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Jaytronixx
4131 Spring Garden St ste b, Greensboro, NC 27407, United States
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Jaytronixx
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An
Review №1

I have purchased three iPhones from the store. every transaction has been awesome and smooth! the staff is friendly. the store is always clean. sometimes there’s a wait but it’s always worth it. would recommend anybody.

Ni
Review №2

Everyone I encountered had excellent costumer service! My phone was fixed in a timely manner & it looked brand new! I will always go back and I definitely recommend. Thank you!!!

Vi
Review №3

Jay did an excellent job. He went above and beyond to make sure we were satisfied with his service.

J
Review №4

Tryna sell my cell phone. The website doesnt even work properly and I also tried calling the number provided on the website multiple times and no answer. Sometimes it goes straight to voice mail box and sometimes it just rings. Which mean they are basically ignoring or rejecting the phone calls. If you tryna run a legit business, least ya can do is pick up a call. If I can rate it 0 stars I would.

Ch
Review №5

Great customer service. Very friendly. Fixed my nephews phone screen in less than an hour. Very reasonable price.

Na
Review №6

Jaytronixx support was super helpful and answered all my questions regarding my upcoming phone purchase

Wa
Review №7

I have bought exactly two phones from this establishment. First one lasted me almost three years despite being a iPhone 6. Bought an XR recently and it has treated me well. Good place to get an iPhone at a reasonable price.

Br
Review №8

Great customer service! Very helpful and fast

Ju
Review №9

Best store in the city of your looking for repairs and new devices !

Ge
Review №10

Always fixes my phone in a timely fashion.

Sa
Review №11

If I could give a -5 stars I would, because thats how many trips it took to rectify my situation, and its still not completed. Not only did he tear up my phone and had to replace it, but the owner did not even have the courtesy to come and confront me face-to-face! DO NOT patronize this establishment...its a rip off! Jaytronixx should change their name to JayTRASH!!!

Ap
Review №12

I dropped my phone in a parking lot. Immediately the screen showed a thick, white vertical line through the screen. Took my phone here and within 30 minutes, I was out with a new screen. The experience was wonderful. The prices were reasonable, and the staff was excellent. They know you need your phone to work, and that it is frustrating when it doesn’t. Their care was the best part of my experience. Wonderful service. Highly recommended!

Ky
Review №13

One of the few places I found that would work on my Surface Pro 5. It took a long time for the replacement gas to come in, but that wasnt their fault. They were great folks. I would have given them a five star if they had been a little more communicative, especially with the delay. But I was very happy with their work.

Qu
Review №14

Fast repair and great service 5 stars👍

Ke
Review №15

I got a new battery installed in my smart phone. Reasonable price for job which is no easy task on my phone. Nice people to work with in the Greensboro store. Jacob was great at customer service.

Ro
Review №16

Came here to get my phone screen replaced instead of getting a new phone. ( l Like the phone I have) refered thru a co-worker. Had a minor issue after replacing the screen, they ordered the part needed & replaced it in time frame promised. No additional cost was added, thats what I call good business.Would I recommended them, yes I would. If you need repairs or looking to buy a phone, tablet, etc. Check them out.

Kh
Review №17

Sent a message on Facebook and never got a response. Still havent been able to get in touch with them. Now whenever I send a message, it shows a red error next to each one I send, just to their page.

ke
Review №18

Im giving 3 stars for the good reviews. I wanted to be a customer but couldnt reach you. I had to get my tv repaired by someone else. I need your Advice, guidance, & knowledge on buying Big screen Tvs, cell phone, computers, & accessories for both & advice on a future project accessories. I need your contact info & hour of operations.

M.
Review №19

Unprofessional, poor customer service and I wont and I will not refer business there anymore. Save your money and time. Some of the phones are USED, sold as New !! Happened with me. Rude manager on Spring Garden, speak to people as they are desperate and they are the only store after Apple Store. Bad experience

Be
Review №20

Great service wonderful employees who are extremely helpful

An
Review №21

This store was recommended to me by a friend that buys used phones here and have only heard high remarks. Wonderful knowledgeable staff, fast service and good prices. My husband cracked the back of his phone and had water damage, after taking the back glass to be repaired at a different phone repair place tried this place after the first repair place wasn’t helpful. We were fully prepared to buy a new used phone to replace his work phone. The staff was wonderful with running a diagnostic first to see if it could be repaired and it was. They repaired it in a quick timeframe. Thanks for the great help. We will be going here for any further business with our personal and our business service teams phones!

