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Mattress Firm Copperfield Place
15604 Farm to Market Rd 529, Houston, TX 77095, United States
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Mattress Firm Copperfield Place
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Re
Review №1

Chris was awesome! He was very knowledgeable and personable. It felt like talking to a friend and my boyfriend and I are 100% confident in our purchase. Chris helped us find our dream mattress for a great price! I recommend that anyone who needs a mattress come to this location!

Jo
Review №2

My wife and I had the pleasure of meeting not only an incredible sales professional, but now a great new friend at Mattress Firm, named Jason. (This location is near Highway 6 and FM 529).Jason kept the store open after hours to make sure that all our needs were met and that our questions were answered. He even took the time to figure out which mattress and pillows best fit our sleeping positions! Having worked in retail myself for a time, I was pleasantly surprised to see a sales professional who was knowledgeable, trustworthy and down-to-earth all at the same time.If you’re looking for someone who will treat you and your family with the time and respect that they deserve, then look no further than Jason at Mattress Firm!Jason, if you ever find this review know that my wife and I couldn’t be more pleased with our service. May God continue to bless you and your efforts at Mattress Firm as you continue to shine your light for Him!

Ka
Review №3

Chris listened to what we were looking for and helped us get our bedroom set up with all the necessary accessories…a great shopping experience.

Jo
Review №4

Spoke with Jason and he helped me by explaining how The Purple Harmony Pillow is constructed and its benefits. I tried it out and placed an order for one. Im hoping I never have to buy another pillow because of its durability.

Br
Review №5

Chris was amazing and very knowledgeable about each product in the store! My husband and I had a great experience and we are thoroughly enjoying our new mattress. Thank you for such great customer service!!

Em
Review №6

I had a wonderful mattress buying experience at this location. The staff was super knowledgeable and helpful. They helped us purchase a mattress we love!!

De
Review №7

I want to Thank Jason for taking care of me and making sure I got the perfect mattress. If I could give 95 more stars to equal a 100 percent I would. Jason was a great listener, Hes very knowledgeable when it comes to selecting the right mattress. If you or anyone that reads this post is looking for mattresses go and see Jason. Im in my new bed right now and I feel like Im in heaven!! Thank you Jason!!

no
Review №8

Nice experience and Sherin the girl who sales the mattress is and exelente person

Jo
Review №9

Great experiance!! Helpful and mindful and knowledgeable about all material and situations that I proposed. They handled everything safely and professionally. Will recommend to friends and family.

Fe
Review №10

Jason was excellent, professional & thorough from start to finish. He educated me on mattress types & we were able to get a great mattress for an awesome price!

Ef
Review №11

I had a great experience shopping at Mattress Firm. I highly recommend for anyone who is looking for a new mattress. I’m also very satisfied with Mr. Jason customer service. Mr Jason help me and my wife find the perfect mattress. This location have a great team that cares about their customers.

Le
Review №12

Be careful, the Plush mattress is not soft. They will tell you anything to get you to buy. Worst desision I have made, hardest Plush mattress ever.

Da
Review №13

I had a great experience at Mattress Firm Copperfield. Jason was very helpful in helping me make my decision for a mattress.

ha
Review №14

Jason was extremely helpful. He was patient and asked about my needs before making a suggestion, carefully explained the difference in pricing and helped me get financed for the bed I wanted. I’m always very anxious when making big purchases but Jason made my experience easy so I wasn’t overwhelmed. Thanks Jason!

Jo
Review №15

Christopher was very helpful and worked with us to find the mattress that we needed. Very good customer service.

ka
Review №16

Chris and Jason were very informative and easy to work with. Without a lot of haggling, they worked with me to be competitive with the competition. I went in the store to buy one mattress, but they were so reasonable and nice that I ended up buying a second mattress.

lc
Review №17

All the staff there was super nice, worked with Tom to purchase my mattress set. Allison and Jason helped as well. Very friendly.

