Love love love the Beauty Fab LAB!! From Kids braids to my virgin hair. Customer service is top notch....very patient-I never know what I want but always walkout as if I planned the picture perfect look! Highly recommend!
I always purchase my hair from Fab Lab and I’m always satisfied. My daughter relocated to West PalmAnd she still buys all her bundles at this location. Quality that lasts and lasts!!!You won’t be disappointed 💕
Ive been getting my hair and hair care products from them for a while now, and I have yet to be disappointed! Whether it’s for my natural hair or my bundles I get from them they have whatever it is I’m looking for. These ladies do an amazing job at making everyone look and feel as beautiful inside as they are outside when they get out of their chairs. If you’re new to the city and need a reliable black owned hair store this is the place for you!
Very wonderful experience. The employees were very professional. The customer service was amazing. I got hair for my niece that she loved, very great quality and affordable. I was very pleased with Beauty Fab Lab.
GREAT CUSTOMER SERVICE.. GREAT QUALITY HAIR... PRICES ARE REASONABLE..BEAUTY FAB LAB IS THE PLACE T0 G0 !!!
The customer service is great. The owner is very professional. I am always pleased with the service provided. I have recommended this business to numerous people. Very affordable.
If your looking for top quality hair beauty Fablab is the place to go! I’ve had great experiences with the hair I’ve purchased it’s been 7 months & counting, I’ve had 3 different installs with the hair and it’s still in good condition no shedding, no tangling, no nothing! And the bundles are still thick & full. Most definitely will be shopping there from now on! 👍🏽💇🏽♀️🙌🏾
Ive worn this hair off and on for 2 years and its still look fabulous. Ive applied heat washed and dyed it. The hair is still full and will last a long time if maintained and groomed, I recommend anyone to purchase your hair from beautyfablab, very helpful & great customer service, and its a one stop shop! 😊💇🏽
If you are looking for quality hair I would recommend. However I would not recommend getting your hair done here. While you do get laid and slayed they are totally unprofessional. All of the stylist, (excluding the one who does the braids on the end) are unprofessional. If you schedule an appointment in the morning Id recommend you coming at least 30 minutes late (I once waited a hour) because if you come on time they will not be there. You will be waiting. Then when they do theyre gonna look at you like, what time I had told you to come in? THIRTY DAMN MINUTES AGO THATS WHAT TIME. Why do you schedule appointments if you dont even write them down? And if you schedule an afternoon appointment go ahead and show up a hour late because apparently they all think they can do sew ins in 5 minutes and book 5 people at the same time. And them being late to begin with doesnt help. Needless to say dont get your hair done here. I wont be anymore.I rather just pay more for better service.
I have a simple tip. Please be sure to list your establishment as a “private business” when you advertise. It will prevent potential customers from driving across town to patronize your business. Your potential customers would greatly appreciate it.
#BBE best bundles ever!!! Excellent customer service. Hours are very accommodating and they have all my natural hair needs! Plus they are blacked owned 🙌🏾
I have always experienced good professional service at the Lem Turner location. The owner was so accommodating that he ordered a product for me that he didn’t carry at the time and had it available at the promised time.
My wife received her bundles of hair prior to our wedding day in 2017..Loved the look she has when she wears it ..still looks good 2yrs later.
I was promised I wld get my hair in the next order and will be notified when it was in store. When I got there all I had to do was make my payment! The service was amazing and hair feels great! Can’t wait for the install.
It was last minute on Sunday and I needed a closure. I reached out to beauty fab lab on IG n he responded and gave me time to meet him with no problem..I was so thankful for the great customer service.
Did a great job and the time that it was do e in was great. I was in and out in less 5hen 4 hours
The owner is professional, offers quality hair and he’s flexible with store hours to ensure the customers get what they need!
Great customer service!
I like the owner! But the employees are rude and very unprofessional. I have cancer and my hair is very short, when arriving the stylist laughed because I wanted a sew in. I left, didnt even get my hair done. Take pride in your job ladies. Smile and greet people. You never know whose life you can change by being sweet and sincere, instead of acting like hood rats. I only recommend business there because of the owner and other than the salon everything else is grand. Other than that FIRE all those unprofessional little girls who want to gossip and act ghetto and put real women up there that know how to act like women and carry theirselves like it too!!! P.S. if you dont wanna work then QUIT. Theres a lot of women who would love to work!
I brought my mom some hair from here and she lovvvvvves it!! I also purchases all my daughters hair products from here.. Customer service is great!
She ruined my 360. I think she was just learning. It didnt last 12 hours. I expected what I seen on IG but thats not what I received in reality.
Quality, Customer Service, Wait TimeAlways has been great service 💯
Absolutely love the quality of the hair I purchased! Be back soon, Thank you!!
