Absolutely the worst customer service Ive ever had to deal with. Stay away from this store.........
Good service friendly service takes time to help you if you need help if you need him to show you how to operate the phone he goes in great details with you a wonderful place clean and thats where I do my business Metro is by far the best place to get your service
Fast and reliable customer service 👌
Had a good experience with Chris he talked very well about the phones and quality and descriptions of Every item I wanted to purchase he did a great job 🙂 I would recommend people going here I left boost Mobile and switched over and am very satisfied with my service now BOOST MOBILE sucks‼️‼️‼️‼️‼️‼️
Very fast service. Thank u
My husband went to metro to look for an upgrade. The manager, Nick, was playing on his phone when he walked in. My husband asked about the upgradeand the manager took him straight over to the $200 phones. We cant afford something that expensive. When my husband said he couldnt afford that Nick never tried to save the sale by showing my husband other affordable phones. He just let him leave. Thats horrible customer service. Weve never had a problem like that with this metro. Everyone else is really nice and tells us what options we have. I went back and got my husband a cheaper nice looking smart phone that was recommended. The associates that day were helpful and tentative. I recommend not going when Nick is there unless you want to be ambushed into spending money you dont need to spend and/or having no customer service help. Go when someone else is there!!
Awesome service. Ill definitely recommend to other.
Smart people available to assist in my questions. The seating could be better while waiting for help. At times Ive had to stand while waiting. Other than that? All is well. No complaints. Nice employees who listen.
Jose was very nice and knowledge. We went to add a phone to our plan & he was very helpful & had it done in no time. Very happy with my experience here & will go back if I have other needs.
Great customer service!! Very knowledgeable and personable. The best plans, phones and service are fantastic! I live in a rural area and even have service literally out by the hayfields. Also appreciate that the billing is clear and accessible and security already on phone.
Went above & beyond to help with everything. Haven was absolutely wonderful handling all my issues all the while training Chris who was great as well. Will only go here now!
Great knowledgeable staff, very friendly and make everyone feel welcome. Highly recommend
I dont even want to give one star stopped in to switch plans at 6 pm and the guy was leaving and didnt even have the decency to tell us or speak to me very poor way of doing business
The 2 that was in there today were great! Very nice and willing to help.
Excellent. Friendly and knowledgeable staff. I am saving $1500 this year just by switching to MetroPCS! They dont suck you into a contract. I got two great phones for 92$ a month and thats with insurance! Unlimited Data and I have yet to see a lag, even while using almost 30gb of data every month. NO LAG, NO BUFFERING when Im on Hulu, Netflix or Amazon Prime. I stream video all day long! I am constantly on many social media sites. I use my phone for everything! I am impressed by the great service Ive had over the past few months.
DONT DO IT!! JUST DONT! GO TO AT&T OR VERIZON. WE BOUGHT 2 NEW STYLO PHONES AND THE COVERAGE IS TERRIBLE WITH METRO PCS!!! YOU CANT RECEIVE TEXTS AND CALLS. IF SOMEONE CALLS YOU ITLL SAY LANDLINE NUMBER OR DISCONNECTED ON THEIR END. BUT IF WE CALL OR TEXT THESE 2 PHONES WE ARE FINE. WE ARE CONNECTED BUT SERVICE IS TERRIBLE. I HARDLY GET 1 BAR! I HAD AT&T FOR 3 YEARS AND NEVER HAD 1 SINGLE PROBLEM!!!! IM SWITCHING BACK. OH, AND METRO PCS PHONES DONT WORK ON VERIZON OR AT&T. SO IF YOU GET A PHONE FROM THEM, YOURE STUCK. YOU HAVE TO GET A NEW PHONE FROM YOURE NEW CARRIER. ID RATE 0 STARS IF I COULD!!! IF YOU ENJOY HOLDING YOUR PHONE IN THE AIR TO TRY TO GET A SIGNAL THEN, GO AHEAD. PLEASE DO YOURSELF A FAVOR AND JUST SAY NO!!!!!!! YOULL THANK ME LATER. GO TO AT&T OR VERIZON. THE BEST COVERAGE!!!!! GOD BLESS!!!!!!!!!
Hard to find via maps and at least one employee there at the time could brush up on their customer service skills.
These ware some of the most wonderful people that I have ever met helped us out alot and really nice to us and our kids this is the store I want to deal with for now own
Jose was real nice & helpful. Was a real pleasure doing business with him.
The colored guy was awesome and funny 😂 no throwing computers tho 😂
Lot cheaper prices just dont let dealer trick u in to get bundles tell them u dont want a bundle just a. Free phone and pay first bill the bundle ends up just giving u cases for ur phone and u pay double
Absolutely love the amazing people that work here and provide me with the best prices available
My phone was free and my plan is cheap. Unlimited for under $50 a month.......Did I mention, I have two phones with service. Cant beat it any where else!!
The service was awesome!! Great plans
When they say they have a promotion you drive all the way up there to hear that they dont. Its the same thing every month. No good deals for a lot of money. And poor service to boot
Customer service was awesome I like going there
Good prices.able to keep same number
I have and I love the price i pay and my phone
Great place and nice people and great deals
They can never fix any problem you have.They never have enough help.
Good service. Kind of slow
Best deal in town... Hands down.
They will not answer the phone
I went in to pay a phone bill I ended up having to wait 35 minutes. It was four people ahead of me and only one person working
They have poor customer service and they are not there to help the customers
Its okay they just turn your phone off the same day its due which sucks.
Knowledgeable customer service representatives
I turned around in parking lot didnt go in
Awesomeness!!! Daniel was very helpful. Highly recommend!!!!
It was fast and helpful and thanks
Seemed to be permanently closed
They were very helpful
Excellent service from Daniel!
Waiting time is to long and the staff are not knowledgeable about the products.
Very helpful and friendly
Love my phone
Friendly staff.
Excellent service
Its ok
Deals
Friendly