user
GameStop
819 W Esplanade Ave STE H, Kenner, LA 70065, United States
Appearance
GameStop
Comments
Ju
Review №1

Great customer service. Very friendly and helpful

Da
Review №2

I didnt even know this Gamestop existed until the man at the one on Vets told us to head over there to see if they had an item because they had more collectibles. They definitely had a lot more variety in stock and the 2 ladies were both very nice. The African American lady was especially friendly and was talking to both my sons about the games and collectibles they liked to try and help come up with some recommendations for them and we ended up having a long discussion about the video game Skyrim. Best Gamestop experience weve ever had. Definitely gonna make the extra drive to go to this location in the future.

De
Review №3

I really like this location. Its always clean and organized. Sidney and Sean are my go to people. Very professional and knowledgeable of the games I ask about. They recommend good, fun age appropriate games for my kids and whether they will get bored easily of a game I choose. I have no problem trading games for different ones or buying preowned games. This is the store to visit on West Esplanade.

DR
Review №4

By far the nicest and most knowledgeable guys Ive talked to at a Gamestop. Werent pushy and gave helpful advice.

hu
Review №5

Please i need a store like this but in miami i need to know how to look for de goodies store full of sale like this one 😍😍🥰😍🥰😍

Ro
Review №6

I know maybe this is not the place to express this but I just have to say it; I have waiting a lot for Nintendo and they just improved the battery 🔋 for new Switch 🎮😔

Br
Review №7

Really nice people. Very helpful

Wy
Review №8

When you go to this store ask for Kaylan she gives the best customer service!!

Ke
Review №9

My son and I love it here

Je
Review №10

Long time buyer since 7 years ago. Recently cancelled rewards membership due to new policy preventing a trade in on a game I didnt bother opening 24 hours prior.Contacted corporate and verified purchase thru rewards account, since April.Brick and mortar stores will have difficulty competing with online with questionable policies.That being said the staff prior was friendly and understanding. This sort of interaction would have not occurred under their employment.

Sa
Review №11

Its never busy enough to the point of it being a hassle. Went in on Black Friday and was out in 10 minutes, and most of that was just me deciding what I needed. Staff was really helpful and nice also.

Br
Review №12

Their family!

Do
Review №13

Always my favorite place to shop and good customer service.

By
Review №14

Great staff only problem is it turned into a toy store video games are not a priority anymore. Video games are pushed to back of store while overpriced novelty items take 3/4 of the room. Better going to best buy to get new games at 10 to 20 dollars cheaper

Ro
Review №15

Friendly staff. Neat stuff that is hard to find sometimes.

Bl
Review №16

No ps5, no series x or s.

Ja
Review №17

Friendly service.

Je
Review №18

Very great customer service. Also, very great selection.

Wa
Review №19

Sydney was very helpful and most gracious. Also not hard to look at.

mo
Review №20

Friendly employees who are very helpful. Will return soon.

Is
Review №21

BEST GAMESTOP LOCATION EVER BEST STAFF EVER YOU WILL NOT GO WRONG CHOOSINGTHIS STORE

My
Review №22

I visit this store about 3 times a week, and have made a close connection with the people working there. I enjoy the fact that the cashiers are able to remember me.

ja
Review №23

Location ever insightful and polite

Ge
Review №24

Alexa is always there to help. Love this store

Tr
Review №25

Friendly and wide selection

Vz
Review №26

Ive been going to this location for years. Its clean, well organized, and the staff is (in my experience) extremely nice and helpful.

Dr
Review №27

Its a 50/50 stroe meaning its half games and half merch. Id rather an all game store but its still good

Ja
Review №28

Good store just not a big variety of games

Jo
Review №29

Used to be one of the better GameStops, but after the change in management, the store just isn’t the same. It is still a good, standard GameStop though, for what it’s worth.

Le
Review №30

The person that helped me (Alex) was courteous, friendly and professional. I have been a customer since they opened, and my experiences there have always reflected this same treatment.

Ki
Review №31

My nephews love this place has good buys on some games.

Lo
Review №32

Love it very friendly environment

Br
Review №33

It is a gamestop. That being said Andrew and the staff always make it worth it to come in. Whether Im just killing time or looking to buy. Always stocked with a great funko selection. They are subtle about pushing the gamestop stuff. Overall great shop.

Ma
Review №34

This Gamestop is the best one.If youre looking for a Gamestop go to this one.The Chateau one beats Veterans by so many light years.This gamestop as soon as you walk in you are greeted and helped,they make sure you have everything you want and make sure you get the promos and discounts that are available.I recommend this place to everyone.

ti
Review №35

Can buy your cell phone for cash good deal better then eco kioks at walmart pricing less hassle more cash for phone . Great toys games kids friendly let my son play !