Ch
Review №22

They were great. We made an appointment and the phone screen repair was done within 30 mins. Cheapest and fastest repair I know of.

La
Review №23

Excellent service and fast service as well

Te
Review №24

The guy that runs Jaytronixx was honest with me about my phone problems. was straight forward about the phones issues and didn’t try to scam me plus he has really cool hair. Thank you Jaytronixx. Highly recommend

ci
Review №25

Great service! Friendly amazing people. Will do business with them for sure in the future!

Mi
Review №26

The best place I have been! They were super fast, super nice, and extremely helpful! I break my phone ALL the time and will def come here for all my needs!! And they are reasonably priced! I will be recommending this to everyone!!!

Ja
Review №27

The whole experience was quick and easy. I was given a great price for my MacBook Air.

Mo
Review №28

They were late getting in, so I would come at the time they say they open. Other than that they were FANTASTIC! They were able to fix my phone that day and bring it to me because I had to work and they are closed the next day. They are the cheapest around from my research but the 279$ was worth it. Aside from them being a little late & backed up they were great!

Vi
Review №29

I took my iPhone 11 pro max to get fixed both sides were cracked. he didnt even program the phone the camera flashes,flashlight doesnt turn on,sound doesnt work wasted $650 i dont recommend him he pretty much scammed me.

He
Review №30

I have been a customer here for some years. The customer service that they provides is awesome. The quality of work that they perform and they turn around time for repairs is awesome. The atmosphere of the store is very inviting. I will encourage anyone to use them for all of your cellphone needs. 👍👍👍👍👍

In
Review №31

Absolutely LOVE this store!! Staff is very friendly and beyond helpful. Walked out with an iPhone I was ecstatic with for a very reasonable price and no issues with the phone. I would recommend everyone I knew looking for a new phone for a reasonable price!

So
Review №32

I found every employee I encountered to be very knowledgeable and professional. Try getting a screen and a battery for a 12.9” iPad Pro through Apple, that’s a joke. Many local “screen repair” shops won’t even try it on a 12.9. These guys have it together, they priced everything out and offered me options for trade ins if I didn’t want to spend the money to get it fixed. It works like new and I am writing this review on it. Will definitely use them in the future.

Ty
Review №33

The service provided to me was great! Jay answered all of my questions and helped me upgrade to a newer, better phone. I definitely recommend checking this store out because I will definitely be coming back!!

Pu
Review №34

When it comes down to repairing your phone, FIVE STARS! However, the customer service could be better. Notifications as to when your phone/ tablet is ready should definitely be thing. I shouldnt have to call to check on the status of my phone. Appointment reminders should be a thing as well. I have a very hectic schedule, so at times a little reminder could help out A LOT.

Th
Review №35

Fast, clean, friendly service. Your parts are in stock and reasonably priced. I dont go anywhere else.

St
Review №36

Great place to buy a used phone. Jay is great! He did in 4 minutes what Verizon takes 1 hour to do. I got my phone at a great price and he activated it on the spot while ringing up my sale. I was in and out in 5 minutes with a new (used) working phone. I will only ever buy phones here.

Do
Review №37

Thank you for providing excellent service, hands down would recommend to anyone. They have the best prices around and the customer service was flawless. Thank you Jaytronixx!

Ni
Review №38

The owner was very professional and friendly all in one he lived up to his promise and i will recommend him to everyone i know

Ma
Review №39

Great Customer service, always reasonable and fair. They go above and beyond to really make sure you have a great experience.

Ta
Review №40

Great service, great communication they fixed y phone in no time! I love it and I’m very happy with the service I will definitely bring my phone back here again

Il
Review №41

Great experience! The phone was fixed amazingly! Super fast! I highly recommend this place to get your devices fixed! The customer service was great! Very pleased!

Fe
Review №42

I have had my number ported from a different company, phones fixed, iPads fixed, sold phones there and bought the coolest electronic accessories here! You know for sure you get a good deal here. I send good friends and family here only!

Sh
Review №43

Awesome service with reasonable price!

Cu
Review №44

This is a great place to get your phone fixed at. There prices are the best. I was in town from Atlanta and happen to break my screen and my girlfriend turned me onto this spot. GREAT SERVICE! 5 Stars!

