Cheyanne was awesome!! She helped me out from the moment I walked in the door and made me feel very comfortable. Helped me with the app as well! Will be a customer for a long time!
Ms. Shelby was very kind and helped me lease a unit. Whole process was very smooth. Had a great experience all thanks to the beautiful Ms. Shelby.
Cheyanne was a great help awesome customer service she went over all the details and explained everything step by step more agents like her! Wonderful clean and convenient facility
Channe.was so amazing kind 💖❤with her lovely service and so helpful went to the end to help us .I wouldnt go anywhere else but with her at public storage thanks channe.for being so sweet good customer service to all of us .Im letting friends and family if you need a storage come to public storage on grand ave.thanks again
Cheyanne has very good customer service And is very open about things.
Lydia was a great help I was in and out in less then 10 min she showed me my unit helped me with my paper work and how to pay early VERY GREAT EMPLOYEE ❤❤❤ THANK YOU Lydia
Cheyenne was very helpful and very patient with me. She answered all my concerns
I was very pleased with the service i received from cheyanne. She was kind pleseant and made everything so easy! I would recommend my family and friends here!! Thank you Cheyanne
Been going to property last 3 dats, and no one is in office. There is a sign that says location temporarily closed . Absolutely no way to get in contact with the manager or anyone else. I will never do business with this company again
Cheyenne is super easy, understanding to work with. Great service always. Thank you 8 out of 10
Cheyenne and Lori were informative and quick. Cheyenne helped set up the app on my phone and it was quick . I liked it. Very good experience.
Cheyanne and Lyda were very courteous, explained everything, very extremely clean facility, very helpful. Would highly recommend this facility!
Cheyanne was quick, friendly and made it easy to do business. Thank you!** Update- Business request customers fill out survey upon first interaction. However, after being in this unit a few months I would have NEVER done business here.- Business doesn’t inform customers that the price of unit increases every 6 months to a year.- Difficult to contract property manager.- Unit leaks when it rains.- People live in storage units.
Cheyanne was so much help making everything so easy .
Cheyanne was great and very helpful. She literally saved me so much time. Would definitely recommend public storage to anyone!
Cheyanne was amazing at public storage. She throughly explained everything and answered my questions. She wasn’t pushy at all like most sales people. Public Storage is the best place to rent for your storage needs.
Helped a business partner move some items into this facility, this past week. The manager on duty was very helpful with the questions that came up. He was even able to buy a lock in the office. Shyann was very helpful and even offered to blow the unit out before we moved the items into it. Will keep this place in mind for any of my own future needs.
Cheyanne was amazing! Literally one of the best customer service representatives I have ever come in contact with! Give that woman a raise!
Hey Public Storage My experience here was excellent thanks to Ms. Cheyanne She really went above an beyond all My needs so much so that I had to go this far to express My appreciation, I will refer all My friends an family to this Public Storage.
Cheyanne was awesome. She answered all my questions. She is a wonderful asset to your company. I wish many more companies had dedicated employees like her.
Had a great service very friendly and easy to set up getting a storage unitThank you cheyenne
Cheyanne, is simply marvelous! Thank you again for assisting us. I’m very appreciative of your extended effort to handle the matter of moving out. 🤝
Cheyenne is such a sweet ❤️ I had car problems and was l was late for my appointment she was very understanding thank you for all your help
Cheyenne did a great job. Thank you for awesome service.
Super easy process, Cheyanne is so awesome, she did everything she could to make it quick and easy for me as I had movers on the clock and was more than frazzled when I pulled up. Great pricing, and superb service, I will definitely refer my friends here! THANKS Cheyanne!!
Cheyonne is so nice she has great customer service
Great customer service from Shelby. Very helpful and knowledgeable!
Cheyanne was very professional and courteous.I appreciated her help
All I can say is what a diffrance public storage took over for us storage and the customer service went from way below 1 star now they have awesome employees at this location.. Jacob went beyond what was expected and kept me informed as they cleaned up other company mess. Great to see a smile and excellent customer service. Distrect manager was friendly and place is running great.
Cheyenne was very respectful and supportive. She addressed every need of mine. I was very satisfied. This was a great experience being it my first time.
Cost too much door doesnt go up easy
Cheyenne was da bomb! Thank you so very much for exceptional service! You rock!!!
Cheyenne was awesome with her services.
Where do I start...I walked in and was immediately greeted by Mayra. She was clear and concise with what I was getting. Her energy was so amazing I didn’t want to leave. I highly recommend this place for the excellent customer service. 5 stars!
Great and smooth experience. Shout out to Cheyenne who helped me check in, keep up the hard work yall!
