user
Parks Chevrolet Kernersville
615 NC-66, Kernersville, NC 27284, United States
Appearance
Parks Chevrolet Kernersville
Comments
Mi
Review №1

My husband and I purchased a 2018 Jeep Grand Cherokee today and we are thoroughly enjoying it. Even though it is used, it was cared for and seems to be a great vehicle so far.Logan Deweese was our sales person and he did a great job. He may be a young, relatively inexperienced salesman but, he wants to help by listening to what customers want/need to find them a perfect vehicle. He is eager to learn the FULL process of selling a car, even with the daunting amount of paperwork involved. We will definitely keep him in mind and use him for our future car buying needs!The Finance Manager, Wesley Watson, was a pleasure to work with as well. The finance portion of car-buying is tedious at best, but Wesley makes it a little better by being personable.Brian and Ty were also a pleasure to work with, assisting with the trade-in quote, the initial credit check portion, and generally assisting Logan with paperwork questions.We are happy we chose Parks Chevrolet Kernersville for our car buying needs!

El
Review №2

Extremely satisfied with my experience at Parks. Delilah helped me purchase my Toyota Tundra, she was fantastic! Very informative, nice, and most importantly, not pushy. She got me all the info I needed, and the truck has made my life so much better. Ask for Delilah if you’re going to purchase!!

bo
Review №3

Client Advisor was upfront and easy to work with, knew we we coming by so he had the car pulled up and ready. Swift and easy process, would recommend to others. @nickwetzel

Wi
Review №4

Head a great out of state buying experience with Parks Chevrolet. I worked with Joe R. to purchase a 2016 Audi S7 and he was extremely responsive to all my questions, regardless of the time of day. They worked to schedule shipping and car was better than expected when it arrived to my house. Great all around customer experience!

An
Review №5

Experience here was great! My salesperson Delilah was wonderful! Price on the truck I bought was thousands below other dealers and still received some money off! Very quick in and out! Delilah was quick, professional and got the truck delivered super fast! I would recommend this dealer and Delilah my sales person very highly for a great price and Awesome customer service!

Mi
Review №6

So pleased with the quality and service I experienced at Parks!Tim Gallione was great! Answered all my questions and then some!When I arrived to check out the car it was immaculate, even better than Tim had described it!He took the time to walk me through all aspects of the purchase.I have owned many cars but this car buying experience was exceptional!Mark in finance was also very professional and thorough throughout the transaction!Could not be happier with my purchase from Parks Chevrolet! Thanks

Ju
Review №7

I had been looking for a Z71 Tahoe for awhile. I called to see if one was available and I must have called at the right time to to get one before it was gone. I drove from Roanoke to buy it. Nick was awesome to work with. He listened to me, showed me the Tahoe I was interested in and made the deal. It was so easy. Nick, as well as everyone there that day in the Park Chevrolet store was absolutely welcoming, accommodating and Johnny on the spot and I appreciated it all!

Be
Review №8

Park’s Collision was great to work with. They keep me informed about the whole process and the estimate they originally gave was very close to the final cost for repairs. The work was completed quickly and the finished car looks as good as new. I would definitely recommend them

Em
Review №9

Had a great experience with Delilah and Hannah today! We were on a cross country trip when our truck broke down. Spent the day deciding between a new transmission or buying a new truck. Our dog was traveling with us and they were so welcoming letting her come hang out inside while we went back and forth for hours. Ended up buying a truck and are very thankful for their team making this day a bit easier on us!

Ja
Review №10

I was able to purchase the car I had my eyes on for the past few weeks with the help of Delilah and Lamar. Delilah is the best! She will do whatever it takes to get you driving home today & I really appreciate Lamar looking out for me as well. I got my Chevy Equinox & couldnt be happier!

Le
Review №11

I was with my daughter at Parks Chevrolet. She purchased a Jeep. She was assisted by Nick Wetzel I would like to personally thank him. He went out of his way to help make this a pleasurable experience. He was knowledgeable and personable. I hope Parks realizes what an asset he is to their company

Wi
Review №12

Inquired about a Tahoe, sold over the phone and delivered the next day. Ty and Logan made it a smooth transaction, especially with me being located in Florida. Will definitely buy here again.

