Weve rented our storage units for 6 months and have had a great experience. Tina has been so helpful along the way and has done everything to answer any questions weve had. I highly recommend this storage facility.
Helpful staff when Ive been there. Thanks for being kind, nice and polite. Not everyone has a good day but nice job handling of an upset customer and keeping your composer to handel 3 kids and hard working parent. Glad I rent here where my stuff is safe all the way around.
Great place clean as well. Tina Ortiz is who helped me and my husband. She so nice and friendly. Great experience I recommend this storage location.
Updated: In speaking with the 888 customer service number, they were extremely helpful and nice. Unfortunately my rent has gone from $65 to $110 with no actual notice. Mail is not a reliable way of notifying someone of such a huge increase. (went from $65 to $80 to now $115). The storage unit itself is very nice and clean, very secure. I still believe the employees at the actual location are rude and unprofessional, if they do not wish to help customers then they should direct us to the 888 number instead.
Ive had my stuff at a few different storage places, and even though this isnt exactly the best part of town, I always feel safe while im here, and i know my belongings are safe as well. The employees are very professional, kind and courteous. Thx again extra space storage! I would definitely recommend them. And give them 5 stars all day@!
I would like to start off by saying thank you to extra space storage and the amazing employees at your location, Tina and her assistant helped me so much from beginning too end. They helped make the process so easy, fast and efficient, great customer service and the storage was a great fit for me at a great price. I have to say I would recommend them over and over again, and if I ever needed I will definitely use this location again.
I enjoyed the good customer service. The employees were very friendly and helpful. They made everything easy.
Great place for storage, super friendly
Did it all online again everything when great! Couldnt get any easier!!!!
Great service, I was in and out and filling my storage unit an hour later. I got a very large unit and it was clean and as described. Would use again!!
I WANT TO GIVE A HUGE SHOUT OUT TO TINA FOR SABONH THE DAY. We had a huge mix up & she fixed it & so much more!!! Thank youuuuu definitely worth checking out this facility
Very nice people. The manager was especially accommodating. The property is extremely clean, well lit, and felt secure.
Extra Space Storage was easy to rent a unit, online. They sent me the papers to sign online signed them went back to them, they sent me my copy, sent me my acceas code and where to get my lock and number of the unit. The one thing i wish is that we had access to storage unit 24/7. Otherwise everything wqs great. Clean and nice unit.
I honestly loved this place...I have nothing bad to say about this place. From the beginning they were very helpful and the manager Tina is the best. Id definitely recommend this place to a friend. Im going to miss the Mgr the most when my lease is up. Thanks Tina for your help and advice.
The young woman was very nice and helpful i was delighted to be helped by her she deserves a raise
I havent had an issue with this place yet. I would recommend putting the office phone on Google maps for this location so that people dont have to deal with the aggravating machine every time they call. That being said the prices are reasonable. The staff are friendly and attentive. The storage facilities are clean and spacious. They even offer climate controlled units for people like myself that baby their electronics and dont want them sitting out in the heat. I absolutely love the courtesy calls, especially when the machine refuses to accept my card information for payment over the phone.
Just got my storage unit and it was just what i was looking for, not too pricey and the people here are nice and accommodating, i would recommend renting a storage unit from here 😊
Felt like my valuables were safe at all times
Had a great experience obtaining a storage unit. Tina was excellent very knowledgeable I was in and out in no time.
Tina was very helpful and accommodating! Super easy to lock in a unit.
I was very happy with how friendly the staff was at the location nearest to my home. Very friendly with how helpful and knowledgeable they were. If I ever need them again in the future, I will for sure use this location. Thank you.
Very crean profesional and great customer service
Great customer service from Tina loved the atmosphere she brought really made me feel comfortable
Very clean and nice. Tina is wonderful, great customer service. Very friendly. Were happy with our storage facility and services.
After a stressful day of looking for storage units, I was relieved to find this place. Tina was very friendly and helped me find a unit and also gave me a tour of where my unit was. The employees all together were awesome and had good vibes.
Tina is such a sweetheart, she goes above and beyond for anyone who rents a unit at her facility! She keeps the facility as clean as possible! She always asks how youre doing when you go into the office and helps you when she can! We absolutely love renting at Tinas facility! We couldnt ask for a better or sweeter person! Tina youre the best! Thank you for all that you do and for making our stay at your storage unit 1 in a million! You make us feel like were at home and you make us feel at ease. Were glad that the facility is gated and that the units come with insurance.Tina keep up the great work and continue to do what you do!Much appreciation from David and Miranda.
Were moving in and my niece became thirsty the maintaines personal drove her golfcart to the office and drought her a bottle of water phoenix Az. Heat.
I have loved using extra space storage because everyone is so friendly and nice.
Amazing experience from Nathalie! She made my entire new year so far! She took all time with me I needed answering all my questions & making sure I was comfortable and understood everything being i’ve never rented storage. I love her! High Recommend
Paige was very helpful. Great experience!
