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Cricket Wireless Authorized Retailer
1134 Battlefield Pkwy, Fort Oglethorpe, GA 30742, United States
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Cricket Wireless Authorized Retailer

Comments
Te
Review №1

Great very helpful and did everything right the first time Amazing

Kr
Review №2

Use to be the only store I went to. Ive called 8 times this morning and theyve not answered one time and actually hung up the call.

AM
Review №3

I have been with cricket for a year now and love the phones the service is the best and great prices for the plan that youre exactly looking for.

Sa
Review №4

Alicia was very helpful and was professional. Good experience

Jo
Review №5

Teresa was great...very helpful and helped get me the best value. Customer service is excellent

Sh
Review №6

Helpful staff I will help you any way they can when it comes to your phone

Ma
Review №7

Good place, very friendly and knowledgeable staff

Da
Review №8

The people are great that work there but I had problems with the phones working for me

Je
Review №9

This company will steal from their customers. The store was there one day and then gone the next. I would recommend that people should find another carrier instead of Cricket Wireless.

Ga
Review №10

Cricket is the place to go for one price everytime.

Ha
Review №11

Ive had cricket wireless for almost one year now. its the only cell phone serivce, besides straight talk/Verizon, that has service out where i live. great customer care at the Fort Oglethorpe location. Ive never had a bad experience. they always have great phones in stock and they always seem happy to help with any questions or concerns. this location is my favorite cricket wireless location in my area, 10/10 would recommend.

Ro
Review №12

Verry helpful

Ka
Review №13

I had a great experience with this cricket store, They were very helpful and I got the phone that I wanted they cut as many corners as I could to make sure I got the best deal everyone was very pleasant and friendly and helpful

Ju
Review №14

Great service and description of the plans available. Also great tech info about the phones available. These people know their stuff. Very knowledgeable. I ended up switching to Cricket.

Hu
Review №15

Cool helpful girls that try their hardest to be helpful and accommodating.

gu
Review №16

Awesome store they took care of us really well, got the 4 phones for a hundred bucks a month and everybody was very easy to deal with. I think Natalie is the manager she is wonderful and the other associates are great also I will always suggest everybody switch to Cricket.

Th
Review №17

I went to return a item I purchased (lifeproof speaker AQ 11) on October 2nd 2019 at 7:11pm. Today at 5pm October 9th 2019 I went to return the speaker due to it not working. My problem was not fixed and I could not get my money back, I could not even exchange speaker for another one or its equivalent. ***I had my RECEIPT*** I was told that I had 7 days to return or exchange, I bought this product at 7:11 PM on the 2nd and attempted to return at 5:00 PM on the 9th. I showed the staff what was wrong with speaker and they saw and tested it for themselves and concurred that it was a faulty product. However they would not return my money nor exchange. Reason was its been more than 7 days they said. I disagreed and asked them how many hours are in a day....they of course said 24. I bought at 7:11 pm on the 2nd, TRIED to return or exchange at 5:00 PM on the 9th which would have given me 2 hours and 11 minutes left BEFORE THE 7TH DAY. To NO AVAIL *****THEY SAID I WAS PAST THE 7TH DAY***** and now Im stuck with a damaged speaker and out of my money. I will not recommend that anyone do business with or purchase anything from them. I am not exaggerating about any of the details above. That is exactly how it happened so just be warned that if you choose to do business with these folks you are taking a major risk concerning your money and the quality of the products they sell.

Su
Review №18

Good staff with nice products. They couldnt match my deal with Verizon

To
Review №19

Very helpful staff, great prices!

Rh
Review №20

The people dont seem like they know what they are doing. Customer service is not great and you only have 7 days to return a phone you buy. They dont tell you that,but post it about five feet away from the customer in microscopic print on the wall behind their counter. Usually only one person there and they are extremely slow waiting on customers. I was quoted and payed a specific price,but when I called customer support,I was charged more.

Da
Review №21

They may have been bought out by AT&T but there service is still awful. Just my 2 cents but T-Mobile is worlds better. Not to mention you have 7 days to return your phone to cricket should you decide you dont like there service. And you only get a refund on the phone. Not the 25 dollar activation fee or the plan you bought. I returned less than 24 hours later to discover I would be giving them a free 85 dollars for 12 hours of use. Do what you want but dont say you werent warned.Thanks

Da
Review №22

Service was awesome and natalie and jordyn are the best around!

Ju
Review №23

Last Time was with my father R.I.P, took me for the last time and Ill always remember I got tax check and cash out on a phone Ive been eyeing 2 years

Da
Review №24

Good place to get a phone.

An
Review №25

Everyone was so helpful and they didnt mind helping out to fixs my phone and it was a mess thanks for everything I will tell all about you and how great full I am ann McNeil

Su
Review №26

They set my phone up for me and answered all questions

Ro
Review №27

Absolutely horrible. They sold me on a plan to come from Sprint for a discounted phone. Once I was switched I realized they had charge me an extra $100. I told them about it and they checked into it with the owner and came back and said that the sticker was old that I was charged a proper price. Thats called bait and switch or flat out fraud. Stay away from this store its a franchise store and the owner and apparently the employees are crooks.

Me
Review №28

Always friendly and very helpful! I have had no problems at all in 10 years if going to this one on battlefield parkway in Ft. O. Ga. The staff goes out of their way to solve all issues with my lld phones or my new ones! Great place to do bussiness with! Hope tgey always keep their motto customer is always right sAnd customers come first no matter if they are right or wrong they are tgere to help! Even when I go in in a bad mood they always make me smile by the end of my vist!

ka
Review №29

The girls were very nice and informative

Vi
Review №30

Excellent customer service - and a great phone

Be
Review №31

Good service. Received what I needed during this visit.

Br
Review №32

Awesome service very quick!!

Jo
Review №33

So you call this store and they just hangup on you.

Ro
Review №34

Great Service, good deals, very knowledgeable...

co
Review №35

Friendly non pushy sales reps

Na
Review №36

Great customer service and team :)

Me
Review №37

Great serviceFriendly staff

co
Review №38

Customer service is excellent

Qi
Review №39

Great staff

Pa
Review №40

Service at cricket, awesome

Be
Review №41

Very friendly staff

Wi
Review №42

Great

Information
14 Photos
42 Comments
4.3 Rating
  • Address:1134 Battlefield Pkwy, Fort Oglethorpe, GA 30742, United States
  • Site:https://cricketwireless.com/stores/ll/US/GA/Fort-Oglethorpe/1134-Battlefield-Pkwy
  • Phone:+1 706-406-2454
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–9PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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