Parking for disabled people not enough spaces for us to park in. Store is always busy but i must say its always clean and the employes are always willing to help you find items that you cant find. Enjoy shopping there
Tire center working personnel are fantastic, on certain occasions managers need to manage personnel better, (alloting,allowing, allocating personnel properly to prevent unnecessary customer wait time). I know its not easy in todays economy, but thats where training,/ patience comes in. Happy/satisfied/trained staff. Equals happy/satisfied/return customers.
I went in for a quick oil change and also told the guy about the lights that were on, on the dash today and was told that the wait would be about 1 hour. I refused to have a seat in the sitting area because of what the world is going through. So I went in the store did my quick shopping and was back in like half an hour and was fine about waiting the next half an hour, so I thought. I waited 4 hours and when I left a lot of the lights were still on, I’m absolutely tired and done with Walmart.
Went to the store for pick-up, horrible experience, not exactly where the pick up location was even though they had signs, it looked like there was two different spots and was not sure where to park because they were doing pick ups from both sides. The associates were pretty slow and I waited like almost 30 minutes for my order. I even saw cars that arrived after I did and got their order firsr. This is sad, pick-up experience shouldn’t be this bad.
This place is beautiful. It has everything you need not to have to go anywhere else. I stayed in one of the outside rooms and loved my view. My issue was with the service. My room phone didnt work the entire 7 days we were there. The mini fridge stopped working twice. The water in the shower was constantly cold with bits of sudden warm here and there. I asked for the room to be cleaned for 2 days before it actually happened. I mentioned every issue as it came up.
While bigger then the supercenter on west vine it seemed like this location had less then there. Im sure it was an illusion, but it felt that way on the entire store. I was just on the vine location 4 days ago and had major issues getting around on the scooter people walking over me. Here the aisle seemed wider and the people more tolerant and polite. Found everything left on my list from the other day but still feel I forgot something.
This five star is for Bryan in the curb side pick up area. This young man, very polite understands his role and delivers. What an asset to himself and his future. With that attitude he will go a long way. Keep being who you are. I hope Walmart recognize people like you and give justly reward.
Conveniently located store, with curbside pickup, and they also deliver.
I found some good tires there
This Walmart is always running out of items but they are very busy they need to open up some more registered lines. At times you have to stay online to pay for your stuff for about 30 minutes its not cool at all
Just got back from Walmart in Poinciana. In and out in no time. I usually go during the week, either early morning or early afternoon before schools let out. Great prices on oil filters and synthetic motor oil.
Most Walmarts have something that someone doesnt like. Its hard to earn the five star rating. This particular store needs a few things. The produce is not always put out leaving lack there of for the customers who get there late in the day. Number two, the carts. Every time I shop at this store there is always a cart with a wheel that is messed up. Is there a shortage of wheels or someone to put them on? Last...and Im sure that this complaint is from ALL Walmarts. If your going to have lots of customers...hire lots of cashiers! Ta daaaa! Im sure there is plenty to do on downtime. Have more cashiers so people dont have to spend their hard earned money in a place where they complain about when they finally get to leave. On a good note, most of the employees are helpful if you need them.
This is a disgusting place. People show total lack of class or basic social skills in this Walmart. Dirty diapers being left in the car park, people leaving their trash everywhere as if the employees are there to clean up after them (entitled mentality), and the list goes on. Most Walmart locations have a problem or two, but the Poinciana location takes it to a new low. The employees even have an attitude most of the time as well. I honestly wish this dump would close.
So sad to see the entry way sensors go... just because the customers disregard the safety features & exiting through the security points is underwhelming... the deterrent for shoplifters was there... yet, they removed a great awesome idea out... not feeling safe. Awesome technology torn down due to idiots influences. Europe has it since the 80s... yet, this is so disturbing... they need to go back up bigtime. One way is key, yet, amazing how stupid folks can get their way... shame.
Im visiting from south Florida and I must admit that the customers here are very sexy!!! My shopping experience was a bit too short for me because I was with a friend who really didnt want to be there... I will go by myself next time the next time I need some whatever... and really enjoy the shopping experience.
