Awesome place to get beauty items. Great prices too.
Beauty Max of Frederick Md have and still treat my daughter and I with excellent customer service! Because of their excellence in customer service and their expertise, I cannot get myself to go any where else for knowledge of haor & beauty products! They are family oriented and make my daughter & I feel welcomed like family with each visit we make to this particular Beauty Max. This is my permanent place & location to shop for beauty products. I wont go to any other! They are a fine example of what customer service is supposed to be for all businesses. You are very much appreciated! Please continue to be the finest in business of Beauty Max in Frederick Maryland! Greatly appreciated!
My wife has found her store. Beauty Max has a wide selection of wigs, hairpieces and many other products. Their staff was very friendly and very helpful.
Yesterday I bought some earrings and they were damaged, now I went to change them, and the owner did not want to change them, how disappointing, I lost my money, but I will not return to that placethe price was 8 dollars
They have a decent selection of product even though the store is pretty cramped. In the past I have witnessed the cashier ask for ID whenever a customer paid with a credit card, definitely not a bad practice but today I watched a white woman check out with a credit card and was not asked for ID after the cashier took a second look at her. The cashier then had the audacity to get smart with me when I pointed out the inconsistent practice and the fact that you literally put food on your table on the heads of African American women should give you pause!? I wont be back, there are plenty of places to spend my money.**In Respose to the owners response. I will test out your policy the next time I am in Frederick! I find it hard to believe that a month later you know exactly which white woman I could be speaking of and how much she spent.
Hand sanitizing station right at the door as you walk in, I like that. Staff very pleasant.
Love the staff. Great variety of products from leggings to hats. Wigs,weaves and more
Love this place! They always have what I need and the staff is so so so helpful. Whenever I have a question about a product or hair that know the exact answer. Nice selection of wigs and hair. This is my go to place.
I love this store. The staff are amazing and very helpful. Prices are great.
You never have my color hair blonde
They have a good selection of hair and products.
Before buying my purchase I specifically ask the return policy, lady said as long if its not used and in package I can get store credit. Well I returned it the same way, and she denied it and said to my husband they dont accept it back after purchase. I just bought it less then a week ago, and returned it cause the color didnt match my daughter s hair. Wow really I returned untouched.
Customer Service is awesome. The staff is always helpful with my needs every time I have been there. The young gentleman is very helpful and knowledgeable about the hair and products and give good makeup advice too! The young gentleman help me match the perfect concealer for my skin tone. They give geeat discounts too! The lady that works their is very nice also. The hair prices are reasonable. I dont just come only for the hair, everyone that works their have a Great customer service! I absolutely love this business, the nicest people in town.
I went to beauty Max Again today to get a wig for my wedding which was also today. And I had the best experience. They helped me pick something beautiful and installed the wig for me. And I also found the perfect wig for my MIL. I love coming here. I go to Baltimore often so I can go to other stores but I love coming here so I make the extra trip. Great staff and great products. I highly recommend everyone to go here for any beauty supply needs. Thanks guys so much for making my mother in law and I feel beautiful today!!!! Id give mmuch more than 5 stars if I could. Thanks Brian 💓💖
This place has every hair need ever created!! The staff is very helpful and nice. I always find what I need! Check it out for yourself😊👍
These are the nicest folks Ive ever encountered in a beauty supply store. Keep up the awesome work. I cant wait to go back!!
This is the best wig store I have been to in Maryland after finding out the owner previously lived in Vegas. I was very happy to actually talk to him. I relocated from Las Vegas a year ago and it was nice to connect with someone that had the same memories as I did. I bought a beautiful wig that I am super happy with and I will be returning today to get another wig maybe two. The young man in the back helped me throughout the entire process. I dont feel lost anymore. Thank you Beauty Max!!!
They always have what u need if not let them k ow they will get it thats how its done
The man behind the register is very polite and friendly however cant say that for the rest of the staff. I shopped here very often being that I have 5 heads of hair to take care of at home not including mine. Usually spending at least $50.00 per trip....recently I went in to crab something real quick and a women seemed to end up in every aisle I was in....she worked there and obviously thought I was a thief because she kept following and watching so I didnt spend a penny....left and will not be returning...I did not appreciate her racist suggestive behavior and they wont get another dime out of me.
I always go there when I dont order online. They have a large range of differents hairstyles at good price. The lady at the register and the young guy are very nice to people. Thank you.
Great selection of hair and beauty products. Knowledgeable staff that will work with you to find your best match! Prices are ok, because they dont negotiate. So it is what its marked. Overall a good experience and will be back!
I purchase a GOGO wig G0118 color 4. When I got home and took the wig out if the plastic, it was a used wig and the curls was combed out and it was frizzy all over. I called the store numerous times and no one answered the phone.