Vi
Review №18

Chris always makes my experience the Best. Chris makes sure that he meets your needs and will and goes above and beyond to provide what you are looking for. I also know Jason, Chris co-worker they take care of the customer needs. I will see you soon.

Mi
Review №19

Wow this was a great experience today.Jason was a great help in accommodating my mother and I she can be a handful. 😲Definitely recommend seeing them for your next mattress.

Do
Review №20

Lol, Jason was awesome! We laugh the whole time I was there. He listen to what I was looking for and let me try different mattresses and didn’t pressure me into buying the most expensive mattress. He let me experience each bed and let me choose what was comfortable for me and explain what type of bed that I was laying in.

KC
Review №21

Very happy with the sales team. They took time to explain all the different mattresses and us laying on them to try each one out.

Lo
Review №22

Jason was really friendly and helped me choose the perfect mattress for me.

Iv
Review №23

Chris made the process of buying 3 beds a super easy and convenient one. Highly recommend this knowledgeable and trustworthy team. We were approved for credit in no time and we’re able to get the bed of our dreams for 4 people on one simply and easy afternoon.

Mu
Review №24

Great experience buying a mattress. Our sales rep Shirine was knowledgeable and passionate about the products. We are very excited about our new bed.

Da
Review №25

Jason dealt with my husband and I today and we literally cannot stop talking about how great of an employee he is! From the moment we stepped into the store we were treated with an amazing customer service! He started off by asking us our preferences, we eventually told him that our budget was most important. He worked with us to find the perfect fit between comfort and our budget, and we cannot complain. He did an amazing job and we cannot wait to receive our new bed and mattress!

Ju
Review №26

Our salesman Jason was very knowledgeable and helpful assisting us with choosing the right mattress. He made me and my wife feel comfortable and had us laughing throughout the whole process. I feel like we got a great deal and am completely satisfied with my product and experience. Definitely will recommend anyone in search of a new bed to come by this location.

St
Review №27

Jason went above and beyond to make sure that I was able to leave the store with a mattress that would work for me. After having been in a car accident and experiencing pain with my current mattress, he walked me through options that might be best given my circumstances. He took time to explain details, gave me space to test out multiple options, and even gave me specifications on the products to help me make a choice I was comfortable with. I appreciated his honesty and friendly demeanor. I could not have asked for better service! I highly recommend this location if you are searching for a mattress and individuals who truly care about the customer.

Al
Review №28

We had chris and helped us well,, was great experience

St
Review №29

Awesome experience buying my mattresses (6 total) ...worked with me on price, had everything in stock, bought on Wednesday and they scheduled to be delivered 2 days later on Friday (lowest price & delivery in 2days!!!).I highly recommend Mattress Firm...

An
Review №30

Jason was great! He was patient with my son and helped us find him the perfect mattress! I had a tight budget so he suggested the clearance mattresses. There was only one left in the size we needed and it was at another store. Jason found out there was someone else interested and worked hard to make sure we got the mattress to make my son, and my budget, happy.

Ta
Review №31

Yesterday, we spoke to Jason before actually going to the store. He was very knowledgeable and answered all of our questions about mattresses. We did visit another store before heading to Mattress Firm to purchase with Jason. We had plans to buy a mattress yesterday and Jason made a great sale. Thank you Jason and were looking forward to sleeping on our new mattress!

Ch
Review №32

Russ was a damn good guy. He’s been with the company since 1986. Extremely, knowledgeable. They have the Purple mattress for you to try out.

Do
Review №33

Sales associate was very helpful. His name is Boban Zivovic. He helped us with the mattress we saw online & gave detailed information regarding our pickup at their warehouse. Perfect service in every aspect. Highly recommend Mattress Firm. Also received the discount promised for the Labor Day Sale. Thank you Mr. Zivovic.

Cr
Review №34

Went in with my partner to look for a mattress and Jason was very helpful and friendly. He made us feel right at home. We feel very confident that we chose the right mattress for our needs that fit our budget. Thank you Jason!