To
Review №13

I really enjoyed working with Delilah on my recent pre-owned vehicle purchase. She is extremely knowledgeable, professional, and detail oriented. She made sure everything went smoothly, followed up, and took care of some loose ends others would have disregarded. I look forward to working with her again in the future.

sn
Review №14

I sold off my Toyota corolla to the dealership. Delilah was extremely helpful and walked through with me the entire process. She was simply amazing !Ask for Delilah if you’re going to dealership!!

Bo
Review №15

I worked with Delilah and she was top notch. She went above and beyond to assist me. I would recommend her to anyone looking for a new/used car.

Ab
Review №16

This is a very unprofessional dealership after us viewing a vehicle a few days ago and getting the pricing done with the salesman and the general sales manager. We arrive today to pick up the vehicle with the agreed amount ready in certified funds we are told that the GM is not gonna allow the sale to go through after wasting our time and money to drive there and sit there for a couple hours and add insurance to the vehicle and everything was done we get told that they cannot do the sale . I would not recommend anyone to do business with this dealership ar all it was a complete waste of time and resources and they do not respect their customers at all. We walked in with a check for 95,000.00 dollars as agreed and completely had our time wasted

Ca
Review №17

Nick W. Did and amazing job going above beyond to make sure we got in a car. Thanks so much 😊

Sa
Review №18

Salesman was not upfront with the deal, didnt clean my new car, help me move things, even thank me for buying the car! Emily is finance was great!!! Friendly, helpful. Love my new car... just wish for a more upfront salesman and wish they would have cleaned my car.. just poor service to me.. I wasnt even shown anything on my car etc.. I left in the dark.. dirty windows and confused on where everything was on the dash... Parks pushes the deal on the car before you even know if you like it or not..

Et
Review №19

Jayson Plymale was my salesperson and he was excellent to work with. Felt very comfortable and was very easy to talk with, he answered any questions I had with complete honesty and to his fullest. Did everything he could to make sure I got what I wanted which was very helpful. Beth was also very helpful as she found me a great sales rep and was very professional on helping me through this process. Great team of employees at Parks Chevrolet in Kernersville

Co
Review №20

A HUGE thank you to Delilah Martinez at Parks Chevrolet for helping me get this 4Runner! She was knowledgeable, super helpful, and overall just great to work with! She made the process as easy as possible for me, and was happy to answer any questions I had. Next time I’m in need of a car, I will 100% be reaching out to Delilah for my purchase!

RU
Review №21

Had a great experience at Parks about a used 2016 dodge ram Big Horn truck is in great shape sales personnel done a great job very pleased

Ja
Review №22

This dealership is very unprofessional and love to waste there customers time. We had an agreement to purchase a vehicle and spoke to the sales men and the general sales manager at the location and added insurance to the vehicle and arrive we arrive at the dealership with the funds for the vehicle just to be told by the salesmen that the general manager is no longer approving the deal to go thru, all though we had a verbal agreement with the sales men and the general sales manager. Which in NC a verbal agreement is binding and still was told by the sales men that we couldn’t purchase the vehicle for the agreed price. Also we wasted hours of driving to the dealership and waiting there. And wasted money on cutting out a check for the purchase and insurance. And we never got any reimbursement even tho the agreement was broken off BY THE DEALERSHIP!!! I will not recommend doing business with this dealership!!!

Mi
Review №23

I applied for an interview 2 weeks ago and was told I would get called back, never was and when I called the other day I was told I’d be called back as the agent was in a meeting which is understandable. I tried twice this week and both times I was told I’d be called back. Poor management if you can’t even have the courtesy to even return a phone call

Da
Review №24

Jeff is is great! Came in to have the starter replaced. Explained what was going on with my truck and Jeff recommended that the battery be tested first. Had the battery replaced and not the starter. Everything seems to be working okay. Thanks Jeff!

