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CPR Cell Phone Repair Greensboro
2403 Battleground Ave Ste 4, Greensboro, NC 27408, United States
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CPR Cell Phone Repair Greensboro
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Do
Review №1

They replaced a battery in an older Pixel phone for me and I was prepared to have to replace the screen. They were able to get it apart and the battery replaced without it being damaged. They did a great job.

Ka
Review №2

Went to go in to get my phone screen repaired then they told me they accidentally broke my proximity sensor. They then told me to come back to get it fixed by them. They then proceeded to not be able to fix it and I don’t have a car. I am a college student which I shared so it is very hard for me to go back and forth to the place. Because they couldn’t fix it I had to come back the next day for them to tell me again that they still were not able to fix it. Very unprofessional of them to one break it and then keep asking me to come back over and over again to see no results.

Sa
Review №3

I needed the glass repaired on my Google pixel phone. After calling several places CPR had the best price and they were open at times convenient for me. Aaron was very helpful and they followed up without being pushy. I will certainly use them again if the need ever arises!

Ma
Review №4

I decided to give this company 2 stars because they have good customer service however my experience with CPR hasnt been the best. I have a iPhone 11 pro max that had a minor screen crack in it so I decided to give CPR a shot and replacing my screen. The turn around time on the replacement was fast (1hr) however went I got to my house, the screen began to glitch/freeze. The first screen replacement was on a Monday then I called and they said that 1 out of every 100 screens they get is normally defective so that couldve been my issue. I took my phone back to them on Tuesday for my 2nd screen replacement and nevertheless it started glitching/freezing as well. Pls keep in mind that I never had this issue with screen glitching or freezing until the new screens were installed.The rep at CPR charged me a one time price of $330 for the screen replacement which comes with a lifetime warranty (which is cool) however my iPhone started to show a message Unable to verify this iPhone has a genuine Apple display. I dont know if they are replacing screens with aftermarket screens or what but an Apple Technician charges $330 for the exact same screen replacement which doesnt make sense to me if CPR is going to charge the same price for aftermarket products.Lastly, I called apple to see if I could get my iPhone screen replaced. Apple provided me with a appointment for 11:20 which I missed because CPR said they will honor a full refund ONLY if they remove their aftermarket screen and put my original screen back on first.I see other good reviews and wont say that they are a terrible company however I will NEVER take a cell phone back to them for a replacement.

Pa
Review №5

Great service. Got an iPad screen replaced. Staff were quick with the repair and it looks like new! Also all people I encountered were friendly & professional. Good value for the work being done. Thank you! They also look like they have a nice selection of cellphone/tablet cases and accessories.

Ka
Review №6

I have went to this company multiple times. Although I get warranties, sometimes you need to look better at business ethics. In the past my phones were fixed with no issues. The last TWO times 3 separate devices are not working in less than a week of coming back from them. I had an hp touchscreen laptop with a cracked screen. It was working flawlessly before the screen was cracked. Why was it extra slow and glitching when it returned? I would not recommend this place. Something is off. I dont know what it is but dont waste your money!

RO
Review №7

Cool nook by downtown Greensboro, John did an excellent job fixing up my bass. Support your local business..

Ka
Review №8

I would recommend this company to anyone looking for a screen repair for their phone.They repaired my IPhone 8 and did a fantastic job and we’re efficient and professional.Very quick service. 5 Stars!

Ma
Review №9

The only thing that is topping this from being a one star review is the personal service of our person. I usually would not use a cell phone repair place but due to work schedule and not being able to get the screen to fix myself, I had to come here. The service was fast enough, within what you would expect. I got my phone back and before I could even get home, I notice my screen felt different... it started to come apart and one I got home I opened it up....the adhesive required to keep the phone together was never put in place and my screen began to come out. Won’t use them again.

Ro
Review №10

Im from out of country, these guys were so helpful and efficient! Cleaned my phone port and were so professional!

Mi
Review №11

The smile when my daughter saw her cracked phone now fixed!!! Thank you!!!

