Always helpful and have the parts I need in stock. If they dont have it, they can usually get them and have them in the stock next day.

Have had only great experiences here. The staff is always helpful and professional.

They got some of the cheapest prices in town and a fairly knowledgeable staff.

Great staff. Friendly and professional.

Had a great experience at this store. The employees were eager to help me & find me what I need. Thanks

Heath and the crew are always very helpful!

Quick response, knowledgeable help, competitive prices.

Always great service at this location.

Its a parts store that sells parts. Not overly great but absolutely nothing bad.

I was in an out fast pick up...

I had a problem with a big Motorhome that left me stranded at a rest area about 10 miles north of Huntsville. It was the peak of summer Texas heat, and Covid 19.I called and talked to the counter person and saw if they had a hard to find radiator hose, and it looked like they might. I needed the parts delivered, and the said that all of their delivery drivers were women, and they couldnt send them out to me. Fair enough. Then he talked to the manager, and he agreed to bring the parts to me. Awesome!But it gets better, the hose did not match up, so the manager brought me back to his store, and we spent some time conjuring up a repair to the hose that was damaged and fixed it. And then he gave me a ride back to my stranded coach.This NAPA is fantastic, run and staffed by some of the nicest, most generous, and professional people Ive ever encountered at an auto parts store anywhere in the country.PS: everyone did the Covid -19 mask thing like they were raised that wayPS.II The radiator hose repair lasted 10,000 miles until I stopped moving long enough to fix it correctly!

Too expensive.

Staff helpful and friendly

Good service

Great customer service. Great people to see.

Great and quick for making hoses.

Its a auto parts great guys

These guys are great!!! Wife’s car battery died. They tested it and replaced it for us. The battery is one of the cars that the factory made it near impossible to change. The gentleman changed the battery and had a great attitude even though it was hot outside.Thank you!! You saved me a butt chewin if I had tried and messed the brackets up!! LolHighly recommend this place.

Well, I hung up after 23 minutes on hold. I called back and was told if I want to drive up there I can. 💀💀💀

Great customer service

I was having a problem with my Air conditioner I went in to talk To them and the counter guy told me what he felt the problem was he offered to show me the part which he did I ask him can you tell me how you get to where you put to part because it is inside the Dash - he said sure i will put it in for you!!!! minutes later Im driving my air conditioners fixed my fan is running great 1st class...1 have All the confidence in the world in them that only is their knowledge very helpful but their hearts in the right place.

One of the best auto parts stores in Huntsville. Helpful and willing staff.

Good location. Knowledgeable staff. Got me what I needed when nobody else in town could even get close.

Staff (Jared) was the best, help me even more and beyond to have a safe 4 1/2 trip back north ....thx 👍

Jared is the man. So much knowledge and advice. Great prices, also.

The people that work there are courteous and very helpful. They know what they are doing and are willing to go the extra mile to help you fix your problems and get back on the road again.

The staff is very knowledgeable, and friendly. Their attitude is good on phone or in person. I will gladly shop here because their warranty is good and I like to be treated well.

Staff are really friendly and efficient. They go out of the way to help you. Highly recommend.

Easily the best parts house in Huntsville the parts are reasonably priced and they have most parts I needed in stock. Even if it had to be ordered they usually could have the part quickly. Employees were friendly and knowledgeable about cars in general. The employee that helps me is especially so being a mechanic himself. They can troubleshoot issues with me and make sure I get whatever it is I need the first time around without having to buy unnecessary parts that didnt need to be replaced. They are also good at assisting in deciding what to do with different issues when something may not turn out to be the most cost effective or most viable fix at the time such as rebuilding a part vs replacing a whole component. NAPA has proven to have the best return and warranty policies in town as well when compared to AutoZone or OReillys not to mention having better quality parts to begin with. If you are in the area and have a car issue NAPA is definitely the first place I would point someone to before spending a ton of money on expensive diagnostics or parts that may not be bad. Be sure to ask for Chris B for the best experience!

Walked in and out with the items I needed in 5 minutes. Also very nice people.

Customer service was slow, nor very knowledgeable of their store or supplies. They seemed very uncertain and didnt seem to know how to properly look up parts needed.

I needed a bulb for my headlight and they not only sold it to me but they put it in and fixed the connector. Very nice bunch of guys

Always helpful, and great service.

These guys really helped me out when my wipers stopped working during a rain storm. Diagnosed the issue and gave me a product that’d get me home where I can get the issue fixed by a shop. Thanks guys!

The Napa know how does not exist here, they are not very helpful, good product though

I come here all the time ask for jerod he is the most knowledgeable Peron there mostly dodge vehicles

This by far is the best Napa I came out of dallas on my way to houston ordered something I needed on A saturday plus you can get a tractor trailer in there driveway. Thanks guys for heing great...

Just stop by for one foot of heater hose, guy took about 20 min to go cut it, and was expensive. Store was cleaned and well stocked so thats a plus in my book.

Well when i first walked in nobody greeted me, i walked past two employees, but once i did get get assistance the lady was exceptionally helpfull. Even brought me back behind the counter to show and explain the operations to me.

The place to go for auto parts!

My car wont crank they testing my battery they gave me a price which was probably really crazy for a battery within that changed my battery as well.

Very helpful staff; carries lots of large truck parts.

Great service and always seem to have what I need.

Chris and Chris are always taking care of my guys. They go the extra mile for the customer. Their Mgr Heath is awesome too. Thanks guys -chris F&G 24Hr Rd Srvc

Very good people

Called to ask for part. Very helpful. Picked up part and installed it...done.

Very friendly and great service. They carry auto parts and accessories.

Friendly service this time, didnt have a great selection.

Always helpful employees, clean, always have what I need or get it quickly.

Everything that we needed and Sam the help desk was great

Good quality parts never go anywhere else :)

Great service

This store is old school with great people that have plenty of knowledge and willing to help!

Fairly quick service. Parking lot has a bit of a strange setup.

The best parts store ever.

Ok

Tony helped me with some parts and repair. Awesome!

Needed a hydraulic hose made, really impressed with the entire store

Best selection of parts and knowledgeable counter help.

If not in stock they order and have next day. Works for me. Thanks for installing my new blades

We always get excellent service &pricing.

Good price on oil I needed.

Great staff always friendly and ready to help

Will help with replacing parts that are simple.

I wish they would do inventory here. They dont ever have anything in stock.

All ways so helpful

Excellent Customer Service and Excellent Parts in Stock.

Always friendly staff

Low prices and good quality

Lady was very helpful

Ask for lifetime shocks.

Great service

Little too expensive

Fast service

Very helpful

Knowledgeable sales staff

Helpful and knowledgeable

Yes it was too.....

Frendly and knowledgeable

Great price

Large store, friendly staff.

Very helpful

Good service

Fast Service

Nice place

Excellent

Just passing through

Great

Cheap

OMG, I went in with a broken tripod emergency and the staff helped me on the spot - for free! It was a simple fix, but they jumped right on it to get me back to work. THANKS!!!

Excellent staff😉🌻

Why they speak Spanish are kind

Bad service