Sa
Review №35

Sarah Galvez is amazing!! We were able to browse at our leisure and given space to discuss and try all the products. We were in and out in no time. Sarah helped us find the perfect mattress that meets our needs and suits our lifestyle.

ca
Review №36

The person who helped me at Mattress Firm was helpful and friendly. I got my order placed quickly.

Se
Review №37

Its the same all over, I feel they try to hard to sale. But its their job, I guess.

Ta
Review №38

The manager was the one who helped me.. He was so patient and kind. Made it such a easy and smooth transaction. Thanks again!

Gi
Review №39

We purchased our Sterns and Foster with bed frame and mattress pad in May of 2015. Service was wonderful process was easy and when delivered and they even removed the old, very heavy Tempur pedic! The mattress pad did come with a 10 yr warranty in which after 5 I started noticing it cracking and flaking on the protecting membrane side and was thinking OH NO its been 5 yrs. Ive gotten married and even bought a house, where the heck is the receipt and info. So I decided maybe if I call they can help... Boban Zivovic took the time and helped find my order information (different name, phone number and even address) after all this time, walked warranty claim process and even was able to email me the receipt! I am hoping that Protect-A-Bed approves the claim and I can continue to enjoy our mattress for another 5!

Mi
Review №40

Boban was very helpful he showed us multiple excellent quality mattress in our price range he was very friendly and made conversation he was a overall excellent salesman and i would recommend talking to him when you shop here

Mi
Review №41

If you go to this location ask for Trevor Brown. He is kind, courteous, and very informative. He helped my husband and I to make a sound decision that was not based on price. I cant say that about very many sales people too often especially when they get paid commissions based on their sales. I highly recommend Trevor Brown when you need help making that difficult mattress choice.

Cl
Review №42

My mom and I got to work with Mr. Trevor Brown. He is extremely professional and I can tell that he is compassionate about what he does. I definitely look forward to recommending the Copperfield Mattress Firm location to all of my friends and family. I also plan on coming back to purchase a few other things as well.Definitely recommend this Mattress Firm to anybody that is skeptical about where to go. Also be sure to ask for “The mattress plug” aka Trevor Brown.

V
Review №43

Quick service. The order was not correct originally but luckily the service rep was very helpful

Sh
Review №44

The sales person was very professional and courteous and I enjoyed the way he was so attentive to me, Kaylin, and John. Appreciate the love of customer service he extended out too us.

Mi
Review №45

My wife and I went mattress shopping and worked with Trevor, after leaving to check out another store we came right back. Trevor was very knowledgeable and helped us make a great decision on our mattress! In addition, he was very patient with all our questions and great to work with. Would highly recommend this store.

Ri
Review №46

Very knowledgeable and personal help. Jason was awesome. This is probably the 4th bed I have bought at this location.

Ka
Review №47

I was having issues with deciding on a mattress, called and spoke with Trevor The Mattress Plug who stated that they were open but were taking precautions. Upon entering he greeted myself and my bf and was eager to answer any questions we had. He showed us several beds and gave an honest opinion for the ones I had seen online. He didnt rush us in making our decisions and allowed us to take our time. He didnt seem annoyed with all the questions and I would 100% recommend anyone to his store!

Os
Review №48

I bought a king size bed and the gentleman who tended to us was incredibly attentive and walked us trough the process incredibly efficiently. He was informative and very transparent something you don’t see everyday! The product is what it’s you choose the best fit for you.... but he was very knowledgeable the only reason I gave 4 stars was due to inventory availability and having to wait a week for delivery. But that’s not Baub the sales manager .

Ju
Review №49

Trevor Brown was amazing and super knowledgable. Trevor took his time to explain each mattress and especially how they compare to the competitors. Trevor took the time to discuss our needs and was not pushy about selling us a mattress. In the end we purchased an awesome mattress and got an awesome deal.

Ch
Review №50

Jason Rothfeld is the best! Take it from me.