Er
Review №12

Definitely worth going here for my screen repair! After UBreakIFix said they couldnt fix it, CPR said they could order the part and fix my cracked cell phone screen in an hour and a half! They were incredibly helpful, honest, direct, and professional. Very happy with their service!

ha
Review №13

Very helpful, fixed it for cheap

Mi
Review №14

Fast, friendly service for a reasonable price.

Ph
Review №15

Second time with them on this tablet. Both times have been spot on and very reasonable

Lu
Review №16

Very nice to deal with.

La
Review №17

The technicians did a great job, fixed my phone as quickly as possible, and for an affordable price. They also applied my diagnostic fee to the work they did on my screen. I had to have my screen and battery replaced on my Samsung Galaxy S9. I would definitely go back to CPR for any cell repair needs! Thanks guys!

Tr
Review №18

CPR repaired my phone, right in front of me (as it was a simple fix for them). They were very honest, knowledgeable, and I will definitely recommend/use them for all future phone repairs!

Ja
Review №19

Had a new iPad screen installed and the amount of finger prints left underneath the new screen was atrocious!! Should have paid the extra $100 and went to the Apple store.

St
Review №20

My wifes 8 year old laptop crashed and would not boot up. I took the computer/hard disk to another computer/data recovery company in town before CPR and the first company told me that the hard disc was still in working condition but it would cost $450 to recover the 6GB of data we wanted saved. I then took the hard disc to CPR for a second opinion and they were able to recover the data for a much more reasonable $90 plus tax. I will recommend to my friends.

Ca
Review №21

Fixed my phone soon, decent pricing. Great customer service.

J
Review №22

Friendly employees and excellent service. They fixed my iphone the same day and the price was much lower than going to the Apple Store. I highly recommend.

Ta
Review №23

They were very fast and efficient. Plus they were very nice.

Ra
Review №24

Repair was fast and reasonably priced. They communicated very well. Would highly recommend them to anyone needing a quick turnaround on a mobile phone repair.

Ke
Review №25

Very timely on getting 2 screens replaced on iphones! Best replacement prices in town.

Ti
Review №26

Big Guy was ridiculously rude. He spoke to me as if I couldnt afford the $350.00 price tag that came with fixing my Galaxy Note 10. I was referred by someone who had an IPhone charged 90 bucks to replace his screen. My friend that referred me couldnt believe me....I guess nowadays its who you know. My money good tho, however Ill shop around. Believe that.

Ch
Review №27

My sons phone was in bad shape when we went in. They made his iPhone 7 like new again. The young man at the counter was very polite. He told us to come back in one hour for pick up. When we returned the phone was ready. We were very happy with CPR.

Li
Review №28

I would give more than 5 stars if possible. Robert was a pleasure to work with from my initial phone call to helping in person with the repair. After inspecting my phone he found that it did not need a new charging port it only needed a thorough cleaning. His honosty saved me $90! Thank you Robert!

Le
Review №29

Very easy to get estimate and make appointment online! Plenty of options and next day service.

Br
Review №30

I went to a competitor and they quoted me an astronomical price and the initial encounter was very unsatisfactory. While that store owner did contact me to apologize, I couldnt in good faith go to them especially since Id called this place right after my terrible experience and they quoted me a reasonable price, gave me excellent customer service over the phone and in person and gave me options that didnt require charging an extra $70.00 if my back glass cracked in the process of fixing my front glass. Put simply, they did an awesome job from start to finish and my phone looks perfect. Id happily go to them for all of my electronic repair needs! Thanks guys!

Ch
Review №31

They are so quick my screen was fixed in less then an hour thanks again 🙌🏽

Ca
Review №32

Great service, nice folks. will go back!

Ma
Review №33

Went to another place down the road who told me I had to buy a new phone all together before coming here. This place fixed that same phone in five minutes and didn’t even charge me! The guy working was so nice! I’m so grateful! Highly recommend!