Se
Review №25

Nick Wetzel was very helpful with the entire process. Most of the work was done via email so that when we came into the dealership to buy, it was a very painless and quick process.

Ch
Review №26

Came in to check out a car from ms Delilah Martinez, she was very knowledgeable about her product had amazing customer service and was very on point with the process and most importantly valued my time. We were in and out of the dealership and I was very happy with my new vehicle. She has gained a very loyal customer and I will make sure I tell all of my friends and family about her. If anyone takes a trip to parks make sure your specifically ask for Delilah !

wi
Review №27

So pleased with the vibe I got at parks, I was only killing some time waiting for my buddy to grab his car from service, Ms delilah greeted me with the biggest smile, we sparked up a great conversation and she took me around the lot to show me what they had, when im ready to come purchase a car i will be coming back to ask for her ! Great personality, thanks Delilah !

ja
Review №28

Nick is the man! Very sincere, keeping it real kinda guy, and not pushy at all. And somebody!! Give the guy a jacket for riding out in the cold in that buggy thingy!!!&.

Ma
Review №29

We would love to experience the. Parks Promise! We purchased a 2014 Dodge Ram 11 months ago. In the 11 months we have put 10,000 miles on the truck. Starting 2 weeks after the purchase the problems began. We have had to replace both front wheel hub assemblies, inner and outer tie rods, 4 new tires, rack and pinion, cam shaft sensor, crank shaft sensor, map sensor, coil packs, plugs, IAT sensor.... It is a money pit! And guess where it is? Sitting in the yard broke down! We have spent over $4000 in parts and labor. Thats not to mention the monthly payment for a vehicle that is sitting as a yard piece. I will make post here and anywhere I can until someone makes this right.

jo
Review №30

Nick Wetzel was outstanding, very helpful, friendly. highly recommended. please come see Nick.

La
Review №31

Great car buying experience. Very friendly, informative, and no pressure. Sales Consultant Kevin Swinton aka 6/7 worked hard on our behalf with the manager, to get us in the car we needed. I would recommend Parks Buick GMC for your next car purchase, and easily give them 5 stars. Love my new ride!

Sh
Review №32

Just purchased a work van from Nick at Parks Chevy. It was a process made easy by everyone. Nick was awesome!! Definitely will be recommending to everyone I know who needs a vehicle.

Au
Review №33

Erich Jenkins went out of his way to get me in a vehicle that would last and wouldn’t kill me with payments. He sells with the best intentions of the buyer instead of himself. Will definitely be coming back and referring anyone I can to Erich.

Jo
Review №34

I had a great experience at Parks Chevrolet! Erich Jenkins was very helpful and knowledgeable. Definitely check out Erich and the Parks Chevrolet team if you’re in the market for a new car!

Er
Review №35

Jeff was a pleasure to work with. Super helpful and kind! Him and Jason when above and beyond when I asked them to show me a new Tahoe and we’re super helpful when trying to decide which vehicle would best fit my needs! Thank you parks!

Cr
Review №36

Sihem Smith was our dealer he and the entire that helped was amazing. Bryan, Wesley,TY. They all helped and made the experience great. Everything was handled in a timely manner. They handle everything well. I would definitely recommend this staff to my friends and family.

Ro
Review №37

If I could give a zero I would. I called about a Chevrolet Tahoe I found for sale on car fax that said new listing. Called Parks Chevrolet about it and was told that they did not have that vehicle or stock number. Two days later seen the add on another sight and called back. They had the vehicle. It was in inspection all day and would let me know when it was ready. They texted me and we went to see and drive it. It had a light on on the dash. The back left brake chamber was stuck or something and making a loud noise. Also you could smell it burning after they moved it two parking spaces over. They said to test drive it like this. It would have messed the it up or caught on fire. If they could not see any of this in a all day inspection something is definitely wrong. I would never buy anything from here if this is there inspection process and standard. That’s scary!!! People be aware!!!!