Do
Review №45

My son cracked the screen on his 12.9 inch ipad pro. Jaytronixx was the third place I contacted. He was much cheaper than anyone else and got it back to me in 3 days when everyone else said it would be a week to 10 days. The screen was perfect quality. I am thrilled to have found this store and I will be taking all my electronics here from now on.

Jo
Review №46

These guys are great. Walked in after I tried replacing the screen myself, which didn’t go as planned, and they had me all fixed up and ready to go in an hour. Great work at a better price than the other guys. Highly recommend

Je
Review №47

These guys were extremely helpful, kind, and experienced. They told me they would have my iPhone 7 screen repaired in 30 minutes and it was probably even less. Amazing service!

Ty
Review №48

This place is awesome! I love how easy the financing process is. Also, everyone is very helpful. Purchased a refurbished iPhone 6 and the front camera didnt work, but I went back and it was fixed right away with no problems, attitudes, or complaints! Also, there is a variety of new and used phones with different pricing, so you can choose what is best for you.

Jo
Review №49

This place was great. The customer service was respectable and professional. They got my phone needs handled in no time for a better price I would have payed somewhere else. I would definitely recommend it.

Am
Review №50

Honestly wish I could give 0 stars. DO NOT TAKE YOUR PHONE HERE.My phones power button broke and it was constantly restarting. My boyfriend took my phone in for a diagnostic. THATS IT. Only to ask if they could fix the phone. After a whole day without a response, he tried to contact the store with no response. He eventually got an email that was just a copy of his request for a diagnostic. He was never able to get in touch with an actual person, either because the business phone was never answered or was turned off.The phone was dropped off at 11 am on a Thursday. By Monday morning, I couldve had two phones delivered back to back from Amazon, but was waiting on a response from the business to see if they could fix my phone for a cheaper price than buying a new one.So on Monday, having had my phone for 4 days with no contact from the business, my boyfriend returned to the store to pickup my phone regardless of the status. The owner (I think?) Informed him that my phone was in HIGH POINT for some reason, even though we had never authorized him to actually begin repairs. So I had to wait another day, because he allowed his employee to take my phone 30 minutes away from the store, even though all I requested was a diagnostic. He was unwilling to get his employee to return the phone that day, and told us to return the next day to pick it up.Tldr: dropped off my phone first thing Thursday for a diagnostic. Never received any info from the owner over a five day period and had to wait an additional day for his employee to bring my phone back from another city, all for them to have done absolutely nothing to help me.DO NOT TAKE YOUR PHONE HERE.The owners response to this post was the only response I got from him regarding my phone except for a basic email (probably a copy paste) saying he had received my request.

De
Review №51

Went in today and got my phone screen fixed. They were fast and had great customer service. Any question I had they answered with no problems. My phone looks like new. They have the best prices in town!!!! I would definitely recommend them.

Im
Review №52

Found this place on google and decided to give them a try. They checked and diagnosed my phone first and told me what I needed to look out for and what other issues could come up later on. The customer service was great, and while I waited I was able to watch the tv to keep me occupied. If I need to get my phone fixed, I will be paying them a visit!!!

El
Review №53

The customer service here was great. I did the application in the store, it was fast, easy and I was approved for the phone I wanted. Even when the phone I got didnt work with my network I was given a loaner phone until they could order a phone that did work with my network and SIM card. I would recommend this company to anyone.

Im
Review №54

Fixed phone in under 7 minutes!

Je
Review №55

Tried getting in touch with them via phone a couple of times and never could. Either I have really bad luck with calling at bad times, or they just dont want your business.I never understand places like this, answer your phone calls!!!!

Ch
Review №56

Love this place! I have gotten my phone fixed 4 times with them lmao. Nothing has ever been wrong with my phone after they fixed it. They are always honest and always give me a great experience, plus it doesn’t take a long time.

di
Review №57

Awesome people! They literally try their best to have you leave their store highly satisfied. Always running specials on cracked screens, and looks out for loyal customers. Definitely my go to.

Jo
Review №58

I came in and they helped fixed my iphone free of charge. Granted all it needed it was a new sim card tray, but I didnt know that and they got my phone back up and running within minutes. Its tough to be in this time without a working smart phone. I will be sure to come back for any future repairs I need on my phone - Much better than taking it to the genius bar(God knows how long) and having it sent in for repairs. Store seems legit! Thanks a bunch guys!!!