Jo
Review №34

My son had his phone fixed here this morning and they did a great job fixing it. He couldn’t charge it so he assumed it was the port. They did a diagnostic test on it then explained the issues and the price to fix it with a one hour fix time. The pricing was affordable and it was fixed in half the time. They have a 90 day warranty, so check them out. My son is happy and appreciate their service.

Ma
Review №35

Went to CPR to get my phone fixed it was damage severely and they handle it in 45 minutes and customer service was great!!!! Definitely will use them again for anymore repairs.

al
Review №36

To high prices to much to change a phone crack screen

Ke
Review №37

From CPR website:HTC phones, including the HTC One, HTC Bolt, HTC Desire and more, are powerful devices that make our daily life easier. That’s why when your HTC smartphone breaks, Cell Phone Repair Greensboro is here to offer a suite of HTC smartphone repair services. From unresponsive touchscreens to broken headphone jacks, and shattered screens to battery issues, we can have your phone back up and running in no time with our fast, professional, and affordable services.When I called to set up an appointment, I was told that they do not service the HTC10, that only needed a new battery. What a let down after reading their site info.

L
Review №38

Went to 2 other places prior to coming here. Neither could fix the screen on the iPad in a timely fashion. This place said it could be done in 2 days but it was done the next day. Also the charge was less than what the prior 2 places quoted.

GT
Review №39

Great fast service at a low price

Ro
Review №40

They fixed my sons xbox one hdmi port cheaper by almost 75$ then anyone else

J.
Review №41

I used this business for a screen and camera replacement today. They were courteous and helpful. Prices were good. And they were fast- he estimated 1 hour and had me out the door in 45 minutes.

Va
Review №42

Great staff and service. The staff were very professional and friendly. My iPad was fixed within the timeframe they gave me and for a cheaper price than taking it to Apple or Best Buy.

Li
Review №43

My work done was quick and professional.

MC
Review №44

Courteous... prompt ... efficient ... knowledgeable. Hopefully I wont need their service again, but if I do, I wont hesitate to return. Wish I remembered his name to pass along. The tall dark haired gentleman with glasses could not have been nicer. He provided a very positive customer service experience. Way to go sir!

J
Review №45

Short review: I love this place! Did what I needed, less expensive than I anticipated, and on time. Go give them money and theyll fix you up! Ill be going back!Long version:I had a iPhone 6 with a hairline crack in the screen, and a Macbook Pro Retina laptop with a battery that was dead and needed to be replaced. After getting a ridiculous price from Apple to repair both units (more than 600$), I started looking for local repair shops with a majority of good ratings. CPR came up on that radar.Called them on a Wednesday morning and spoke with Candace about both repairs. She quoted a reasonable price for the phone (79$) and told me that Id need to leave the laptop there as the parts and labor varied quite a bit (from $100 to around $400 depending on the laptop model) and they would call me with the final price. So, I made the 25 mile trip because A) Candace was open and honest about the risks, and B) I really wanted my devices repaired and operational before a trip.Arrived that afternoon to see Candace at the front desk. She was very friendly, personable, and extremely professional. She looked at the iPhone and said to come back in an hour and it would be fixed. I also asked her to put some gorilla glass on the screen, which she said she would once it was repaired (30$ extra with labor).Arrived back there about 50 minutes later and it had just completed being repaired. Candace applied the Gorilla glass right in front of us (it was clearly obvious to me how many times she had done this. It took her all of a minute to do perfectly!)Not bad for around $100 when Apple was quoting $150+ with no additional protection. Candace told me that they would be in touch the following day (Thursday) about the laptop.The following day, Thursday, and good as Candaces word, I got a call from the tech (I dont remember his name) with the quote. I was expecting at least 200-250$ and was surprised when he quoted $119. I authorized the work and he said it might be tomorrow or more likely Monday. No problem.The next morning (Friday), I get a call and the laptop was ready for pickup. Fortunately, they found a battery replacement quicker than they anticipated.Seeing I had to go to the DMV in Greensboro and had already made plans to go there, I told them Id be there later in the afternoon.After the DMV hell, I dropped by CPR and picked up the laptop and forked over $119. They had done a couple of charge tests and they said it seems to be working properly. They informed me that if there was a problem with the battery within 90 days, bring it back and theyd replace it. I did a quick test of the laptop in my car and it was at 100%.Its now Sunday and Ive done a couple of discharge tests of my own and everything indeed seems to be working very well.I would strongly recommend this business to anyone who needs their services. They were direct, professional, set my expectations properly, did the work well, and met all of their commitments on time and to the quoted amounts. They are now my go to business for any future problems I have with my Apple devices, and Im pretty damn picky about who messes with my computers and tablets.Apple, youve lost a repair customer, CPR stole me away.