De
Review №51

WHEN I WALKED IN THIS LOCATION I WAS IMMEDIATELY GREETED BY TREVOR. HE WENT ABOVE AND BEYOND TO MAKE SURE I WAS TAKEN CARE OF AND LEFT A HAPPY CUSTOMER. HE WAS KNOWLEDGEABLE ON THE BEDS AND STORE SELECTION. I ASKED HIM ALL KINDS OF QUESTIONS AND HE GAVE ME STRAIGHT ANSWERS NO SALESMAN BS, WHICH I LIKED. HE WAS NEVER PUSHY AND I CAN NOT STRESS ENOUGH HOW MUCH HE BENT OVER BACKWARDS TO HELP ME. HE MADE SURE I GOT THE MATTRESS AND ADJUSTABLE BASE AT AN AMAZING AMAZING PRICE AND WORKED IT OUT FOR ME TO BE SET UP WITH SAME DAY DELIVERY! COMBINE TREVOR’S DEDICATION TO CUSTOMERS HAVING GREAT SERVICE AND MAKING SURE THEY GO HOME HAPPY AND THE SELECTION THE STORE HAD TO OFFER THIS WAS THE BEST LOCATION AND CHOICE I COULD HAVE MADE!!!

Ga
Review №52

Went into Mattress Firm already knowing what my preference was and Trevor helped me decide on exactly what I was looking for. Not once did I feel like I was being convinced into getting something I didnt want. He was very detailed about quality and respecting my budget. I definitely got the hook up from the Mattress Plug.

Li
Review №53

Everyone was so nice and professional and I was only picking up the mattress I bought with a different sales person at another location.

Lu
Review №54

These beds are over priced seriously. Its sad.

Ba
Review №55

Very satisfied! Boban was a great help from the second I entered the store, he helped me find exactly what I was looking for while suggesting better options as well. Definitely coming back!

Is
Review №56

This is my first time shopping for a mattress at an actual location. Boban Zivovic was very welcoming as soon as I walked in and did not hesitate to assist. It was amazing how he was also able to assist everyone at the store without making us wait. He gave me a lot of helpful tips when it came choosing the right bed such as the firmness of it and the pros and cons of each. I also liked how he didn’t push to have you buy a very expensive mattress either. He worked with the budget you give him and insisted you to try them and to take your time on making a decision. I felt bad since he took his time on assisting me and making my experience the best that I ended holding up past the store hours. With his help I was able to select the perfect mattress for me and my liking. At this location there were also amazing deal that you could not pass up! I am very grateful and can not wait for my mattress to arrive with its adjustable base. I will definitely come back here if I ever need anything else. Shopping at the store is a different experience compared to online shopping. I will update this review once I do get the mattress and provide images if I can.

Li
Review №57

Boban was very friendly (and speaks 4 languages!) I tried a few mattresses before deciding on the Beautyrest. Boban then checked the price online to price match the lowest one and it was actually 50% off rather than the $200 or $300 off it showed in the store. So make sure to check when you think you’ve decided because it may be an even better deal! I did go on Black Friday so that could be why it was extra.

Mo
Review №58

Awesome customer service! And awesome weighted blankets!

Sa
Review №59

Chris was very professional. Answered all my questions. Looking forward to delivery.

Gl
Review №60

My wife and I had a good experience while shopping at Mattress Firm Copperfield Place. The salesman Jason was very friendly, knowledgeable, and patient . He did not try to pressure us into buying something we did not want.

Ge
Review №61

Jason took a lot of time and patience with us.

Vi
Review №62

Great buy...... Sales man is very helpful and will get you the best price..... I didn’t get his name, but he was very helpful.

Ta
Review №63

Customer service was excellent. I am definitely satisfied and recommend anyone looking for a better sleep to go to mattress firm.

Da
Review №64

Boban let me try several mattresses . he was extremely pleasant. And helped answer all my questions. I bought a mattress set today!!! I had a good experience. Thank you!!!