Sa
Review №38

Do not trust them. Purchased a used 2019 f350 super duty on 07/09/2021. Took the vehicle on a weekend family vacation and the maintenance light came on. Ask my salesman if the service was done and he assured me it was. That was part of their multipoint inspection by certified technicians. When I got back from my family vacation I check the engine air filter to see if it was replaced before I reset the maintenance light and it was full of a rats nest, air filter nasty and destroyed see pictures. Check the cabin filter and it was nasty. Check the oil to find it extremely black and the drain plug was damage. Because the dealership is far away from me and I dont trust their certified technicians to honestly perform a service I did it myself. Spent $321.68 on filter and oil on a vehicle I just purchased and these services was supposed to have been completed by a certified technician. Brought this to the dealerships attention on 07/19/2021 and they just got back with me on 7/29/2021 letting me know they will only give me a service credit. Why would I want a service credit from somewhere that is not honest or trustworthy. Please look at the pictures before you consider buying a used vehicle from them. Also, the administration key for the mykey I was given was not a administration key. Found that the hard way after spending more money at another local dealership and had to buy another key.

Gl
Review №39

Service was very good. Both of the service advisors were friendly and professional. My waiting time was not as long as anticipated. Keep up the good work.

Br
Review №40

Great experience. In and out. My salesman Jayson was very professional and transparent. I was able to get what I wanted with no hassle. Nick handled my paperwork and it was seamless. I appreciate the fact that my time wasn’t wasted. I would and will be recommending Parks Chevy in the future.

Of
Review №41

Very pleased with the service. The person that helped me out was friendly and went out of his way to service my vehicle.

Xi
Review №42

My mother and i came to parks to purchase a vehicle just recently, She worked with the one and only Ms Delilah Martinez!!! my mother has always heard the negatives of sales people but after her experience with delilah we want her to know that shes deff gained a lifetime loyal customer. She had such a bubbly personality, wasnt pushy at all, knew her product and had my mom in and out faster than we thought . May i also mention her honesty!! Loved that she was very upfront and straight forward . If you know of anyone whos looking for a vehicle stop in and ask for delilah she will take great care of you. Thank you for everything !! see you for our next vehicle

Be
Review №43

They worked with my bank and got the Trailblazer RS that I wanted. Glad my sister referred me to your dealership. I wasn’t looking for a car at the time but glad I came and now look a new car.

Vi
Review №44

We bought 2 cars today and our salesman, Nick Wetzel, was fabulous. Very patient and knowledgeable. I would definitely recommend park Chevrolet and Nick as your salesman. No hassle shopping. Answers all questions and concerns. Thank you Nick

De
Review №45

We bought a Chevy Taverse at Parks after test driving at at least 8 other dealerships. They had the car we loved. Delilah Martinez was awesome! She had a laid back no pressure sales approach approach that was refreshing.

An
Review №46

Our experience with the employees of Parks Chevrolet was great. Our salesperson, Erick Jenkins was wonderful. He was knowledgeable and pleasant. He has great people skills. I would recommend that you ask for him when you visit Parks Chevrolet in Kernersville, NC.

As
Review №47

We had a wonderful experience with our sales person, Austin. He really took his time and worked hard to get us the deal that worked for our family. We will definitely be coming back to this dealership if we make a future purchase! This has been the BEST Chevrolet dealership we’ve ever worked with! Thank you so much for everything!

De
Review №48

Ken was awesome to work with. He didn’t quit until we found the truck we wanted! If you’re looking for a vehicle definitely go see him. Thanks again!

Ra
Review №49

Nick E & Eli A provided me with excellent costumer service. I am extremely satisfied with their assistance. Do to them I will continue to be a valued costumer at Parks Chevrolet in Kernersville.

Mi
Review №50

Treated me like family answer any questions I had very helpful. Service was done in a timely manner.

Mi
Review №51

We drove in from Virginia to purchase a new to us Chevrolet 3500! Weve had amazing interactions with everyone here but especially with Erich Jenkins. We will definitely come to visit again and highly recommend! Thank you Erich!!!