Cheyanne and Adrian were polite and quick with the process!
Great service ! Cheyanne was very kind and helpful
Property Manager Mayra, I believe her name was, was very nice and respectful. She gave me great customer service and was very patient in answering all of my questions. Who ever her boss is should definitely,definitely bump her up in pay. I’m a tough cookie to deal with and she completely changed my mood from grumpy to cheerful in less than 5 min. That’s why I’m taking the time to write this.
Cheyenne was such a good help. Loved her service would recommend her to anyone!!
Cheyanne gave great service. We need more polite and professional people in this world. Thanks for your service
I was looking for a safe but inexpensive storage since lot of the stuff I have have no a lot of value but I need to keep for a while, I found this place and the whole transaction was a nice breeze (rare in the Phoenix weather)Not only inexpensive but safe, the manager was very nice and I was in and out in no time.I hope not to use this for a long time but I would definitely enjoy the time I need it.Thanks Public Storage
Cheyanne..great service..! She is awesome
Mckenze was awasome!
Adrian and Cheyenne were super nice and helpful!!
I had the best experience at this storage center. Mayra is professional and helpful, she me and family feel welcomed. The facility and storage units are clean, overall I am highly satisfied with the customer service as well as my storage unit. Would definitely recommend!
Cheyenne and Adrian had good service.
Cheyannes service was excelent thank you
I called public storage because my friend has a unit at that location. So I called to see the prices and all and Jacob was really friendly and was able to answer all my questions that I had ask. I’m looking forward to working with public storage.
Fast service! Thank you.
I had a great experience with the storage, very good communication, and I’m very satisfied with the customer service I was given! Thank you to Cheyanne and staff!
I called the storage place and a gentleman named Jacob was able to help with some questions I had about renting a storage great customer service
Cheyenne was awesome and answered all my concerns and was totally informative and was a great joy To work with a true asset to this company
You guys know that you have an amazing worker named Jacob who was able to assist me and guide me in the process of getting an storage unit.Thank you Jacob!!
Cheyanne was so nice and professional very good service this lady deserves a raise good job and thank you!
Cheyanne was awesome and really friendly. If you need a storage, this is the best.
Mayra c was very helpful and quick to assist me with my storage needs. The storage place down the road didnt even let me spend my money there. Kudos to you mayra c.
Cheyenne was very helpful and professional
Cheyenne was an amazing help and got me moved in pretty fast and was super helpful
Ive been with this storage company for quite some time now. And I was having a few issues w/my acct., But I had the pleasure of meeting with and talking to Mayra j... she and I sat down and brainstormed on how to get things together. She was very proficient and sharp on how to get this resolved. Thank you m God bless you 🙏🙏
Just purchased a storage at US storage and Mayra was really sweet and professional. Made sure I liked the unit that was being rented and walk me through the entire process. Place is super clean and I’m excited to have a storage so close
Cheyenne has been very helpful, I got a pretty big unit for a very affordable price! I have been very satisfied
Mayra was very nice and helpful. Love this storage facility, the best one yet, glad I found it. Best prices and deals and very clean...
Cheyanne was helpful and explained everything and answered all our questions and made our visit nice and easy.
Excellent customer service! Luis is a great guy, friendly and honest about costs up front. Nice secure units. Great rates! Great hours of access too!
Cheyanne is awesome! Thank you!
Best place to get your storage unit in PHX! Pricing fit my budget & the managers on site are AWESOME! Mayra is amazing... she will take great care of you!
I had to get a storage unit last minute and I found US Storage. Luis was very helpful. He explained everything so clearly I literally had no questions. Luis was very polite and very knowledgeable! Glad I found this place, good customer service will always bring me back!
Mayra was the best. Considering everyone has a hard time dealing with a very very Last Minute Customer ; She took care of me & made sure I was able to walk away with a unit & all the info I needed. Very much appreciated Mayra & again my apologies for making you have to leave work almost 30 mins after 6!!
Great customer service from Mayra, called her a day before I got into town and she handled everything I needed. Walked in and the processed went smooth and fast!Thanks again for all your help Mayra!
Great place and good people. Myra has been exceptional! We never have any concerns about our property. They go above and beyond with customer service. My Mother and I love to do business with them.