Not usually stocked. I have trouble finding a lot of things. And they should honestly have humans to check up out especially with WIC. I don’t get why I have to make 2 lines for WIC. It’s really ridiculous.Oh and the pick up? Terrible. Ordered water for pick up. Told I had to go into the store to get it. Go into the store and they tell me I had to go to the pick up side to get it. Ended up spending the same amount of time I would spend getting it myself in the store but struggling. The whole reason for my order was to get help carrying out the heavy cart. But no. I had to push that out on my own because of the disorganization they have.
Never a disappointment. Always find what Im looking for.
Why would a Walmart have only four manned registers? Walmart is the one retailer who has done brisk business before, during and after the pandemic. Subjecting consumers to the endless wait to check out is poor consideration of your loyal customers. I, for one, do my shopping elsewhere but was given a gift card and I had to endure not only the wait but the cashiers lack of knowledge of a gift card. Come on Walmart, youve been in business long enough to know how to move forward not backwards.
Reasonable prices. Friendly and helpful staff.
Went to buy a beard trimmer. After waiting 10 minutes, talking to 3 employees, and 2 calls for assistance over the intercom I gave up. I’ll be getting what I went there for delivered tomorrow by Amazon for cheaper.
Been sitting here for 25 minutes already for a pick up of $60.00 dollars worth of groceries. Another reminder of why I go to the old lake Wilson Walmart!!! Terrible service here. I have watched two cars drive off without their food because they are tired of waiting when this was scheduled!!! This store is unbelievable. Where is management? Why haven’t the big people of this corporation stepped in to get a handle on this store?! Money is the motive, huh?! Publix looks really nice right now compared to this. And to sit here to find out do not have all items until they get to my vehicle!!!! Not even courteous enough to add to the substitution list!!!
It was so busy.. and were did all the cashiers go. I get it there is a pandemic and nobody wants to risk there life for minimum wage.Plus Walmart is wild yo .. u never kno what u might see.
Went in for a few Disney needs. Some of our favorites didnt have our size we needed. Area a bit messy. We grabbed few dinner items and ended in self checkouts. All we found was checkouts with small size belt to use which I thing is Not Good for store to expect customer to bag items and have no space put items to still scan. I am honest person so I dont like this experience. Make all self checkouts with longer belt please.
Isles crowded with stockers. Looks cleaner.Personel appear busy and more engaged more than in July. More young workers who are probably happy to be working.
Lines are a bit too long, only self checkouts are open. Deli is amazing for a Wal-Mart the hot food is great!!
I ordered about $130 worth of groceries for a 2 hour delivery. 4 hours after it shouldve been delivered I still didnt have groceries so I contacted and chatted to someone. I was informed there was an error and my grocery order will be cancelled and refunded but I wont get my money for 24 -48 hours! This person suggested I just reorder. when I explained they had my money and I cant reorder he said sorry there isnt anything else they could do. I have 2 elderly parents in my house without any bread for lunch and a teenage boy without milk for breakfast and Im told sorry. I suggested resending the groceries in the morning....nope that isnt possible. The agent then offered a $5 promo code to say sorry. This is a joke! Walmart cant deliver when they promise and they have no service recovery efforts. Walmart is in the business of food....a necessity but when they screw up the customer is out of money and food! Good job on being worthless!
I was told my oil and battery change would be a 2 hour wait. Right at the 2 hours I get a text saying services have started on my car. When I look there was a mechanic working on it so I thought it would move fast. I had clients to visit soon so I was a bit in a hurry. The mechanic walks out the bay and appears to leave for lunch while my car sits there on the lift. After another half hour of waiting and complaining they put another mechanic to finish my car. It went from 2 hours to 3.5.
I feel that the store manager should impose the mandatory rules as far as wearing mask,too many people in the store not wearing them not enough cooperation that is why theres a wide spread of covic-19,people have to realize that these is very serious
I had gone to 2 different Walmarts and they both were doing their best to stock the shelves.For the most part the store was clean; considering the condition.But, the bathrooms were a mess!☹️
Nice clean large variety of things to buy at reasonable prices. The workers are extremely helpful and nice and will help you if you ask.