Co
Review №46

Great place with very helpful and kind staff. They are knowledgeable about their services. I recently had a laptop screen replaced there and I am satisfied with my results!

Ra
Review №47

Took phone in to have screen replaced, when I got home noticed they had broken the home button, took it back for them to fix home button, they charged me to fix home button they broke! Guess what they broke the screen again while they were repairing home button and didn’t tell me . I didn’t notice until I removed the phone case. Called them about the issueThey refuse to admit to the damages .Real quality work they do in that place!😂😂😂

Ne
Review №48

Battery issue with turbo 2 phone they had new factory battery installed in an hr. Felt like a valued customer. Could use longer warranty only 90 days. Cost 85.00

Ma
Review №49

Walked in today with a cracked screen, speaker issues, and water damage. Was told to come back in just 45 minutes to a completely different phone. Screen looks brand new; you never would’ve thought it was ever broken. Reasonable prices and very fast service.

Li
Review №50

I was able to get a same day appointment and pricing was very competitive. Great service and replaced my screen in under an hour!

ke
Review №51

Good experience great service 2nd phone fixed here.

An
Review №52

Excellent service!! Appointment made and customer service was superb and would recommend to anyone needing their service.

Am
Review №53

I had my cell phone screen replaced for $90 by CPR Cell Phone Repair. About 2 days later my home button stopped working. I took my phone back to have them fix the home button that obviously got messed up when they replaced my screen. They charged me another $40 to fix my home button. Just took my case off my cell phone and noticed the screen is cracked under my home button. You could not notice this before because they put my case back on after repairing my home button. This was obviously cracked by them when they were fixng my home button that they messed up in the first place. Now they are saying that they didnt crack it and refuse to fix it. Im so upset about this.

Ke
Review №54

Did an excellent job on my phone

By
Review №55

Replaced my screen protector with no questions asked. Much easier than dealing with Verizon.

An
Review №56

Very helpful and worked quickly. also they were not overpriced. if i have any technology trouble i will definitely be going back to CPR. great job!

Br
Review №57

The staff were very nice and attentive. Candace was very sweet and helpful, I went back for a second time to have my phone repaired and I not having anymore issues.

Ja
Review №58

First time customer. The price was substantially cheaper than Apple. The screen looks great and works just like the original. The service was very quick, friendly, and helpful. I’m a convert and I’ll be back.

Br
Review №59

Submitted an online request for quote on screen replacement for an iPhone X and got a friendly response within a reasonable amount of time with a price quote. Scheduled service, dropped of phone, job was completed in the time suggested, and phone looks great. I had one of my childrens phones done here a few months ago and it was just as smooth.Consistent great service, thank you!

m
Review №60

I dropped my iPhone 7 and shattered the screen on my sidewalk. I had no insurance and was not prepared purchase a new iPhone. I did a repair quote on CPR’s website and dropped my my phone off to have the screen replaced in the store. The staff was very friendly and honored my online quote. Within a hour my screen was replaced and my phone was in brand new condition. I would highly recommend this repair shop to everyone I know!

Ja
Review №61

I went in for a broken charging port, the man with no charge cleaned my port and got it back to working order. They have an incredibly nice staff that really takes care of the customer. For all your electric repair needs I recommend CPR

Kr
Review №62

They were knowledgeable, kind, and efficient. I went there for a warranty replacement for my zagg screen protector. I would definitely recommend a visit if you have repair or replacement needs.