Da
Review №52

There should be a 0 star option. This place give me the true dealership experience.Your follow up and sounds of concern are very fake. You knew the check engine light was on before I made it home after spending 47 k dollars. To which you said. To bad, your problem now. I would recommend folks to STAY AWAY! And infact will continue to tell everyone who will listen....STAY AWAY! You have all my information. Want to do the right thing? You have all my contact information....

Ba
Review №53

Perfect salesperson Dialita I know this isn’t spelled right but she is awesome. Highly recommend both her and Parks Chev

Je
Review №54

My salesperson Nick Ervin made me feel so comfortable being there! when I left the lot I could honestly say that was the best experience I’ve had finding a vehicle and getting good information everyone should hear! There was no beating around the bush at all!!

Ch
Review №55

Christina Gonzalez was our salesperson. She was terrific! Very smart and personable. She was very helpful and made the experience so easy. I would recommend her to my friends. Ill look her up to buy my next car. Carl Black had better hold on to her.

Jo
Review №56

Nick W. was a wonderful salesman! Great people-person with a good personality and not too pushy for the customer. He got me sitting pretty in my first ever vehicle that I’ve purchased from a dealership!

Do
Review №57

I returned my vehicle to Parks on 7/30. They were to clean grease from my bed lining that was left when they installed a bed cover and inspect/repair my satellite radio. When I picked my truck up the bed liner was wet, but the grease had not been removed. There was still moss in the bed of the truck that was there when I dropped the truck off. The lining on the tailgate also had a blue stain on it.The detail manager was called to review the work. He took my truck to complete the cleaning. When it was returned the grease was gone, but the blue stain still remained. The Service Manager order a replacement for the lining for the tailgate. I also informed the Service Advisor that the satellite radio was not working. He was to call me to let me know when they would be able to correct these issues. I called on August 12. The replacement part was at Parks and the Parts Department would inform Service for them to call me. I called on August 14 and told I would need to call again on Monday.I previously owned a Ford Expedition. Great service at Ciener-Woods. My wife owned a Chrysler Concorde and 300. Kernersville Dodge, Ram, Chrysler, Jeep service department were excellent. Parks is absolutely the worst service department I have every experienced. When the part is replaced though I live in Kernersville I will drive to Winston-Salem or Greensboro for service.

Me
Review №58

Cruz sold a car to us. He really took the time to take care of what we needed and really made the whole experience wonderful. I really recommend buying your car with him.

Ma
Review №59

Although Im a few hundred miles away, I never felt the need to look any closer because the readiness of the team to work with me was superb. Nick, Chris, and Mike answered any and all questions. I was able to secure my dream car and the process was a smooth sailing making our experience great.

PN
Review №60

I really appreciate Nick Wetzels diligence and knowledge with finding the car I love. Great and friendly customer service. Thanks for being a great car saleman.

Ch
Review №61

Nick w and logan were awesome!! Very charismatic. Process was quick and easy. Thank you!

Be
Review №62

Worse experience ever from first contact with a salesman’s to the end! Salesman’s took all out info, got us approved, and then never called back. I had To contact to dealership to get a new salesman. Check engine light came on while on the way home with the vehicle. The dealership would only fix if we took to a shop that did not use certified parts. After realizing our 30 day tag went dead, I had to email and request that someone send us a tag. I hate that I have to give this place a 1. They deserve nothing! Please be aware!

Ma
Review №63

Absolutely loved our experience at parks chevrolet today! Nick Wetzel is an amazing salesman. He was very patient and worked with us on getting us in the car we wanted. Very friendly person. Go see nick at parks!

Ja
Review №64

I had the opportunity to speak to salesman Eric Jenkins . He was very nice & helpful and answered all our questions. Kept me informed every step thru the buying process. Everyone involved in helping us, Mr. Harrison, the finance guy and all the people at Parks Chevrolet were great. I will definitely buy from them again!!

