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Porsche of Huntsville
3800 University Dr, Huntsville, AL 35816, United States
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Porsche of Huntsville

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Ba
Review №1

5 stars +++. What a fantastic, quick, pressure free experience. Ray is so knowledgeable and accessible. He made driving away in a brand new car easy. It was well worth the 2+ hour drive each way from Tennessee to buy our vehicle here.

Ki
Review №2

They all were so very nice and helpful from the start to finish. Bradley was my sales man and he was very theral on teaching and guiding me on my new vehicle. Please keep up the good work !

Co
Review №3

Porsche of Huntsville is absolutely amazing. I had to evacuate from New Orleans and needed my 2018 Porsche Cayenne serviced. I’m a Nurse Practitioner in Louisiana and need to return home tomorrow. I tried Porsche of Birmingham and they were unsuccessful fitting my vehicle in for service. I spoke with Quinton at Porsche of Huntsville and he and the team made it happen! I’m so grateful and appreciative and wish I could get my car serviced at Porsche of Huntsville all the time. Thank you Porsche of Huntsville for being so accommodating:)

St
Review №4

Excellent experience buying a new Porsche 911 from Century. It was 5 months between order and delivery. During that time Bradley would call with periodic updates on delivery time. Car was delivered and we paid for it yesterday. The process to date has been seamless.

J
Review №5

If you enjoy the driving experience, you need to drive a Porsche. Porsche of Huntsville will put you in one. Service dept is great and takes care of every need

Ja
Review №6

Best car buying experience we have ever had. The professionalism of the salesman was amazing. The courtesy of the entire staff shows a respect for the customer that I have never seen

St
Review №7

Great customer service. Shannon rocks!

Jo
Review №8

Superior! I can’t express how impress I am with the level of service and genuine care I received.I drove from Atlanta to Huntsville, Alabama to purchase my Porsche Macan. The team at Century Auto made the entire process easy. When it came to financing the Porsche, they located me a rate lower than advertised.Very honest!They took the time to walk me through the features of the vehicle and setting up my phone.Again, the service and team are superlative and I would recommend this dealership to anyone looking to purchase a vehicle.

Ja
Review №9

Great work on my 2020 Spyder, always count on outstanding mechanics to swap tires on my rims. No one else in HSV takes the time and care to do it right!

Ri
Review №10

Awesome service, as usual.My vehicle & myself taken care of professionally and completely.No better crew on the planet !!!!!!

Ky
Review №11

I am impressed with the new service manager and. It seems as though the service times have been greatly improved.

St
Review №12

Proactive, highly competent, reaction to a leaking nearly new tire. Porsche of Huntsville saved me from any down time. The replacement tire cost less than 1/5th cost of a new tire. Lots of kudos to the service department!

Bu
Review №13

Ray Diaz and staff were very polite while working with me from a long distance.

Sh
Review №14

Quentin was very informative by providing updates regularly. He was very pleasant to work with.

Wi
Review №15

I was on a road trip 650 miles from my local dealership, when the vehicle developed a problem. Turns out the wheel speed sensors where the issue. I call my dealer who advised me to find a dealership that could make the repair... easier said than done. I was told 10-14 days before the service could be performed... until I spoke to Shannon Stull at Century Auto. I briefly defined the situation in hope that the parts and time might be available. In record time Shannon with the cooperation Chris Pope, where able to order overnight the proper parts and squeeze the car in for service. The parts did arrive and the service was performed without issue. I’m sure it was a team effort to make this happen, and thanks to the professionals who actually installed the parts! Clearly this Dealership, Century Auto has the service and professional staff to get the the job done. My night mare hunting trip was saved by the team, to include transportation to and from the rental car. Everyone I met at the dealership was outstanding, but I can’t say enough about Shannon and Chris.. true professionals. THANK YOU, for all the efforts and the time you saved me!

Ch
Review №16

Professional, as expected from Porsche. Even though they were backed up and hampered by an employee out sick and werent able to provide the loaner vehicle requested, they honored my appointment and provided an excellent door to door shuttle service that was really efficient and quick. When they phoned to tell me my service was complete, the driver was already 10 min from my house. The service on my vehicle was excellent as expected, and the Porsche tech sent a video going over my vehicle and the work done. Very happy.

Do
Review №17

Provided excellent customer service during my visit. Car was resigned to me clean and fully serviced.

BA
Review №18

Extremely detail oriented. Leaves nothing unturned and informs you with video and book of your personal vehicle details.

