Nelson compared to other dealerships you go to anywhere else. Ive never felt like I was being pushed around, never felt like I was getting a bad deal, and everyone has always been friendly.I went in there knowing what I wanted, knowing what I could spend and relayed this information to staff on all 3 occasions they worked with me and every time I got what I wanted and where I wanted to be on payments.Honestly couldnt ask for a better experience.

La
Review №55

Blake Whiteman was very helpful in our trade in experience, we could tell he really cared that we had the best experience and got the best deal he was able to offer us, we’re very happy with are new truck!

Lo
Review №56

Denny Bellows helped us purchase 2 used vehicles in a months time. He was very knowledgeable and understood what we needed in vehicles. I will definitely suggest him to our friends and will go to him in the future for other vehicles. 5 stars to Denny Bellows!!!

Sa
Review №57

Mike Baker is one of the best salesmen ever. He is well known for his positive attention and willingness to help in any situation. I love my Toyotz Sienna and Mikes service all during the transaction. I definitely will go back to Mike Baker for all transactions.

Tr
Review №58

Staff was very friendly and efficient

to
Review №59

Great

Ca
Review №60

Evan Ramirez is a dedicated salesman and very professional. We were very pleased with our service. I would recommend him to anyone that wants to have a stress free comfortable experience when purchasing a vehicle.

Hu
Review №61

Great dealership, Great cars, Great prices. No hassle and straight to business. Ask for EVAN RAMIREZ to ensure a GREAT experience. No other place I will shop for cars.

fi
Review №62

Auto repair is way to EXPENSIVE

Jo
Review №63

As always 5 star service. Customer service is always great. Waiting time is minimal. Friendly environment and always clean

Pa
Review №64

Rick & Steve came up with a deal we could afford. Got an awesome truck and a fair price for our trade in... We would recommend Ken Nelsons to anyone whos looking for a good vehicle at a fair price!! Larry & Pat

Hu
Review №65

Absolute trash customer service.

ma
Review №66

I had a very good experience with this dealership, in specific with sales Zach Gerlach. He goes above and beyond to make sure you have the best experience in car buying. I would highly recommend him and Mike in the Toyota building !!

Ke
Review №67

Dan Dingis is the very best!!!!Thank you for all your help!!!!

Ch
Review №68

I had the pleasure of dealing with Kyle Bouland and Brayden Reyes. They were both very professional and answered all my questions. The vehicle I wanted was way above my budget but Kyle knew what I was looking for in a vehicle and found the perfect one. They both have great knowledge in vehicles as well as a passion in what they are doing. I would highly recommend Ken Nelsons as well as Kyle and Brayden as they went above and beyond.

Ca
Review №69

Prompt and professional

Br
Review №70

Evan Ramirez did a good job helping me out. He was not pushy and was willing to work with me. He was very professional.

Ji
Review №71

With communication we were able to resolve the situation with our vehicle with very good service and customer service . Thank you . I will purchase another vehicle in the future from Ken Nelson

To
Review №72

My wife and I found the car we wanted at Ken Nelson Chevrolet on their web site. We stopped in after hours and looked at it to make sure it truly was what we were looking for. I contacted them via email for availability the next morning. Sales person Jeff Dewey contacted me and could see us as soon as we could get there with the car fueled and ready to go. He meant us at the car as soon as we came in. He also did a very thorough explanation of all equipment on the car and it has a lot.The car (SUV) was prepped and ready to go with no charge for us when the paper work was complete. The whole buying expierience was very good. My wife left the lot with her brand new 2018 Chevrolet Equinox LT 2.O AWD.3 weeks have passed and we feel we made the right choice purchasing our new Chevy from Ken Nelson Chevrolet and sales rep, Jeff Dewey.

Br
Review №73

Evan is an amazing help & has shown me all the details Ive asked for & more. I will be recommending him to friends & family for excellent service!

Ja
Review №74

Jeff Dewey is a great guy and a wonderful salesman. He’s been a wonderful help to find the right cars for our family!

Er
Review №75

It cool there

Su
Review №76

With the purchase of our new vehicle we had very knowledgeable and friendly service from Ron Stephenitch as well as Sheri Law. We will continue to schedule our service with Dan Dinges as we can always count on his professionalism and efficiency. It is nice to have this available locally.

Da
Review №77

They got me in without an appointment and completing the work in a timely manner. They did all that I asked and even went beyond and did a little more.

Bu
Review №78

Service has been really good to work with and they have resolved all of my warranty issues with very little hassle. Its refreshing to go to a dealership service center that doesnt treat you like a burden.