Sh
Review №65

Got our oil changed 😌

Jo
Review №66

Kiana made the car buying experience truly stress free! If you are looking for an honest salesperson who wants to get you in a great vehicle, stop by and ask for Kiana!

Am
Review №67

My fiancée and I worked with Ken Bridges when we purchased our 2019 Chevy Silverado. He was well informed, courteous and efficient at guiding us through the process. If you are in the market for a new or used vehicle….Go see Ken!

Br
Review №68

Had a wonderful experience with Jayson Plymale buying a nice used car. He was friendly and answered any questions I had. Highly recommended!

Ha
Review №69

I had an amazing experience with Nick Wetzel at Parks Chevrolet! He took the time to answer all questions! Wonderful experience!

Ja
Review №70

Gerardo was such an amazing experience to work with. Very pleasant, and professional. This was my second purchase with Parks & both times were quick and easy. I would definitely recommend him to any family or friends .

Ja
Review №71

My visit to Parks Chevrolet was one the best car buying experiences I have had. My salesman Nick Ervin answered every question that I had and he was very patient, courteous, and extremely helpful. I would encourage anyone who’s looking for a vehicle to check out Mr. Nick, he’s the best!!!

Ke
Review №72

Austin at Parks Chevrolet in Kernersville was awesome. Super friendly, personable and helpful. Smile always on his face. I’m personally not a big fan of car shopping, but he made it enjoyable. Will definitely come back to see Austin and buy through Parks Chevrolet again. Thanks man for taking care of us.

To
Review №73

Would like to thank Nick Wetzel for his time and looking up vehicles in the price range for an around town vehicle. His time, patience with us was tremendous. Pleasant and no pressure from him, thank you for everything!Purchased a 2013 F-150, very professional and respectful young man, again it was a pleasure dealing with Parks Chevrolet.

Su
Review №74

The service team did not solve the issue that I was having with the car’s climate control. Instead they said I simply wasn’t setting the temperature low enough for the AC to come on. When it’s 85° outside, and I have set the temperature in the car for 75°, there’s no reason that the AC should not come on. Instead the heat comes on. I don’t mean that hot air is blowing out, I mean the light for the heater is on.It was incredibly condescending

Ch
Review №75

Nick Wetzel was fantastic, very personable, and profession. Would happily do business with him and Parks Chevy again.

Ty
Review №76

I went to Parks Chevrolet in Kernersville really not expecting to walk out with a newer vehicle. I just went to see if I would be able to trade my 2015 Camaro for a 2017 Mercedes Benz (My Dream Car) and Austin Rice made that happen. He was very professional, friendly and made the whole transition very smooth. If you ever visit Parks Chevrolet in Kernersville, please ask for Austin. He’s the best!!!!!!

Je
Review №77

Austin was great during my sales experience. He was always positive, upbeat, patient and understanding during what can always be a hectic experience. Austin was transparent and honest throughout the entire transaction from looking at the vehicles to the numbers process which let’s face it no one ever enjoys. Would recommend asking for Austin for your next vehicle purchase!

Ny
Review №78

The service crew is always helpful and friendly. Elie was very helpful during my last unexpected visit when I needed a battery for my truck.

Wi
Review №79

My experience working with Carl V. and Nick Wetzel was awesome. They both worked very hard to help get me my dream car.

Jo
Review №80

I called today to check on my taxes that I paid on a vehicle I bought last month.I was on hold for 10 minutes only talk to the woman for not even a minute and she hung up on me called back been on hold now for 20 minutes.

Th
Review №81

Ken Bridges client advisor helped me buy my first truck there. Great experience. Great atmosphere. Great customer service.

Na
Review №82

I worked with Ben Foster and he was very nice and eager to help any way possible. Moved very quickly and such great customer service!! If your looking for a car with great prices come to Parks Chevy you won’t be disappointed.

Ju
Review №83

Purchased a vehicle from here. Was very dirty and brought back for detailing. Detail job was very poor. Still was disgusting and when we told the sales person they just stopped responding to our messages. The management was very pushy, borderline aggressive and not willing to negotiate. Overall very poor buying experience. Nice vehicle once we cleaned it.