I love Beauty Fab Lab best hair in Jacksonville Fl. Great quality, great prices, fast service you won’t be disappointed‼️
Today was my First visit and I’m satisfied I didn’t get a nasty unprofessional feeling so that’s great the ladies are very friendly and they get you in and out toya did a great job on my hair I love it it’s tight and it’s exactly what I wanted, I didn’t have to wait at all and the time for her to do my hair wasn’t long at all thank you so much toya I really love my hair
If I could rate this vendor and his product I rate them both a negative 5! The hair is lowest grade possible. Its nappy after 1 day. The only way it looks decent is after washing it. You have an hour or 2 afterwards and its bushy again. Then you call him with an legit complaint he is unconcerned, rude and, unprofessional. If you are looking for quality hair that is guaranteed DO NOT SHOP WITH FABLAB-#BAD BUSINESS
Do NOT I SAY DO NOT shop here. Rude to its 10th power! I just went in to buy hair glue had my 2yr old with me i said hello tho heffa replied what u need with an attitude. She was twisting so danm hard and trying to stomp with some force she almost knocked my baby over and thats when i almost knocked her out. I added to my order A stocking cap she snapped her teeth n rolled her eyes but she didnt notice she ended up going me 3 caps instead(thx) if she had focused and less attitude She could of caught it and i probably would have returned it but since she wanted to play who can be nastier i kept it. Dont shop with this hair store never!!
Made special trip here on our way back to NY (we like patronizing minority owned business,) pull up to front door, sign indicating “CASH ONLY!”Oh well, we’ll take our business to CoCo beauty supply, see how we “fair” there!
**RATING IN FOR THE STYLIST THEY EMPLOY::San, absolutely terrible unbelievable Service and workmanship! She has no discern for her clients, your just another number, doesnt even care to know your name, everybody is boo this boo that because she doesnt even know who you are in her chair, unless... yall have an established repor, then she just talks drama. Rude, on the phone doing hair, careless and most importantly unprofessional!!! Your not at home, your at your place a business having completely unprofessional conversations around people who dont know you and you dont know them.... She doesnt deserve to call herself a Stylist in any definition! Late, careless and apparently has ONLY A LIMITED AMOUNT OF STYLES & PROFESSIONILISM SHE CAN DO, SHES NOT THAT TYPE OF STYLIST, SHE CANT DO OTHER PEOPLES HAIRSTYLES. DO NOT VISIT HER WITH ANY EXPECTATION OF A STYLE NOT ON HER PAGE BECAUSE SHE WILL ASSURE YOU THAT SHE CAN DO IT AND KNOWS WHAT SHES DOING BUT WILL TELL YOU AFTER YOUVE PAID HER AND SHES RUINED YOUR HAIR THAT SHE CAN ONLY DO THE STYLES FROM HER PAGE. SHES LIMITED AND BASIC. NO DISCERN TO KEEP UP WITH HER APPOINTMENTS AND TIME YOUR SUPPOSED TO BE IN HER CHAIR. LATE, NO APOLOGIES FOR WAISTING YOUR TIME OR INCONVENIENCING YOU. WILL TELL YOU SHE WILL ARRIVE OR IS ON HER WAY AT A CERTAIN TIME AND BE ALMOST 2HOURS LATE AND NOT CARE.UNFORTUNATELY AS A BLACK BUSINESS, SHE IS A TERRIBLE REPERSENTIVE, WHEN YOU CONFRONT HER SHE BECOMES DEFENSIVE, AND IGNORANT AND WILL HANG UP ON YOU OR IGNORE YOU AS A CLIENT AND NOT BE AVAILABLE. UNLESS YOU JUST SHOW UP, WHICH NO ONE SHOULD HAVE TO DO TO GET SOMETHING CORRECTED THAT SHE IS RESPONSIBLE FOR!!!!! USE HER SERVICES AT YOUR DISCRETION AS A LAST DESPERATE RESULT!!!!!!!!!. SHE MAKES THIS BUSINESS LOOK BAD EVEN THOUGH THEY HAVE WONDERFUL CUSTOMER SERVICE IN THE BEAUTY SUPPLY SHOP PORTION. SHES RELATED OR CONSIDERED FAMILY TO THE OWNER, APPARENTLY, MUST BE THE REASON THEY WONT MAKE HER HANDLE THINGS BETTER FOR THE COMPANY SAKE.The beauty supply portion store of the location is great as far as the guy that works there and customer service. Very helpful, very upfront, very honest... Patient and willing to make themselves available as I needed to purchase some hair on a day they were closed the guy who responded to me made sure I got exactly what I needed. Heard really positive things about the hair they carry so was willing to use their hair and recommend it to others, but the salon..... Thats a completely different story....
Awesome place and great customer service!
This was a very easy and pleasurable experience.
Perfect people for doing people hair
They werent open. But they do hair there too
I mean EXTREMELY ghetto just nonchalant attitudes horrible customer service and theres no way i would spend a dime here! Needless to say it was actually the manager who was rude and very unprofessional!
Great For Barber Products...
I wish you could give 0 stars, awful customer service, they can’t seem to get their business hours right. Hair is probably awful anyway. Try another place people!
Went in for a frontal . Came out looking like boo boo the fool . My frontal was tinted to an orange color . I’m not orange I’m brown skin !! They use too much of the hair like my head is big . Not everyone needs 3 bundles and a frontal especially if my head is small . Frontal didn’t even last a week . Wasted time and money
SAN KNOWS HOW TO SLAY THE HAIR. MY NUMBER ONE STYLIST.
The girl that did my hair messed my hair up, after I took out my sew in my hair was completely damaged . The way my hair was braided down cause me lots of breakage .. this was really unprofessional braiding and the whole team was unprofessional
Very unprofessional
San is the best
The owner is very professional
Cool
Never again
Awful