Jo
Review №63

My computer was there for weeks because they had trouble with a supplier, but it seems like a issue that doesn’t happen often. Everything else was great!

Ju
Review №64

I had an overall great experience with CPR. Everyone I dealt with that was working there was very professional. The work being done to my phone was finished in half the time they estimated it to be. They even gave me a free screen protector because I chose them over other alternatives. The prices we very reasonable when going with third party repairs, and the whole process went very smoothly. Highly recommended!!

Bi
Review №65

Great value, service and friendly employees!

Ra
Review №66

Had to get my screen fixed and they had it done literally in under 15 minutes!! Both staff members I encountered were courteous, welcoming, knowledgeable and prompt. I will definitely seek their help for any other computer or cell phone needs in the future!!! The high point location said they would not be able to fix my phone until the next day, these gentlemen did it in under 15 minutes.....awesome job guys!!!

Do
Review №67

They are very nice. They are also pretty quick too. I had to take my phone here twice. My phone was originally cracked and they replaced the screen. Well the screen kept freezing so I took it back and they replaced it again. So far no issues. I am so glad to have my phone fixed. They did a great job. I would definitely recommend them.

Sh
Review №68

My cell needed its battery replaced. The staff was very courteous and accommodating. Promised to have my phone repaired and ready in an hour and did just that. They even offer a 90-day warranty on the battery. Was very pleased. Will use them in the future.

Al
Review №69

The overall experience was quick and easy. The customer service could be a lot better being that we pay so much money other than that I highly recommend them

Ca
Review №70

I like that I am able to utilize my invisisheild warranty here for my iPhone. For a small service fee which I would have to pay in shipping if having the screen shield mailed anyway. They are friendly and able to install on my phone for me. Truly a win-win in my book.

Fo
Review №71

These guys are quick and efficient. They always do my Zagg Invisishield swaps with expert precision. A lot cleaner than what I can do at home.

Kr
Review №72

This place is absolutely amazing. I managed to break my phone twice in a matter of two weeks, the second time a little more damaging than the first. Robert not only cut me a super sweet deal for being a return customer but also had my phone completely fixed and ready in less than an hour. Brand new screen, screen protector and completely fixed my LCD to brand new. A HUGE shout out to these guys. Definitely the best deal around for phone repair

Am
Review №73

CPR is great! They were able to repair my cell phones camera glass in less than an hour. I plan to recommend them to everyone I know!

DE
Review №74

Good customer service 🤝

Do
Review №75

Amazing customer service. Thankfully Verizon sent me to these guys who promptly repaired my iphone 7 plus screen. Quick and painless and way cheaper than apple. Very pleased the repair also comes with a lifetime warranty.

Ke
Review №76

Professional and quality service. I have always received excellent service from these folks. Great place to get repairs.

As
Review №77

Omg thank you so much you guys are life savers.Great place friendly staff and amazing service.

Je
Review №78

These guys were great. I thought for sure I was going to have to have the charging port on my iphone replaced because it wasnt charging and it didnt look like lint or anything, but it turns out that something was stuffed up in a corner. These guys noticed it right away, told me I didnt need the charging port replacement and expertly removed the obstruction and everything is working great and didnt charge me anything. I highly recommend them, very honest and very knowledgeable.

Ti
Review №79

My daughter shattered her iPad and I took it to CPR Cell Phone repair. When I picked it up it looked brand new right out of the box. I will definitely recommend friends and family. The cost is way cheaper than going to the apple store and I didn’t have to make an appointment. Great Job!!!!

Do
Review №80

The staff is phenomenal, knowledgable and friendly especially Aaron. I left there with more peace of mind.

Sa
Review №81

My Surface book was overheating and it appeared as though the battery was swelling. I contacted CPR and they got back to me with a quote the same day, which was reasonable especially in light that my only other option would be to replace the unit. After I brought the unit it to confirm the issue, they ordered the parts and got to work on the issue as soon as they could.The unit actually works better now than when I brought it in, I had a few other minor issues that they must have fixed either in process or possibly the battery problem was causing. I did have a slight issue with screen discoloration post-repair, but it was a minor issue to do with parts shifting. The staff saw to it promptly and worked on it until it was passed closing time to make sure I could take it home same day.I havent had a single issue since and I am extremely happy with the work and the customer service.