Absolutely love Tina at extra space storage she be on it. She is very nice,kind, and very professional I wouldn’t choose any other storage.
The young woman this morning (kim) was wonderful. your pricing is freaking nuts so no business from me.
Thanks Tina! Perfect! Always clean and pest free!!! Most times they run a special where the first month is free. Their lot is gated and code access ONLY. The locks they have cannot be cut. They offer insurance on everything which gives me peace of mind. Anytime I move or need storage I go here. Im on my third unit in two years. Tina is awesome! She runs the place on her own! She keeps it tidy and really knows her stuff. She recommended packing materials that were great in quality and cheaper than WalMart. She also recommended a unit with perfect dimensions for my items. I literally did not have to ask any questions because Tina took care of everything and explained it all. It only took about 10 mins to get my unit, locks, gate code and packing materials! Thanks again Tina!!
Tina really went the extra mile to make sure I had everything I needed for my big move. I cant wait to go back and tell her how well did!!!
Tina O. has great customer service, very bubbly personality. Highly recommend facility due to great, speedy services 👍
Nathalie was so sweet and helpful. Great prices, great service, great all together. Better than other places Ive dealt with. Definitely recommend this place for storage
Tina was great!! She explained everything I needed to know. Great service.
Awesome customer service!! The manager Tina very helpful with everything.. I appreciate everything she and Extra Space has done.. thank you
It was our first time looking for a storage room, Tina was so helpful and super sweet and funny ! Explained every details of the contract and asked several times if we had any questions. Thanks Tina !
Very clean storage place and I would definitely get a storage unit here if I needed it. A lot of friendly help around as well, can always find an extra hand if you need it.
Cant complaint about service and installations, I recommend this location 100%
I really love extra space storage they have been very good to me.
Nathalie was fantastic! What a great employee Extra Space has! Thank you, Nathalie! And I hope the world treats her as awesome as she treated me!Jeannine Stevenson
Great experience ! Stored property for 4 years and although it was all covered in years of soot, dirt etc. (Didnt think I would be storing it that long.....the price rose about 20.00 my the fourth year.Always friendly, always clean and secure, always an excellent experience with Yhe one and only Tina running the joint like it was second nature! Never a bad vibe from this dynamo!TINA is an exceptional employer with an exceptional upbeat. Never a problem Disposition. ...you can tell when so.eone li es helping people and that would describe her....Tina deserves a raise or some special recognition from CorporateShes the employee bosses dream about♡
Tina was prompt and super helpful. Found what I needed got me in and out, and even got me my 1st month free. Easiest storage experience I’ve had. Thanx Tina!!
Natalie was awesome, she explained everything clearly and simple.Im very pleased with this service.Now Im on my way because she literally took care of everything. Thank you
I love the staff as soon as you walk in you feel that good vibe it’s gonna be a great service the manager was awesome she was a big help she helped us in what we needed and more ! I highly recommend this place for your storage ! We will definitely come back if we ever need another storage !
Highly recommend this place awesome customer service from Tina! Thank you Tina! She was so kind and help us get everything taken care of on the phone and once we got to the place all we needed to take care of signature and that was quick, she was very kind and answered all questions, glad I came here and happy with the service Tina provided
They made everything super easy for me! Helped me determine the best size for my unit, were very responsive and quick, and very friendly! Will definitely use again.
The staff are very nice and courteous. They were very informational.
The ladies at extra space storage are always profesional. They are about there business which is to keep us feeling safe. Thank u .
Great experience...
Ms. Tina so awesome. The experience right there is so nice and so cool. If you ever want a nice storage place with nice people extra storage is the place.
Really enjoyed the experience with Tina. She is definitely a great asset for this company, knowledgeable, and personable. I like the layout and the space! Easy to get in and out of.
Meh. Not really feeling all that articulate rn. Mebay on the next or sumn....
Tina was very helpful and friendly and I appreciate her. Very much.
The manager and her crew are very professional and honest with her
This is the second time ive got a storage with these guys Tina rocks every1s socks
Great company have patience and understanding with costumes and deposit back
The manager of the storage unit, Paige was very helpful courteous and informative and helping me choose a storage unit to store my property. Highly recommend 5 Stars!!!! Thank you Paige @ Extra Space Storage.
The lady who checked us in was FUN, FUNNY AND A JOY TO BE AROUND! Also, We had fun in the cart with her 😂😂Great Customer Service Skills
Very helpful. Had a few problems (needing to upgraded, lost my keys) they helped me with no hesitation. Very patient as well.