Ne
Review №19

My Porsche was at the Huntsville shop for over an week after I told and showed the parts guy and manger Shannon what was wrong with my Porsche. We pulled up the part and I left under the impression that the part was being ordered because it was going to take at least two days to arrive. Therefore when the part was scheduled to arrive was the timing I was told my car would be looked at by the technician. Lies lies lies .... I had to keep calling Shannon the manager to find out if there was any information on the arrival of the part ... how much will it cost and never an direct answer. Every time it was let me call you back and I am about to go follow up. And never return the call/s. After my car was there for a week I called again to only find out the part was not ordered and they were ordering it that day. Which meant at least another two days waiting for the one part that we knew I needed to arrive. The sad thing is this is the only place locally that are certified to work on my car or get parts from. I had to get a rental twice for a week because I never knew when my car would be ready. Extremely Poor Customer Service. Lastly they called me at 4:00 to tell me my car was ready when they close at 5:00 with only an estimate for cost. Never stating that they did not except certain payments. Noted on my receipt I had a premium car wash lol. My car was so dirty on the outside. I had just gotten the inside detailed myself. Such a joke.

Ry
Review №20

The service team at Porsche of Huntsville is always friendly with great service from the team of Porsche experts.

Le
Review №21

Excellent experience, Quietine was very professional and answer all my question while ensure that my needs where met. Overall great service experience.

ma
Review №22

I have had issues with my Macan, too many in my opinion, however this team of mechanics and the service team are the reason why I stick with it and remain patient and positive. They truly care and always have done their very best to ensure, although there have been issues, that they provide the best service possible and always go out of their way to please the customer. Amazing team, technical knowledge and certainly understand and practice high quality customer service. Shout out to Jacob, Randy and Chris. I appreciate you guys.

Bi
Review №23

Great experience for a long time coming first buyer. Total professionalism from all Century employees. No pressure and all were extremely helpful in explaining the new world of Porsche, to include those not directly involved in the sale. Highly recommend Century and the Porsche Brand.

Da
Review №24

I flew to Huntsville from Jacksonville to buy a Cayenne e-hybrid and drive it back home. From my pickup from the airport to drive-off it was a great experience. Bradley D. and Jon C. Took great care of me. I will definitely be talking to them when it’s time for the 2 seater. Thank you Porsche of Huntsville!

Ph
Review №25

Diligent, correct, on-time work with friendly and informative service advisors. Quentin Bowens is a standout!

ra
Review №26

About over a year or so ago Porshe of Huntsville did inspection service on my Cayenne without informing me of the cost. When I called this out to the service manager he said he would make it right and explained the dealership would provide the next service at no cost to me. He said he would document it in their computer records. I counted on that all this time, so when my vehicle was brought in for service I fully expected them to honor that promise. Well there service manager said they could not find any record. Please note that I confirmed this way back with the previous service manager that it was noted on their record.I am completely dissatisfied with the lack of commitment to what was promised by the dealership.I therefore refused any additional service and just agreed to pay for an oil change (which costs $430), The car was kept for 4 hours.I will never buy a Porshe again.

Da
Review №27

Very pleased with service department. Good service and reps are helpful.

En
Review №28

Chris and his team make things right. Plain and simple they strive to ensure if something does happen it is taken care of correctly. Thank you guys! See you all at the end of the month. 🇺🇸

Sa
Review №29

Porsche Huntsville took care of the transfer case issue in my 2014 Cayenne. Very efficient and thorough dealership service department!

Ka
Review №30

Chris and Shannon were wonderful! They explained everything in detail and were congenial. They were truly representative of the Porsche experience.

Ro
Review №31

Exceptional Service staff from the service managers desk, shop mechanics, parts department, shuttle service personnel, the folks who cleaned and washed my Porsche and bookkeeping departments. Thanks for the courteous, timely and a job well done. CheersR. Hornbuckle 4/16/21

Ja
Review №32

Great buying experience from the start of the order process, the order itself, and to the purchase.

Da
Review №33

Always a pleasure to do business with Porsche Huntsville. Great team that cares!

Mi
Review №34

What a great experience! Everyone was friendly and knowledgeable. Our car was exactly what we were told it would be and then some.

Ke
Review №35

Exceeded expectations. I purchased my car sight unseen and had it shipped to Michigan. Bradley walked me through the entire process including what to expect and timing of each step. He is a knowledgeable professional that I would make an effort to work with again—even though there are three Porsche dealerships within 25 miles of me. Everything was exactly as he said it would be and he continues to be a willing resource for me after the purchase. Outstanding communication. Thank you!

St
Review №36

Quentin and Shannon were excellent! They listened to our concerns and had our car fixed and back to us quickly!

To
Review №37

Century and the team at century Porsche are always top notch. Above and beyond the call of duty is always my experience. Jacob and Chris make it easy. A+ service. Good job!

Cl
Review №38

Great customer service experience!

Be
Review №39

WORST EXPERIENCE. The customer service is -10 the manager is rude and they could care less if you buy a car from them. The can’t properly care for customers.