T
Review №82

Luke was very friendly and fixed cracked screen in less then two hours! Aron was very helpful and knowledgeable. He fix my computer viruse in a very timely manner. This place was surprisingly super cheap and everyone was very friendly and helpful, and if they can cut you a deal then theyll actually try and apply it! I will definitely be telling everyone about this place :)

Gl
Review №83

I was skeptical about going here. My grand daughters I phone screen was black and had no picture. She insisted the reviews she had read were good and we should check it out. Took the phone, was asked some questions and was told to return in 1 hour and a half. Went back, phone fixed. All is good. Great customer service!!

Ga
Review №84

They are awesome!! I highly recommend anyone to come here if you want to get any electronic device repaired within a reasonable amount of time and price!They repaired my screen in just 1 hour! I will definitely recommend CPR and I will definitely come back if I need their services again!

Do
Review №85

Very professional, had screen in stock, no delays, back up and running in about an hour. Have recommended them to our corporate group for more business when it arises. Very competitive price for the service provided. Great experience!

Ca
Review №86

These guys saved the day! Fixed a iPhone 8 and had it back to us in a few hours.

Je
Review №87

Promised in 45 minutes and did exactly that. Very professional even with the Covid-19 epidemic.

Ch
Review №88

The two people working were very nice and helpful... the problem is my phone doesnt seemed to be synced or something. It randomly goes to different spot, freezes every other time I try typing or opening an app. For the $260.00 dollars I spent I would expect my phone to work better then it did before. It worked better with a cracked screen then it does now! It was even frustrating typing this on my phone!

We
Review №89

Great staff and very knowledgeable. Always willing to help no matter if its a small or large issue. Would highly recommend to anyone.

b
Review №90

I showed up with an Ipad broken screen a day before a business trip. The guys at CPR fixed it same day. Crisis avoided and device works perfectly. These guys are awesome!

Ti
Review №91

Laptop was slow and non responsive. Was a fairly new laptop bought at a pawn shop 6 months earlier. Took it to CPR on sat. By wed they had totally redone the programming and up windows from 8 to 10. Brought computer home and tested it out. Works like a brand new one and is really fast. Thank you CPR for everything.

Da
Review №92

The staff and atmosphere was great amazing service and in faster turnaround with affordable prices. I definitely will be using them in the future for technology needs!

Ry
Review №93

They gave me the information I needed. I usually go to another repair shop, but for fixing a Moto phone that I love, my regular shop recommended these guys.

Bi
Review №94

I had truly outstanding customer service experience here and highly recommend it. The staff is friendly and accommodating and even offer a one month warranty if your phones frame is unbent. Overall great, again highly recommended!

Jo
Review №95

Ben and Peyton are good employees. The owner seems nice too. It is rarely busy.

Ro
Review №96

Excellent work the right place for Motorola phone to be fix thank you so much

Ol
Review №97

I brought in an iPhone 5s with a shattered screen. They repaired it in less than 30 minutes for a very reasonable price and were super nice and professional.

Ka
Review №98

Fast repair, great quality work. Easy to work with and professional.

S
Review №99

I went in to replace the glass on my iPhone 6plus. They were cheaper than other places I had visited and had it done within a few hours! Another store told me it would be a week to replace it! The employees were exceptionally nice and informative and I would recommend anyone I know to go to CPR in Greensboro.

mi
Review №100

Honestly, they were great, friendly and fast. Helped explain a lot to me about my situation. I definitely recommend coming here if you are uneasy about screen fixing shops.

Information
27 Photos
100 Comments
4.6 Rating
  • Address:2403 Battleground Ave Ste 4, Greensboro, NC 27408, United States
  • Site:https://cellphonerepair.com/greensboro-nc/
  • Phone:+1 336-763-8069
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–5PM
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