Wendy was super nice! Knew who I was as a customer as soon as I walked in. Ran me through what I needed to know and helped me cancel a reservation I didnβt realize I accidentally made. Great and fast customer service. Was in and out of the storage unit in about 30 minutes π
Manuel was great was driving around looking for best prices and space. As soon as I drive up was granted and treated with so much respect. Manuel answered all my questions and didnt make me feel pressured or forced to get my storage. He is just an amazing humble human that knows what he is doing.
Great service unit is nice & clean & Manuel the staff was very nice & helpful will definitely recommend this location
I enjoyed all enteractions with the staff. They were very nice and helpful
It was fairly easy. We went in the office. asked for a unit and paid for it without any problems. We went to the unit and deposited our belongings before we left.
The staff they were always friendly and helpful if I needed something! I would go back if I needed a storage again!
I first showed up during a lunch break/bank run. (which was not up for another 45 minutes) The friendly woman came out to check and see what I was there for. See was so informative and kind. She took the time to show me around. I appreciate that she took time from what she was doing to help me.I have not had to rent a storage spot in a few years. This is a very nice facility. However, the prices seemed a bit high to me. But because of her kindness and the convenience of the location I did go ahead and rent a storage spot.
Wendy was awesome and very helpful. Cant wait to continue services with her.
The Gentlemen Manuel who as at the site understood my concerns and what it was I was looking forward in a Storage unit. give me good pricing and was very detailed with the protocols and procedures of storage.
Had to get storage unit for initially 6 months, but it turned into more than 5 years because my mom needed full time care in NYS. The female manager that was there in 2016 was not professional, but rude, and could care less about my circumstances. Small favors go a long way, especially when you want to have a community that supports one another. No 5 minute favors at this place.Every year they raise my rent $10-$15 citing its because they give excellence service, in addition they took it upon themselves to increase my insurance policy without my consent, and didnt offer for me to keep my current rate.Youd think theyd have some kind of military discount or veterans discount..nope...Recently, I contacted the managers office through email asking for a military discount...radio silence...I would recommend finding a different place to rent, that has 24 hour service and nice people working there.**Update**I spoke with another manager today who addressed my concerns and she was pleasant to speak with. So I am changing my review of the customer service since its under new management. Changing rating from one to three stars.
I have been with this storage company for atleast 5 years probably longer. In that time it has only not been open twice for different reasons. They were informative both times by sending emails and letters. I do not have to worry about my stuff being here.
We Do Packing Az Llc would like to thank StorQuest Self Storage Manager Manual for his excellent customer service assistance with a 10 x 10 storage unit. Thanks Manual!
I think we worked with Manuel. He was great. Our moversβ truck broke down and he helped us find a different unit and brought us all Gatorade and then redid the paperwork. Also giving us rides to and from. 10 out of 10 service
Great place to store your things. I feel secure that myself and my things are well protected.
Manuel, the manager was extremely knowledgeable and helped find the perfect unit to meet our needs
Wendy was very friendly and helpful although we got their close to closing time she stayed late to help us and made sure we were taken care of. I appreciate her patience and excellent customer service skills.
People were nice and friendly storage are always clean
Wendy is a great representative for StorQuest. She is professional, courteous, efficient, and personable.
So far so good...wendy was very helpful
Best storage in town clean secure and very nice staff
This place is awesome! They go above and beyond to do anything they can to help you. I promise you, you will not walk out of there dissatisfied! I have been with them over a year and will stay with them.
Customer service was great! Facilities were clean, easy to enter and exit. No complaints would definitely use them again.
I had a good experience renting a storage. Very nice people in the office and very helpful.
Good place to store stuff, I give it 5 stars and 2 thumbs up.
Customer service was awesome, very fast and efficient process. Easy to get it taken care of and organized.
We have used StorQuest for a year and a half. There have never been and issues. Very friendly service. I would highly recommend using this service.
They make things simple. They are nice and very secure there will use them again
Thank you for assisting me in a hard time all the staff were kind and friendly I highly recommend this place my valuables were keep safe not a lot of riff raff clean environment
Doing improvement on my house needed another storage unit. It was close and they were very nice. Got my unit quick no issues. Lots of cameras. So I feel my stuff is safe.
This experience and site navigation were flawless...It was so free of difficulty I was originally convinced that the process failed, but email confirmation dispelled that thought.
My mom passed away at age 93 living in an assisted living community during the Covid lockdown. I was unable to move her possessions at the time of her death and got a call almost 6 months later that the management there needed her room emptied as soon as possible. I was out of state at the time so had to start my search for a storage place while on the road. I connected up with StorQuest on 67th Ave and Olive in Peoria, AZ. Wendy B guided me through the process of determining how best to determine what my storage needs would be and helped me get a space reserved. On the day slated for moving moms property to storage changes had to be made. Wendy accommodated those changes and ensured that all necessary adjustments were made. She took a lot of stress out of a situation that needless to say was during a difficult time for me.