Jo
Review №40

The service department is absolutely amazing. I have never experienced the level of care and detail that they provide.. Randy and Jacob are the nicest and most professional people I have dealt with. I cannot say enough good things about them. I will let them service my cayman every time i need something done. By the way having the videos sent to me while it was being serviced was amazing. Thank you very much for your help..

Ke
Review №41

As always,great service.My Porsche is ready now.

Ju
Review №42

Ray Diaz is the best. Kept me informed the whole way through the build.

Le
Review №43

Per usual, Century Porsche and my mechanic Graham Boccino are the best. Top shelf service for your Porsche at reasonable rates. He installed the PSE exhaust on my Carrera S and it sounds incredible.

Da
Review №44

Ray Diaz is the man! He will take care of you no matter what!

Ro
Review №45

Great experience and communication throughout the process.

Cl
Review №46

Service was great, car was complete at time stated. Thanks

Da
Review №47

Knowledgeable techs, convenient location, will use again.

Me
Review №48

We traveled from Florida to pick up our 2018 Porsche Cayenne sight unseen and was exactly as Bradley told us. Great working with Bradley. Would not hesitate purchasing again from this dealer.

C
Review №49

I highly recommend the service department at Porsche of Huntsville. Randy Carter and Jacob Holt consistently provide a great experience and high quality. The service work is always done correctly and the pricing has been very competitive to the market. This dealership is a valuable asset for the local community!

Su
Review №50

Great experience!

Mi
Review №51

Love this place but I always leave without a car. Maybe after my next stimulus check fingers crossed.

Be
Review №52

I live halfway between Huntsville and Memphis. I took my car to Memphis for its annual service a year ago. My check engine light had popped up several times before I took it. I was told there was nothing they could do for my car’s issue unless my check engine light was “on”. The issue persisted and became worse. I decided to try Huntsville to see if they could help. To my surprise, your dealership exceeded my expectations! I was provided with a loaner car and constant updates. Your service manager, Randy Carter, was amazing. After my disappointing experience in Memphis, Randy and Chris Pope will be my “go to guys” for as long as I drive my Cayenne. This car was our first Porsche purchase and being cared for the way I was in Huntsville, it will not be my last.Thank you for everything you did. I am a satisfied customer and will continue to use you for my future purchases.Sincerely, Becky Cobb, Iuka Ms,

Ch
Review №53

I had a major service performed on my Panamera this week. Jacob and Randy provided excellent service. From the time I dropped the car off to getting the loaner car to pick up. Everything went smoothly. Communication was very good. Definitely recommend this service team.

Ja
Review №54

I have used this dealership’s service department twice. Not only are the service folks knowledgeable and seem trusting, I’m so happy that each and every person are very professional with a commitment to customer service. Quite a class act. Thank you!

Fe
Review №55

Tried to charge up my car, only for their vehicles

Ja
Review №56

I’m am glad others have had a good experience with this dealer. We have not. We found the car we wanted here in Huntsville while shopping from out of state. Initially the process was smooth, easy, friendly...until the salesman, Bradley, sold the car out from under us. This was after several attempts to call, email, and yet for 24 hrs no word back, nothing. Only to receive a call hours after all the attempts to reach...to say the car was sold. Having dealt with other dealers and more specifically, Porsche dealers...the lack of communication and poor salesmanship was absolutely horrible.I know, in our case, we can shop at other dealers...I can only hope they treat their customers better than they did us.

sh
Review №57

Beautiful and luxurious and sporty all in one! Jacob in service is very knowledgable, helpful, and professional. Great overall experience!

Ca
Review №58

Randy does a pretty great job in service. I bought a 2017 Macan S, had a few issues, but they were resolved quickly and got me back on the road.

Ma
Review №59

Excellent service!!!

Ro
Review №60

We have another dealership closer but we make the drive to this location because of the excellent service department. If you want to feel like your business is appreciated go here.

Ri
Review №61

I love love ❤️ my new Porsche.Yeah yeah YEAH!

HC
Review №62

I bought a pre-owned 911, and have been coming to Century for service. I track and abuse my car...and Im kind of picky about the work done. Randy and his team have been outstanding in dealing with my numerous requests and getting my 911 ready for every weekend when I need it to perform at Barber Motorsports Park.

Ke
Review №63

Randy Carter and the maintenance team are great. The sales lobby is nice, too.

Mi
Review №64

Randy and team do great work in the service department!

Vy
Review №65

Helpful knowledgable staff. Highly recommended!!

Ma
Review №66

Excellent experience

St
Review №67

Super service!

Br
Review №68

😎🏁

Information
65 Photos
68 Comments
4.8 Rating
  • Address:3800 University Dr, Huntsville, AL 35816, United States
  • Site:https://huntsville.porschedealer.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 256-532-4560
Categories
  • Brake shop
  • Car dealer
  • Car service
  • Oil change service
  • Porsche dealer
  • Used car dealer
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:7AM–7PM
Highlights
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
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