Monday June 21, 2 team members helped me with reconnecting a phone and adding it to my plan for the best price. I am beyond grateful!!

Employee was great with much information I suggest using metro pcs for all your cellular needs

Left and went to Rossville location due to a rude lady there, she acted as if we were a bother, left and went to Rossville with NO problems .

The only reason 2 stars was given was for the amazing staff and the price otherwise there are no real qualities of the service. We had heard it had improved because T-mobile bought them but this was not the case. I definitely would steer clear if you need to actually use the voice service. Calls were dropped, voice quality was terrible, and no one could hear me when I first answered. We switched to Verizon and in just 24 hours have had stellar voice quality and data. Buyer definitely beware.

Good service with good attitudes, Helpful as needed. Clean store and easily accessible.

Great people great service love it

Great phones for good price. I was worried that this would be a painful experience since changing phones usually is. But they did great in making sure I was taken care of before I left the store.

Terrible place to shop, nothing but young kids work there that could care less about your money or customer service. The owner really needs to take control of the place. (Kids) Employees did not help me at all and was very rude and smart when I asked question.

Horrible customer service

Switching over was so easy! I love my new Stylo 5. Thanks Metro

Everyone was friendly and helpful. Love my new phones.

I paid cash for an iPhone 6s and got a plan with metro pcs. In Mid September the phone would not charge or turn on. This phone was not even 6 months old and was under warranty. To make a long story short as of December 5th I still did not have the iPhone. I went on December 5th and got service with someone else. I was very patient with Metro pcs about the situation. It is not acceptable how my issue was handled. It is not acceptable that I Did not have a phone from September to December 5th. And still would not have a phone if I hadn’t went to another carrier. I gave the new carrier the iPhone 6s that will not turn on or charge and they gave me an iPhone 11 for free with a plan. I am paying more monthly for my plan at the new carrier but I don’t care because the service is exceptional.

Wonderful customer service! So glad I switched from Verizon!

The day we bought them, we couldnt even get good enough service (IN THE STORE WITH THE STORES WIFI) to set up our phones. We were there almost 3 hours. Should have walked away then, but no, im a glutton for punishment. By far the worst of the worst. From customer service to phone service. Do yourself a favor and go elsewhere. Even cricket is better.

Horrible customer serviceBuyer beware

Great Staff, very Knowledgeable. Service is great too.

Awesome staff! Mark, Cameron and Ryan are always super friendly and very knowledgeable! Visit them any time for a great experience!!

Mark took my customer experience and took it to a whole new level. Love my phone. Love my Service. Love my Unlimited data.

They are alsome service reps.I rate them 10stars

Great staff super friendly and helpful. Very happy I made the switch to Metro PCS

I bought two brand-new phones and two new Cases and the first months service for $216.48. And now I only half to pay $116.00 a month for service, insurance on the phones, and caller name ID.

These guys were so helpful and so friendly. Definitely recommend going to Sprint

I had metro service for nine months where I am living my wife and I both bought new iPhones the service was great at home for the first 3 weeks and all of a sudden the service at home acted like it was had been disconnected I could go less than a quarter mile any direction away from the house it was good I called metro and ask about the problem I had they had me come in now not it was both of our phones anyways they first said a tower in our area was down and would be fixed with in a week so to make a long story short for the next 3 months once or twice a week they said it was this or that and it was them and customer service so we switched over to boost Mobile and as soon as we said that we were wanting to switch to boost we couldnt get service at our the salesman interrupted and said switch over from metro pcs I said how did he know he said for the last 8 months a lot of people switched to them for the same reason so as far as star rating metro pcs I give them at least minus 5 stars they are very unreliable here in the Chattanooga area and since being with boost we havent had any type of complaint

Great customer service! She got us just what we needed at the best price!

Good service. But some more training would be great.

Have neen with METRO sincec 2010 in florida, just moved to this area Tim at the Ft Oglethorpe store took care of me in the very way i am use to be waited on he has confedence and skills that your company needs .

I dont appreciate a bussiness that has people putting unwanted sales flyers on peoples cars. All most people do is throw them on the ground and it simply adds to the litter problem. So for this I give this bussiness a bad rating

I dont see how they get any business when they cant even answer a phone

Love the girl that takes good care

Very helpful and polite

Good job

Great service

Stood around 15 minutes and I was invisible so I left.

Great, will keep going there

Great group of people...

Fast friendly service

Love Metro PCS

Great people

Awesome people

Cashier helped tremendously.

Always helpful

Nice