I found out that everybody was very nice and helpful.
Ive had several units with SQ over the last 10+ years and have not had any issues.
Reps are very helpful and accommodating.
I havenβt rented a unit yet but Iβll give them 5 stars for their phone customer service alone! The girl I spoke to was awesome and she answered all of my questions. Plus they offer a 7 day no credit card obligation reservation
Staff was very helpful and caring! During my move I had forgotten water and before I knew it I was being offered free bottles of water from the office.Thank you for making my first storage facility experience a positive one!
I set up a reservation via phone. I called back to make changes. The person I talked to was very accommodating. When we got to the storage facility Toni, the property manager was great. No long waits. I would recommend this place to anyone.
Calm quiet spot with very friendly and patient staff. Customer service was outstanding. Thank you ladies for everything.
Storing my 19 ft. cargo trailer was a snap! It was nice to get the first month discount and I very much appreciated the professionalism and kindness from Vanessa in the office. They have a very secure / safe facility with simple gate access (via supplied code) and it was very simple to sign up and terminate storage services in office with Vanessa. The on-line portal for payments and documentation was very convenient. I would recommend StorQuest to anyone desiring a positive storage facility experience. Thanks Vanessa! Your friend Jeff.
Wendy was very helpfull and storage facility is real clean easy access to your storage very good place.
Great place to store just about anything you need. No hassle and easy to start, pay and access. 7 days a week access and drive up key pad! Wonderful place and has the capabilities of a modern/technological process to get you your unit and to pay for it. Dont pass this place up especially since it will be hard to beat the prices!
Had an awesome experience leasing my storage unit. I had some trouble finishing my online registration and a veey nice young lady was able to pull my info. I was done in literally like 5 minutes and moving my stuff in. Awesome service!
StorQuest was easy to access and had grate Customer service.
Prices are Very Reasonable that We now have 3 units here. Management is very professional and ON POINT! Great place to rentβ₯οΈ
Going on a year now. I checked other places and for the same 10x10 unit this was by far the most affordable. Friendly staff, secure location, hassle free. What more can you ask for?
Went very smooth quick in and out.. the girl was very helpfull and explained things clearly. Would advise others to come here
Manager and employees have gone so far above n beyond what they have to do/ what they are willing to do in order to get my belongings in a safe secure place. They have been a God send for me. Especially since I lost my husband and home. Theyre acting like my guardian angel if they hadnt been so compassionate/ kind hearted people..
Nice clean little expensive. Nice manager
Staff was very competent and friendly. They knew what was needed and had the forms ready as soon as possible. They asked questions to get the info needed and even gave us a discount for being a returning customer. The facility is clean and well kept. The units are bug free which is a real plus. I highly recommend SrorQuest.
I called to look into what size I was going to need for my moms furniture and boxes. Toni, the manager went above and beyond to help me. She wanted to take me to see the spot and when I didnt have time offered to send me pictures. She was awesome. Thanks Toni!
Really nice staff. They were efficient and helpful. The storage facility itself were worn down. Not air conditioned at all.
I had a stoage unit here some time back and now find i need the services again and came back. Toni made a great presentation and was very helpful. Very good at her job, shes got it in all in one sock.
Cheap and good. no problems. they will allow early or late entry outside of their 7 to 7 usual hours. The only way they could be better is to CHANGE REGULAR ENTRY TIMES from 7AM to 7PM to 5 AM to 9 PM. This would make more sense, and you wouldnt have to call them to arrange late or early entry.
Great staff and deals!! I have rented twice from here!! Thank you and much appreciated!!
Reserved a space on line, got a good rate, was easy to gain access and set up the unit. Everything I needed was done, and staff were patient with me as I did not have all my paperwork necessary to verify everything necessary to acquire a unit. Even with the issues I presented, I was in the unit in 30 minutes! All good.
My experience with StorQuest Self Storage has been a very good one if feel that any one to leave their valuables or cars of any type is an awesome place to leave it. They have cameras on site and also a tenant that lives on sight. And they are also willing to work with you if you need to down size to a smaller unit. StorQuest is the place to go to if storing your stuff for a short or a long period of time. And affordable rates and different sizes for storage as well.
They offer a low rate to get you in and then every 2-3 months they increase the rate. Now they charge a 35.00 fee to let you out of the gate even if it 1 minute past 7 pm. If youre going to rent for a VERY short term then you may have a better experience but if youre going to store anything longer than 6 months I would look elsewhere. The only reason I am still there is that I am simply waiting to have a permanent location so I dont have to move more than once.