Ye
Review №65

In search of the perfect mattress I stopped by mattress firm today. Trevor Brown greeted me when I walked in he was very polite and was extremely helpful in my journey to find the perfect mattress.Trevor Answered all my questions, didn’t try to sell me the most expense mattress nor rushed me to decide he simplified things for me that it was so easy for me to decide which one to go with. I am a very satisfied customer and will be returning soon for another bed.#Sleepingcomfortatitsfinest

Ch
Review №66

Hey,Stopped by today to visit Trevor to get a mattress and he was super helpful and knowledgeable. When i thought they were expensive Trevor made it reasonable and easy. I am really grateful and appreciate him. Check them out.Thank you so much.

Le
Review №67

Trevor made the experience as quick and easy! Great service! Very happy about my new mattress!

Ja
Review №68

Great even with 7k return mattress policy they were gracious and kind, thank you true to their word

Da
Review №69

Go here to speak with Boban Zivovic. He is incredibly kind and the opposite of what you would expect from a typical salesman. He isn’t pushy and is respectful if you’re shopping on a budget (mattresses aren’t cheap). Wonderful service and hopefully a wonderful mattress purchased as well!

Re
Review №70

Trevor was amazing! He showed us all of the different mattresses, gave us time to try each one,and never made us feel any pressure. He saved us so much money, and got us the soonest delivery possible! We will definitely use them again, and we will recommend them to everyone!

Ki
Review №71

Boban really did an amazing job helping us find a mattress and adjustable base. We walked in not knowing what we wanted and he helped us find exactly what we NEEDED. Would definitely recommend if you’re looking to buy a mattress.

Ma
Review №72

We had a great experience buying a mattress! The Mattress plug Trevor was Extremely nice and very helpful when picking a mattress! Gave us a great deal with everything and went the extra mile to get us what we wanted!

Do
Review №73

Went in to test out a Purple Mattress and went leaving with a TempurPro Adapt Mattress. Trevor was courteous and professional all the way from start to finish. No pressure throughout the transaction and that’s the way it should be. Couldn’t of been more happy choosing this location and for the future. Thanks again for everything.

Ha
Review №74

I had a great experience at the Copperfield Store with Sarah today. She assisted my husband and I. She and Stephanie were both very friendly and greeted us very warmly and professionally. I worked with Sarah mostly, but she was awesome! Very knowledgeable about her products and gave us very informative information about the products we wanted to see and touch. Would highly recommend the Copperfield store!

Ti
Review №75

Was going to write this review earlier, but had to sleep on it. Boban got us the best deal possible and it was completely pain free. He walked us through the whole process so we could follow along with him. We did a lot of research before walking in, but he was able to find us even more discounts than we expected. Great salesman!

ja
Review №76

We were in & out quickly, the beds were reasonably priced. We had great service & the beds will be delivered & set up in less than a week. Thx!

Ca
Review №77

I came in already knowing what i wanted, Boban was a great help and we got everything done in no time.

Ma
Review №78

It was our first time shopping for a new mattress and I must say we had an amazing experience with Trevor The Mattress Plug! He really helped us choose a mattress and base best suitable for us and our son, I would definitely recommend Trevor to my family and friends! Best experience ever thanks to The Mattress Plug!

Da
Review №79

I went last week and purchased a mattress from Trevor Brown. The guy was awesome ! Didnt try and over sell me anything and was very knowledgeable on the mattresses. Was in and out within 45 minutes. Had my mattress by 10am the next morning. Great experience all the way around.

Al
Review №80

Boban was great and patient with us. My budget for a new mattress was limited, but he did his best helping us to find a comfortable mattrees within our budget. I definitely recommend Mattress Firm Copperfield!

Er
Review №81

Went in Friday just to take a look at mattresses we were interested in and left out with a great mattress thanks to Trevor,. Trevor was awesome, he educated us on mattresses, showed us samples, try out each bed and guided us through the whole process. I am now an expert on mattresses because of his knowledge and expertise. If you want a great mattress they have nothing but quality at Mattress Firm, Trevor provided 5 Star, World Class Customer service...Follow up- 11/6/2019 Just got the bed today which was a whole nother horrible story on the delivery. The bed is comfortable but it took forever to get it.