Hi
Review №59

My daughter cracked her iPhone screen and we came to Jaytronixx for repair services. They were so friendly and had awesome customer service! They fixed my daughter screen and got her a pretty case! They are so awesome!!!! Great customer service and great prices!!!!!

Sh
Review №60

Very attentive and friendly. I was able to leave my phone at Jaytronixx and pick it up a short time later. Prices are reasonable and if necessary I will be a returning customer. ☺️

Ja
Review №61

The guy was great very helpful and super friendly. The price is very reasonable Sprint wanted 200$ and that was with insurance they only changed me 89$ will keep coming back here

Si
Review №62

I love this store I’ve been going here for years even after they moved from the last place I still kept coming. The service is fast and impeccable!

Jo
Review №63

I absolutely love this place! The guy that helped me, Amen, was absolutely wonderful. He was patient and worked with me until I received my new device. I definitely will be shopping here for now on!

Da
Review №64

Love Jaytronixx. Always have awesome customer service and the best prices. Highly recommend them.

th
Review №65

Service was fantastic. Got there 30 minutes before closing. They replaced my screen in 20 minutes. Highly recommend.

Ha
Review №66

Went in for a simple screen replacement. Walked out with at least 4 more issues that weren’t there before. I don’t think it was a coincidence that the employee was being super pushy to convince me to just buy a new phone from him. Don’t go here.Update: The owner responded very professionally and tried to remedy the problem.

Po
Review №67

I’ve been dealing with Jaytronixx for about 6 months and I prefer dealing with them over Apple on any day. Customer service is everything and Ayman and Camille are the best. They make you feel comfortable, they explain everything, they are patient and go out of their way to make sure you’re a satisfied and happy customer. Their prices are reasonable & I’ve bought several items from them over the months. Ive only been disappointed once. But I must admit that they did everything possible to rectify that particular situation. I recommend them to all of my family and friends.

In
Review №68

Awesome job with my phone I’m I’m coming back for y’all to do my back thanks sooooo much

Gs
Review №69

Outstanding service, they had my phone repaired in 30 minutes! The phone works great now. It was a much better price than the competition, thanks again!

Ja
Review №70

Had a Great Experience. Great Customer Service And Was In and Out For My iPhone 6S Screen Replacement in Less Than 30 Minutes. Best Price In The Area!

an
Review №71

Im not going to lie the free screen protector with an Yelp check in made me come here to get my screen fixed. With that being said I would not recommend Jaytronixx. I got my screen fixed and there was like a weird light on the top. Jay stated it was like that where Ive dropped my phone and the phone is bent. I just took his word and went on my way. I dropped my phone in water and needed to get it. I went to another place this time. You know its bad when the person opens your phone and says You went to Jaytronixx didnt you? Because youre missing some of your screws. But I guess Jay not putting my screen on correctly was a blessing in disguise. Thanks to that my phone didnt have any water damage! So thats why Im giving Jaytronixx two stars.

Ad
Review №72

My phone looks as good as new! It was cracked really bad. You should definitely come here if you are in the Greensboro area. I’d rather come here then go to the Apple store because I know I’m getting good quality for a lower price and purchasing the tempered glass screen protector that comes with a lifetime warranty is a plus! This is my second time coming here once for my 5s and then for my 6s Plus. Everyone is so friendly and it was just a great experience.

Ke
Review №73

Aymen did a fantastic job today! I was worried about my iPhone 8 plus not working. He got me right and I’m so appreciative! I was in and out! Totally recommend.

Ju
Review №74

Steered me in a great direction, I purchased a used Iphone 6s and after about 3 weeks of use, I have noticed nothing wrong. I will be pointing all of my friends for repairs to used purchases here.

We
Review №75

Great service. Got a replacement phone quickly. Will use them from now on for our phone needs.

Le
Review №76

I highly do NOT recommend. Ask me why

Ta
Review №77

Super fast and friendly service. The guys in the store are a charm to work with and give you all the information you need.

Al
Review №78

A pleasure working with this company. Ive worked one on one with the owner many times doing graphic work for them and it was always great working with them! Thank you guys!

ju
Review №79

I recently had my dell laptop repaired. Such a great experience. Very quick and efficient. Thank you!