I need a play station 5 get me this and I will give you a 5 star 😂😂
Its always packed, I always find myself parking way in the back. They never have actual cashiers its mainly self checkouts. Self checks still do not accept wic.
This store is not well stocked like others. I always find empty shelves where the items I need should be.
Always a busy store but very efficientI always come out with something extra
I was impressed that a store manager tried to help me find something. The store was very busy but they were well stocked.
Is all self serve but it definitely needs human to work registers that are available specially for the elderly.
I had a wonderful experience as a customer at this location. However, I cannot speak for everyone else.
I dont like the new way of checking out. I have a service dog with me at all times, and I am a person who cant stand for long periods of time due to back problems. When I have to go shopping alone I panic because I already know that there will be long lines at all the self check out lines and there usually only 2 open regular registers. This is difficult for and many other people that I have talked waiting in line that are using canes. In Georgia Walmart has a policy that if your handicap you go to the front of the line. I think that all the Walmart stores need to do that.. just my option.
Had a really pleasant experience today when I went to pick up my grocery order. Pickup spots were double parked. Customers were loading groceries themselves. The wait time was about 30 minutes. BUT, in spite of all that, the 2 employees who were working were hustling, smiling, being friendly to the customers and had an overall great attitude despite the pandemonium. Stuff happens, but its our reaction to it that makes all the difference. Great job, Eyie!
Relatively clean Wal-Mart with great prices. Not too many sightings for the people of Wal-Mart web site.
Staff literally told me that as a Customer I should complain. Long check out times are absolutely the worst Ive seen of any Walmart along the East Coast. This would indicate that management are taking the largely latino customer base for granted. The lower level staff however, have been polite and courteous. But again, Managment services have been questionable.
Visited this walmart to buy a laptop top for my wife and my granddaughter. Had a pleasure to be assisted by an exceptional gentleman by the name of Victor G. This gentleman went out of his way to provide us with not only his assistance with the purchase but took his time to help us set the computer up and explained the ins and outs of the system. If we can give this worker more than 5 stars wed give him 20! Kuddos to Victor and keep up the good work.
Not enough employees and Managers are just not very professional at all, I love Walmart but this one is just not for me.
Wal-Mart has gotten horrible. They came into the neighborhood with the promise of jobs for the people but they have more self check outs than cashiers. Customer service is the worse. They are community killers. They are making the dream of having a business unrealistic for the small private owned business man. Government needs to do something.
Wal mart prices are a great savings
Great walmart, for the most part its very organized and clean and I enjoy my visits there.
I didnt enjoy this shopping experience. Yes, it was clean, and yes the staff was nice. The problem I had is that I struggled locating the items I needed.
Great place great service 👍
To much people living around...always full AH...people wear ur fkg mask plzzz
Hit or miss. Too crowded and not enough open registers. Line for days. Pick up is always an hr wait or more. Selection of or substitutions are of poor quality. Fruit is given rotten sometimes. Frequent pick up order mistakes. Necessary evil at this point, only major supermarket available within 25 mile radius.
Great, low prices and clean store.
Its Wal-Mart. What more can you say? Everything you need at reasonable prices. Could be a little cleaner, but on par for what youd expect from Wal-Mart.
Clean store fairly well stocked. At least compared to my homestate Walmart that suck in Maryland.
Great found everything I going to buy.
Way over crowded no parking spots. The lot is constantly full and you are basically fighting for spot. If you desperately need to pick something up I guess go there but picking up 1or 2 items youre going to wind up spending at least an hour or more in there dont really recommend going unless you have to.
Its ok depending on what your looking for. The meats are very expensive.
Very nice place but too big so hard to navigate. Couldn’t park as well so was p hard and people kept honking when I picked up my friend beside the entrance.Not a good experience overall but they had the things I required and prices were decent.
Easy access. Very friendly and helpful employees. Good prices.
Half the shelves are empty. Only 2 registers open that are not self checkout.