Ca
Review №82

Got mattress strapped by the mattress plug Trevor. Amazing service and beat a deal offered by katy furniture. Excited to sleep better and feel better throughout the day. Thank you mattress firm! Would recommend to ANYONE.

Ju
Review №83

We’ve been shopping for a mattress and this is the third place we tried. Our experience with Landon was absolutely amazing and top notch. He truly knows the products and is an asset to Mattress Firm. We found the pricing to be lower than other mattress stores and the customer service better than the other 3 competitors we went to. We are repeat customers of this location and will definitely be back when we need to replace our mattress again. Thank you Landon for your excellent service and knowledge.

Jo
Review №84

We had a great experience buying our purple mattress with Trevor Brown. He was very kind and knowledgeable with us and patient with our kids running around while we decided. We would definitely come back.

o
Review №85

Great knowledgeable sales person.Will purchase again soon.

Te
Review №86

Professional staff who determined, and met, our needs.

Da
Review №87

Trevor the store manager at the Copperfield Place store was fantastic! He worked with me to get me the best possible price without trying to push me into something I really didn’t want. Great customer service and knowledge. Darrell N.

Za
Review №88

Trevor is the man! He took care of me completely over the phone on a busy Sunday! Please go and check them out, Trevor Brown will take care of you. Highly recommend!!!

St
Review №89

Boban Zivovic at FM529 and Hwy 6 store was so helpful and knowledgeable about his product. There was not a question he could not answer. He helped us utilize the best sales events that worked for us. He went over every line item before placing order to make sure there was no errors. If you are in need of a new great night sleep go see Boban.

He
Review №90

Mr. Bobah was very professional and knowledgeable of the store merchandise. I get the best sleep on his recommendation. I highly recommend everyone see Mr. Bobah for your next purchase.

Ra
Review №91

Trevor, Chris and Kevin were all very helpful with our mattress purchase process. They made sure we left with exactly what we wanted and really took their time with us to make sure we got a great deal! I would highly recommend this mattress firm location! We purchased the Purple 3 Mattress during the Labor Day Sale!

Sa
Review №92

Great place to go for mattress. Trevor is highly knowledgeable and a great person to do business with. Quick and easy financing and kept my son entertained with the kid play area. Would go back for another mattress.

Am
Review №93

Boban was great! My mother had a lot of back and hip problems and he took the time to talk to her and help her find the best mattress for her. Highly recommend him and this Mattress Firm.

Da
Review №94

Trevor really understands what people need for great sleep. My wife and I are very different sizes. He was able to help my wife and I select a good mattress for my petite wife and her bad back and also be comfortable for me.

He
Review №95

Great mattress and employees! App friendly and worry about the well being of the costumer! Boban Zivovic is the one who helped me to find my mattress! Super attentive!

Ab
Review №96

We needed a mattress really badly. Trevor worked out such a great deal for us. He explained all the details clearly. The customer service was great!

Ha
Review №97

I wanna think Mr Travis The store manager for giving me a good deal And helping me out and I have great mattress for my two rooms 😌 thank you

Ca
Review №98

Sales Associate, Boban Z was friendly, professional and knowledgeable. He was very patient and made sure I found the mattress and adjustable base that met my needs and budget. This was my first purchase at Mattress Firm but won’t be my last. I’d recommend Mattress Firm and Boban to anyone looking for a stress free experience.

Ta
Review №99

I worked with Boban and he was great. He was very informative and walked me through the process of selecting the perfect mattress.

Th
Review №100

Girlfriend and I were having trouble deciding what mattress to get. Went in to the store and Trevor was super professional and was able to answer all of our questions and we got the mattress we love. Go in and ask for Trevor the mattress plug

Information
9 Photos
100 Comments
4.9 Rating
  • Address:15604 Farm to Market Rd 529, Houston, TX 77095, United States
  • Site:http://stores.mattressfirm.com/tx/houston/mattress-stores-houston-tx-7895.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=houston%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 281-345-8843
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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