My experience was great. The operators on the phone are very nice & helpful. When i went into the office Macey was extremely sweet & helpful too. Very pleasant people & the prices were better than anywhere else I had checked out. The location was ideal & convenient for me as well. I would definitely recommend StorQuest w/out a doubt. Thumbs up to them. Thank all of you for a very pleasant experience,it made everything so much easier for me & took alot of stress off of me w/ no hassles. Take care & God Bless you allπ
The facility is very kept up the people there are very kind and they work with you my experience there is the best
From the second I walked in the door. The young lady was very pleasant, very helpful. Described everything in detail. Rates, monthly cost, hours of operation, choices on how to pay. The service here as amazing. Ive check several places, none were as courtesy as here. Yes, I rented a space and would recommend them to everyone.
Friendly.... beautiful lockers....clean lot...easy to move around
Good customer service. decent units. but almost impossible to slide the latch over on my unit to open it. I have left a couple times because I got so mad trying to unsuccessfully open it.wish I looked at that before I bought it.
Great service just wish it was open later
Awesome customer service! Always willing to go above and beyond. Appreciate the support from everyone at StorQuest... Definitely will be using you guys again.
Have my things in storage great place to store your things.
Quick and easy to set up! Reasonable prices and more than enough space!
The workers are very nice and helpful.
Awesome, professional assistant.
Tony was awesome, storage unit is awesome and operating hours are awesome. I only wish the pin pads were switched to the opposite sides but thats just a me issue.
Friendly service quick response on phone.
No hassle getting a unit and it was mor then affordable specially that the office staff are eager to get you the best deal possible.. definitely would recommend!! thanks Ladys!!
Great experience with this location. Quick process and started moving stuff in right away. Service was awesome as well. Thank you!
The management is very nice, they keep a clean and organized business. No problems ever. I have been there off & on before it was Storquest even & it only improves with time. SINCE Vanessa became manager, the professionalism is on target. I like the way she doesnt let grass grow under her feet. Got a problem, shes there to handle it & it gets accomplished. Keep up the good work. & Thx for every thing.
Macy and Toni displayed outstanding customer service and were very professional. Keep up the great work guys.
Excellent service thank you Toni and the other girl I didnt get her name
Good place to get a storage that you might need. Just a little bit priced.
If have used self storage facilities in the past in several other locatons, none compare to the professional customer service I experienced here at stor quest. I was very pleased and look forward to utilizing there services again should it deem necessary. There manager here Vanessa was great, very pleasant to speak with.
Great staff, clean place very secure.
This location is always clean and well maintained and the excellent management goes above and beyond in offering great and sincere customer service!
The staff was always super friendly and helpful!
Friendly staff, easy and customer friendly
Young lady in office was very pleasant and personable.
Great Customer Service! Cheapest prices! and no surprises or Sales Pitches like that other ICKY company!
No hidden fees, good price, normal hours, helpful staff. Only issue is the entrance and exit a bit tough for trucks with the hill to main road.
I always use storquest when I need a storage facility. They will keep everything safe. I have never had a problem.
I love the fact I can communicate by e-mail since I relocated for a short time across the country and I always get a response the same day. Your doing a great job.
Great prices, very clean facility, good location. I would recommend to this place to family and friends.
Place is really good price wise. However staff can be hit or miss on professionalism.
Excellent service
I had a hassle free experience.
I really like this place, and the people in the office are the Best they always have a smile on their face and ready to help you with what ever you needπ
This is my third return back! First time having the pleasure of meeting Toni, she was very helpful with all my questions and readily available to show me different units, it sure makes a difference in the world being friendly and helpful, I had considered 2 separate companies due to them having air cooled units, but, the inconvenience they made me feel I was and lack of answers more like all the way around not content with their job LOL brought me back to what Ive used before and heck with air cooled (certain they just hot air anyway! We r n the desert!!) Toni was sweeping the parking lot when I arrived and she greeted me with smiles and warm welcome, my entire experience this time around needing a storage will definitely bring me any and all future trips back! Already referring ur company as well. Thanks again for the pleasant visit especially during this weather and needing to be out moving things in it :-p
Awesome place, the beautiful ladies in the office are amazing and very much helpful and patient.Thank you, Toni and Vanessa
The lady that helped me out was beyond patient and took the extra time to make calls to straighten out my bill.
Everything was great
Overall great experience.
The two receptionist are very friendly very polite they actually pay attention to our needs we actually found a cheaper place but because of the cleaning us and being very attentive we chose them I definitely give them 5 stars
Well maintained but over priced. No loyalty to existing customers. Prices continue to rise .
Super Impressed with their service. Flwe in from Orlando and had storage reserved with Public Storage. Told them I was flying in and had have a storage ready and when I arrived they told me they renting it out after I had it reserved so in a panic I called storquest and they what I needed. They reserved it and it and had it ready for me I got there. In and out within 20 minutes. Awesome young lady behind the counter, sorry I forgot your name. Awesome AWESOME AWESOME and thank you storquest.P.S. Do not go to publix storage, go to Storquest!
The StoreQuest have been exceptionally helpful accommodating and professional in allowing my belongings to be stored at their facility while I am in a medical facility. I would highly recommend them to anyone needing either short or long term storage needs.