R
Review №79

Denny Bellows went above and beyond when I was buying my GMC truck. I would absolutely recommend Denny at Ken Nelson Auto to friends and family when they are looking to buy a new vehicle. He has made a loyal customer out of me!

Ga
Review №80

Jeff Dewey at Ken Nelson’s is very knowledgeable about the products. He has been very helpful showing me how to use the many features of my new Suburban.

Je
Review №81

Evan Ramirez is the best salesperson!! He was very caring and interested in my needs.They should call him Honest Evan!!!

Bi
Review №82

Friendly service, oil change on wifes car, told us everything they thought we should have done on it.

Ki
Review №83

Very friendly service.

Ce
Review №84

Would like to say Thank you to Mr Dewey for helping me on my purchase of my new vehicle, Everyone at Ken Nelson was Awesome to work with!

Ku
Review №85

Awesome people. Darrius Garcia is a great salesman. Hats off to this guy.

Ra
Review №86

Jeff Dewey has always helped me out with the purchases of my vehicles and I have always had a great experience!

An
Review №87

Exceptional service is hard to find these days, but that is exactly what I experienced on 5/23/18 at Ken Nelson GMC. My truck went into limp mode (couldnt go over 55 mph), while on a day trip to Walnut, IL. I came from Wisconsin, my home being 140 miles away, and I did not want to try to drive all the way back home with my truck in that condition. I drove it to Ken Nelson, arriving around 1:30pm, without even calling first, in hopes that they would be able to squeeze my vehicle in and at least reset the computer or something, so I could make it home. The service advisor, Dan Dinges, not only had me pull in immediately, but he also guessed right on what the issue was when I told him what warning lights were on. He was very friendly and had a technician look at it right away. They diagnosed the problems, had the parts in stock, and fixed my truck within a couple of hours. I was truly impressed and appreciative of their professionalism and how they expedited me through. I wish Ken Nelson was my local dealer in Burlington, WI!Thank you all once again for turning what could have been a really bad day into a pleasant experience!P.S. I can admit now that yes, I am a Packer fan...

la
Review №88

Great staff,I feel I have always been treated fairly and have never had a problem with their w ork on my car.189,500 miles so far. Thank you !

bi
Review №89

Large selection and competitive pricing. Large number of franchises gives more choices.Well maintained.

Fr
Review №90

Love those great people and very hard works.

Ja
Review №91

We had a very good experience dealing with Jeff Dewey when we decided to buy a used car for my kids to share. He understood what we wanted and the deal didn’t take long at all.

Da
Review №92

Just had my wifes car in for service. Her wipers quit working on Sunday morning. I called and scheduled an appointment for today as it was not calling for rain for the first part of today. I made it on time for the appointment and they got it in. They diagnosed the problem, had the parts on hand, and fixed them. Wipers are back to normal with factory parts. Thank you Ken Nelson Service Department!

Ch
Review №93

It has been just shy of 6.5 years since I had been shopping for a vehichle. Prior to arriving at the dealership I had found the vehichle I was interested it.Upon arrival I was approached by a salesman, Darrius Garcia. Asked for a test drive and we were on the road. The whole interaction that day and the days that followed were no pressure, courteous and Darriuss response time to my inquiries in and away from the dealership were prompt.I walked in with a number in mind and Darrius and his team were able to meet me near enough to make me feel comfortable including a more than fair number on my trade-in.Overall, a nice experience. Give Darrius a call, I think you will find his down to earth personality and respectful manner welcoming.Best of luckChristopher M Burks

ja
Review №94

I bought my Titan there in 2015 Chad Conderman is awesome!

Ri
Review №95

Denny Bellows has sold me several vehicles. I trust Denny and appreciate the time he takes with me during the sale. Quite honestly I wouldn’t buy a vehicle from anyone else!

Sh
Review №96

Go see Jeff Dewey for your next car. Hell give you a great deal, treat you with respect and courtesy and explain in plain language how everything in your car works.

Jo
Review №97

Jeff Dewey was extremely helpful when I got my car, and happy to answer any and all questions I had!! I know I can rely on him from here on out with any assistance Id need for my car.

Ma
Review №98

I didt have an appointment but Anna Hussung was able to get me in right away. They even help search the truck for my wheel locks

Do
Review №99

Darious Garcia is magnificent car salesman always on point with his work!

Ge
Review №100

Everyone was very friendly and helpful, making it a very enjoyable experience.

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