Sa
Review №80

I am super late on my review but oh well! I absolutely love this place, Jay was more than helpful. I bought an iPhone 6+ from them back in February and it was in excellent condition. It also came with the accessories for an iphone that HE provided. Also I was able to get a $50 discount from buying it online. Very prompt service, before purchasing the phone I wrote them on Facebook about being able to pick up the phone in store and they responded almost immediately. This was pretty major because I inquired about it before their business hours, and still received a response. But overall Id recommend them to anyone, very affordable, friendly and they know their stuff!

An
Review №81

Very satisfied with the service here, they actually made me want to spend my money. Business often forget that the customers make the business, without us theres nothing. Jay was very helpful, quick to respond and even held a phone overnight for me so that I could get there and purchase it. Will definitely do business here again!!

Le
Review №82

The best prices in town on phone cases and screen protectors. And my sister got her screen fixed for only $110! Highly recommend.... Five stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Ki
Review №83

These guys are great. They’re quick and proficient. They always have pleasant attitudes and I feel comfortable about coming to them anytime I have an issue with my iPhone

Lo
Review №84

Got referred here by s friend of a friend and baby let me tell you they were professional as professional can be amazing vibes when you walk in my daughters phone looks like I just bought her a new one works better then before and her screen looked as if someone ran over it TWICE they even went above and beyond there service to make sure my baby girls phone is protected 😀 great place amazing people definitely recommend thanks so much Jaytronixxx best 60$ EVER SPENT

Jo
Review №85

Great customer serviceWent in today about 430 and was out before 5.This will definitely be my go to place. Payed alitte over 100 to get my iPhone screen repaired oppose to other places that wanted to charge me 140 and 150. Thank you guys!

ra
Review №86

Dude this place is way better than taking your phone to Apple. Very cheap, cuts you deals, works with you on everything. Best customer service ever. My phone was completely crushed. Idk how but they fixed it for only a little over 100 dollars. Where as Apple would have charged me over 200. Great experience. 5 stars guys.

As
Review №87

Loved the service I got here. He was so nice and had my daughters phone ready within an hour. Highly recommend. Thank you.

Ta
Review №88

I’ve been here multiple times. I have received nothing but great service and great prices. Thanks for your service. I will definitely return for future needs

pr
Review №89

GREAT FAST AND EASY SERVICES EXCELLENT CHOICE FOR ANYBODY

ke
Review №90

Awesome service. Reasonable and fast

Er
Review №91

I loved the service at Jays! They made my phone look like brand new! Definitely coming back for future services!

De
Review №92

I gotten my phone fixed before and the screen was like new but they messed up my Touch ID. I suggest bringing your phone to Durham to get. Fixed! Less than $100, 15 minutes of your time AND they don’t mess up anything on your phone!

ka
Review №93

I like this place because I need my phone fixed ASAP and they did it and I was happy with the results. And they were very nice to me

A.
Review №94

I was recommended to Jaytronixxx from a trusted friend. He shared with me that they had replaced the screens through all 5 of his family breaks. I had a great experience. Dropped my phone & it’s borifically cracked screen off at lunch and came back at the end of the day and it was repaired and the responsiveness on the screen was better than before the break. These fellas know what they are doing and will be straight with you on price. I’ll be back.

Wi
Review №95

I know the iPhone 7 that I got from here will be the best phone Ive had yet. Just because it was from this store will make it the best iPhone Ive had yet. I cant wait to see what comes in the future.

he
Review №96

Had my iPhone 6+plus repaired cracked screen Great Service~Ayman assisted me over the phone and answer all my questions and reassured me if anything happened to my screen it was under warranty as long as it was damaged. I would recommend them for any cell phone repairs. Also Great Prices and other offers 😉 Jay is a Awesome Tech

Ra
Review №97

Excellent service! My phone was repaired faster than I anticipated and it looks brand new!

Br
Review №98

Was able to get my phone in with no appointment and get it back the same day. My phone looks brand new and the service was very good.

Mo
Review №99

Man jay is the best! The best price! I highly recommended this place! They don’t match prices they beat prices!!

tr
Review №100

Came from Winston-Salem after being cheated by another phone store. I got my phone fixed in less than an hour. And the store had a calm, relaxing atmosphere in which I was able to relax.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4131 Spring Garden St ste b, Greensboro, NC 27407, United States
  • Site:http://jaytronixx.com/
  • Phone:+1 336-294-9188
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Computer service
  • Computer software store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:Closed
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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