The young man who works as a greeter at the door is really wonderful, polite, friendly and helpful! I stop in each night before heading home and he is always so kind. Tonight I had trouble getting the cart untangled from the rest in the line, he kindly assisted me and even removed debris from inside. He never misses a single person to acknowledge which is far different than previous greeters and hes far more friendly and kind. I hope Walmart recognizes what a true gem and asset he is to them!
Great place to Shop! Very organized as well as maintaining The FL State C-19 rules and regulations.
The employees are kind for the most part. They are severely understocked on a lot of things though. Consistently from week to week too.
Always need to be stocked! No parking most of the time. Not enough check out people and with the senior community you need more help. Not everyone wants self checkouts.
My experience today with Victor (Chromebook Specialist) has been so helpful and beneficial that I would highly advise him to anyone in the market for a computer. His knowledge, and friendliness is an asset to Walmart.
We love this store friendly people not crowded always have just what we want
I absolutely HATE going to Walmart. Walmart has done everything just to be profitable. Needless to say I don’t work for you and i shouldn’t be scanning my own stuff. I understand that some people may like it but it should be a choice not a requirement. And there should be an incentive since I am saving you labor. Take 10$ off my order over 100$ or 10% off because I’m saving you 11$ an hour on labor.
Love the prices and the friendly atmosphere.
Less than 5 check out lines up and working busiest time of the day. Folks impatiently waited for check out. Got in self check out when time permitted. Have to admit shelves and other dept. were well stocked.
Every shelf is empty. Not enough register open so the lines are awfull. I left my cart and went to Publix. Yes is a bit more spencive but is clean, always stock and great customer service
Selection is always scarce and it seems like they never have anyone on registers. I would rather go all the way to the kirkman walmart than this one...
Just need to find a way to get the customers out better
Not crazy about the parking lot design. Hard to get in and out of. Checkout was a breeze with self service. Avoid mid to late morning on a Friday due to sparsely stocked shelves.
I love Wal-Mart. I can find a lot of thing. I like. Sometime im going only for something, just a couple a thing and i finish buying more. From natural plant to artificial flower.
I love to go to Walmart. You can roam around look for sales..
Excellent service and good price 👍
Great place to get ur needs accomplished
Pretty nice and prices are right.
The store is too large. Very hard to find what you need without asking for help. Supercenters are very inconvenient.
I was able to get the things I was looking for. Products were available and well stocked.
Its a typical walmart but in a good neighborhood.
Well stocked but lines and wait was. over 20 minutes
Worst day ever. A kid looked at my son in an angry face. We do not hate this place. We are just saying because this actually happened. This was not a fine idea to come here!
The beat Wal-Mart ever..i love being here shopping for everything for my house..
Dont care for the fact there is never an employee, and if you find one, they always say its not my department. Can you say lousy customer service? That never happens at the grocery store across the street. Plus they walk me to the exact item... That is what service is about!
Customer satisfaction and friendly service best check out and proficient service
And the Kissimmee area if you dont speak Spanish its very difficult to get questions answered
I usually go to Walmart a lot and have never had an issue. They changed its aisles around so its a little more confusing when looking for something now. They have everything that is needed, but unfortunately since the pandemic has hit, a lot of items are not stocked anymore.
Worst Walmart in the area! The parking lot is ALWAYS trashed, the shelves are ALWays empty, the lines are ALWAYS long. Ive gone early morning; and even then, there is trash spewn across the parking lot. Subpar produce and scarce meat products leave much to be desired as a grocery store. Employees can be nice,, but can very seldomn help or point me in the right direction. I depend on the Walmart app to navigate the store. However, I can usually find all the personal items, decorations, household items, etc that I need. Having the liquor store there is great as well. 2 stars for the liquor store and the other departments. 0 stars for grocery. 0 stars for cleanliness. 0 stars for customer service.
The drive up pick up service is great. I never have to wait more than a few minutes. This is what grocery shopping should be.
Great place to shop. Live better.. Spending less.
Needless to say I had problems with my luggage on my trip to Florida and got a complete wardrobe for about $200+. In addition to toiletries, fruits and vegies.. Awesome place to shop. 💘😻💜💛💚