Ok
Review №36

Thos place is the best game stop ive ever been to

MA
Review №37

AMAZING DESERVES A SEQUEL

Ro
Review №38

Went to buy No Mans Sky yesterday, as I heard the game itself was $20 dollars and just had a massive update. The cashier claims there is a $60 DLC; I ask him if the DLC is the new update, which he responds yes, so I buy both the game and the DLC. Well, as I get home and redeem the code for the DLC, I find out the DLC is just another, more expensive digital copy of the game. But because I already put the code in, I could only return the disk, as I dont need 2 copies of the game. It sucks because i originally just wanted to buy the game at $20. The cashier literally lied to me and i dont think ima go back to this location again.

Je
Review №39

Its Gamestop, does it really need a review. Either you love it or you hate it.

Br
Review №40

Excellent sales for Black Friday and Fun staff

Ch
Review №41

Great selection, friendly but always professional salesmen.

Co
Review №42

I found the store was well stocked and I found what I needed.

Je
Review №43

Friendly staff. Andrew and the rest of the staff do a good job keeping the place up and running.

Te
Review №44

What the hell is with all the hoodrat reviews? Its a great Gamestop. Most gamestops are awesome. From Glen Burnie, Maryland to New Orleans LA to Los Angeles CA. But these reviews make me shake my head in shame. Wow diz aint pweskool so if u needit attention u shoulda axed mommy Jesus Christ help us all.

Jo
Review №45

Always friendly service and great choice

SA
Review №46

The best customer service i had n a long time when comes down to earth n being 100%real with sum one to let em know wat they bout to do is a gud deal or a rip off i recommend this game stop out of all of them n last but least the customers are right even thou u wrong in dat store but they explain y ur wrong not just a attitude saying no they exactly show u y u cant do it like example i went to 3 game stops b for them n i was going to trade my Nintendo wii min n they all said ok but i changed my mind n waljed out n then i needit gas money so i went to diz one n had brought it again n they told me excuse sir but if u trade or sell dat to us ull b in up oweing us n told them i been to 3 stores n they didnt say nothing like dat n they explain well as my job let me tell u y if u dont have both parts we will have to charge u wat pices u dont have n bill u so dat we dont loose money on a system dat we have to pay double for n then sell as use we wont make our % cuz we had to spend the extra 40$ in sted of making the extra 40$ ya see wat im saying if u want deals 1/2 off or a gud trade or buying bundel they will help u look for it n pretty much get it fo u so everyone is a win win

Em
Review №47

Terrible prices and shietsy employees

La
Review №48

They have all the games

Ed
Review №49

I was looking for Gundam Models to build with my kid. They had a vast selection and the sales person went above and beyond to help me!

St
Review №50

Typical gamestop

Ia
Review №51

Its gr8 m8 not b8

sc
Review №52

Its game stop should i say moer

Ch
Review №53

This GameStop has awesome customer service!!

C
Review №54

Genuinely helpful people, attentive and friendly!

Ga
Review №55

Got what I needed and got in and out unlike the one in lapalce la HORRIBLE!

Ga
Review №56

Very nice I

Sc
Review №57

Very helpful and knowledgeable

Je
Review №58

Nice selection of games

bi
Review №59

Great place

Bo
Review №60

Lovely people

Br
Review №61

Great service

Ke
Review №62

Nice and friendly

SH
Review №63

Love this place

li
Review №64

Cocoa butter

ja
Review №65

Good

Ma
Review №66

They sell video game controls and there is insurance for the devices. Excellent attention.

Sh
Review №67

Clean, friendly staff, affordable prices.

An
Review №68

Do you have a 1000 turkey Fortnite card?

Wi
Review №69

My children are fascinated.

Information
26 Photos
69 Comments
4.6 Rating
  • Address:819 W Esplanade Ave STE H, Kenner, LA 70065, United States
  • Site:https://gamestop.com/store/us/la/kenner/3276/chateau-commons-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 504-467-3178
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • T-Mobile3000 Loyola Dr Suite B, Kenner, LA 70065, United States
  • Moneygram3901 Williams Blvd STE 7, Kenner, LA 70065, United States
  • Metro by T-Mobile2100 Airline Dr, Kenner, LA 70062, United States
  • Bala WirelessKenner, LA 70062, United States
  • Boost Mobile1621 Williams Blvd, Kenner, LA 70062, United States
  • Metro by T-Mobile2315 Veterans Memorial Blvd, Kenner, LA 70062, United States
  • Super Tec3329 Williams Blvd, Kenner, LA 70065, United States
  • Smart Mobile3814 Williams Blvd #8, Kenner, LA 70065, United States
  • IPhone Dr.3901 Williams Blvd #3, Kenner, LA 70065, United States