I’ve been coming here for a couple months now to shop for wigs. My first visit I was completely inexperienced and had never shopped for or tried on a wig in my life. The young women who organizes and maintains the wigs in the back was sooo super nice to me and helped me try several wigs on until we decided on one that looks best for me! I’ve been coming back ever since
Love themm, I always get my senegalese twist from here and they’re not expensive at all. The service is great they always help when I need it, and sometimes when I buy things they give me small sample packs of oil which is always useful.
My goto hair store. I live almost 2 hours away and I drive here for all my wigs. Great deals and quality products! Plus the only place i can get my reversible purple and black wig
Very helpful associates!! They keep up to date and stocked on the latest trends in hair care.
I come here as often as I can. Living in Frederick is hard enough to find make up and hair products for people of color and this place has it all. I love the natural hair care products and I understand the prices. Its not a big deal when you get great service and the staff know the business.
Me and my friend came in tonight to look for wigs for a New Years party. I have been here before and the staff was kind to me, but tonight they were extremely nasty to my friend and her son who was sitting in the chair with headphones on the entire time. Maybe they treated us differently because we were dress relaxed casual, but that’s not a valid reason. I certainly will inform everyone in my circles to try somewhere else if you can. When I said “thank you” walking out the door, the lady who is always at the register rolled her eyes at us. We are two successful, thriving military veterans who will not be spending another dollar here. We paid our $1 to try on wigs and all you did was make us uncomfortable. Horrible and disgusting customer service. Her stank face is so gross. She shouldn’t be in the business if she’s not happy serving customers.
I love this place, they are always very nice and helpful. Im going in tomorrow to get some more hair. Last time I went it he had already rang me up for my hair but i needed a wig brush, he gave me a brush on credit (5$ card limit, i barely carry cash). I have to make sure I pay him back for the brush tomorrow. I love this place large selection of hair, wigs, hair products, accessories, and jewelry. I absolutely love this store. Hair is a little pricey, but I still love it.
Great customer service and good products forever customer.
Helpful and engaging not like watching engaging but we have regulars and we want you to come back engaging.
They have a large selection of hair and other accessories
I get my faux mink lashes here! And other stuff. Great prices and lots of various beauty items in 1 place.
Love everything about this place especially the wigs and the awesome staff!
Great wig selection and good prices. Helped put the wig on in a mirror and styled it. Very friendly.
They were very sweet and I thought they did a great job on my nails
The people who own and work there are great they treat you like you matter always very welcoming
They have a decent selection of beauty supplies, wigs, weaves and everything in between... The guys who work the counter are friendly and the woman who works the back with the wigs is phenonmenal! She has great personality!The prices are slightly pricey.
Beauty Max has a wide variety of reasonably priced products and the friendliest staff and owners around. They always have what I need and have even specially ordered products I expressed interest in. They are the best!
They are very helpful & stocked with whatever you need & want
The hair feels so good and nice
Had my pedicure done almost 2 weeks ago and its still looking good... waited a long time to get in the chair...but I guess it was worth it 😏
Only real beauty supply store around and had damn near everything
The young people have great customer service but wstchout for the old guy. He doesnt respect customers. He is sexist and probably racist. I will not be returning to this store. He had typical tendencies of superiority and no regard for the fact that its women who actually keep his business profitable
Beauty max is a nice place to buy beauty related stuff. A little bit expensive.
The lady there was super nice and very helpful. found us the perfect wig and cut it for us. will be going back.
I am giving Beauty Max 5 stars, i have been at this location about 5 times. Each time not only have I gotten what I was looking for but the people who own the Beauty Max are very pleasant and professional. When I shopped I noticed how Very organised they are even with tons of beauty products.The first time i came to Beauty Max i was with my daughter not only did they say hello to her made us feel very welcome but they had rings in her size available. The best part about going there is If you have a question people are always around to point you in the right direction this for me makes goingconvenant. Lastly the they have everything i need in one stop! The hair pieces are phenomenal they also have make up,eyelashes,hatts,cute hair ties,clips,jewellery! ♡
The fact that you have great customer service and you are always stocked with great products is an amazing thing..keep it up
Excellent beauty supplies store that has the products we need. 5 ⭐⭐⭐⭐⭐ rating for this business.
Excellent customer service, super nice and knowledgable. Sometimes the selection is limited, but its the best for Frederick,MD.
I come all the way from Martinsburg wv just for excellent service they provide......
Always have everything I need
They have a good selection of hair and hair products.
The best beauty supply
Good deals on hair and hair essentials!
Everything you need for hair is sold here.
Love it. Good products...
Very nice ppl
Good prices
Ok
Worst service and nasty attitude!
Loop
Not good!