Nicole was great to work with, so kind and helped us get the perfect pieces for our retail shop. Natural Stone went out of their way to get our project done in the best timeline possible and we SO appreciate all the effort. The installation was quick and the installers were friendly and efficient. I would highly recommend doing business with them. I absolutely would again.
Great business to work with. Friendly, helpful people who showed up when they said & did what they said. My Cambria countertops are GORGEOUS. I cant wait until my kitchen is done so I can show them off...!!!
The finished product is beautiful. We are especially impressed with the customer service. We felt very comfortable asking questions and seeking guidance all the way from design advice to the final installation
Upgrading counter tops is not a cheap expense and when youre investing in your home you want to know its done right. Well I can say without a doubt Natural Stone Countertops did an excellent job. Communication was great, staff is friendly and very helpful. We installed on existing cabinetry and some leveling was needed, but they had a recommendation on hand and he did a great job and left our house cleaner than when hed arrived. Great company and deserve your business.
Excellent selection and workmanship at a reasonable price. Nicole was great at guiding us through the process. Work site was well managed and all debris hauled off. Miguel, Carlos, Bill, and Phil did a great job with granite and tile installation. There were two other workers who did a great job too, but I can’t remember their names. I would highly recommend Natural Stone.
Natural Stone Countertops got the job done right, quickly, professionally, and with a really reasonable price. Their customer service is top of the line, every time they said they were coming out to our house they were on time and very friendly. If we had any questions throughout the whole process we called and if they didn’t know the answer of the top of their head they actually called back in a timely manner. Going anywhere else will just leave you disappointed, our quartz looks amazing.
This is our second time to use Natural Stone Countertops, they installed our bathroom countertops a few years ago and it was totally easy and perfect. We needed a kitchen update and they did not disappoint. Everyone involved was knowledgeable and professional. I would highly recommend.
Excellent service and very knowledgeable of their products. The staff was very helpful and patient in helping us selected our countertops. The installers were professional and answered all of our questions. We had two bathrooms remodeled with Natural Stone and look forward to using them for our kitchen remodel as well.
Nicole and Deanna were absolutely a pleasure to work with. Nicole has a great sense of color and design and helped me make informed decisions. Both ladies gave me excellent customer service consistently and I would highly recommend Natural Stone for kitchens, baths, fireplace surrounds, etc!
Nicole was knowledgeable and professional. The installation crew completed their work to a high standard, the seams in the granite were imperceptible. I would highly recommend this company!
Working with Natural Stone Huntsville was a great experience. After shopping around they were the best deal. I appreciated the fact I could look at the actual slab that I was purchasing. Nicole in the sales office was a true joy to work with. I highly recommend doing business with them if youre in the market for countertops.
They had many selections at the store so we are able to find the perfect colors we wanted! Then a few weeks later they were in the home installing. smooth quick easy process.
Catina went above and beyond to assist me in replacing the Formica countertops I inherited when I purchased my new home. She was there for every question and I couldn’t have asked for better service.
Awesome experience! Thanks for making the process smooth and easy!
These guys are good. Tolerances are 1/16th inch or better everywhere. We would buy from them again.
Excellent customer service! Very professional in all aspects from choosing the materials, having the template made, installation, and financial options. Also, from start to finish took only a couple of weeks! Thanks to the whole crew. We are very happy customers!
The Decatur office was a great help and Ginger had patience to answer lots of questions and let me decide on just the right granite for my kitchen. I priced numerous pieces before finding the “one”. I was able to see layout on the granite and get just the look I wanted. I definitely like the 15 year sealer put on it. They did an excellent job on installation. I am loving the new countertops.
Very professional, easy to work with. Would use them again
I went to Natural Stone a few months and the staff was very nice. I ordered one piece of granite for a 84 bathroom vanity. I ordered a remanent off of a slab there. I paid a 50% deposit and they were holding it for me. When it was time to be installed, they brought it for my vanity. Unfortunately they installed a piece that was not mine. I paid the balance of this in November and I wasnt ready for it until April. When I went by the shop to pick up a small piece for the shower, I was advised I still owed the other 50% as they didnt show it paid for.. Thank goodness I had a canceled check to prove I had paid for it. I contacted them and advised they had installed the wrong one. They said they would call the owner, they have never gotten back to me with any kind of explanation at all. It is installed with no explanation and no apology. Now it would cost me an extra fortune because I am not living in the house and the plumbers installed all the plumbing which would be another added expense to have it replumbed. An apology would have been nice, or they didnt have enough remanent left, or some kind of an explanation and give me another choice. I had no choice in the matter. No I would not recommend them for any stone work. After over 1100.00 for 84 inches, we sent them pictures of what we bought and what we had. The only contact I have had since was they sent me the warranty with still no explanation whatsoever. I have never been so disappointed in a company and I will never do business with them again. So my situation is this: live with it for the rest of my life or have a law suit and have the bathroom torn up again which has not even been offered.. I would give them a 1 in review
Nicole from Natural Stone was great to work with and they did an excellent job on my quartzite marble!
Great service. Very helpful and easy to communicate with. Countertops look amazing.
Excellent worked by those who measured and then installed our countertops. Faultless seams and perfect fit. Wouldn’t hesitate to return to this store!
From help with design choices, to install, a total professional company! Beautiful countertops at a fair price!
Ginger and the staff are great to deal with . Best price we found on a particular quartz we wanted . Cambria. Color was Montgomery looks fantastic. Will recommend to anyone needing countertops. Thanks
I was referred by an associate after being put off by one of the other Surface companies for weeks. Deanna gladly worked us into their schedule and within a few weeks we had new granite in our newly remodeled kitchen. I would highly recommend NSC.
Very professional. Stone choices are amazing!
Haley and everyone at Natural Stone were the best! They helped with the selection of our granite countertops, kept us informed about the installation and were there whenever we had any questions. The guys that came to install the countertops were very professional and made sure everything was to our satisfaction. Definitely will recommend Natural Stone Concepts.
Best overall!! Best price, best service/installation, best guarantee!! We love the folks at Natural Stone Concepts!
Natural Stone Countertops worked with us after our general contractor failed to transfer payment to NSC. NSC helped us to get the countertops we wanted and to get them installed.
We used Natural Stone Concepts for one kitchen reno and two bath renos. They had an incredible selection and the customer service was excellent. Ginger in Decatur was extremely helpful and awesome to work with!
Friendly, cooperative, helpfulGreat installation team and job
Great to work with and professional install
Nicole was above and beyond!!!
Wonderful!!!