An
Review №84

Nick Wetzel is a great guy, customer service, answered all my questions, very precise and friendly!

Ke
Review №85

My husband and I got a vehicle from Park Chevy through Nick. He was very easy to work with. He got us in a vehicle that we wanted in a very convenient timely matter. Ask for Nick to help you with finding the perfect vehicle for you!!

Jo
Review №86

My wife purchased a vehicle vehicle on Mar. 31, 2021 and to date we have had the vehicle in our possession for only 11 days. A couple of days after we purchased the vehicle we returned to pick it up and discovered that the windshield was cracked in multiple places, the brake light was cracked and the interior was filthy. The salesman and his manager tried to finesses us into thinking that the cracks in the windshield had been filled and after insisting that they had not they agreed to have them fixed. Regarding the brake light, the salesmans response was youll only notice the crack if youre looking for it. Eventually they agreed to replace the brake light and also to have the vehicle detailed and they said they would call us when the light arrived at the dealership. We took the car home and the car had a vibration on the highway, rubbing noise when the wheel was turned, and it pulled to the right while driving. After over a week of calling and being given the runaround, they sent someone out to fix the glass but the cracks were still visible. A few days later the rubbing noise got louder so I dropped it off at the dealer and told them to call us after everything was fixed. They had the car for over a weekend we didnt receive any calls from sales or service and we were only updated when we called and begged for answers. When the vehicle was finally ready to be picked up they gave us no paperwork showing what was done and no one could tell us exactly what they did. What we were told was that one of the wheels was bent and they didnt know which one but service would talk to sales and they would get back to us. No one called, we had to constantly call and leave messages and call until we got a hold of someone. Eventually we were told 3 of the 4 wheels are bent and it happened while the car wasnt in their possession. They said that the vehicle was inspected when they took it in on trade. Yet, whoever inspected it didnt notice the cracked windshield, the vibration while driving, the rubbing noise when turning, or the cracked brake light. Doesnt sound like it was inspected very well to me. Now we are expected to pay for 3 wheels that we did not damage on a vehicle that we just bought. Their sales department is dishonest, their service department is unorganized and their overall handling (or lack their of) has been unacceptable. At this point we are again waiting to be called back.

Br
Review №87

My experience on the front end working with Carl was great.However, when Parks received my vehicle they failed to install the “tubular step assists”, which the sticker clearly states that they’re dealer installed. Also, the vehicle was supposedly “detailed”, but it was a half-effort at best. I’ve questioned this but no one seems to care.At this point my experience is unfavorable.

Ke
Review №88

Horrible customer service. We bought a 2019 Tahoe from them and within 4 days it was already having issues. Had to call 4 times to even get a call back, finally spoke to our sales person who said he would look into if they were going to cover the repairs needed, he never called me back. After multiple texts and calls was told I would get 30% off the labor costs.. I find it hard to believe that this vehicle magically developed this issue within 4 days of me buying it. They knew it had a problem and now are asking for more money for their service department to fix it. I would not buy a vehicle from them again!

Je
Review №89

Austin Rice was a pleasure to work with through the entire process! He was friendly, efficient and made me feel comfortable. His down to earth personality and knowledge made me feel like he had my best interest at heart. Parks has a great employee! Thank you Austin!

Mo
Review №90

Horrible place to deal with .. staff and management are very unorganized complete waste of people time

An
Review №91

Called about a truck that was the exact truck I wanted. Nick the salesman said it was still there and we made an appointment to come look. We get there and are told “it’s in the back lot” and we are passed off to another sales person. (Nick sold my daughter a Jeep just months ago). So we go sit down with new guy and he says sorry that truck was tested and is unsafe to sell so it’s going to auction. This truck had a full listing online. And was confirmed when I called to be there ready to test drive. But after I’m there it’s not safe now. This salesman goes on to tell me he personally test drove it and it shakes when you touch the brakes. Why would a random sales guy test drive an old trade in truck? I said I don’t care I want to see it. He makes up more lies. So after 20 more minutes of him trying to sell me a truck nothing like what I asked for I leave. I decide to walk the “back lot” and guess what. It’s not even on the property anymore. Walking back to my car to leave I see a guy that helped sell my daughters Jeep to us that was not Nick and he admits that the truck I wanted was sold early that morning. Because he was unaware of the lie going on. I can’t believe they would jump through such hoops just to get me in the door and lie to my face. I will never be back, don’t care if they have the best price in the state. Can’t imagine what else they will lie about to get a sale.