I went here because they had the best price on the internet for a 12 x 15 unit. It was super easy to reserve online. All went smoothly except there was a hiccup when I got to the unit it was the wrong size. The worker there that day had not covered before and Public Storage had just taken over this location the week prior so they were still auditing the listed units. The worker was able to put me into a 10 x 18 unit since I needed one that night and it was closing time, but couldnt guarantee me the same price but for me to come back the next day and speak to the manager. We moved in items that night. The next day, I went back and worked with the manager Cheyenne who was super friendly and helpful. She took the time to call the right people and submit the right paperwork to make things right. Not only did she secure me the original sale price I was to have received on the 12 x 15 unit but she also got me a $20 credit for the hiccup, the heat and the hassle. I truly appreciate Cheyenne for taking the time to make things right!!!
Renting a storage here was a great experience! Mayra is the one who helped me and was the sweetest! I would recommend this place to anyone! Thank you for your service.Vanessa M.
Mayra, the property manager is so amazing!!! We Appreciate her so much for all the help. Plus, the facility is clean. We would definitely recommend this place for sure 😁
If you go to this facility ask for Mayra, she’s very kind and has excellent customer service! She’s the best.. I highly recommend her!!
Good place for storage
My experience was awesome the customer service was very great, the property manager Cheyanne was very helpful she even helped me save a lil cash. I recommend everyone do business with Public Storage on 46th Ave and Grand
I came into Public Storage to make a payment for a different location. Jacob was able to help me process that payment and made sure everything was good before I left.
Went to a few storage places, and I just had to rent here. Its clean, the storages are kept up. They have cameras for safety and the hours are really good compared to every other place Ive been to, and the prices are really good as well. I also got discounted 😊 really Grateful to meet Louise whom was very kind and helpful, He allowed me to view the storage and Swept it for me before my move in. He offered me water and just went above and beyond with service. I highly recommend this place 💯
Cheyanne was great help and very friendly and answered all my questions
Very friendly,and helpfull Mayra stayed way past 6 to help me out I appreciate it very much she deserves a raise . Great personality too, very cheerful.
Cheyanne is an amazing Worker and helped so much!
Katrina makes her job look Easy! Her customer service attitude and skills are beyond expectation. Made the tour fun and the transaction fast and easy. She gave us a great deal, Ill recommend this place without a doubt as long as she is there. Bottom line, Katrina is the best!
Shian was of great help and super friendly
Cheyenne was awsome
Our experience here was very pleasant. Mayra assisted us and she was very friendly and knowledgeable. Highly recommend this place for your storage needs.
Ive always had good service with everyone Ive encountered. Everyone is always friendly and helpful. Ive used a variety of storage companies over the years and I dont recall there ever being a company where everyone you come in contact with is so friendly and pleasant and always willing to take the extra step to make sure your happy. This company definitely picks the fight people all the time. Thank you for the great customer I receive from you all the time. Its nice to know that there are still businesses out there that focus on customer service first then the money.
My family and I were moving across state and needed a quick storage while transitioning, and Katrina helped us out so easily. Not only was she kind to us but was more than helpful to my family on what we needed. This place is clean and secure and we will definitely use this facility again, especially with a manager like Katrina there.
Customer service here is A.1.Best service and treatment that I couldve ever encountered
Really great place. I had my things in here for about a year and had no problems with anything getting in and talking to the receptionist was a great experience everytime. Even when my contract finished and I got moved out the 1st of the next month they really helped work with me on closing off.
Bargain storage is an amazing place! Great people! Great prices! Everyone here is super friendly and the prices cant be beat. Jen really helped me out and was a very good communicator. If you go to this storage facility make sure to talk to Jen because she is amazing!
Cheyenne was great!
Katrina the manager is very professional and polite. The property is well maintained. I would definitely recommend US Storage to anyone looking for a great rental price in a friendly safe atmosphere.
Renting a small space from them for my child who lives in Illinois but attends college at in AZ. Mindy who works here was very helpful and easy to work with!!! She was very nice and caring. Great customer service. The business is clean and well kept. Its not as close to the college as other places but well worth the short drive!
Mayra is truly customer service and an asset to your company. I had questions and she reviewed my complete rental history. Also provided me with a discount.She is patient, polite, friendly, and very knowledgeable.
The lady was very helpful she called me back gave me an awesome price and she was fast working didnt have to stay long
Best storage experience ever. Mindy is extremely knowledgeable, helpful and professional. Entire facility is always clean. Gated, lighting, security cameras and on-site manager (Mindy) make this facility extremely safe, secure and welcoming. I would rate this a 10+++. I would highly recommend to anyone.
Cheyanne fantastic service!! Great lady!!
I love this place Mayra is so friendly and helpful. If you want a inexpensive and safe storage unit this is the place to go
Cheyanne was extremely helpful! I would totally recommend, 10 out of 10!
Great job cheyanne you rock!!