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Hodges Mazda Service & Parts
10681 Philips Hwy, Jacksonville, FL 32256, United States
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Hodges Mazda Service & Parts
Comments
Ja
Review №1

Brought my car here to get some brake lines routed, they didn’t have parts or tools for it and made me supply them, wasn’t timely at all took almost a week and a half to get my car back in worse condition then in it was already in, stripped my abs module so I had to purchase another one. David my service advisor barely kept contact with me not giving my updates on the situation. My bill was almost $500 and NOTHING WAS DONE I MEAN NOTHING. They were very rude with assisting my with my problem with the price I talked to the GM He VERY RUDELY told me to get out of the shop and never come back again, and fired my friend that recommended me to come there. I WILL NEVER WASTE MY TIME AT A THIS DEALERSHIP EVER AGAIN. Was just a crazy experience I never thought would happen

St
Review №2

I just recently purchased a vehicle from here and had a pretty great experience. Tony helped me meet the needs that I wanted and was extremely professional the whole time. He didn’t push me into a sale, was not up in my face about me buying a car and was honest. Those are some pretty rare qualities to get from a person selling you a used car. He made sure he took care of my every need and genuinely cared. I appreciate him and the whole team at Hodges Mazda. I would recommend to a friend or family member!

Ke
Review №3

They follow up when they say and try their hardiest to resolve issues. They really stepped up to the plate on this one. Thx team!

Ca
Review №4

Great experience for a first time car buyer or a veteran who has an entire fleet of vehicles. Neil Schmidt was very helpful and extremely knowledgeable about the car buying process / financing options and features and benefits of each vehicle we were interested in.Not only do we have a new beautiful vehicle with customer service backing, we have a new friend in the industry!I can’t wait to come here to buy our next whip for my wife this Christmas 😎

Je
Review №5

Always feel at home. And at ease when at Hodges Mazda

Ch
Review №6

Neil is a great salesman. He is professional and cares about getting you the best price. Not often seen in the car business, highly recommend

Ni
Review №7

Awesome dealership with great people. Eric Singer is the absolute best salesman. The most caring and attentive experience I’ve ever had car shopping.

Ke
Review №8

Great experience! Neil Schmidt was very professional and went through great efforts to get me an amazing price on my new car! Highly recommend Neil Schmidt and Hodges Mazda!!!

Ro
Review №9

Great service dept

Ja
Review №10

I worked with Neil Schmidt and he was an absolute pleasure. Would highly recommend buying a car from him.

Er
Review №11

Great service

JH
Review №12

Fantastic service. Great people.

Ti
Review №13

Sean was an absolute gentleman and saw me through my purchase with the utmost attention. Would come back again and again.

Aa
Review №14

Corbin was great!! He was very helpful when it came to searching for a car.

Fo
Review №15

Thieves. $500 for 3 rear brakes? Never back there again

Sy
Review №16

I literally never write reviews, but I honestly felt the need too. I bought a Mazda3 here last year, and every single experience I’ve had with this place since then has been amazing. They’re extremely polite and accomading. The wait is never long. And they provide complimentary car washes (and even detail the inside too)! Seriously can’t recommend them enough.

Ri
Review №17

An absolute pleasure to deal with and I love my newest purchase. The staff was everything they said they were in the ads. I would highly recommend them to anyone and we will definitely do business agian in the future

Na
Review №18

Great Service Dept. TJ was very helpful and friendly. I would definitely recommend.

jo
Review №19

Amazing apple cobbler

Ra
Review №20

Outstanding!

Br
Review №21

Quick service and everyone was so friendly, they even have a room for the kids to play in!

Le
Review №22

Good service but you have to schedule 1 to 2 weeks out.

Se
Review №23

They care About customers and try to help you out.

Jo
Review №24

They told me the oil change for my Mazda would take an hour and it took 30 minutes. They gave me water and a leather couch to relax on. They had WiFi. They washed my car before they let me go. They didnt push additional service on me, only passively mentioned some things and backed down immediately when I showed that I wasnt interested.What more can you ask from a service center?

Do
Review №25

Great ppl

Ja
Review №26

They did a very poor job washing my car.

St
Review №27

Friendly and quick

Jo
Review №28

Very clean restroom.

Sc
Review №29

Edited this review to 1 star as my mom took her car in for simple oil change/tire rotation some time ago and while reviewing her receipts I noticed she got taken advantage of for well over $250 of needless nonsense. Just 1 example is a battery service--there is no servicing required or even possible on modern batteries, especially on a new car with only 20k miles. I think you have to go back to the 70s or 80s at the latest for a serviceable battery.Original review: Service is good but Id never buy a car here. Much better to go to a higher volume dealer in Orlando like I did for a lower price, better experience and much more reasonable junk dealer fees. $1300 is the highest Ive seen anywhere. They also grossly underpay on trades by anywhere from $3-$5k based on what they offered me on my vehicle and what they offered on my sisters. A simple online valuation from CarMax, Carvana, Vroom and even competing dealers prove that.

Information
3 Photos
29 Comments
4.7 Rating
  • Address:10681 Philips Hwy, Jacksonville, FL 32256, United States
  • Site:https://hodgesmazda.com/service/?utm_source=google&utm_medium=organic&utm_campaign=scgooglemybusiness
  • Phone:+1 866-591-3941
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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