I love this place. Only one that I EVER rent from in the valley!!No Haggle, No Bs.! Been a long time customer! If there’s ever a problem my homegirl TINA definitely works it out Okaaayyyy!!!! I love that lil lady!!! They get plenty praise and respect from me because of HER y’all!!🎯💯💯✊🏾Check em out if you have storage needs. Very good rates and the woman is ALWAYS CLEANING SOMETHING!!😂😂💃🏾
Tina was very nice and easy to work with. Ant the pricing was fair
Great customer service! Paige was very helpful and got me into a unit within no time.
So clean and staff so 🙂
Easy rent setup good price very good facilities security
I just today got myself a storage unit at extra space storage, so for now I dont know much of whats happening at this point of time but I can say that the people that I have met have been great and are on the ball, Ill check it out and see what happens, enjoy and have a beautiful day.
I have been a customer there for a long time..I met a young lady by the name Tina and I must say she is an Awesome employee always very joyful and very respectful as well as great customer service skills..She brings light even after a long stressful day..She is a Beautiful young lady with an outgoing personality and I just wanted to say Ty it means alot wish everyone was like her..Keep up the Good Work Miss. Tina Your greatly appreciated...Takes care of business as well Ty again...
Clean, quite, easy to use and super super easy to setup!
Tina was great w/assisting us in getting the best deal on a storage unit!
Natalie is great. Got me and my family the right size storage that we needed
We just got our first storage very excited thank u for helping us maggie
Tina has great a fast customer service
Wow.... What spectacular employees you have starting Robert S. (Dont know last name) he gave AWESOME customer service which made my decision on the first of companies I extended to call. Secondly, Tina Ortiz in Glendale, AZ affirmed my decision with her bright personality and professionalism... I love your customer service its quality....
I was looking for a unit to store supplies for my business and need some specific amenities. The store manager Tina was very helpful and accommodating to my needs. She found exactly what I needed and Was very patient and knowledgeable.
They keep raising there rental unit costs Im thinking about taking everything out and going to uhaul
Tina was so helpful today! She walked me through the whole process and I left knowing my items are going to be in good hands.
Nathalie thank you so much you are amazing keep up the great work!
The manager, Tina Ortiz, was such a pleasant surprise after a grueling day in the heat. Her friendly smile and polite conversation reminded me that there are still good people and good deeds despite the social distancing and well placed fears about contamination.She made sure we had access to a clean sink, soap, and sanitizer and even stopped by our unit, in 115° heat, to ask if we needed help with anything. Most people would not have left the comfort of indoor A/C to offer unsolicited help.A kind smile and a warm welcome can go a long way.Thank you Tina!!!I had my unit for 3 years, and it feels good knowing such caring people were watching over my familys prized possessions... #greatjob!
Exceptional customer! Staff was friendly and informative. I feel comfortable and confident with my choice of using their storage services! Im not one to leave a review, but great customer service is hard to come by. Highly recommended!
Tina was super friendly and helpful!
Tina Ortiz was great help and always took care of us while we rented a storage.
Great place to rent a storage unit, hands down. Paige was the lady who helped me and she provided me with amazing customer service.
I am a recently divorcé and I am a small girl! Tina saw me struggling came to my rescue and helped me out! I have been storing here for 2 yrs, never any issues and Tina has always helped me out if I had any questions. Thank you so much for your help, I couldn’t have done it alone! Much love Tina!
Very good customer service they had everything set up for me. Made my life easierer
Tina was very helpful in assisting with getting my first storage
FANTASTIC SERVICE FROM TINA!!! Blown away by the quick and seamless rental AND you can feel the smile from the face mask!
This was by far my best experience when working with a storage unit. Brittney was professional n friendly. She answered all my questions n found me the storage size I wanted n needed. Great on line prices that was indeed the perfect size for me. I couldn’t have asked for more. Thank you to both Brittney n Tina!
Never needed to rent out a storage unit before. Tina made it super easy for me and was very insightful and also helpful. She deserves a raise for having such great customer service!!
Tina helped my sister and I and she was AMAZING! So helpful and so out going. She made moving 10x easier. Highly recommend, will definitely be coming back
Amazing! they’re so kind and always know how to help. thank you!
Extra space storage is a super awesome storage place. When I walk thru the the door I was immediately greeted. Sean Whitley has phenomenal customer service he made sure we knew what we were buying and what was a better deal for us thank you extra space storage!!!And thank you Sean
Tina was extremely welcoming and friendly. Very supportive staff and accommodating! The facility is very clean and organized. Would highly recommend!
Tina was awesome!! Made the process of setting up my storage super fast and simple!
Front office lady was cool
Wonderful customer care. They make sure that you are not spending extra money you dont have. Any questions you have is answered in great detail. My move into the storage was made much easier because they offer unloading carts. The best experience I have ever had with any storage facility. The most knowledgeable and pleasant agents. I would recommend this place over and over again.
Best price in town and she was soooo friendly. I got my storage unit within 5 minutes will rent again if needed.
Tina Ortiz was awesome!! She is very knowledgeable, friendly, talkative, and straight forward I would definitely recommend Extra Space Storage!!!!