Du
Review №92

Joe was wonderful. We just bought our Chevy Traverse from Parks. This is our second vehicle that we bought from them. They are great and upfront and honest. I recommend them to any and everyone for a great deal and excellent buying experience. Joe is a great salesman!!!

Je
Review №93

My vehicles gas line was spewing gas, and needed urgent attention. A percentage scale, discount service coupon was in effect at the time, and that was greatly appreciated. Also, during the service inspection, I was informed of my vehicles air bag recall notice, and that PARKS SERVICE would resolve that issue at no extra charge. Yes, Im a repeat customer, and would recommend PARKS CHEVROLET.

Br
Review №94

Was in the market for a truck and have been looking for a while. Finally stumbled across 2 trucks both being for sale at Parks Chevrolet. I dropped by, met up with Gerardo Ramirez, and test drove both vehicles. I chose the one that I wanted the most and went through the process of trading in my truck and financing the new one. Gerardo and the team at Parks Chevy made the process very smooth, even though the truck that I chose had to go through their inspection process and detailing process. The vehicle was signed for in the same day, and the truck was ready to be picked up in 2. Gerardo even gave me a loaner while I waited for the truck to be finished up with. Overall, I am very happy with Gerardo and the team at Parks Chevy for the professionalism, time-management, and efficiency of my purchase. I recommend shopping here if you are looking for a new or used vehicle!

Al
Review №95

I love how Christina Gonzalez has treated me from my first (very hesitant) visit to their lot. I was blown away by their amazing customer service from sales to finance to parts to service. Christina Gonzalez is awesome! Thank you for everything you have done! I love my vehicle!

Ja
Review №96

Very friendly and considerate to my needs for a new vehicle. Alexis Waddell was very helpful and made the process easier. Greg Smith was very diligent and helped me understand the finance process a lot better. And Corey was very determined with putting me in a new car that day. Overall the experience was very unique and excellent compared to the other dealerships I visited.

Ki
Review №97

I had a great experience buying my SUV. It took me about 3 months to finally decide what I wanted to buy. I was back and forth between a car and a SUV. I kept going in and test driving different vehicles. Im very thankful I had a patient salesman. Ron Shaffer was great! No matter how many times I called him he never seemed to get frustrated with me. Im very happy to say, I finally ended buying a 2020 Traverse and I LOVE IT! If you are ever looking to buy a vehicle you definitely need to go see Ron at Parks Chevrolet. You wont regret it!

Ca
Review №98

Bought my first car, thanks to Ken Bridges!!! Can’t thank him enough for this opportunity after thinking all hope was lost when I had an accident late last night. This morning he contacted me and made the impossible happen.

Br
Review №99

Loved working with Austin and Jayson. I was able to negotiate without hassle or they typical car buying experience. It was nice to speak with them and feel heard without feeling pressured. I felt like I was actually cared about. I would highly recommend Parks Chevy for any friends and family when buying a car.

ch
Review №100

It was amazing, felt welcomed, they understood what I was looking for and what I could afford. Jason, Eric, Chris and Wesley all took my concerns in consideration and now I have a great vehicle.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:615 NC-66, Kernersville, NC 27284, United States
  • Site:https://parkschevy.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website
  • Phone:+1 336-310-0876
Categories
  • Auto repair shop
  • Chevrolet dealer
  • Car dealer
  • Car repair and maintenance
  • Oil change service
  • Truck dealer
  • Truck repair shop
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations